1530 Carpenter Road Se, Lacey, WA 98503
For more information about senior living options: (844) 490-3973
This facility truly goes above and beyond in every way. The level of care, compassion, and dedication shown here is nothing short of extraordinary. The staff create meaningful connections with each resident, making them feel valued, respected, and loved. What sets this place apart is not just the professionalism but the heart behind everything they do. In a world where genuine compassion can be rare, this facility shines brightly as a place of comfort, dignity, and true care. The exterior and landscaping looks very nice, all of the residents look happy and all of the workers there seem very nice and respectful.
The facility is accused of neglecting residents, with medications given late and insufficient food or water provided. Staff are alleged to have threatened a resident with physical harm for speaking up. The facility has been described as providing substandard care and should be investigated and shut down. One reviewer recounts five months of neglect, including inadequate rehab for memory care, unsanitary conditions, and lack of showers for a resident. Residents were left waiting for help, calls to staff went unanswered, and rooms were often kept closed, leaving them in need. There were medication errors and harassment by a family member of another resident. A reviewer calls the experience a nightmare and warns others not to place loved ones there. The facility has faced state investigations and fines, undermining its reputation.The reviews about Roo Lan Health & Rehab territory reveal a striking split in experiences. On one hand, there is a chorus of praise for change, warmth, and renewed attention to quality care; on the other, there are enduring memories of neglect, frustration, and alarm that some residents and families say they witnessed. Several comments reference the facility's long history and the leadership changes that have taken place over time, including a period when a new administrator arrived and the old guard shifted out. One reviewer notes they worked at the facility for nearly a quarter of a century and left in July 2016, lamenting the loss of many longtime staff and the departure of the administrator they respected, Mr. Levy. The same voice also recalls that the campus looked run-down, including a "Brake Area outside" that resembled a homeless camp, signaling a perception that the place had deteriorated in recent years. These memories set a tone of contrast: a place with a storied past and a future that has been unevenly developed.
Within the set of negative experiences, several reviewers describe serious lapses in basic care and communication. There are accounts of medications being delayed, with morning pills sometimes given at noon, and concerns about whether residents are fed regularly, given adequate water, or monitored consistently. One speaker recounts overheard threats or intimidation - staff telling a resident to stay quiet or they would "get hit in the head" - which has left lingering unease about safety and dignity. A number of comments insist that contact with the facility can be a matter of luck, with some reviewers waiting on hold for long periods or finding it nearly impossible to get timely callbacks when they need information or to arrange transfers. The sense conveyed is that, for some families, the experience hinges on which staff members are on duty and whether a given day yields reliable, compassionate attention.
There are especially vivid and troubling anecdotes related to memory care and rehab. One family describes that they were assured the facility specialized in memory care and could help rehab their mother after multiple strokes, but the rehab team seemed to disappear after the initial evaluation. They recount bringing in their own equipment and then facing staff who claimed their loved one was too diminished for rehab. In another visit, the father finds his wife or mother in a room where the roommate has soiled herself and is tearing at a diaper, with the bed and environment left unsanitary. The customer also recalls doors being kept closed, neglected bathroom assistance, and an episode in which a resident who tried to sit up was forcibly pushed back down as the bed was raised. These episodes have left at least one family feeling their loved one was neglected and eventually moved to another facility for care that felt more attentive and respectful.
Amid these critiques, there are equally emphatic endorsements of the improvements that have come with a new leadership and updated facilities. Several reviewers describe a meaningful cultural shift: the arrival of a new administrator brought "energy and accountability" and a palpable uptick in staff morale. They praise better communication with families and a renewed focus on patient care, professionalism, and creating a welcoming environment for residents and visitors alike. Descriptions of physical improvements follow the leadership changes: brighter common areas, upgraded floors, a newly renovated exterior, and a more comfortable, thoughtfully maintained patient room environment. The presence of a brighter atmosphere and "quality care" is repeatedly linked by households who feel the facility is moving beyond the old reputation toward a more responsive and patient-centered operation.
Other comments paint a balanced, hopeful picture of the facility as a community asset that continues to evolve. Some reviewers describe clean, well-organized spaces and a staff that is "friendly, competent, and patient," able to manage medications and physical therapy with a considered touch. The exterior - complete with a paved and landscaped walking trail, a garden area, and overall curb appeal - appears to reinforce a sense of care and safety that extends beyond the walls of the building. A few families recount positive personal experiences, such as a grandfather whose final months were spent at Roo Lan with staff who treated him with kindness and made him comfortable, suggesting that the facility can be a place of dignity and warmth when operating under the right conditions and leadership.
Yet this mixed portrait remains deeply divided. Some reviewers insist that, despite improvements, "awful facility" sentiments persist, calling for investigations or even shutdowns due to ongoing concerns about care quality, medication errors, and the handling of sensitive memories of past problems. Others acknowledge that past complaints have included concrete issues - neglect, inconsistent attention to basic needs, and a lack of transparency that left families feeling uninformed and powerless. In one long, specific account, a family member describes a prolonged period of distress and fear for a parent who experienced neglect and harm, followed by a transition to a facility that could better address those needs. References to state reports and fines imply a history of formal scrutiny that still colors current perceptions for many.
Overall, the narrative surrounding Roo Lan Health & Rehab is one of a complex, evolving institution. The stories capture a facility wrestling with the legacies of prior years while actively pursuing improvement through leadership changes, facility upgrades, and efforts to rebuild trust with families and residents. For families considering the center today, the landscape is not a simple recommendation either way: there are strong testimonials about compassionate care, dignified treatment, and improved communication, alongside enduring caution about past neglect and the risk of inconsistency. The takeaway is that Roo Lan appears capable of delivering high-quality, heartful care in many circumstances, but potential residents and their loved ones should weigh both the bright, hopeful progress and the deeply troubling experiences described by others, and seek up-to-date, direct assessments of current staffing, protocols, and responsiveness before making a decision.
64 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lodge at Roo Lan in Lacey, WA is a premier assisted living community that offers exceptional care and a wide range of amenities for its residents. With a focus on memory care and respite care, the community is dedicated to providing personalized support for individuals with memory impairments or those in need of short-term assistance.
Residents of The Lodge at Roo Lan enjoy a multitude of amenities that enhance their quality of life. These include a beauty salon, where they can indulge in pampering treatments, and cable or satellite TV for entertainment. The community also provides convenient transportation services operated by staff members, ensuring residents can easily access off-site locations. For those who enjoy staying connected, there is a computer center with Wi-Fi and high-speed internet available.
Mealtimes are made special at The Lodge at Roo Lan, as residents gather in the elegant dining room to savor delicious restaurant-style meals prepared by the community's culinary team. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. A small library offers a quiet space for reading and reflection.
The community places great importance on the overall well-being of its residents. A fully equipped fitness room allows them to engage in physical activities that promote health and vitality. The beautiful garden provides an outdoor oasis where residents can relax and enjoy fresh air. Housekeeping services ensure that living spaces are always clean and tidy, while move-in coordination assists with the transition into the community.
Care services at The Lodge at Roo Lan are comprehensive and individualized. With 24-hour supervision and a call system in place, residents can feel safe knowing assistance is readily available when needed. Trained staff provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration.
Specifically tailored programs address mild cognitive impairment and specialized memory care programming promotes cognitive stimulation and emotional engagement for those with memory impairments. Residents benefit from transportation arrangements, both for non-medical purposes and for doctor's appointments if required.
In addition to the exceptional care and amenities, The Lodge at Roo Lan offers a vibrant community life. Concierge services assist with planning day trips and resident-run activities that foster social interaction and create a sense of belonging. Scheduled daily activities ensure there is always something engaging for residents to participate in.
The surrounding area provides convenience as well, with numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and entertainment options.
Overall, The Lodge at Roo Lan is an assisted living community that combines exceptional care with a wide range of amenities to provide a comfortable and enriching lifestyle for its residents.
The Lodge At Roo Lan is located at 1530 Carpenter Road Se, Lacey, WA 98503 in Thurston County, Washington
The Lodge At Roo Lan offers comprehensive features specifically designed to enhance the well-being of residents with dementia or Alzheimer's disease. With 24-hour supervision, residents receive constant support and monitoring, which is vital for ensuring safety and comfort. Assistance with activities of daily living, such as bathing, dressing, and transfers, helps maintain dignity while promoting independence in a secure environment. Meal preparation and service cater to specific dietary needs, addressing nutritional health crucial for cognitive function. Medication management ensures that residents adhere to their prescribed regimens effectively. The mental wellness program and specialized memory care programming provide tailored activities that stimulate cognitive engagement and emotional well-being, catering to various stages of cognitive decline from mild impairment to advanced dementia. Together, these features create a supportive atmosphere conducive to enhancing quality of life for those facing memory challenges.
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Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.
Engaging Memory Care Activities That Enhance Quality of Life
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