Careforce

Pros

• Fedelta staff are kind, supportive, and very attentive to the challenges of caring for an aging parent.
• Julia, the scheduler, is patient and helpful in ensuring a smooth experience.
• Elizabeth is kind, patient, and knowledgeable about transitioning care to an outside caregiver.
• Fedelta Home Care is an invaluable service.
• Julie and Sid provide excellent support, from booking a caregiver to driving patients home after hospital visits.
• Liudmyla from Ukraine is a wonderful worker.
• The caregivers and staff are the best the reviewer has ever had.
• Ignes Emor is dependable, pleasant, and highly capable.
• Raven is caring, polite, and helpful with showers and light housekeeping.
• Julia tirelessly looks for replacement caregivers to meet client needs.
• Millie and Veronica have been exceptional caregivers.
• Carolyn, Betty, and Margerie are great nurses.

Cons

• The reviewer notes that calls are not returned in a timely fashion and that they feel ignored by caregivers who are often on the internet, TV, games, or phone.
• Some reviewers felt that certain caregivers were not properly trained, unable to understand or fulfill needs, and even refused to follow instructions, choosing to do things their own way.
• A patient alleged that Careforce did not care about their patient, that a caregiver discarded belongings in dumpsters and damaged items, and that supervisor Julia Filippov was rude, with the patient feeling harassed, disrespected, and discriminated against.
• The reviewer described frequent caregiver turnover, saying they have to start over repeatedly.
• A transportation service provided by the ophthalmology center reportedly ghosted the reviewer after taking their information, making it difficult to obtain the needed service.

Review

Across a wide range of experiences, Fedelta Home Care/Careforce emerges as a lifeline for families navigating the challenges of aging, illness, and medical procedures. In many accounts, the initial contact sets a positive tone: staff members are described as kind, patient, and deeply attentive to the realities of caring for an aging parent. Julia, the scheduler for many service areas, is repeatedly highlighted for her patience and helpfulness in coordinating care and ensuring that the overall experience runs smoothly. Caregivers like Elizabeth are praised for being thoughtful, knowledgeable, and capable of guiding families through transitions in care, underscoring how Fedelta can ease the stress that often accompanies returning a loved one to the home setting.

One of the most powerful testimonials centers on a crucial need: accompaniment to a cataract surgery, including the sign-out at the surgical center. The reviewer describes facing a potential cancellation because there was no one available to sign them out - a legal requirement that can derail a procedure for those who are alone. Fedelta's quick online outreach, professional handling of required documents, and timely billing communication - despite holiday periods - made a decisive difference. The caregiver who accompanied the patient not only arrived on time but also waited for the full two hours at the surgical center, signed them out, and drove them home. This experience is framed as an "invaluable service" for people who are often alone and lack a support network to manage essential logistical tasks around medical procedures.

The sentiment extends to other urgent and high-stakes medical journeys. The reviews recount seamless experiences booking help for hospital or treatment stays in Seattle, with specific gratitude directed toward Julie for coordinating arrangements and toward caregivers such as Sid, who provided reliable transportation back from the hospital and for subsequent treatment sessions. The repeated emphasis is on dependable, punctual, and considerate caregiving that not only assists with physical needs but also provides emotional reassurance during vulnerable moments of treatment and recovery.

Beyond episodic moments of need, a steady pattern of praise emerges for the caregivers themselves. Liudmyla from Ukraine is singled out as a wonderful worker, and Ignes Emor is repeatedly described as trustworthy, patient, and capable in managing daily routines, diet, and mobility. The nursing support from Carolyn Anderson, RN, along with the contributions of Naomi, Florence, and other key caregivers, is highlighted as a cornerstone of the high-quality in-home care that keeps clients safe and comfortable in their own homes. Raven, who comes weekly, is noted for her compassionate and reliable presence, while several families emphasize how long-standing caregiver relationships - sometimes lasting years - contribute to better care and greater peace of mind. The overarching message is that trained, compassionate caregivers can profoundly improve quality of life and allow loved ones to remain in familiar surroundings.

Not every review is without concern. A few respondents recount frustration with communication gaps, such as delays in return calls or the perception that some caregivers are distracted by the internet, television, or other activities. More troubling are accounts of perceived missteps, including claims of insufficient training, resistance to following written instructions, and conflicts with management. One reviewer specifically mentions a supervisor named Julia Filippov in a highly negative light, characterizing interactions as harassing and discriminatory and alleging attempts to cover up issues after raising concerns. These pieces of feedback are presented as firsthand experiences and contrast with the many positive narratives, illustrating that, as with any service of this kind, experiences can vary and accountability is essential to continual improvement.

Despite these concerns, the collective voice across many reviews is overwhelmingly positive about Careforce's impact on families facing long-term caregiving needs. Dozens of clients describe the agency as "the best" or "simply the best" for in-home care, with caregivers consistently praised for kindness, patience, and a genuine sense of family-like dedication. The agency's ability to adapt - matching caregivers to evolving needs, maintaining continuity where possible, and diligently searching for suitable replacements when turnover occurs - comes through as a recurring theme. Testimonials recount ongoing gratitude for careful matching, reliability, and the sense that caregivers become trusted partners in maintaining a loved one's independence and well-being at home.

Taken together, these experiences paint a portrait of an organization that is frequently a critical enabler of dignity and autonomy for people living with aging or health challenges. Families repeatedly credit Fedelta Home Care/Careforce with timely responsiveness, professional administration, and compassionate, skilled caregiving that often surpasses expectations. While there are voices that raise concerns about communication and training, the prevailing narrative is one of appreciation for the human touch, the practical help, and the relief that comes from knowing someone reliable is watching over a loved one during difficult days. In moments of emergency or routine need alike, the service is described as a vital, dependable partner that helps clients stay safely at home and maintain a sense of normalcy and comfort in their daily lives.

Theaters

• AMC Alderwood Mall 16 (0.1 miles)
• Regal Everett & RPX (6.4 miles)

Restaurants

• Blazing Onion Burger Company (0.2 miles)
• Chick-Fil-A (0.4 miles)
• Yeh Yeh's Sandwiches (2 miles)
• Dick's Drive-In (3.1 miles)
• Fusion India (3.2 miles)
• McDonald's (3.6 miles)
• McDonald's (4.2 miles)

Pharmacies

• Bartell Drugs (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Bartell Drugs (1.3 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)

Parks

• Lynndale Park (1 miles)
• Meadowdale County Park (2.8 miles)
• Lake Ballinger Park (3.5 miles)
• High Trek Adventures (4.4 miles)
• Tambark Creek Park (4.5 miles)
• Echo Lake Park (4.7 miles)
• Log Boom Park (4.8 miles)

Cafes

• Starbucks (1.6 miles)
• Tazza Di Vita Espresso Stand (1.8 miles)
• Starbucks (2 miles)
• Woods Coffee (3.2 miles)
• Crystal Creek Cafe (3.6 miles)
• Starbucks (4.2 miles)
• Starbucks (4.9 miles)

Transportation

• U-Haul Moving & Storage (2.9 miles)
• Snohomish County Airport (PAE) (5.7 miles)
• The Boeing Company (6.8 miles)

Hospitals

• Swedish Medical Center (3.1 miles)

Places of Worship

• Hindu Temple & Cultural Center (4.7 miles)

Physicians

• Providence Medical Center (5 miles)
• Dr Z Pulmonary and Sleep Specialist (5 miles)
• Everett Clinic (5.3 miles)
• Lakeshore Clinic (5.5 miles)
• Northwest Asthma & Allergy Center (6.3 miles)
• Bellevue Vision Clinic (7.2 miles)