1319 Beaser Avenue, Ashland, WI 54806
For more information about senior living options: (866) 208-4318
Overall Review of Ashland Health Services
Pros
The staff are very friendly.- There are very nice social workers and patient physical therapists.
- The staff and nurses are very nice and polite.
- Jill, Valerie and Joel are top notch, kind, understandable and professional.
- The place is neat and clean and the atmosphere is happy and welcoming.
- The cooks work hard and provide meals that are warm and tasty.
Cons
The building is dirty.- The furniture and decor are outdated.
- The entrance is filthy and uninviting, usually cluttered with boxes and garbage.
- Most of the interior of the building needs painting.
- The outside needs to be cleaned as well.
- All other nursing homes in the community have beautiful flowers, whereas this building has nothing.
- The fenced-in area out back needs updating.
- The exterior and maintenance of the building do not reflect the quality of the staff or the care provided.
- It is a terrible place for elderly residents.
- The NAs were uncaring and left the resident uncared for and unwashed.
- The resident was kept in the same clothes for two days and tissues were not provided when requested.
- One NA told him to pick up his own legs because they were too heavy for her.
Review
Ashland Health Services is best suited for families seeking a rehab-forward environment in a small-community setting, where dedicated staff can make a real difference if a family is prepared to be actively involved in oversight. The strongest asset this community can offer is the people, nurses, aides, therapists, and social workers who, when present, demonstrate warmth, professionalism, and actual patient engagement. That positives’ impact is undeniable for residents who can receive steady, attentive hands-on care and who have family members ready to monitor day-to-day needs. Yet the reality remains that the physical plant and the cadence of daily operations undermine those strengths, creating a mismatch for anyone prioritizing a pristine, consistently run home-like environment.
On the plus side, several reviews point to a capable rehab team and a generally respectful, even affectionate, bedside culture. Therapists are described as top-notch and deeply involved, with staff who visit rooms and personalize treatment, which can accelerate outcomes for post-acute rehab. The social, kitchen, and business-office staff receive praise for their professionalism and willingness to pitch in, and there are clear examples of individual caregivers going above and beyond, people who earn trust from families and residents alike. When the team is aligned and well-led, the atmosphere can feel hopeful, productive, and supportive for recovering residents.
That said, the glaring negatives are entrenched and persistent enough to upend the experience for many residents. The building itself frequently surfaces as a barrier: dirty entrances, clutter, outdated furniture, and a general sense that exterior and interior maintenance lag behind the care staff’s best intentions. Several accounts highlight a lack of consistent cleanliness and curb appeal compared with other local facilities, which matters because a neglected environment can sap morale, increase stress, and raise questions about daily oversight. The most serious red flags center on perceived neglect or inconsistency in care, instances of delayed assistance, residents being left unattended or not appropriately cared for, and confrontational or dismissive communication from staff leaders. The combination of care failures and a strained atmosphere makes safety and dignity harder to guarantee.
Those pros and cons must be weighed against each other with care. For families prioritizing rehab progress and a workforce that demonstrates kindness and skill in practice, the strong therapists and dedicated aides can offset some operational shortcomings, provided there is a robust leadership presence, reliable staffing, and proactive oversight from family members or guardians. However, the repeated reports of delayed help, gaps in basic care, and a facility that fails to maintain a welcoming environment significantly dampen the overall value proposition. In practical terms, this means success hinges on aggressive and ongoing family involvement, clear expectations about response times, and a plan to monitor cleanliness and safety daily.
Who should consider alternatives becomes clear in this light. If cleanliness, a consistently inviting setting, and reliably responsive care are non-negotiables, especially for residents with high acuity, frequent needs, or heightened fall risk, it is prudent to explore other local options. For families living far away or those unable to commit to vigilant daily oversight, the risk of missed cues or delayed assistance increases, amplifying the potential for harm or distress in a setting that already strains under operational gaps. Alternatives with steadier maintenance, tighter care protocols, and a more consistently upbeat environment deserve serious consideration.
In the end, Ashland Health Services can still be a workable choice for a specific subset of residents: those who arrive with a clear care plan, strong family advocacy, and an expectation of hands-on involvement to compensate for environmental and operational flaws. For most decision-makers, however, the dominant concerns about cleanliness, reliability, and respect in care outweigh the occasional positive remarks about staff warmth or individual therapists. The prudent path is to pursue a thorough on-site evaluation, meet the therapy team, request a current staffing schedule, review recent incident notes, and insist on a concrete care plan with accountability. If those assurances cannot be obtained, it is wise to look elsewhere for a place that combines compassionate care with a consistently well-maintained setting.
117 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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