Regency Care Center At Monroe

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Regency Care Center At Monroe

1355 West Main Street, Monroe, WA 98272

For more information about senior living options: (844) 490-3973

2.3 from 4 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The physical therapy, speech therapy, and occupational therapy provided at Regency Care Center are beneficial for residents.
  • pro The dining rooms at Regency Care Center are satisfactory, and the food is typical of nursing home fare, meeting basic needs.
  • pro The overall care received by residents at Regency Care Center in Monroe is perceived as good.
  • pro The accommodations at Regency Care Center are considered acceptable, providing a hospital-like meal service for residents.
  • pro The staff at Regency Care Center seem to be doing their best under challenging circumstances to provide care for residents.

Cons

  • pro The reflections unit is understaffed, leading to inadequate care for residents.
  • pro Staff members are rude to residents when they believe family or friends are not present.
  • pro An evening nurse was witnessed yelling at an elderly lady over a night snack, indicating a lack of respect and compassion.
  • pro Residents do not receive enough fluids, and their medications are not administered properly.
  • pro Staff members react with rudeness when questions are asked about their care responsibilities.
  • pro There are concerns about dishonesty in charting and a disregard for the wishes of residents.
  • pro The locked unit's treatment of residents is described as horrible and heartless compared to the rehab side, which is treated more favorably due to shorter stays.
  • pro There is a fear among residents of speaking up due to potential retaliation or disbelief because of their dementia.
  • pro Regency Care Center is reported as being very understaffed, resulting in insufficient care for patients like the reviewer’s father.
  • pro Accommodations were only described as "okay," suggesting dissatisfaction with living conditions during the father's stay for observation.

Review

The experiences shared by families with loved ones in various care facilities highlight a troubling reality within healthcare systems designed to support vulnerable populations, particularly those suffering from dementia. A stark contrast emerges between the treatment of residents in different units of these centers, illustrating significant disparities in care quality and staff-resident interactions. In particular, the reflections unit, which caters to individuals with dementia, faces serious challenges regarding understaffing and the overall treatment of its residents.

One alarming account comes from a family member who witnessed a nurse yelling at an elderly woman over her request for a night snack. This incident raises concerns about not only the verbal treatment residents receive but also about the general atmosphere within the reflections unit when families are not present. The behavior exhibited by staff suggests a lack of training or empathy towards those with cognitive impairments. When that family member interjected by simply making their presence known, the nurse’s demeanor changed drastically—from confrontational to accommodating—revealing a disturbing duality in staff behavior based on oversight. Such instances prompt fears about how residents may be treated when they believe no one is watching.

Furthermore, systemic issues are highlighted within this same unit regarding basic care provisions like hydration and medication management. Reports indicate that residents often do not receive adequate fluids and that medications are administered improperly or not at all. Staff responses to inquiries from family members have reportedly been rude and defensive rather than providing necessary explanations or addressing concerns professionally. Instead of fostering an environment where questions are welcomed as part of an open dialogue about care practices, some staff members appear resentful when faced with such inquiries—an attitude that can deter families from speaking up in future situations for fear of backlash against their loved ones.

Contrastingly, accounts from other areas within Regency Care Center suggest a significantly different experience for short-term rehabilitation residents. These individuals seem to benefit from more attentive care because they represent a transient group whose recovery successes can serve as positive endorsements for the facility’s reputation. Families note that rehab patients often receive respectful treatment and enjoy amenities akin to being “treated like kings and queens.” This disparity underscores potential resource allocation biases within caregiving environments where long-term residents may be overlooked due to their ongoing circumstances rather than supported through empathetic engagement.

While some participants reflect upon reasonably decent experiences during rehabilitation or short stays at Regency Care Center, others describe facilities as inadequately prepared for comprehensive care needs associated with chronic conditions such as dementia. Observations note dated accommodations paired with nursing-home-standard food offerings; yet many agree that these factors don't overshadow deeper-rooted staffing issues affecting resident care quality. Waiting lists further complicate matters; families find it difficult to secure placements for their loved ones due to overwhelming demand versus limited resources available across any given facility.

Ultimately, there is an urgent need for improvement within both staffing ratios and resident-care protocols across long-term living environments dedicated to Alzheimer’s disease and related dementias—especially in units where individuals reside without daily familial engagement supervision. Suggestions arise for implementing cameras in residents' rooms as a way to ensure accountability among caregivers while safeguarding rights against abuse claims stemming from misunderstandings involving dementia-related behaviors.

As families navigate the complexities of caring for loved ones facing dementia or similar challenges, it becomes evident that there must be systemic changes made toward employee training focused on compassion-driven methods alongside consistent monitoring mechanisms aimed at generating accountability throughout these facilities—all intended ultimately to create safe spaces where dignity remains paramount throughout each resident's journey.

Features

Housing

  • 92 resident community capacity 92 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency Care Center At Monroe is an assisted living community located in Monroe, WA. The community offers a wide range of amenities to enhance the residents' comfort and quality of life.

For convenience, there is a beauty salon on-site where residents can get haircuts, styling, and other grooming services. Cable or satellite TV is available in each resident's room for entertainment. The community also provides transportation for non-medical purposes and to doctors' appointments.

The computer center allows residents to stay connected with loved ones or browse the internet. The dining room offers restaurant-style dining, where delicious meals are served by professional staff. Special dietary restrictions are accommodated.

To promote physical wellness, there is a fitness room equipped with exercise equipment. Outdoor space and gardens provide opportunities for relaxation and enjoyment of nature. There is also a gaming room for recreational activities.

Residents can engage in intellectual pursuits at the small library or participate in scheduled daily activities organized by the staff. Concierge services ensure that all residents receive personalized attention and assistance with their needs.

As for care services, Regency Care Center At Monroe provides 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure that residents take their medications as prescribed.

In addition to physical care, mental wellness programs are offered to promote emotional well-being among residents. The community also organizes planned day trips and resident-run activities to encourage socialization and engagement within the community.

Regency Care Center At Monroe benefits from its location with several nearby amenities such as cafes, parks, pharmacies, restaurants, physicians' offices, and theaters.

Overall, Regency Care Center At Monroe provides a comfortable and supportive environment where seniors can enjoy an active lifestyle while receiving the necessary assistance they need for daily living.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.8 miles)
  • Safeway Pharmacy (1.1 miles)
  • Rite Aid (6.2 miles)
  • Haggen Pharmacy (7.2 miles)
  • Duvall Family Drugs (7.7 miles)
  • Bartell Drugs (8.4 miles)
  • Albertsons Pharmacy (9.4 miles)

Restaurants

  • Buzz Inn Steak House (0.8 miles)
  • J R Phinickey's (0.8 miles)
  • Taco Bell (0.9 miles)
  • McDonald's (1.1 miles)
  • McDonald's (7 miles)
  • Arby's (8.3 miles)
  • McDonald's (9.4 miles)

Physicians

  • Providence Physician Group (0.8 miles)
  • Everett Clinic (6.2 miles)
  • Snohomish Family Medicine: Western Washington Medical Group (6.9 miles)
  • EvergreenHealth Primary Care - Duvall (8.1 miles)
  • Dr Z Pulmonary and Sleep Specialist (10.4 miles)
  • Providence Medical Center (10.4 miles)
  • Bellevue Vision Clinic (10.5 miles)

Cafes

  • Darci's Dinky Donuts (1 miles)
  • SnoTown Espresso (8.6 miles)
  • Starbucks (10.1 miles)
  • Sidekick Coffee (10.5 miles)
  • Starbucks (10.5 miles)
  • Crystal Creek Cafe (11.3 miles)
  • Starbucks (11.8 miles)

Theaters

  • Galaxy 12 (1.1 miles)
  • Regal Everett & RPX (11.2 miles)

Parks

  • Evergreen State Equestrian Park (1.2 miles)
  • Lake Tye Park (1.3 miles)
  • Tambark Creek Park (9 miles)
  • Wilmot Gateway Park (10.7 miles)
  • Sixty Acres Park (12.3 miles)
  • Lundeen Park (12.4 miles)
  • Blyth Park (12.4 miles)

Places of Worship

  • Christ the King Lutheran Church (6.9 miles)
  • Hindu Temple & Cultural Center (9.5 miles)

Hospitals

  • Prachi Thekdi, ARNP, DNP (12.9 miles)

Transportation

  • Amtrak (12.9 miles)

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