Ashland Health Services
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1319 Beaser Avenue, Ashland, WI 54806
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a picture of a facility that inspires a wide range of experiences. On one hand, many readers emphasize a genuinely caring, friendly, and dedicated staff. They describe nurses, aides, therapists, cooks, and office personnel who go above and beyond in their interactions, often forming personal connections with residents and families. In several accounts, staff members are credited with making residents feel seen, listened to, and valued, and some reviewers even single out individuals by name for their patience, kindness, or tireless work ethic. There is a strong undertone that the people working there care deeply about the residents' well-being, and that their hearts are in the right place even when other aspects of the facility fall short.
At the same time, the reviews consistently raise concerns about the physical condition and upkeep of the building. Multiple commentators describe a facility that feels dirty, cluttered, and poorly maintained. Floors, walls, and common areas are depicted as needing cleaning and painting, with entrances described as dirty and uninviting. The exterior is said to be unkempt and lacking the appearance of the well-kept environment found in peer facilities, with specific mention of the property's lack of flowers or landscaping. A recurring suggestion is that the exterior and interior condition do not reflect the quality of care that, in the reviewers' view, should be the priority in a nursing home setting.
There are particularly troubling accounts of patient care that some reviewers found unacceptable. One reviewer recounted a direct and distressing experience: an elderly relative was left in clothes for days, without basic supplies, and an aide allegedly instructed him to move his own legs, a request that was physically impossible given his condition. The account also describes a neglected incident where a resident did not receive timely assistance to stay safe in a chair, and where a head nurse reportedly spoke to the patient's family in a raised, confrontational manner. Another reviewer notes that a personal item was stolen shortly after admission, underscoring concerns about basic safety and attentiveness. These stories stand in stark contrast to the many positive notes about staff behavior, and they contribute to a perception that experiences can vary dramatically from shift to shift or unit to unit.
Amid these concerns, there are numerous glimmers of hope and praise for specific departments and roles. Several reviews spotlight the rehabilitation and therapy teams as a bright spot, with therapists who are described as knowledgeable, compassionate, and persistent in helping residents work toward recovery and independence. Names like Jill, Valerie, Joel, and a few others surface repeatedly as exemplars of professionalism and empathy. Families recount seeing multiple therapists actively engaging with residents in their rooms, and they express gratitude for the collaborative approach that prioritizes safe, goal-driven rehabilitation. The kitchen, cleaning staff, and maintenance teams are also highlighted in a similar vein, with comments about warm, flavorful meals, consistent hygiene, and staff who keep the environment cheerful and orderly.
The most enthusiastic endorsements come from those who feel the facility excels in everyday, practical care and interpersonal connection. A number of reviewers describe a sense of community: permanent residents who are active and engaged, staff who mingle with patients in a respectful and responsive way, and office workers who pitch in across roles to keep operations smooth. A recurring compliment is that the people working at the facility create a positive atmosphere - something described as rare and valuable in a nursing home setting. Some reviewers even claim that the center feels like the best place possible for rehabilitation and daily living, underscoring how compelling a caring, well-coordinated team can be when matched with a well-run environment.
Despite the strong praise, the contrasting, negative experiences cannot be ignored. One job remains central to the debate: does the facility's upkeep and daily operation support the same standard of care that families hope for? The reviews suggest that the answer may depend on where and when you are there, who is on shift, and how the facility prioritizes maintenance versus patient care. In one telltale line, a reviewer contrasts a dirty, poorly maintained setting with a chorus of staff who are "professional, kind and dedicated day and night," implying that while the staff's dedication is undeniable, physical conditions and certain management practices may impede the overall quality of life for residents. Another account, while acknowledging excellent staff, warns prospective families not to send loved ones here - yet another review, later in the same stream, attributes a very different experience to the same place, describing a loving, safe, and informative environment within the same organization.
In sum, the reviews present a facility with undeniable strengths and equally undeniable weaknesses. The compassionate, diligent staff, the visible commitment to rehabilitation, and the warmth of many daily interactions stand out as significant positives. Yet recurring concerns about cleanliness, maintenance, and some care practices raise important questions about consistency and overall environment. For families considering placement, the takeaway is clear: there are remarkable people and moments here that can make a meaningful difference in a resident's life, but potential residents and their loved ones should conduct thorough, in-person assessments, ask pointed questions about daily routines and housekeeping, and seek a clear understanding of how priorities are balanced across shifts, departments, and leadership.
The Ashland Health Services in Ashland, WI is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is equipped with a beauty salon, allowing residents to pamper themselves and maintain their appearance. Residents can also enjoy watching their favorite shows with cable or satellite TV in their fully furnished accommodations.
Transportation services are readily available, with community-operated transportation and arrangements for non-medical appointments and doctors' visits. The computer center enables residents to stay connected with loved ones through email or browse the internet at their convenience. Wi-Fi/high-speed internet is also accessible throughout the community.
Residents can indulge in delicious meals prepared by the experienced kitchen staff in the dining room offering restaurant-style dining. Special dietary restrictions are taken into account when preparing meals, ensuring everyone's individual needs are met.
Various spaces designed for relaxation and entertainment are available within the community. The wellness center provides opportunities for residents to engage in fitness activities, while the gaming room offers a place for friendly competitions and fun. With small libraries nearby, residents have easy access to books for leisure reading.
The caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications timely and correctly. A mental wellness program focuses on promoting emotional well-being among residents.
Located conveniently in Ashland, WI, there are numerous amenities nearby that enrich the lives of residents. Cafes provide opportunities for socializing over coffee or grabbing a quick bite to eat. Parks offer serene environments where residents can enjoy nature walks or relax outdoors. Pharmacies ensure access to medication needs, while nearby physicians provide additional medical support. Restaurants cater to various tastes, granting choice for dining options outside the community. Places of worship offer spiritual fulfillment for those seeking it, while theaters provide entertainment options for movie lovers.
With its array of amenities and care services, the Ashland Health Services in Ashland, WI offers a comfortable and fulfilling lifestyle for seniors in need of assistance.
Ashland Health Services is located at 1319 Beaser Avenue, Ashland, WI 54806 in Bayfield County, Wisconsin
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