Manor Care Health Services (Lynnwood)

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Manor Care Health Services (Lynnwood) Manor Care Health Services (Lynnwood)

Manor Care Health Services (Lynnwood)

3701 188Th Street Southwest, Lynnwood, WA 98037

For more information about senior living options: (844) 490-3973

3.3 from 4 reviews
5 stars
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4 stars
3
3 stars
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1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The elderly residents at ManorCare generally exuded a jolly aura, contributing to a positive atmosphere in the facility.
  • pro Many certified nursing assistants (CNA) were very patient and appreciative of volunteer efforts, showcasing a supportive environment.
  • pro The physical therapy services at ManorCare were perceived as good, reflecting positively on the quality of care offered.
  • pro The lighting on the lower floor created a mellow but not depressing ambiance, adding to the overall comfort of that area.
  • pro A friendly nurse on the second floor engaged with residents during her free time, demonstrating compassion and dedication to their well-being.
  • pro The staff at ManorCare seemed highly motivated, which contributed to an optimistic feeling throughout the facility.

Cons

  • pro The staff at Manor Way failed to provide proper instructions for wound care, leading to prolonged healing and complications for the patient.
  • pro Manorcare demonstrated a lack of timely personal attention to residents, with one family experiencing over two hours without care upon arrival.
  • pro There was no formal care plan established for the patient, contributing to inadequate attention to specific needs and safety issues.
  • pro Nursing staff repeatedly ignored requests to change a foul-smelling bandage, resulting in an infection that required an emergency room visit.
  • pro There were significant safety concerns regarding the height of beds and the risk of falls, indicating negligence in patient safety protocols.
  • pro The nursing supplies were disorganized and scattered throughout the room, reflecting poor management and order in patient care.
  • pro Some certified nursing assistants (CNAs) displayed rudeness towards volunteers, undermining the overall atmosphere of care within the facility.
  • pro The food served at Manorcare was described as bland and unappealing, which detracted from residents' dining experience.
  • pro The dim lighting on the upper floor contributed to a gloomy environment amidst terminally ill residents, negatively impacting their quality of life.

Review

ManorCare, a skilled nursing facility (SNF), has garnered mixed reviews from patients and families alike, showcasing both commendable aspects and significant shortcomings in care. One family’s experience reveals critical deficiencies in attention to patient needs, leading them to label the facility as "Careless Manner." This characterization stems from numerous incidents highlighting lapses in basic medical care and communication that could have severely jeopardized their loved one's safety and health.

The family members of a recent patient expressed their dismay over the lack of initial personal attention upon admission, which lasted over two hours. They reported that no formal care plan was established for the resident's specific needs. Alarmingly, the facility had not properly adhered to the patient's strict NPO (nothing by mouth) status; on three separate occasions, nursing assistants entered the room offering Ensure and water, ignoring the prescribed dietary restrictions. Such negligence not only poses a risk for choking but also signifies a troubling level of oversight within the staffing protocols at ManorCare.

Further compounding their frustrations was a distressing incident involving an infection at the feeding peg tube site. Despite repeated requests from family members—five times within six hours—the assigned RN failed to change an excessively soiled bandage or address the foul odor emanating from it. The situation escalated when staff informed family in the middle of the night that an infection had developed necessitating an emergency room visit. The lack of responsiveness to evident signs of infection raises serious questions about prioritization of patient welfare during routine care.

In addition to issues related to wound care and hygiene, there were glaring discrepancies regarding safety measures taken to protect residents. Family members noted that their father’s bed was positioned too high off the ground, presenting a risk for falls that nearly materialized when they intervened just in time. Many secondary safety protocols seemed disregarded, with staff failing to maintain equipment and environment standards expected in healthcare settings. These oversights exacerbated feelings of unease among family members who felt compelled to monitor care closely throughout visits.

Despite these negative experiences shared by some families, other reviews present a more positive view of ManorCare that contrasts sharply with accounts detailing neglectful practices. A volunteer serving at ManorCare described an atmosphere filled with optimism where most nursing staff demonstrated dedication towards residents' well-being while remaining appreciative of assistance offered by visitors like themselves. Although some aides displayed rudeness on occasion, they largely portrayed patience in interacting with residents.

The culinary offerings received mixed feedback as well; while food served through Cisco—one of America's largest food distributors—was critiqued for being bland yet adequate, concerns lingered around both nutritional variety and presentation quality. Additionally, environmental observations revealed noticeable differences between floors—a mellow ambiance prevailed on lower levels compared to upper floors characterized by dim lighting associated with terminally ill residents which contributed to feelings of melancholy regarding life quality at this institution.

In summary, while ManorCare showcases potential strengths such as an enthusiastic nursing staff willing to foster community engagement among patients through social interactions like chats during breaks—and amenities like physical therapy aimed at improving resident recovery—the recurring issues highlighted by families call for urgent managerial reevaluation about compliance with proper care protocols across all shifts throughout daily operations within their facilities. It is essential for administrative leadership at ManorCare locations nationwide to prioritize stringent checks on training programs designed for caregivers while reinforcing accountability measures ensuring minimum standards meet expectations necessary for maintaining excellent patient-centered care overall moving forward into future endeavors.

Features

Housing

  • 113 resident community capacity 113 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Manor Care Health Services in Lynnwood, WA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

For their convenience and enjoyment, residents have access to various amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, a small library, and Wi-Fi/high-speed internet. The community also features beautiful outdoor spaces including gardens and other outdoor areas for residents to relax and enjoy nature.

Residents benefit from the provided 24-hour call system and supervision, ensuring their safety at all times. Trained staff members are available to provide assistance with activities of daily living like bathing, dressing, and transfers. The community also offers medication management and specialized diets like diabetes diets, accommodating residents' specific dietary restrictions.

In terms of dining options, the community provides restaurant-style dining with delicious meals prepared by the staff. They are also able to accommodate special dietary restrictions to ensure every resident's nutritional needs are met.

To foster an active and fulfilling lifestyle for residents, Manor Care Health Services offers an array of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist residents with any additional needs or requests they may have.

Located in Lynnwood, WA, this assisted living community benefits from its proximity to various amenities in the surrounding area. There are numerous cafes, parks, pharmacies, restaurants nearby for residents to explore. Transportation arrangements are available both for non-medical purposes as well as transportation to doctors' appointments. Moreover,the community is conveniently located near theaters and hospitals.

Overall, Manor Care Health Services in Lynnwood provides a comfortable and engaging environment where residents can receive personalized care services while enjoying a wide range of amenities and convenient access to nearby amenities in the surrounding area.

Nearby Places of Interest

Theaters

  • AMC Alderwood Mall 16 (0.4 miles)
  • Regal Everett & RPX (6.4 miles)

Restaurants

  • Blazing Onion Burger Company (0.4 miles)
  • Chick-Fil-A (0.7 miles)
  • Yeh Yeh's Sandwiches (1.8 miles)
  • Dick's Drive-In (2.9 miles)
  • Fusion India (3.5 miles)
  • McDonald's (4 miles)
  • McDonald's (4.1 miles)

Parks

  • Lynndale Park (0.7 miles)
  • Meadowdale County Park (2.5 miles)
  • Lake Ballinger Park (3.5 miles)
  • High Trek Adventures (4.2 miles)
  • Echo Lake Park (4.7 miles)
  • Tambark Creek Park (4.8 miles)
  • Log Boom Park (5 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Bartell Drugs (0.9 miles)
  • Bartell Drugs (1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.2 miles)

Cafes

  • Starbucks (1.3 miles)
  • Tazza Di Vita Espresso Stand (1.5 miles)
  • Starbucks (2 miles)
  • Woods Coffee (3 miles)
  • Crystal Creek Cafe (4 miles)
  • Starbucks (4.2 miles)
  • Walnut Street Coffee (4.7 miles)

Transportation

  • U-Haul Moving & Storage (2.7 miles)
  • Snohomish County Airport (PAE) (5.5 miles)
  • The Boeing Company (6.7 miles)

Hospitals

  • Swedish Medical Center (3 miles)

Places of Worship

  • Hindu Temple & Cultural Center (5 miles)

Physicians

  • Providence Medical Center (5 miles)
  • Everett Clinic (5.1 miles)
  • Dr Z Pulmonary and Sleep Specialist (5.1 miles)
  • Lakeshore Clinic (5.8 miles)
  • Northwest Asthma & Allergy Center (6.3 miles)
  • Bellevue Vision Clinic (7.6 miles)

Frequently Asked Questions

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