Life Care Center Of Kirkland

Pros

• Many residents at Life Care Center of Kirkland appreciated the exceptional care provided by the staff, who went out of their way to meet individual needs and add a personal touch to their care.
• The facility was noted for its cleanliness and bright atmosphere, creating a welcoming environment for residents.
• Residents enjoyed a variety of activities, entertainment, and social engagement options offered at the center, contributing to a fulfilling experience.
• The physical and occupational therapy teams received praise for their attentive and professional approach, helping patients make progress in their rehabilitation.
• Some families found that Life Care Center provided good food options, with meals being satisfactory during their relatives' stays.
• The facility's location and amenities were considered convenient and appealing by several visitors, making it an attractive choice for care.
• Staff members who were recognized for their quality care demonstrated compassion and dedication towards the residents’ well-being.

Cons

• The care was reported as awful, with staff advising a 96-year-old resident to use a diaper instead of helping her to the restroom for over an hour.
• There were instances of delayed responses to call buttons, often taking 30-45 minutes for staff to arrive.
• Residents experienced unaddressed health issues, leading to severe complications and hospitalizations after their stay.
• Personal belongings, such as charging cords and reading glasses, went missing with no accountability from the staff.
• The food served was consistently cold, inedible, and lacked variety or proper nutrition.
• Many staff members appeared untrained and unhappy, impacting the overall care quality provided to residents.
• Activities were poorly planned, leading to uncomfortable situations for residents who could not participate meaningfully.
• There was a lack of transparency and communication from the staff regarding patients’ progress and care plans.
• The facility was described as overcrowded and busy, leaving little time for personal attention to residents' needs.
• Previous complaints about care and cleanliness were dismissed by management without satisfactory resolutions being offered.

Review

The experiences shared by families regarding the Life Care facilities paint a complex and often troubling picture of patient care, ranging from commendations about specific aspects of therapy to severe criticisms regarding overall staff responsiveness, quality of medical attention, and dining options. A common theme throughout many reviews is the inconsistency in patient care; while some residents receive attentive and individualized support, others suffer from neglect that can lead to dire health consequences.

One startling account involved a 96-year-old woman whose care was deplorable. After a fall, she was placed in weakening circumstances where staff reportedly dismissed her needs rudely, suggesting she use a diaper instead of attending to her personal hygiene. This neglect manifested physically with severe skin irritation due to prolonged contact with stool, an alarming indication of inadequate monitoring and attention. Complaints such as these were echoed by several reviewers who described their loved ones enduring long wait times—sometimes up to 45 minutes—after pressing call buttons for assistance. Such delays not only erode dignity but also compromise safety for aging individuals who may already be frail.

For some residents and their families, instances of theft added to their dissatisfaction with Life Care’s management. Stories emerged detailing stolen personal items—charging cords, reading glasses, and protective gear—which were claimed not to have been present at admission despite family members personally witnessing these belongings in their loved ones' rooms. The lack of accountability from staff further compounded feelings of frustration among families who felt they lacked a direct line of communication regarding patient status and care plans.

The quality of food served at these facilities also received heavy scrutiny across multiple reviews. Patients reported that meals often arrived cold and unappetizing—with limited variety or flavor—which could undoubtedly worsen the nutritional intake vital for recovery and health maintenance in vulnerable populations. Though some reviewers did indicate satisfaction with the activities offered at certain locations (including entertainment and organized classes), the overall sentiment on dietary options remained negative.

In stark contrast to critiques surrounding basic needs like food and hygiene were comments praising specific physical therapy programs within Life Care Centers. Families noted that therapists were attentive during rehabilitation sessions where patients showed promising progress if they engaged diligently. While therapy teams generally garnered positive feedback for their expertise and approachability, it was implied that they operated within a flawed system marked by systemic neglect elsewhere in the facility.

Some reviewers acknowledged improvements compared to past experiences while expressing reservations about current operational standards within Life Care Centers. A relative’s overwhelming testimony highlighted significant strides made toward cleanliness and atmosphere; however, this seemed inconsistent with other reports that characterized environments as stressful or unfriendly due to overcrowding or insufficient staffing levels capable of addressing resident needs promptly.

Ultimately, these accounts underscore an urgent call for increased oversight within nursing home facilities like Life Care Centers. They reveal not only individual disparities in patient care but also systemic issues requiring immediate attention such as adequate staffing ratios, improved training protocols for all employees on-site, better administrative communication strategies with family members regarding ongoing treatment plans—and fundamentally better assurance that each resident's dignity will be upheld consistently during their stay.

Cafes

• Urban Coffee Lounge (0.2 miles)
• Starbucks (1.1 miles)
• Don’t Yell At Me 不要對我尖叫 (1.3 miles)
• Starbucks (2.3 miles)
• Google (2.6 miles)
• Sidekick Coffee (3.8 miles)
• Mercurys Coffee (5.2 miles)

Pharmacies

• Walgreens (0.3 miles)
• QFC Pharmacy (0.8 miles)
• Safeway Pharmacy (1.1 miles)
• Rite Aid (1.4 miles)
• Walgreens (2.4 miles)
• Rite Aid (4.1 miles)
• Rite Aid (4.1 miles)

Parks

• Juanita Beach Park (0.4 miles)
• Highlands Park (1.3 miles)
• Bridle Trails State Park (1.7 miles)
• Big Finn Hill Park (1.8 miles)
• Marina Park Dock (2.2 miles)
• O.O. Denny Park (2.2 miles)
• Magnuson Park Off-Leash Dog Park (2.7 miles)

Restaurants

• McDonald's (1.1 miles)
• Chick-Fil-A (1.3 miles)
• Taco Bell (1.4 miles)
• Deru Market (1.8 miles)
• McDonald's (2.3 miles)
• McDonald's (2.3 miles)
• Fire Creek Grill & Bar (2.8 miles)

Physicians

• Lakeshore Clinic (1.2 miles)
• EvergreenHealth (1.4 miles)
• Allegro Pediatrics - Totem Lake (1.5 miles)
• Lakeshore Clinic (3.8 miles)
• Bellevue Vision Clinic (3.9 miles)
• Group Health Cooperative: Redmond Primary Care (4.3 miles)
• Larson Nancy Allegro Pediatrics (4.6 miles)

Theaters

• Cinemark Totem Lake And Xd (1.3 miles)

Hospitals

• Seattle Children's Hospital (4.7 miles)
• Overlake Hospital Medical Center (6.1 miles)
• Northwest Hospital (6.1 miles)
• Dengda Tang MD | Kaiser Permanente (6.2 miles)
• Uw Medical Center Cafeteria (6.2 miles)

Transportation

• Roosevelt Station Seattle (5.5 miles)
• Northgate Transit Center (5.6 miles)
• Northgate Station Seattle (5.7 miles)
• U District Station (6 miles)
• University of Washington LINK Station (6 miles)