Riverside Nursing & Rehab Center
Save1305 Alexander Street, Centralia, WA 98531
For more information about senior living options: (844) 490-3973
Nurses and CNAs genuinely care about each resident, creating a happy, home-like atmosphere. The facility is clean and well-kept, and residents appear happy. Staff are described as amazing and like family, consistently informing families about residents' status. The environment is warm and friendly, with well-trained staff who keep family members well informed. The staff are friendly and professional. The reviewer would consider the facility for a loved one due to the quality of care and supportive staff.
The reviewer claimed her father did not receive the care he needed and that staff did not return her calls. The reviewer described the staff as rude and as failing to answer phones or doorbells, wasting delivery drivers' time. Mold and fungus were found in shower rooms, with non-working exhaust fans and heaters in patient rooms, contributing to an overall poor condition. The facility was described as severely understaffed for its number of residents and owned by a corporation that prioritizes profits over care. A granddaughter described neglect, finding her grandmother waiting for help and left in feces, requiring family to clean her up, and moving to a different facility the next day. Riverside was described as run down and staffed with untrained nurses and CNAs.Riverside is a place that, from one end of the spectrum to the other, inspires strong feelings. On one hand, there are moments and memories of warmth and genuine care. A Christmas delivery visit highlighted the best side of the home: "Each and every nurse/CNA there actually cared a lot about each resident they were assigned. They made the atmosphere very happy and truly home like for the residents. Everything was clean and nice and all of the residents seemed happy." That description paints a facility where the staff's dedication translates into a comfortable, cheerful living environment, with cleanliness and a sense that residents are well cared for and content.
But the other side of Riverside's story is starkly different. A family member expresses deep concern about their loved one's care: "My dad is in this facility and not getting the care he needs. I have tried calling the place and leaving messages for them to call me back and not one person would return my phone calls." That frustration with communication is paired with a troubling aside about dietary restrictions: "If you can't eat certain foods due to dietary restrictions you have to say you are allergic to that food." The implication is that even seemingly straightforward needs can become muddled when the facility communication fails, complicating everyday care for residents with special dietary requirements.
Amid the questions and concerns, other voices tell a warmer tale. One reviewer speaks of a family member - "my beautiful mommy" - who is thriving in Riverside's environment. They credit the staff as part of her extended family, noting that the team "calls to inform me of anything that is going on" and expressing heartfelt gratitude for the care she receives. In this view, Riverside is not just a place to live; it's a community where residents are cherished and their families reassured by proactive communication and attentive, affectionate caregiving.
But the facility's challenges aren't limited to how family members are kept in the loop. There are sharper complaints about operational realities that affect daily life. A reviewer describes a lockdown-related frustration: if residents are under lockdown or if deliveries are arranged, staff appear unresponsive at the door and on the phone - "don't waste someone's time then have attitude about it." The criticism points to a disconnect between policy or circumstance and the practical experience of residents and families who are trying to access services or bring in supplies.
Maintenance and safety concerns emerge in another vein. Mold and fungus in shower rooms, non-working exhaust fans in showers and some patient rooms, and non-working heaters in patient rooms paint a picture of a facility struggling with basic upkeep. One reviewer even sums it up as a "dymp," a rough shorthand for dump, signaling a belief that physical conditions don't always match the hoped-for standard of a senior living setting. The financial side of care also comes under scrutiny here, with a sense that residents are steered toward skilled nursing services and billing decisions that emphasize costs after rehab is complete, rather than ongoing, high-quality care.
Understaffing is a recurring thread in several reviews. It's described as a common occurrence: too few nurses and CNAs for the number of residents. While the RN and CNA teams are said to do the best they can, the facility is depicted as operating under a corporate model that prioritizes profit - "More residents + less employees + low to nonexistent maintenance = profit." The critique broadens into a call for better consumer choices, suggesting that higher resident loads with insufficient staffing inevitably impact service quality and maintenance.
To illustrate the human impact of these conditions, a particularly troubling anecdote details a grandmother waiting in distress. The resident's call light remained on, crying and asking for help long before anyone responded. The writer found the patient in a soiled situation - after enduring a fecal episode, cleanup required the author to intervene personally. The scene - waiting for assistance, finding feces on the side of the waste can, and eventually having to step in to clean the resident - left a lasting impression and led to moving the grandmother to a different facility the very next morning.
In the end, Riverside elicits a mix of responses that reflect both bright, compassionate care and serious, systemic concerns. There are mentions of a 2018 quality state survey, alongside praise for friendliness and professionalism. Some reviews describe Riverside as warm, well-trained, and well-informed for families, with a clean, organized environment and a place someone might even consider for a loved one. Yet others insist the building is run-down, staffed with undertrained personnel, and hampered by communication gaps and maintenance failures that undermine the overall experience. The common thread is a facility whose character - and its reputation - depends heavily on day-to-day realities: the availability of attentive staff when called, the financial and administrative priorities shaping care, and the ongoing upkeep of a safe, welcoming living space.
91 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Nursing & Rehab Center in Centralia, WA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center boasts a beauty salon where residents can enjoy pampering and grooming services. Cable or satellite TV is available in each room for entertainment purposes, and community-operated transportation is provided for convenience.
For those who need access to computers, there is a dedicated computer center on-site. A spacious dining room serves delicious meals in a restaurant-style setting. The fitness room allows residents to stay active and maintain their physical health. All rooms come fully furnished for ease of move-in.
Recreational activities are abundant at Riverside Nursing & Rehab Center. Residents can indulge in gaming activities or relax in the garden area. A small library provides opportunities for reading and intellectual stimulation. Telephone service is available for staying connected with loved ones, and Wi-Fi/high-speed internet ensures connectivity with the outside world.
The care services at this community are exceptional as well. With a 24-hour call system and round-the-clock supervision, residents can feel secure knowing help is always just a call away. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Special dietary needs are catered to through diabetes diets and special dietary restrictions are accommodated.
Medication management ensures that residents receive their prescribed medications correctly and timely. Mental wellness programs aim to support emotional well-being by promoting social interaction and engagement in meaningful activities.
Transportation arrangements are made both for non-medical purposes as well as convenient transportation to doctors' appointments. Move-in coordination helps new residents settle into their new home seamlessly.
Surrounding the community are numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - ensuring that residents have easy access to essential services without having to travel far.
Overall, Riverside Nursing & Rehab Center offers a comfortable and supportive assisted living community where residents can enjoy a variety of amenities, participate in engaging activities, and receive exceptional care services.
Riverside Nursing & Rehab Center is located at 1305 Alexander Street, Centralia, WA 98531 in Thurston County, Washington
Riverside Nursing & Rehab Center on seniors.fyi includes 5 photos including images showing exercise equipment, dining, interior, exterior, outdoor, patio, garden, place settings, and more.
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