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Oakwood Health Services in Altoona, WI

Oakwood Health Services is a nursing home community in Altoona, WI.

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Oakwood Health Services in Altoona, WI

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  • Interior

    A view of a shared patient room in a hospital, featuring two beds, bedside tables, and warm-colored walls.

  • Outdoors

    A landscaped outdoor area featuring a building with a visible sign and trees surrounding it.

  • Living Room

    A cozy living room setup with comfortable furniture and ample natural light.

  • Building

    A scenic view of a well-maintained garden area featuring a building and seasonal decorations.

  • Architecture

    The entrance of a well-maintained building featuring stonework and beautiful floral arrangements.

  • Dining

    A beautifully arranged dining area with elegantly set tables and floral centerpieces.

  • Seating Area

    A cozy living room featuring comfortable seating, a television for entertainment, and decorative plants.

  • Lobby

    A modern hospital reception area with a wooden front desk and comfortable seating.

  • Natural Light

    A bright and modern rehabilitation space equipped with exercise equipment and a ballet barre.

  • Church

    A serene view of a church altar, featuring candles and a green cloth, set against a backdrop of warm wooden walls.

2512 New Pine Drive, Altoona, WI 54720

For more information about senior living options: (866) 208-4318

3.5 from 32 reviews
5 stars
17
4 stars
3
3 stars
1
2 stars
2
1 stars
9

Overall Review of Oakwood Health Services

caveat 4 reviews mention this

Call-button response can feel slow

Residents and families describe noticeable delays getting help when they ring for assistance.

Some reviewers report that requests for a nurse or aide can take a long time, including cases where help arrived after a half hour or more. Others describe having to ring several times to get a response. A few also mention waits as something they experienced at times during their stay. One reviewer even suggests tracking wait times for documentation.

caveat 5 reviews mention this

Rooms are often described as small

Multiple reviews mention small rooms and sharing that affects privacy and comfort.

Several reviews describe very small rooms that are shared, including shared bathroom setups. One reviewer says they were forced to share a bathroom with multiple residents, and another describes a conjoined bathroom shared by male and female residents. Others characterize the rooms as prison-like or in need of repair. While one family member noted a single room option at the time, the overall room-size and sharing concerns appear repeatedly.

common 11 reviews mention this

Staff compassion comes through

Many residents and families describe staff as respectful, caring, and supportive during recovery.

A large share of reviewers say staff provided attentive, kind care, and that it helped them feel comfortable. Families also mention positive interactions with nurses and aides, including praise for day-to-day respect and compassion. Several comments highlight supportive management responses when concerns were raised. Even among mixed feedback, some reviewers still singled out nursing or caregiver qualities as a strength.

caveat 5 reviews mention this

Food satisfaction is mixed

Dining reviews are inconsistent, with some praising meals and others reporting diet problems.

Some residents and families report good food and enjoyable meal service, including liking the selection. Others say a loved one disliked the food enough to request changes, or that the diet did not match what they needed. One review mentions an issue with the diet, while another describes a medication mix-up that was resolved after management became involved. Overall, food shows up as both a positive and a recurring point of frustration.

  • A beautifully arranged dining area with elegantly set tables and floral centerpieces.
common 3 reviews mention this

Therapy and healing see praise

Reviews frequently tie better outcomes to physical therapy and hands-on rehabilitation.

Families describe improvements tied to therapy, including a resident getting stronger after a hospital stay and receiving good physical therapy after surgery. Another reviewer credits the community’s therapy department with helping heal wounds. At the same time, one family member questions follow-through and says physical therapy time was far less than described. That mix suggests therapy is a meaningful part of the experience, but results and consistency may vary.

common 2 reviews mention this

Activities are available daily

Residents mention that there are regular activities during the day.

Some reviewers say residents have plenty of activities while at the facility. One commenter specifically thanks the person running activities, reinforcing that scheduled engagement is part of the routine. This aligns with the community offering planned daily activities.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chippewa Valley Regional (4 miles away) Chippewa Valley Regional (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Cinder City Park (0.3 miles)
  • River Prairie Park (1 miles)
  • Mount Tom Park (1.7 miles)
  • Owen Park (2.4 miles)
  • Owen Park Bandshell (2.6 miles)
  • Phoenix Park (2.6 miles)
  • Randall Park (2.8 miles)

Physicians

  • Harris Nathan Dr Chippewa Valley Orthopedics And Sports Medicine Altoona (0.6 miles)
  • DeFatta ENT Ear, Nose, and Throat (0.7 miles)
  • DeFatta ENT & Facial Plastic Surgery (0.8 miles)
  • Oakleaf Advanced Wound Care (0.8 miles)
  • Richard E. Larson DC (0.9 miles)
  • Marshfield Clinic (1.8 miles)
  • OakLeaf Clinics - Eau Claire Medical Clinic (2.1 miles)

Restaurants

  • Golden Spike Bar & Grill (0.8 miles)
  • Noodle Tea House (0.9 miles)
  • Altoona Family Restaurant (1 miles)
  • 44 North (1 miles)
  • Papa John's Pizza (1 miles)
  • Taco Bell (1.1 miles)
  • Wagner's Lanes (1.2 miles)

Cafes

  • The Nostalgic Bean (0.8 miles)
  • Starbucks (1.1 miles)
  • Starbucks (1.2 miles)
  • The French Press (1.5 miles)
  • Acoustic Cafe (2.3 miles)
  • Olson S Ice Cream (2.5 miles)
  • Star Cup (2.6 miles)

Pharmacies

  • Value Center Health Mart Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Achieve Wellness Add to Favorites (1.2 miles)
  • Value Center Health Mart Pharmacy (1.3 miles)
  • Midelfort Pharmacy & Home Medical (1.4 miles)
  • Target Pharmacy (2.1 miles)

Places of Worship

  • Calvary Baptist Church (1.4 miles)
  • Harvestime Church (1.4 miles)
  • Jehovah's Witnesses (1.9 miles)
  • Our Redeemer Lutheran Church (1.9 miles)
  • Trinity Baptist Church-Sbc (2.1 miles)
  • Grace Lutheran Foundation (2.3 miles)
  • Restoration Church (2.3 miles)

Theaters

  • Micon Cinemas Eau Claire (1.6 miles)

Hospitals

  • Oakleaf Surgical Hospital (2.2 miles)
  • Luther Hospital Ccu (3 miles)
  • Luther Hospital (3.1 miles)
  • Mayo Clinic Health System Eau Claire Hospital (3.1 miles)

Frequently Asked Questions

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