Park Rose Care Center

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  • Interior

    An elegantly set dining room with multiple tables and chairs, ready for guests.

  • Decor

    A cozy living room with two sofas, a table, and a window providing natural light.

  • Building

    A two-story building surrounded by trees and shrubs with a road in the foreground.

  • Bedroom

    A cozy hospital room with a single bed, nightstand, and window.

  • Windows

    A cozy indoor setting with a table and chairs, featuring a partially completed puzzle, next to a bookshelf by the window.

  • Dining

    A cozy dining area with tables and chairs, featuring a plant decoration and artwork on the wall.

  • Artwork

    A modern lounge area with stylish furniture and contemporary artwork.

Park Rose Care Center

3919 South 19Th Street, Tacoma, WA 98405

For more information about senior living options: (844) 490-3973

3.2 from 67 reviews
5 stars
32
4 stars
6
3 stars
1
2 stars
0
1 stars
28

Skilled Nursing Facility

Overall Review of Park Rose Care Center

Pros

  • pro Park Rose provides outstanding care with compassion and professionalism that truly stands out.
  • pro The nursing, RTs, MSW, admin, and rehab teams work seamlessly together to deliver personalized, high-quality care.
  • pro The facility is clean, welcoming, and well-organized, making residents feel safe, supported, and seen.
  • pro The staff truly care about residents and take personal accountability for the care they provide.
  • pro The gym at Park Rose is a dream - high ceilings, skylights, ample equipment, and a kind, efficient, compassionate staff.
  • pro Residents are encouraged to stay active and participate in engaging activities, including an indoor raised garden bed.
  • pro Renee, Angel, and Brandon are highly appreciated for their kindness and compassion.
  • pro Park Rose Care Center has a great team, with long-tenured staff and dedicated angels who serve the community.
  • pro Park Rose is highly recommended for rehab care needs.

Cons

  • pro Poor management and poor quality of service were reported.
  • pro A reviewer warned not to send loved ones there because they might die.
  • pro A grandfather's experience was described as lacking monitoring and delayed emergency response, with family not being notified promptly.
  • pro Instances of elder abuse were alleged, with residents yelled at and pushed around by staff.
  • pro The facility was described as not trustworthy and not capable of proper care, with calls for it to be closed down.
  • pro Outside doctor orders and diet restrictions were not followed, with changes taking more than 24 hours.
  • pro It was alleged that some positive reviews were written by staff, casting the facility in a HORRIBLE light.
  • pro Care for a patient with a trach and laryngectomy was very slow, and other services were criticized as inadequate.
  • pro The hospital care was described as superior due to deficits observed at Park Rose.
  • pro A reviewer called for the facility to be closed and for nurses' and CNAs' credentials to be revoked.

Review

Park Rose Care Center presents a complex picture, with many families and residents praising the facility for warmth, teamwork, and attentive care, while others raise urgent concerns about safety, consistency, and communication. Taken together, the notes describe a place that can feel like a well-run, compassionate home for rehabilitation and recovery to some, and a source of serious worry for others who have endured troubling experiences there. The contrasts are sharp enough that readers can sense both the strongest commendations and the most troubling warnings in the same overall context.

On the positive side, numerous reviews emphasize outstanding, person-centered care delivered by a broad team. Families repeatedly highlight kindness, accountability, and a deep commitment from CNAs, nurses, dietitians, respiratory therapists (with Arris Health cited as the RT provider), social workers, and administrators. The facility is described as clean, welcoming, and well-organized, with residents who feel seen and supported. Several accounts specifically note how well the care teams coordinate to tailor treatment and daily routines to individual needs, with a sense that leadership and support staff are aligned around the residents' well-being. The physical environment is praised as inviting - an airy gym with high ceilings and skylights, ample equipment, an indoor raised garden bed, and a schedule of activities that encourages mobility and social engagement. Long-tenured staff members, some with up to 30 years at Park Rose, are singled out as a reassuring constant, and residents and families mention particular staff members - Renee, Angel, Brandon, Linda, and even Angie from corporate - as people who made a meaningful difference in care and communication.

Many reviews celebrate the rehabilitative and restorative aspects of Park Rose. The therapy teams, along with nursing and dietary staff, are described as working seamlessly to support recovery, with PT and OT noted as especially effective for those undergoing rehabilitation. Families recount improved mobility, better condition upon discharge, and a sense of progress that provided relief after challenging prior experiences elsewhere. Compliments extend to daily life as well - nutritional accommodations are honored, activities are plentiful, and residents are encouraged to stay active as much as they are able. There is also appreciation for the facility's overall culture of care, including a sense of safety, personal attention, and a Demonstrated willingness to adapt to dietary restrictions and other needs. One reviewer even called the gym a "dream," reflecting the facility's investment in a rehabilitative environment that feels aspirational rather than clinical.

Within the broader praise, there are mentions of specific moments that left lasting impressions. The care teams' responsiveness to emergencies and their ongoing attention to patient comfort are noted as standout features. Staff who are described as especially compassionate and effective - whether in nursing, therapy, or support roles - are repeatedly highlighted as the reason families would recommend Park Rose. The sense of "being seen" by the crew at Park Rose - ranging from frontline caregivers to administrative staff - comes through strongly in multiple narratives, reinforcing the message that meaningful relationships and consistent care matter deeply in this setting.

However, not all experiences at Park Rose align with the positive consensus. A separate and highly critical set of reviews paints a starkly different reality, focusing on slow or insufficient care, coordination gaps, and perceived neglect. One account asserts that care for a family member with a tracheostomy and laryngectomy has been slow and inconsistent beyond what is acceptable for someone with significant medical needs. The reviewer notes that while physical therapy has been strong, other services - occupational therapy, respiratory therapy, and nursing - have fallen short. The claim extends to issues with following outside doctor orders, delaying adjustments to care plans, and slow communication from the administrative side, with families repeatedly needing to chase information.

In the most extreme terms, one particularly alarming review describes ongoing abuse and neglect, including reports that staff failed to monitor a patient adequately, failed to inform families of emergencies, and delayed ambulance response. The reviewer characterizes the facility as dangerous for its residents, with references to shouting and rough treatment, and ultimately describes a grandfather's death following a period of inadequate care. The post culminates with a forceful admonition against sending loved ones to Park Rose and later alleges a pattern of unacknowledged deterioration of patients under care there, coupled with calls for accountability and closure. This account also asserts that the hospital and ENT teams elsewhere had to intervene because the center did not provide the appropriate level of care.

Together, these diverse reviews illustrate a facility with potential strengths in staff dedication, therapeutic rigor, and a supportive environment, alongside serious concerns about safety, monitoring, and administrative responsiveness. The positive narratives emphasize a culture of compassion, high-quality rehab, clean facilities, and long-standing staff who care deeply for residents. The critical narratives stress that individual experiences can vary drastically by unit, by staff interaction, and by the timeliness and accuracy of medical orders and communications with families.

For families considering Park Rose, the takeaway is not simple. There are strong accolades about the warmth, competence, and collaborative care delivered by nurses, CNAs, dietitians, therapists, and administrators, reinforced by specific examples of staff going above and beyond. At the same time, there are compelling warnings about delays in care, difficulties in obtaining timely updates, and, in at least one case, allegations of neglect and unsafe conditions that led to tragic outcomes. Given this mix, prospective residents and families are urged to conduct careful assessments: visit with the care teams, request comprehensive care plans, verify order-following for complex medical needs, and seek out independent assessments where possible. Open conversations with administration and the medical team, and ongoing reviews of resident updates can help ensure a well-informed decision aligned with each family's safety and care priorities.

Features

Housing

  • 139 resident community capacity 139 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (17 miles away) Seattle-Tacoma International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Park Rose Care Center is an assisted living community located in Tacoma, WA. Our community offers a wide range of amenities and care services to meet the needs of our residents.

For our residents' convenience and enjoyment, we offer a beauty salon where they can get their hair and nails done. They can also relax in front of cable or satellite TV in their private rooms. Our community operated transportation provides easy access to nearby destinations, such as doctors appointments or other non-medical outings.

Our computer center allows residents to stay connected with friends and family online. Our dining room offers restaurant-style dining with delicious meals prepared by our staff. For those who prefer smaller meals or want to cook for themselves, we have kitchenettes available.

To encourage an active lifestyle, our fitness room is equipped with exercise equipment. Residents can also enjoy various games in our gaming room or spend time gardening in our outdoor space. We provide housekeeping services to ensure that the environment is clean and tidy at all times.

Residents can also take advantage of our move-in coordination service to make the transition to our community as smooth as possible. In terms of healthcare support, we have 24-hour call system and supervision for residents' safety and peace of mind. Our staff assists with activities of daily living, such as bathing, dressing, and transfers. We also provide medication management and offer a diabetes diet for those who require it.

Mental wellness is important to us, which is why we have a mental wellness program in place. We accommodate special dietary restrictions so that every resident's unique needs are met.

In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters and hospitals in close proximity for residents' convenience.

At Park Rose Care Center, we strive to create a vibrant and supportive assisted living community where residents feel comfortable and cared for while enjoying a variety of amenities and services tailored to their individual preferences and needs.

Nearby Places of Interest

Physicians

  • Northwest Family & Spinal Clinic (0.3 miles)
  • Tacoma Oral Surgery & Implants (0.3 miles)
  • Carol Milgard Breast Center - Tacoma, WA (0.4 miles)
  • Eye MDs of Puget Sound (0.5 miles)
  • Kelly Christina Md (0.5 miles)
  • Mt Rainier Surgical Associates (0.6 miles)
  • Cedar Medical Center (0.7 miles)

Hospitals

  • MultiCare (0.3 miles)
  • MultiCare Regional Cancer Center - Tacoma (2 miles)
  • Group Health Cooperative (2.1 miles)

Pharmacies

  • Good Neighbor Pharmacy (0.5 miles)
  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.9 miles)
  • Bartell Drugs (0.9 miles)
  • Walgreens (1.5 miles)
  • Pharmacy Compounding Solutions (1.8 miles)
  • Hilltop Pharmacy (1.9 miles)

Restaurants

  • Dirty Oscar's Annex (1.3 miles)
  • McDonald's (1.6 miles)
  • Ale House Pub & Eatery (1.7 miles)
  • Peaks and Pints (1.9 miles)
  • Wendy's (2 miles)
  • Frisko Freeze (2 miles)
  • BJ's Restaurant & Brewhouse (2.2 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (2.2 miles)
  • Panera Bread (2.2 miles)
  • Starbucks (2.5 miles)
  • Alfred's Cafe (2.9 miles)

Parks

  • Sheridan Park (1.8 miles)
  • Kandle Park (2 miles)
  • Titlow Park (2.9 miles)
  • Conservation Park (3.5 miles)
  • Dune Peninsula at Point Defiance Park (4.1 miles)
  • Chambers Bay Park Playground (4.3 miles)
  • Point Defiance Park (4.5 miles)

Places of Worship

  • Christ Episcopal Church (2 miles)
  • Bethlehem Baptist Church (4.4 miles)

Theaters

  • Grand Cinema (2.3 miles)

Frequently Asked Questions

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Nearby Communities

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