Roo-Lan Healthcare Center

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Roo-Lan Healthcare Center

1505 Southeast Carpenter Road, Lacey, WA 98503

For more information about senior living options: (844) 490-3973

2.7 from 7 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Roo-Lan are described as kind, caring, and generous-hearted, contributing to a positive atmosphere for residents.
  • pro Many staff members have long tenures at the facility, indicating a stable and committed workforce that genuinely cares for the residents.
  • pro The Lodge at Roo-Lan is noted for its friendly and helpful personnel who assist families during visits.
  • pro The facility itself is clean, bright, and homey, creating a welcoming environment for residents.
  • pro Residents benefit from individualized care and attention from nurses and activities directors who keep them entertained and stimulated.
  • pro Roo-Lan offers transportation services for more mobile residents to access stores, church, and other activities in the community.
  • pro The garden areas surrounding the living quarters provide a pleasant outdoor space for socialization among residents.

Cons

  • pro The facility was dirty, with food splatter on the walls and a brown ring around the toilet that persisted throughout the stay.
  • pro There were not enough aides available, leading to long waits for medication and limited access to showers.
  • pro The food served was inedible and of poor quality.
  • pro Residents received inadequate medical attention, with claims of a nonexistent doctor and neglect of serious health issues.
  • pro Deep tissue bruises and wounds were reported due to prolonged neglect in changing soiled undergarments.
  • pro Hospice care was not provided when needed, resulting in unnecessary suffering before death.
  • pro Safety measures were lacking, as evidenced by falls caused by missing bed rails and insufficient supervision.
  • pro The overall experience left family members feeling heartbroken and traumatized by the care their loved ones received at the facility.

Review

The reviews of Roo-Lan Healthcare Center present a stark contrast in experiences, revealing a facility that has both staunch advocates and deeply dissatisfied critics. Several reviewers centered their narratives around the quality of care provided, cleanliness, and overall environment of the facility, where guests have had mixed and often conflicting perceptions.

One recurring theme among the negative reviews is the lack of cleanliness within Roo-Lan. A reviewer expressed profound disappointment regarding hygiene standards, recounting an experience where food splatter remained on the wall for five weeks without attention. This situation was compounded by an unsightly brown ring around the toilet, which persisted throughout their stay. Such concerns reflect a troubling lack of maintenance in basic sanitary practices. The reviewer further highlighted delays in receiving medication and limited access to showers—only three over five weeks—which painted a picture of neglect and inadequate staffing levels. These issues combine to form a compelling case against recommending Roo-Lan as an acceptable living space for those requiring high-quality care.

Conversely, some reviews spotlighted more positive aspects of Roo-Lan, particularly appreciating the kindness and genuine care exhibited by staff members towards residents. One family shared their relief at finding a place where their Alzheimer’s-afflicted husband felt happy and content—certainly a significant consideration for families seeking such facilities for loved ones with cognitive decline. They praised both the friendly staff and the homey atmosphere created by long-standing employees who have demonstrated commitment to their roles for decades.

However, even glowing accounts were tempered with reservations. Another visitor described room options at The Lodge at Roo-Lan as uninviting; while recognizing that they offered reasonable pricing and convenience based on proximity to family members, they found double rooms too cramped and reminiscent of dormitory living—a far cry from what might be expected from contemporary care facilities. Smells linked to age also left an impression during this visit, contributing to an overall sense of dissatisfaction regarding the physical environment.

The most harrowing critiques emerged from families witnessing serious neglect leading to dire health consequences for their relatives in need of advanced care. One heart-wrenching story detailed how despite having moved into Roo-Lan under assurances of comprehensive medical support—including access to a resident doctor—family members never actually met this physician during three long years there. It was only after hospital visits that alarming health deterioration came to light; chronic infections went unnoticed until critical stages forced emergency interventions. In addition to severe medical oversight, deep tissue wounds attributed to improper caregiving practices further underscored systemic failures in patient treatment.

As if that weren't enough distressing news about resident safety, another review recounted traumatic incidents involving a 99-year-old grandmother who faced preventable falls due to negligence related to equipment safety features—namely missing bed rails—and insufficient staff support while using bathroom facilities. The aftermath left visible marks on her face following one fall yet was dismissed by nursing staff as trivial injuries despite clear evidence of trauma—a deeply concerning attitude from caregivers expected to advocate for vulnerable residents’ well-being.

On contrasting ends of personal experiences within Roo-Lan Healthcare Center emerge varied layers: moments filled with compassion pride juxtaposed against tragic tales indicative of institutional failures. While some families found solace in knowing their loved ones were in caring hands within a nurturing environment rife with familiar faces devotedly attending them day after day, others endured excruciating pain stemming from unmet medical needs amidst decay that transformed promised solace into nightmare scenarios they would never forget or forgive easily—a dichotomy that will weigh heavily upon any prospective residents or caretakers considering this facility moving forward.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Roo-Lan Healthcare Center in Lacey, WA is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for pampering sessions, cable or satellite TV for entertainment, and community-operated transportation for ease of mobility.

For those looking to stay connected, there is a computer center and access to Wi-Fi/high-speed internet throughout the premises. Dining options are also plentiful with a spacious dining room offering restaurant-style meals prepared by professional chefs. Special dietary restrictions are catered to with personalized meal plans.

Roo-Lan Healthcare Center understands the importance of maintaining an active lifestyle, which is why they provide a fitness room, gaming room, small library, and outdoor space for residents to enjoy. Scheduled daily activities and fitness programs are also offered to promote physical and mental wellness.

The care services at Roo-Lan Healthcare Center are comprehensive and designed to meet the unique needs of each individual resident. With 24-hour call system and supervision, assistance with daily living activities such as bathing and dressing is readily available. Medication management ensures that residents receive their prescribed medications accurately and on time.

Transportation arrangements make it convenient for residents to reach nearby doctors' appointments or run errands. Move-in coordination services help facilitate a smooth transition into the community.

Located in Lacey, WA, Roo-Lan Healthcare Center benefits from its proximity to various amenities in the area. There are five cafes nearby for socializing or enjoying a cup of coffee, two parks offering opportunities for outdoor recreation, 17 pharmacies providing easy access to medications, 47 physicians ensuring quality healthcare services, 24 restaurants catering to diverse culinary preferences, two places of worship promoting spiritual well-being, one theater for entertainment options, and two hospitals nearby in case of any medical emergencies.

With its array of amenities and care services tailored towards promoting overall well-being and independence, Roo-Lan Healthcare Center is the ideal community for individuals looking to enjoy a fulfilling and comfortable assisted living experience.

Nearby Places of Interest

Pharmacies

  • Netmeds Pharmacy (0.8 miles)
  • Kirk's / CHS Clinical Pharmacy (1.2 miles)
  • Shopko Lacey Pharmacy (1.5 miles)
  • Top Food & Drug Ftd Floral (1.5 miles)
  • Walgreens (1.5 miles)
  • Kirk's Drug (1.7 miles)
  • Fred Meyer Pharmacy (1.9 miles)

Places of Worship

  • Sacred Heart Catholic Church (1 miles)
  • Saint Placid Priory (2 miles)

Physicians

  • Geneva Woods (1.2 miles)
  • Natural Medicines & Family Practice (1.2 miles)
  • Seamar Community Health Center-Lacey (1.6 miles)
  • Sunday Clinic (1.7 miles)
  • Willamette Dental Group - Olympia (1.8 miles)
  • Providence Western Washington Oncology (1.8 miles)
  • Radiantcare Radiation Oncology (1.8 miles)

Cafes

  • Banh Mi Saigon 8 (1.4 miles)
  • Starbucks (1.7 miles)
  • Starbucks (2.1 miles)
  • Panera Bread (2.2 miles)
  • Starbucks (2.8 miles)

Restaurants

  • Pints & Quarts (1.5 miles)
  • Little Caesars Pizza (1.6 miles)
  • Wendy's (1.6 miles)
  • Sonic Drive-In (1.7 miles)
  • Denny's (1.8 miles)
  • O'Blarney's Pub & Restaurant (1.9 miles)
  • Casa Mia (1.9 miles)

Theaters

  • Regal Martin Village ScreenX & IMAX (1.6 miles)

Parks

  • Dream Team Park (1.7 miles)
  • Rainier Vista Community Park (2 miles)

Hospitals

  • Providence Health & Services (2.9 miles)
  • South Sound Surgery Center (3 miles)

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