Orchard Hills Assisted Living

Pros

• The staff at Orchard Hills Assisted Living greeted visitors warmly and were friendly and accommodating.
• The employees at Dove West went out of their way to be helpful and provided excellent care.
• Dove Healthcare West focused on what the resident could do and provided various amenities and services, improving their quality of life.
• The attention and care received from all the staff at Dove Healthcare was deeply impressive.
• The tour of the facilities at Orchard Hills was informative, with staff members explaining everything well and answering questions satisfactorily.
• The decor, dining area, and atmosphere at Orchard Hills were enjoyable for the residents, creating a positive environment.
• Despite some concerns about cleanliness and attentiveness, the employees at Dove Center Wing were generally friendly and kept medication schedules consistent.
• The tour of Orchard Hills showcased its appealing exterior design, spacious living areas, outdoor access, and well-maintained grounds.
• The interior decor at Orchard Hills was fresh, bright, and tasteful with comfortable furniture throughout.
• Residents at Orchard Hills had access to various activities, exercise opportunities, outings, delicious meals, and considerate and respectful care from staff members.

Cons

• The staff at Orchard Hills Assisted Living could be more proactive in encouraging residents to participate in activities.
• The food at Dove West could have been better.
• The cleanliness of the Dove Healthcare West facility was not always up to standard.
• The staff at the assisted living center in Dove did not provide enough attention or assistance to the resident.
• Some aspects of the assisted living facility, such as decor and size of rooms, were not to the liking of the resident's grandmother.
• Elderly residents at nursing homes, including this one, felt like they were treated like children and lacked dignity.
• The food at the nursing home was subpar and repetitive.
• Residents at the nursing home did not have much opportunity to go outside or explore different areas.
• Nursing homes, in general, are considered dismal places by the reviewer.
• Staff members at the nursing home would call unnecessarily early and treat residents as display objects when school children visited.

Review

Orchard Hills Assisted Living is receiving positive reviews from residents and their families. One person was impressed by the nice rooms and friendly staff who greeted them upon arrival. The facility also had a veterans program on Veterans Day, adding to the sense of community and celebration. There are various activities available for residents, as well as transportation services.

The overall experience at Orchard Hills has been great, according to another reviewer. The employees have been accommodating during glass visits and promptly answer any questions or concerns. A recent care conference showed that the staff is knowledgeable and responsive. While it may take some time for updates on how the resident is doing, the reviewer understands that this is understandable given the circumstances. The food is enjoyed by the resident, but they wish there was more encouragement for her to participate in activities.

Dove West received a glowing review from someone who went through knee replacement rehab there. They found the staff helpful and prompt in providing assistance whenever needed. Despite the tough nature of rehab, they continue going there for physical therapy. The only complaint was about the food, which could have been better.

Another individual shared their experience with Dove Healthcare West when their mother was a resident in the Reflections wing (hospice) for six months in 2016. Moving to Dove greatly improved her quality of life as she received excellent care and attention from the staff. They focused on what she could still do and provided assistance with medications, cleaning, laundry, personal grooming, cooking, and more. Activities were available for socializing when desired but not forced upon her if she preferred solitude. The ability to personalize her room with familiar items helped ease the transition. The nursing staff treated her as a priority, while other staff members contributed positively to her overall experience.

Dove Healthcare seemed generally satisfactory according to one review; however, there were areas that left room for improvement. While most employees were friendly and kept medication schedules consistent, some shortcomings were noted. The reviewer's grandmother felt neglected, with delayed assistance when needed and limited attention to her needs as a mostly bedridden resident. The cleanliness of the facility could also be improved. Hiring more staff and addressing these issues would enhance the overall experience.

During a tour of Dove Healthcare West, the facility made a positive impression on one potential resident. The staff provided a comprehensive explanation of all aspects, answering questions and alleviating concerns. While the living area was not to their grandmother's liking due to size and decor, the staff assured her that personalization was possible. The dining area appeared pleasant, and residents were observed enjoying their meals and socializing.

A comprehensive view of nursing homes in general is presented in another review. Although some aspects were lacking, such as treating the elderly like children instead of respecting their dignity, there were positive efforts to create a sense of community through celebrating holidays and birthdays, facilitating voting for residents, and visits from local school children. However, opportunities for outdoor activities appeared limited for the residents.

In summary, Orchard Hills Assisted Living receives commendations for its nice rooms, friendly staff, various activities for residents, transportation services, and accommodating experiences during glass visits. Dove West is praised for helpful staff during rehab stays but has room for improvement in terms of food quality and attentiveness to patients' needs. Dove Healthcare West created positive experiences by focusing on what residents can do rather than their limitations while providing professional care and encouraging personalized rooms. However, improvements are suggested in terms of response time to patient calls for assistance and facility cleanliness. Despite this critique, one potential resident appreciated the tour at Dove Healthcare West but ultimately preferred a larger living space with more privacy. Nursing homes in general are seen as dismal places but efforts are made by Dove Healthcare to forge a sense of community among residents while providing essential services like voting opportunities and celebrations.

This part of Eau Claire, Wisconsin, offers a convenient and diverse range of amenities for senior living. Within a short distance, you will find various dining options such as Cancun Mexican Grill, Arby's, and Culver's, as well as pharmacies like Mayo Clinic Store-Westgate and Walgreens for easy access to medications. Nearby hospitals include Luther Midelfort-Mayo Health System and Mayo Clinic Health System Eau Claire Hospital, ensuring quality healthcare services are readily available. In addition, there are several parks for leisurely walks or outdoor activities like Domer Park and Phoenix Park. Places of worship such as Our Redeemer Lutheran Church and Cornerstone Christian Church provide spiritual support within the community. Overall, this area offers a well-rounded environment with essential services to support a comfortable and fulfilling senior lifestyle.

Restaurants

• Cancun Mexican Grill (0.8 miles)
• Arby's (0.8 miles)
• Taco Bell (0.8 miles)
• Culver's (0.9 miles)
• Big T's Saloon (1.3 miles)
• Westside Bar & Grill (1.3 miles)
• Bull Pen Bar (1.6 miles)

Hospitals

• Luther Midelfort-Mayo Health System (0.8 miles)
• Luther Hospital Ccu (1.7 miles)
• Mayo Clinic Health System Eau Claire Hospital (1.7 miles)
• Luther Hospital (1.7 miles)
• Marshfield Clinic Urgent - Humayun N Khan MD (2.7 miles)
• Sacred Heart Hopital (2.8 miles)
• Marshfield Medical Center (2.8 miles)

Physicians

• Pine Grove Family Medicine (0.8 miles)
• Medical X-Ray Consultants (1.2 miles)
• Ebersold Michael MD (1.7 miles)
• Robertson Timothy J MD - Mayo Clinic Health System Eau Claire Behavioral Health (1.7 miles)
• Mayo Clinic Store - Midelfort (1.7 miles)
• Pain Clinic Of Northwestern Wisconsin (1.7 miles)
• Mccafferty, Patricia - Department of Human Services (2.2 miles)

Parks

• Domer Park (1 miles)
• Jeffers Park (1.4 miles)
• Phoenix Park (1.9 miles)
• Owen Park Bandshell (2.3 miles)
• Randall Park (2.4 miles)
• Owen Park (2.5 miles)
• Mount Tom Park (2.6 miles)

Pharmacies

• Mayo Clinic Store-Westgate (1.3 miles)
• Mayo Clinic Health System - Pharmacy & Home Medical (1.7 miles)
• Pharmacare (2.6 miles)
• Clinic Pharmacy of Eau Claire (2.7 miles)
• Walgreens (2.8 miles)
• Achieve Wellness Add to Favorites (3.3 miles)
• Value Center Health Mart Pharmacy (3.5 miles)

Cafes

• Star Cup (1.9 miles)
• Olson S Ice Cream (2.1 miles)
• Acoustic Cafe (2.3 miles)
• The Goat Coffee House (2.4 miles)
• Starbucks (3 miles)

Places of Worship

• Diocese Of La Crosse (1.9 miles)
• Our Redeemer Lutheran Church (2.3 miles)
• Restoration Church (2.3 miles)
• Western Wisconsin Intervarsity (2.5 miles)
• Grace Lutheran Foundation (2.5 miles)
• Cornerstone Christian Church (3.3 miles)

Transportation

• Budget Car Rental (3.1 miles)
• United Airlines (3.2 miles)