Grace Lutheran Communities - River Pines

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Grace Lutheran Communities - River Pines

206 North Willson Drive, Altoona, WI 54720

For more information about senior living options: (844) 490-3973

2.8 from 9 reviews
5 stars
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4 stars
0
3 stars
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2 stars
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1 stars
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Skilled Nursing Facility

Grace Lutheran Communities - River Pines Costs & Pricing

Grace Lutheran Communities - River Pines offers competitive pricing for various room types compared to the county and state averages. The cost of a semi-private room at $2,310 is significantly lower than both Eau Claire County's average of $3,044 and Wisconsin's overall average of $3,977. For studio accommodations, Grace maintains an attractive rate of $3,640, closely aligned with Wisconsin's state average but still below Eau Claire County's typical charge of $4,023. One-bedroom units are priced at $3,860, slightly above the county average but below the state average. Both private rooms and two-bedroom options reflect this trend: while their private rooms are priced similarly to Eau Claire County ($3,860 vs. $4,161), two-bedroom units stand out at $4,850 against a more competitive local market ($3,869) and state average ($3,111). Overall, residents can find great value at Grace Lutheran Communities - River Pines without sacrificing quality or comfort.

Floor plansGrace Lutheran Communities - River PinesEau Claire CountyWisconsin
Semi-Private$2,310$3,044$3,977
Studio$3,640$4,023$3,999
1 Bedroom$3,860$3,715$3,412
Private$3,860$4,161$4,339
2 Bedrooms$4,850$3,869$3,111

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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    Overall Review of Grace Lutheran Communities - River Pines

    Pros

    • pro She received excellent care and became a fast favorite.
    • pro Family members and friends praised the cleanliness of the facility and the awesome care she received there.
    • pro Some of the staff members became good friends.
    • pro The facility was amazing and beautiful.
    • pro She enjoyed daily activities and Sunday church services.

    Cons

    • pro Staff reportedly worked outside their scope of practice without supervision.
    • pro There was no RN on site every time they visited.
    • pro Medications were not administered correctly.
    • pro The home was described as disorganized.
    • pro Staff walked out when asked to assist with bathroom needs.
    • pro There were allegations of abuse and misdiagnosis leading to a resident's death.
    • pro Staff were unhelpful and resistant to taking residents to appointments.
    • pro Cleanliness and newness did not equate to safety.

    Review

    River Pines evokes a wide range of experiences from the families and loved ones who have interacted with it. On one hand, a few reviewers start off with a tempered, hopeful note - calling the place "pretty darn good" and pointing to some bright spots. But as soon as the stories move beyond surface impressions, a much different picture emerges in other accounts, filled with concerns about staffing, supervision, safety, and communication. The overall tone across the comments is mixed enough to leave readers with a sense that the facility can be a refuge for some families while feeling deeply troubling to others.

    Several reviewers describe serious problems with staffing and supervision. One account is blunt: "Staff working out of their scope of practice with no supervision. No RN on site every time I went to see my aunt. Medications weren't given correctly." That person also paints a broader picture of disorganization and inattention, noting that requests - such as asking the staff to help a relative use the bathroom - were ignored or met with a lack of response. The impression left is that even when the facility appears clean or well-kept, basic care and prudent supervision may be lacking, and that such gaps can undermine safety and trust. The writer expresses ongoing frustration and a search for a different placement, concluding with the sense that a clean, new facility isn't enough to make a safe or satisfactory home for a loved one.

    A parallel thread within the same set of comments suggests that cleanliness and a modern appearance do not automatically translate into safe, attentive care. The speaker who condemns the place as "not safe" despite its appearance writes that if there's any chance to care for a family member at home, that option should be pursued. The sentiment is that a facility's looks and age - being clean and new - can be misleading indicators of the quality and reliability of care, especially when critical responses to requests and medical needs are inconsistent.

    In stark contrast to the negative experiences, another reviewer recounts a long, positive relationship with River Pines. This person describes their mother spending 2 1/2 years at the facility and notes that she "received EXCELLENT care and became a fast favorite." They highlight tangible, daily routines that mattered to them: hair appointments in the beauty shop, daily activities, and, notably, church every Sunday. Friends and family members reportedly commented on the facility's cleanliness and the high quality of care, with several staff members described as becoming good friends to the family. This account emphasizes warmth, continuity, and a sense of community within the home, portraying River Pines as a place where a loved one thrived and felt supported.

    The most alarming and emotionally charged report centers on the grandfather who had seizures and other motor control issues. The reviewer uses the strongest possible language: "They killed my grandfather." The narrative accuses the nursing staff of misdiagnosis and of stopping feeding him when he showed signs of hunger, leading to a rapid decline and his death within about a week. The account claims repeated misdiagnoses in the past, attributing the pattern to reactions from treatments rather than intrinsic illness. It also portrays a culture of resistance to allowing appointments outside the facility, suggesting that the family was discouraged from pursuing external medical care. Messages were left but rarely returned, and the reviewer concludes with a warning to others: even if the facility looks immaculate, that does not guarantee safety or humane treatment. The explicit plea is to consider home care if possible.

    As if to underscore the complexity of opinions, another line in the collection simply echoes admiration for the facility's outward appearance with the phrase "Amazing beautiful facility." That sentiment stands in tension with the more severe accusations offered in other reviews, reminding readers that experiences at River Pines can be highly divergent even within the same family's context.

    Taken together, the reviews present a facility that can feel like two different places depending on who you are and which staff or moments you encounter. For some families, River Pines provides attentive, joyful days, regular activities, and a sense of community that makes the caregiver and the cared-for feel nourished and valued. For others, the experience is marked by concerns about medical oversight, timely communication, and responsiveness, with fears about safety that linger well after visits. The clearest takeaway is that appearance and age are not reliable proxies for quality of care. Families considering River Pines - or any similar facility - may want to weigh the visible cleanliness and atmosphere against the more intimate, day-to-day realities of supervision, medical accuracy, and the facility's responsiveness to urgent needs and questions.

    In the end, the stories reflect the complicated realities that care facilities face: dedicated staff who form meaningful bonds with residents, balanced against procedural gaps and communication challenges that can have serious consequences. Some families look back with gratitude for a caregiver-friendly home where loved ones thrived, while others warn future generations to proceed with caution, advocate aggressively for their relatives, and, when possible, consider alternative arrangements at home. The shared thread is a call for thorough oversight, attentive staffing, and open, timely communication - factors that can make the difference between a place that feels like a true home and a setting that leaves families worried and distant.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chippewa Valley Regional (4 miles away) Chippewa Valley Regional (4 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Grace Lutheran Communities - River Pines in Altoona, WI offers a comfortable and homelike environment for seniors who require assistance with daily living. Our community provides a wide range of amenities to enhance the quality of life for our residents. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, a small library, and a telephone.

    Residents can enjoy delicious meals in our restaurant-style dining room that caters to special dietary restrictions. Our dedicated staff provides housekeeping services and assists with move-in coordination to ensure a smooth transition into our community.

    At Grace Lutheran Communities - River Pines, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also manages medication and promotes mental wellness through specialized programs.

    Our location is surrounded by various amenities to accommodate the needs and interests of our residents. With eight cafes, seven parks, eight pharmacies, 23 physicians' offices, 37 restaurants, 11 places of worship, one theater nearby, and five hospitals within close proximity, residents have easy access to convenient services.

    We encourage an active lifestyle within our community by offering resident-run activities and scheduled daily activities for social engagement and entertainment. Residents can also enjoy outdoor spaces for recreation or relaxation.

    Grace Lutheran Communities - River Pines provides exceptional care in a tranquil setting where seniors can thrive while receiving the support they need. We strive to create a warm and inviting atmosphere where residents feel valued and cared for.

    Videos

    Nearby Places of Interest

    Parks

    • Cinder City Park (0.4 miles)
    • River Prairie Park (0.9 miles)
    • Mount Tom Park (1.5 miles)
    • Owen Park (2.3 miles)
    • Owen Park Bandshell (2.4 miles)
    • Phoenix Park (2.5 miles)
    • Randall Park (2.6 miles)

    Physicians

    • Harris Nathan Dr Chippewa Valley Orthopedics And Sports Medicine Altoona (0.6 miles)
    • DeFatta ENT Ear, Nose, and Throat (0.7 miles)
    • Oakleaf Advanced Wound Care (0.7 miles)
    • Richard E. Larson DC (0.8 miles)
    • DeFatta ENT & Facial Plastic Surgery (0.8 miles)
    • Marshfield Clinic (1.7 miles)
    • OakLeaf Clinics - Eau Claire Medical Clinic (2.2 miles)

    Pharmacies

    • Value Center Health Mart Pharmacy (0.8 miles)
    • Walgreens (0.9 miles)
    • CVS Pharmacy (0.9 miles)
    • Achieve Wellness Add to Favorites (1.2 miles)
    • Value Center Health Mart Pharmacy (1.2 miles)
    • Midelfort Pharmacy & Home Medical (1.3 miles)
    • Target Pharmacy (2.2 miles)

    Restaurants

    • Noodle Tea House (0.8 miles)
    • Papa John's Pizza (0.9 miles)
    • Taco Bell (0.9 miles)
    • 44 North (1 miles)
    • Golden Spike Bar & Grill (1 miles)
    • Wagner's Lanes (1 miles)
    • The Hubb (1 miles)

    Cafes

    • Starbucks (0.9 miles)
    • The Nostalgic Bean (1 miles)
    • Starbucks (1.1 miles)
    • The French Press (1.4 miles)
    • Acoustic Cafe (2.2 miles)
    • Olson S Ice Cream (2.3 miles)
    • Star Cup (2.4 miles)

    Places of Worship

    • Calvary Baptist Church (1.3 miles)
    • Harvestime Church (1.4 miles)
    • Our Redeemer Lutheran Church (1.8 miles)
    • Jehovah's Witnesses (1.9 miles)
    • Trinity Baptist Church-Sbc (2 miles)
    • Grace Lutheran Foundation (2.1 miles)
    • Restoration Church (2.2 miles)

    Theaters

    • Micon Cinemas Eau Claire (1.5 miles)

    Hospitals

    • Oakleaf Surgical Hospital (2.2 miles)
    • Luther Hospital Ccu (2.8 miles)
    • Luther Hospital (2.9 miles)
    • Mayo Clinic Health System Eau Claire Hospital (2.9 miles)
    • Emergency Department, HSHS Sacred Heart Hospital (3 miles)

    Frequently Asked Questions

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