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The Lodge At Roo Lan in Lacey, WA

The Lodge At Roo Lan is an assisted living and memory care community in Lacey, WA.

Information last verified:

1530 Carpenter Road Se, Lacey, WA 98503

For more information about senior living options: (866) 208-4318

2.8 from 39 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
0
1 stars
21

Overall Review of The Lodge At Roo Lan

common 8 reviews mention this

Care quality splits residents

Residents and families describe staff members as caring and attentive.

Several reviews say staff provide hands-on care with patience and compassion, and that residents feel treated with respect. A few comments specifically note medication management and physical support as well as the overall tone in day-to-day interactions. Some reviewers also mention improved communication with families and a more welcoming culture after leadership changes.

common 3 reviews mention this

Garden and walking space

The outdoor areas and walking space receive repeat praise.

Multiple reviews highlight the facility’s landscaped grounds, including a paved walking trail and a garden area that residents can enjoy. One reviewer also describes being able to spend time outdoors with a resident by adding birdseed for activities there. Others mention the exterior and grounds as a positive part of the day-to-day experience.

caveat 14 reviews mention this

Neglect and safety complaints

A recurring set of reviews raise serious concerns about neglect.

A large portion of the lowest ratings describe problems that residents or families interpret as neglect, including residents not getting timely attention, being left without help, or not receiving basics like water. Several comments also allege falls, dehydration, or other safety-related breakdowns. While some families praise care, these negative experiences are frequent enough to stand out.

caveat 4 reviews mention this

Medication and communication issues

Some families report medication timing and access problems.

Some reviews criticize medication processes, including claims of late medication delivery and medication-related errors. Others describe difficulty reaching staff by phone, with long holds and lack of follow-up. A separate reviewer describes staff not contacting family promptly during a decline, contributing to a sense that important updates were missed.

caveat 2 reviews mention this

Memory care and rehab concerns

A couple of reviews question the memory care and rehab support.

At least two reviewers say expectations around memory care or rehab were not met after placement. One reviewer says memory care programming and rehab visits did not continue as promised, and another says the facility did not provide rehab support. These accounts directly contrast with the facility’s stated focus on assisted living, memory care, and respite care in the listing details.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 64 resident community capacity 64 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Netmeds Pharmacy (0.9 miles)
  • Kirk's / CHS Clinical Pharmacy (1.2 miles)
  • Shopko Lacey Pharmacy (1.5 miles)
  • Top Food & Drug Ftd Floral (1.5 miles)
  • Walgreens (1.6 miles)
  • Kirk's Drug (1.8 miles)
  • Fred Meyer Pharmacy (1.9 miles)

Places of Worship

  • Sacred Heart Catholic Church (1 miles)
  • Saint Placid Priory (2 miles)

Physicians

  • Geneva Woods (1.2 miles)
  • Natural Medicines & Family Practice (1.3 miles)
  • Seamar Community Health Center-Lacey (1.7 miles)
  • Sunday Clinic (1.8 miles)
  • Willamette Dental Group - Olympia (1.8 miles)
  • Providence Western Washington Oncology (1.9 miles)
  • Radiantcare Radiation Oncology (1.9 miles)

Cafes

  • Banh Mi Saigon 8 (1.4 miles)
  • Starbucks (1.7 miles)
  • Starbucks (2.1 miles)
  • Panera Bread (2.2 miles)
  • Starbucks (2.8 miles)

Restaurants

  • Pints & Quarts (1.5 miles)
  • Little Caesars Pizza (1.6 miles)
  • Wendy's (1.6 miles)
  • Sonic Drive-In (1.7 miles)
  • Denny's (1.8 miles)
  • O'Blarney's Pub & Restaurant (2 miles)
  • Casa Mia (2 miles)

Theaters

  • Regal Martin Village ScreenX & IMAX (1.6 miles)

Parks

  • Dream Team Park (1.7 miles)
  • Rainier Vista Community Park (2 miles)

Hospitals

  • Providence Health & Services (3 miles)
  • South Sound Surgery Center (3.1 miles)

Frequently Asked Questions

Where is The Lodge At Roo Lan?
Does The Lodge At Roo Lan provide care for residents with dementia or Alzheimer's disease?

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Related Resources

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  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

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