Information last verified:
400 Fairview Heights Road, Summersville, WV 26651
For more information about senior living options: (844) 490-3973
Dr. Hensley is a great doctor who performed the surgery, and the nurses and staff are caring and considerate; the Summerville Medical Center is highly recommended. The staff were amazing with the elderly father; the nurses and social workers provided excellent care. The ER physician was attentive to the pediatric patient’s needs and acted appropriately. The hospital saved a life during COVID-19, demonstrating its life-saving capabilities. Across multiple visits, the staff consistently delivers the best care possible. The care team is compassionate, knowledgeable, and responsive, answering questions and helping patients feel at ease.
The ER registration clerks were rude and not helpful. The staff were rude and unwelcoming. They wouldn’t tell the family the patient’s condition. Dr. Olotunji was described as rude and unprofessional. They don’t know what they are doing. They kept patients waiting for hours with no answers; the place is a joke. The doctors don’t listen and show no compassion. They mischarged insurance and ran up the bill with random tests. The reviewer believes the hospital killed their mother by neglecting treatment. Nurses sit around on their phones while patients wait.This community is best suited for families and residents who prioritize genuinely compassionate, hands-on care in a small-town hospital setting. When the staff treats the patient as a person first, nurses, social workers, and many frontline caregivers frequently highlighted as the hospital’s strength, the experience feels human and reassuring, even in stressful moments. It works best for those who can tolerate variability in service quality and who are anchored by dependable bedside kindness, rather than guaranteed consistency across every shift. For anyone facing high-acuity or highly specialized needs, however, the evidence in these reviews suggests alternatives may be worth exploring.
The strongest recurring positives center on the caregiving heart of the place. Across multiple encounters, ER and floor nurses, social workers, and many physicians earned praise for empathy, attentiveness, and a willingness to explain what is happening. Instances of timely admissions, smooth discharge planning, and supportive family involvement show up repeatedly, and several patients recount feeling treated like a priority during emergencies or post-operative stays. Cleanliness and a generally calm, if not always speedy, atmosphere also appear as quiet strengths in several visits. When the right clinician is on duty, the care can be profoundly meaningful and effective.
Yet the principal drawbacks are hard to ignore and, in many cases, persist across different encounters. Long waits for tests and procedures, limited staffing, and inconsistent communication derail the experience for many families. A sizable portion of reviews describe rude or dismissive behavior from certain clinicians or front-line staff, with repeated complaints about perceived indifference and a lack of empathy during anxious moments. The inconsistency in how patients are treated, from one shift to another, creates uneven outcomes and erodes trust. Billing disputes, data-security concerns, and reports of misdiagnoses or delayed recognition of serious conditions further punctuate the risk of relying on SRMC for complex or time-sensitive care.
Those pros and cons do not cancel each other out in a simple sum. The hospital’s ability to comfort and guide patients through medical processes can offset some frustrations when the care team communicates clearly, follows through on test results, and shows genuine concern for family members. In urgent scenarios, such as post-surgical recovery, dehydration, or acute pneumonia, the human side of the staff can turn a frightening experience into a manageable one. However, the experience collapses when staffing gaps worsen delays, when patients feel dismissed, or when critical diagnostic steps are overlooked. The positive care moments are real and meaningful, but they are not guaranteed, and they do not neutralize the potential harm that comes from miscommunication or delays.
Decision-making should be guided by the realities expressed in these reviews. Summersville Regional Medical Center can serve as a trustworthy option for residents who value warm, personal attention from nurses and who live nearby, enabling family members to participate and advocate effectively. For families with frequent or complex medical needs, or for anyone who cannot tolerate slow service, inconsistent providers, or unsettling reports of misdiagnosis, alternatives deserve serious consideration. In this regard, the hospital’s mixed reputation is a signal: a reliable fallback in a pinch, yes, but not a dependable partner for chronic conditions or high-stakes decisions.
Alternatives become especially compelling for those who prize clinical consistency and rapid, accurate decision-making. Review clusters that identify Morgantown, Charleston, or Morgantown-area centers as more reliable for certain procedures, cardiology, imaging, or follow-up care, suggest that traveling a reasonable distance could yield steadier outcomes. Families facing urgent cardiology, neuro, or oncology questions may find greater confidence at larger regional centers where teams specialize in complex care, have deeper consult networks, and maintain more standardized protocols across shifts. The presence of more predictable communication and fewer alarming reports about misdiagnosis or neglect at bigger institutions can be a decisive factor for high-risk cases.
In the end, the practical path is to treat SRMC as a mixed-bidelity option: a place where genuine compassion can shine and where care can be excellent on the right day, yet where reliability issues and variable bedside behavior require prudent planning. For low-acuity needs, or when a patient’s support network is close enough to participate actively in care,_SRMC can feel like a lifeline_. For anything involving high risk, complex cardiac decisions, or the need for consistent, expert follow-through, the evidence points toward evaluating stronger regional centers first, with SRMC as a contingency plan or local access option when circumstances align with its strengths. The responsible choice hinges on balancing the value placed on personal kindness against the cost of potential delays, miscommunication, or uneven clinical judgment.
52 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summersville Regional Medical Center in Summersville, WV is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment with fully furnished apartments for easy move-in.
Residents can enjoy a variety of amenities such as a beauty salon, gaming room, small library, and fitness room to stay active and engaged. They also have access to outdoor spaces including a garden and Wi-Fi/high-speed internet for staying connected with loved ones.
The care services at Summersville Regional Medical Center are designed to provide 24-hour support and assistance. The community offers activities of daily living assistance, medication management, and assistance with bathing, dressing, and transfers. They also provide diabetes diet management, special dietary restrictions, and meal preparation and service.
Residents can take part in various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to help residents arrange transportation to nearby locations including doctors' appointments.
For added convenience, there are two cafes nearby along with several parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals all in close proximity to the community.
Summersville Regional Medical Center provides comprehensive care services in a comfortable and well-equipped environment that promotes independence and wellness for its residents.
Summersville Regional Medical Center is located at 400 Fairview Heights Road, Summersville, WV 26651 in Nicholas County, West Virginia
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