Wissota Health And Regional Vent Center

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  • Interior

    Three women sitting and smiling in a casual indoor setting.

  • Decor

    A cozy bedroom setting featuring a brown bed, a comfortable chair, and decorative elements.

  • Building

    Exterior view of a healthcare facility with clear signage.

  • Landscaping

    A peaceful outdoor space featuring a decorative bench, pergola, and lush greenery.

  • Seating Area

    A welcoming lobby area featuring comfortable seating and greenery, illuminated by natural light.

  • Outdoor

    A sunny day with a view of a parking lot and a nearby building.

  • Exercise Equipment

    A spacious and well-lit physical therapy room equipped with various rehabilitation tools.

  • Healthcare

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Wissota Health And Regional Vent Center

2815 County Highway I, Chippewa Falls, WI 54729

For more information about senior living options: (844) 490-3973

3.7 from 12 reviews
5 stars
7
4 stars
1
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0
2 stars
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1 stars
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    Overall Review of Wissota Health And Regional Vent Center

    Pros

    • pro The staff are kind, caring, educated, and professional.
    • pro They are genuinely invested in patients and strive to help them succeed.
    • pro The facility is described as the real deal.
    • pro There are many activities, a nice outdoor area, a beautiful location, welcoming staff, and a variety of meals, with consistent staff who learn residents' preferences.
    • pro The reviewer would highly recommend this facility to others.
    • pro Service providers were outstanding.
    • pro The care team is praised for kindness and effectiveness, helping patients progress and return home.
    • pro The facility is outstanding with caring, resourceful staff who keep families informed.

    Cons

    • pro The reviewer alleged that Dove lied to their family.
    • pro They claimed they were misled about admissions, with a bed promised for their relative but given to someone else, and poor communication.
    • pro The facility was described as understaffed and unable to meet rehabilitation needs.
    • pro It was stated that the head medical team would submit a DVM form to remove a patient's driving license regardless of other providers' recommendations.
    • pro A family member's experience was described as neglectful, with the patient left unattended and lacking basic care.
    • pro Subpar care and neglect were claimed to have contributed to a patient's death.
    • pro Medicaid placement in Rutledge assisted living was described as miserable and associated with a poor outcome.

    Review

    The collection of experiences surrounding this Wissota Dove facility spans the emotional spectrum from glowing praise to wary alarm. On the one hand, multiple accounts celebrate a place that feels welcoming, well run, and genuinely caring. Families describe staff who are kind, educated, and professional, with a level of genuine investment in their patients that leaves a lasting, positive impression. For some reviewers, the environment itself helps lift spirits: a nice outdoor area, a beautiful location, a variety of meals, and a steady cadence of activities that keep residents engaged. In these voices, the staff's consistency stands out - the same caregivers who know a patient's preferences and routines, building trust and a sense of security for loved ones who are navigating rehab, recovery, or long-term care. The tone from these comments is unequivocally supportive: the facility is depicted as the "real deal," and many would confidently recommend it to someone they care about, insisting that you will not be disappointed.

    Within the chorus of praise, several patients and families highlight the rehabilitation pathways as a standout feature. Reviews recount successful collaborations between nurses, therapists, and support staff, with rehabilitation teams coordinating schedules so therapy flows smoothly without overlap or gaps. Patients returning home after short rehab stays frequently credit the staff's compassion and expertise for helping them reach home sooner and with more confidence. In some testimonials, even the routine touches - the friendliness of aides, the attentiveness of cleaners, and the warmth of cooks - are celebrated as part of a holistic, patient-centered care ethos. One particular note of gratitude mentions a three-week rehab stay after a total knee replacement, where staff kindness and professionalism were described as transformative for recovery.

    Yet alongside the praise, a substantial thread of concern threads through many reviews. A recurring theme is disruption in communication and follow-through. Several reviewers report experiences where promises were not fulfilled or where calls and information did not come back in a timely way. One reviewer describes a frustrating sequence: after expressing interest in moving a sister into the Dove facility to be closer to home, they were told a callback would come but it never did. When they tried again from a different number, the response allegedly relied on a misunderstanding about the reason for the move, and eventually claimed that the sister's placement was blocked after contact with another care team. In another case, a family member describes repeatedly being told a bed would be held or faxed paperwork would be sent, only to learn later that the bed was given to someone else or that the doctors never received the required paperwork. The advice offered by that reviewer is blunt and practical: bring the paperwork yourself and stay with the process to ensure timely admission.

    Another strong undercurrent concerns staffing levels and the ability to meet rehabilitation and daily-care needs. Several reviewers acknowledge that the on-the-ground team performs admirably - nurses, aides, and therapy staff receive individual praise - but they emphasize that there simply aren't enough staff to provide the level of attention some patients require. The negative experiences sometimes describe basic daily tasks slipping through the cracks, such as routine hygiene or assistance with simple activities like brushing teeth or adjusting the television remote. The sentiment is that the quality of care from individual staff members is high, but systemic understaffing creates gaps that affect the patient experience, particularly for those with higher rehabilitation needs.

    There are also pointed, more alarming claims about processes and policies. One account asserts the head medical team will submit a driver's license?related form (a DVM form) to remove a patient's driving privileges if they believe the patient should not operate a motor vehicle, irrespective of the patient's other medical recommendations. This is paired with anecdotes of miscommunications about a patient's medical status and driving safety, suggesting a friction between different care providers' judgments and the facility's administrative approach. Such claims are presented by reviewers as warnings to prospective families to verify every step of a transfer or admission, especially when it involves motors, driving privileges, or contentious medical decisions.

    The narrative also includes deeply personal and painful memories. One reviewer recalls an experience from January 2018 in which their mother's care was described as subpar and under-prioritized: inadequate assistance in therapy, inconsistent help with basic needs (like feeding and personal care), and a sense that the patient was not being pushed or supported toward meaningful recovery. The reviewer connects Medicaid assignments and a transfer to another setting with a painful decline, including a stark comment about suboptimal care and hospice care that ended in tragedy. It's a sobering counterpoint to the otherwise uplifting testimonials and serves as a cautionary reminder that even highly capable facilities must be continually vigilant about consistent, person-centered care, especially for vulnerable residents.

    In a contrasting set of experiences, other reviews highlight exceptional praise from specific stays and moments of care. A different patient recounts a three-week rehab stay after a knee replacement where the entire staff - ranging from housekeeping staff to cooks to aides to nurses and therapy teams - made the experience genuinely wonderful. Another guest who stayed for hip-replacement rehabilitation stresses that care prioritized health, well-being, and comfort, with seamless coordination between nursing and therapy teams and a climate of consistent smiling faces. Comments such as "care here is excellent" and "outstanding facility with outstanding staff" echo the sentiment that the facility can deliver a high level of service when conditions align: adequate staffing, clear communication, and a robust rehabilitation program.

    Taken together, the threads indicate a facility capable of delivering extraordinary care and meaningful rehabilitation while grappling with recurring operational challenges. The most resonant takeaway is that the Dove facility seems to be a place of genuine warmth and professional competency, where many residents benefit from compassionate, well-coordinated care and successful rehab outcomes. At the same time, the same structure - being large, moving patients in and out, coordinating with multiple outside medical teams - can give rise to communication gaps, bed allocation frictions, and concerns about staffing adequacy. The strongest message across the narratives is to approach admissions and transfers with thoroughness: verify paperwork early, maintain direct lines of communication with admissions and the medical team, and be prepared to advocate actively for your loved one.

    If you're considering this facility for a loved one, these accounts offer a nuanced map of what to expect. You're likely to encounter warm, responsive caregivers who form strong bonds with residents and who can drive meaningful rehab progress. You might also encounter delays or gaps in communication, cases where bed availability changes at the last minute, or concerns about whether staffing levels will meet the specific rehabilitation or daily-care needs of your family member. The overarching recommendation is to gather as much information as possible, confirm admission logistics in writing, and maintain ongoing dialogue with the care team to ensure that your loved one's preferences and goals stay front and center throughout their stay.

    Features

    Housing

    • 77 resident community capacity 77 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chippewa Valley Regional (9 miles away) Chippewa Valley Regional (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Wissota Health And Regional Vent Center in Chippewa Falls, WI is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs and comfort of its residents.

    For their convenience and enjoyment, residents have access to various amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library. They can also take advantage of the fully furnished living spaces with private bathrooms and kitchenettes. The dining experience at the community is restaurant-style, providing delicious meals prepared according to special dietary restrictions.

    To promote an active lifestyle, there are several activities available for residents. They can participate in fitness programs, planned day trips, and scheduled daily activities. Resident-run activities encourage socialization and engagement within the community.

    The community's care services ensure the well-being of every resident. A 24-hour call system and supervision guarantee their safety at all times. Assistance is provided for daily living activities such as bathing, dressing, and transfers. Medication management is also available to support their health needs. In addition, there is a mental wellness program in place to address any emotional or psychological concerns.

    The Wissota Health And Regional Vent Center strives to create a comfortable and vibrant environment for its residents by offering move-in coordination services and transportation arrangements (both non-medical and for doctor's appointments). Wi-Fi/high-speed internet access is also provided for communication convenience.

    Furthermore, the community benefits from its location near various amenities in Chippewa Falls. There are parks nearby for outdoor recreation as well as pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity.

    Overall, the Wissota Health And Regional Vent Center provides seniors with an exceptional assisted living experience where they can enjoy exceptional care services while maintaining an active lifestyle within a welcoming community setting.

    Nearby Places of Interest

    Hospitals

    • HSHS St. Joseph's Hospital (0.2 miles)

    Physicians

    • Troy L Berg MD (0.2 miles)
    • Chippewa Center (0.2 miles)
    • Chippewa Valley Orthopedics & Sports Medicine (0.2 miles)
    • Adkins, Aron - Oakleaf Clinics Chippewa Falls (0.2 miles)
    • Chippewa Valley Orthopedics & Sports Medicine (0.3 miles)
    • Prevea Chippewa Falls Health Center (0.3 miles)
    • Marshfield Clinic Chippewa Falls Center (0.3 miles)

    Restaurants

    • Subway (0.5 miles)
    • Sunbeam Tavern (1.3 miles)
    • Four Corners (1.3 miles)
    • Jacob Leinenkugel Brewing Co. (1.9 miles)
    • Oktoberfest (1.9 miles)
    • Snout Saloon (1.9 miles)
    • Tomahawk Room (2 miles)

    Places of Worship

    • Notre Dame Rectory (1.7 miles)
    • Zion Lutheran Church-Missouri Synod (1.8 miles)
    • Central Lutheran Church (1.9 miles)
    • First Presbyterian Church-Chippewa Falls (2.1 miles)
    • Zion United Methodist Church (2.2 miles)
    • Southern Baptist Convention (2.4 miles)
    • Saint Charles Parish (2.4 miles)

    Parks

    • Allen Park (1.8 miles)
    • Marshall Park (1.9 miles)
    • Northern Wisconsin State Fairgrounds (2 miles)
    • Chippewa County Forest & Parks (2 miles)
    • Irvine Park (2.1 miles)
    • Big Falls County Park (9.3 miles)
    • Big Falls North Parking Lot (9.3 miles)

    Pharmacies

    • Konsella Drug Store (2 miles)
    • Medicine Shoppe (2 miles)
    • RXLTC (2 miles)
    • Walgreens (2.8 miles)
    • Walmart Pharmacy (5.4 miles)
    • Achieve Wellness Add to Favorites (10.1 miles)

    Theaters

    • Micon Cinemas (2 miles)

    Transportation

    • U-Haul Moving & Storage (2.8 miles)
    • Mr Cab (7.6 miles)
    • United Airlines (8.4 miles)
    • Budget Car Rental (8.5 miles)
    • Bear Taxidermy (9.7 miles)

    Frequently Asked Questions

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