Roo-Lan Healthcare Center in Lacey, WA
Save1505 Southeast Carpenter Road, Lacey, WA 98503
For more information about senior living options: (844) 490-3973
The facility goes above and beyond with care, showing extraordinary compassion and dedication, and the staff create meaningful connections that make residents feel valued, respected, and loved. The staff's heart and professionalism make residents feel cherished, and the environment radiates warmth, kindness, and joy. The facility shines as a place of comfort, dignity, and true care, with families at peace knowing their loved ones are in capable and loving hands. The facility is clean and well-run, with friendly, competent staff, a pleasant walking trail, and aides who are patient while delivering top-notch medication management and physical therapy. The staff genuinely care about the residents, and everyone is friendly. The facility is clean, bright, and homey, with well-maintained rooms and a welcoming atmosphere; residents look happy and staff are respectful. The staff are loving, caring, and patient, earning high recommendations from families. The leadership has brought energy and accountability, improving communication with families and creating a welcoming environment with higher staff morale.
They report neglect, with morning medications arriving at noon and insufficient water for residents. They recount staff telling a resident to be quiet or risk being hit in the head. They warn others not to send loved ones here. They describe substandard care and dirty conditions, noting few aides and delayed medications. They allege medication errors and dehydration leading to serious harm or death. They accuse management of covering up abuse and retaliating against whistleblowers. They assert the facility should be investigated and shut down.This community is best suited for families who value a homey, community-focused atmosphere and rely on long-tenured staff to provide steady, personal care. Roo-Lan appears to work best for residents who do not require high-intensity medical interventions on a daily basis and for families who want warmth, attentiveness, and a familiar, garden-oriented setting. It is less ideal for those whose loved ones need rigorous rehab, highly specialized memory-care protocols, or ironclad safety guarantees. For anyone prioritizing aggressive medical rehabilitation, frequent clinical oversight, or transparent, consistently error-free care, alternatives should be on the short list of options to consider.
On the positive side, several reviews highlight a culture that once aligned around genuine compassion and daily attentiveness. When leadership stabilizes and staff buy-in returns, family communication improves, and residents notice the difference in how they are treated, listened to, and engaged. The facility's physical environment also receives praise: bright common areas, updated interiors, outdoor spaces, gardens, and a calm, walkable campus that supports activity. The consistency of some nurses and aides - along with a shuttle service and personalized activities - helps create a sense of belonging and routine that families value, especially for longer-term stay.
Yet the ledger of concerns is substantial and cannot be ignored. A sizeable share of reviews describe neglectful lapses in essential care, including delays with medications, insufficient hydration, and limited assistance with daily needs. Several accounts recount persistent cleanliness and maintenance gaps, with complaints about responsive communication and the timeliness of calls back to families. The history of alleged safety issues - ranging from inadequate supervision to instances of harm - casts a long shadow over the facility, even as some residents and families report meaningful improvements under newer leadership. The discrepancy between highly positive anecdotes and intense negative experiences makes the overall risk picture real and volatile.
Those who must weigh pros against cons will find that the positives tend to offset only part of the risk. The favorable indicators - stable, caring staff in key roles; improvements under new administration; and a pleasant, livable environment - can make Roo-Lan appropriate for residents who are mobile, relatively independent, or in need of moderate rehabilitative support rather than constant medical management. For residents with complex care needs, frequent rehab requirements, or chronic safety concerns, the weight of the documented incidents means that improvements may not be fully realized in a time frame that reduces risk or anxiety for families. The decision hinges on the resident's specific acuity and the family's tolerance for ongoing, verifiable oversight.
For families considering Roo-Lan, a disciplined due-diligence approach is essential. Demand transparent, up-to-date care plans that specify rehab goals, medication management protocols, and hydration strategies; request recent incident logs and a clear response process for safety concerns; tour both campuses, meet frontline staff, and speak with several current residents and families about day-to-day realities. Ask for recent state or regulatory findings and ask how the administration has addressed past critiques. If those questions yield confident, concrete answers and evidence of sustained staffing stability, Roo-Lan can be a solid fit for the right resident. If not, the search should extend to facilities with stronger, verifiable track records in rehab quality, memory-care protocols, and reliable responsiveness.
In summary, Roo-Lan Healthcare Center stands as a divided option: a warm, comparatively well-maintained community with caring staff and signs of meaningful leadership-driven improvement, versus a history of serious care failures and safety concerns that continue to unsettle many families. It aligns with residents who need companionship, light-to-moderate rehabilitation, and a stable environment, provided there is rigorous, ongoing oversight and a clear path to accountability. For anyone whose priority is highly medicalized care, consistent rehab outcomes, or absolute assurance against neglect, alternatives will offer greater peace of mind and should be pursued with urgency.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Roo-Lan Healthcare Center in Lacey, WA is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for pampering sessions, cable or satellite TV for entertainment, and community-operated transportation for ease of mobility.
For those looking to stay connected, there is a computer center and access to Wi-Fi/high-speed internet throughout the premises. Dining options are also plentiful with a spacious dining room offering restaurant-style meals prepared by professional chefs. Special dietary restrictions are catered to with personalized meal plans.
Roo-Lan Healthcare Center understands the importance of maintaining an active lifestyle, which is why they provide a fitness room, gaming room, small library, and outdoor space for residents to enjoy. Scheduled daily activities and fitness programs are also offered to promote physical and mental wellness.
The care services at Roo-Lan Healthcare Center are comprehensive and designed to meet the unique needs of each individual resident. With 24-hour call system and supervision, assistance with daily living activities such as bathing and dressing is readily available. Medication management ensures that residents receive their prescribed medications accurately and on time.
Transportation arrangements make it convenient for residents to reach nearby doctors' appointments or run errands. Move-in coordination services help facilitate a smooth transition into the community.
Located in Lacey, WA, Roo-Lan Healthcare Center benefits from its proximity to various amenities in the area. There are five cafes nearby for socializing or enjoying a cup of coffee, two parks offering opportunities for outdoor recreation, 17 pharmacies providing easy access to medications, 47 physicians ensuring quality healthcare services, 24 restaurants catering to diverse culinary preferences, two places of worship promoting spiritual well-being, one theater for entertainment options, and two hospitals nearby in case of any medical emergencies.
With its array of amenities and care services tailored towards promoting overall well-being and independence, Roo-Lan Healthcare Center is the ideal community for individuals looking to enjoy a fulfilling and comfortable assisted living experience.
Roo-Lan Healthcare Center is located at 1505 Southeast Carpenter Road, Lacey, WA 98503 in Thurston County, Washington
Roo-Lan Healthcare Center on seniors.fyi includes 5 photos including images showing landscaping, windows, television, decor, interior, garden, trees, pathway, and more.
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