Information last verified:
1530 Carpenter Road Se, Lacey, WA 98503
For more information about senior living options: (844) 490-3973
The facility goes above and beyond in every way, with extraordinary care, compassion, and dedication. The staff create meaningful connections with residents, making them feel valued, respected, and loved. The new leadership has brought energy, accountability, and a renewed focus on quality care. The common areas are brighter and the rooms feel more thoughtfully maintained, contributing to healing and dignity. The environment radiates warmth, kindness, and joy. The staff are patient, understanding, and provide top-notch care, including medication management and physical therapy. The facility is a great community asset with friendly, competent staff. The exterior and landscaping look nice, with happy residents and respectful workers.
The reviews claim residents are neglected, with meds given late, minimal water, and insufficient meals. They allege staff threaten residents or force them to be quiet, sometimes by urinating or hitting. The overall warning: Do not send loved ones here. They say new leadership fired long-time staff, and the facility has declined as a result. The exterior and interior conditions are described as deteriorating, even resembling a homeless camp outside. There are reports of medication errors, deceptive practices toward families, and investigations/fines. Families attribute dehydration and at least one death to poor care, calling the place the worst ever. Some reviews claim abuse is pushed under the rug and staff who report problems are harassed or retaliated against. One account alleges financial exploitation: money taken and residents kicked out after substantial spending.The Lodge at Roo Lan in Lacey, Washington is best suited for families who will act as active stewards of a loved one’s daily care and who are ready to watch for real, sustained improvements under new leadership. When the administration demonstrates accountability, staffing stabilizes, and the environment feels more organized, Roo Lan can deliver meaningful rehab- and memory-care experiences within a warm, garden-friendly setting. The campus offers brighter common areas, a landscaped walking path, and a tangible sense that care partners are trying to do better. This is not a set-it-and-forget-it placement; it is a facility that benefits from engaged families and a willingness to escalate concerns when needed. For residents who thrive with personal attention and a culture of dignity, Roo Lan can become a trusted home if oversight remains constant and expectations stay high.
Those who may want to consider alternatives include families for whom reliability is non-negotiable. History of inconsistent medication administration, dehydration, limited access to staff, and reports of neglect or abuse create a risk profile that some families cannot accept. If the goal is steady rehab progress, predictable routines, and transparent, timely communication with caregivers and administrators, other facilities with longer-tenured staff and stronger regulatory track records may be safer. Also consider distance from family and the ability to visit during key therapy windows; facilities with simpler, steadier staffing patterns often provide more consistent care. In short, Roo Lan is not the universal answer; it depends on the family's tolerance for variability and their capacity to supervise care.
On the positive side, several reviews applaud a revived culture under a new administrator, with brighter public spaces, improving communication with families, and a renewed emphasis on patient dignity. Residents sometimes receive attentive, patient-centered care, and staff who stay long enough to build relationships. The outdoor spaces and garden area add a valued dimension for reminiscence and activity, and some families report excellent experiences with rehab and post-acute services when they are well-structured and properly staffed. These elements can offset concerns when the facility is functioning at a disciplined level, with clear care plans, consistent medication management, and responsive problem-solving. Yet the flipside remains starkly present in many accounts: chronic staffing gaps, delays in medications and assistance, and episodes of neglect or harm described by families. The overall picture is inconsistent, promising leadership growth and real care, shadowed by volatile day-to-day realities.
Several families have highlighted moments when Roo Lan delivered compassionate, patient care that made a tangible difference, nursing and aides who listened, long-term residents who felt valued, and caregivers who worked hard under pressure. Positive testimonies illustrate how a strong staff team can create stability, reduce anxiety, and support meaningful rehabilitation. In some cases, the new administration and renewed emphasis on accountability have translated into better communication and more professional behavior among frontline workers, with families sensing a genuine commitment to improvement. However, these favorable experiences coexist with frequent negative reports about missed medications, delayed responses to calls, and fear that some residents were not receiving adequate attention. The duality is telling: Roo Lan has the people and the intent to improve, but sustained execution remains inconsistent.
Severe warnings recur in multiple accounts, claims of dehydration, improper handling of medications, and even allegations of neglect or abuse, alongside specific grievances about closed doors during care, painful incidents, and mishandling of transitions between memory care and rehab. Critics describe an atmosphere where problems were minimized, whistleblowers faced retaliation, and families felt powerless within the system. While some praise the staff and administrators, the more persistent threads describe a facility with significant safety and trust issues. The risk slope rises when incidents are not addressed promptly, when communication falters, or when the perception of profit over personhood takes hold. In light of these patterns, approaching Roo Lan with a rigorous, documented care plan, clear escalation paths, and a plan for rapid transfer if thresholds are crossed becomes essential.
Bottom line: Roo Lan can be a viable choice for families who are ready to supervise care closely and who believe in the potential for turning around a troubled facility through engaged leadership and consistent, respectful care. For others, especially those needing steady rehab, memory-care reliability, or defensible incident reporting, alternatives may offer more predictable outcomes. Before deciding, arrange multiple visits at different times, request a direct conversation with the administrator, review any state inspection reports, and set a defined trial period with explicit success metrics. If at any point trust erodes, have a back-up plan ready.
64 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lodge at Roo Lan in Lacey, WA is a premier assisted living community that offers exceptional care and a wide range of amenities for its residents. With a focus on memory care and respite care, the community is dedicated to providing personalized support for individuals with memory impairments or those in need of short-term assistance.
Residents of The Lodge at Roo Lan enjoy a multitude of amenities that enhance their quality of life. These include a beauty salon, where they can indulge in pampering treatments, and cable or satellite TV for entertainment. The community also provides convenient transportation services operated by staff members, ensuring residents can easily access off-site locations. For those who enjoy staying connected, there is a computer center with Wi-Fi and high-speed internet available.
Mealtimes are made special at The Lodge at Roo Lan, as residents gather in the elegant dining room to savor delicious restaurant-style meals prepared by the community's culinary team. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. A small library offers a quiet space for reading and reflection.
The community places great importance on the overall well-being of its residents. A fully equipped fitness room allows them to engage in physical activities that promote health and vitality. The beautiful garden provides an outdoor oasis where residents can relax and enjoy fresh air. Housekeeping services ensure that living spaces are always clean and tidy, while move-in coordination assists with the transition into the community.
Care services at The Lodge at Roo Lan are comprehensive and individualized. With 24-hour supervision and a call system in place, residents can feel safe knowing assistance is readily available when needed. Trained staff provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration.
Specifically tailored programs address mild cognitive impairment and specialized memory care programming promotes cognitive stimulation and emotional engagement for those with memory impairments. Residents benefit from transportation arrangements, both for non-medical purposes and for doctor's appointments if required.
In addition to the exceptional care and amenities, The Lodge at Roo Lan offers a vibrant community life. Concierge services assist with planning day trips and resident-run activities that foster social interaction and create a sense of belonging. Scheduled daily activities ensure there is always something engaging for residents to participate in.
The surrounding area provides convenience as well, with numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and entertainment options.
Overall, The Lodge at Roo Lan is an assisted living community that combines exceptional care with a wide range of amenities to provide a comfortable and enriching lifestyle for its residents.
The Lodge At Roo Lan is located at 1530 Carpenter Road Se, Lacey, WA 98503 in Thurston County, Washington
The Lodge At Roo Lan offers comprehensive features specifically designed to enhance the well-being of residents with dementia or Alzheimer's disease. With 24-hour supervision, residents receive constant support and monitoring, which is vital for ensuring safety and comfort. Assistance with activities of daily living, such as bathing, dressing, and transfers, helps maintain dignity while promoting independence in a secure environment. Meal preparation and service cater to specific dietary needs, addressing nutritional health crucial for cognitive function. Medication management ensures that residents adhere to their prescribed regimens effectively. The mental wellness program and specialized memory care programming provide tailored activities that stimulate cognitive engagement and emotional well-being, catering to various stages of cognitive decline from mild impairment to advanced dementia. Together, these features create a supportive atmosphere conducive to enhancing quality of life for those facing memory challenges.
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