Riverside Nursing & Rehab Center in Centralia, WA
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1305 Alexander Street, Centralia, WA 98531
For more information about senior living options: (844) 490-3973
The nurses and CNAs genuinely care for each resident. The atmosphere is very happy and truly home-like. Everything is clean and nice, and the residents seem happy. She loves being there and is surrounded by amazing staff who treat her like family. The staff keep family members well informed about the residents’ status. The staff provide great care and show warmth and professionalism.
They say the facility is severely understaffed for the number of residents and run by a corporation that cares more about profit than residents’ well-being. They state that staff do not return phone calls or messages, and dietary restrictions aren’t properly addressed. They report mold and fungus in shower rooms, non-working exhaust fans, and non-working heaters, indicating poor maintenance. They describe rude workers and delays, with deliveries treated as a waste of time and phones/doorbells left unanswered. They recount an incident where a grandmother waited for help for a long time, was left in feces, and required a family member to intervene. They claim the facility is run down with untrained nurses and CNAs, implying substandard care. They note they left the facility against medical advice due to the poor conditions.Riverside Nursing & Rehab Center in Centralia is best suited for families seeking a warm, home‑like environment where caregivers show genuine care for residents and where interpersonal warmth can compensate for occasional operational gaps. This community often delivers a sense of belonging, with residents described as cared for by staff who treat them with affection and respect. The atmosphere can feel intimate and cheerful, and when operations run smoothly, family members feel confident that their loved one is in a supportive, person‑centered setting. Those who place a premium on daily emotional connection, consistent personal attention, and a facility that feels like a regional extension of home will find value here.
Conversely, families should consider alternatives if reliability and predictability are non‑negotiable. For residents who require rapid response to call bells, urgent assistance at all hours, or highly regimented clinical oversight, Riverside’s inconsistencies in staffing and responsiveness may prove stressful. If a resident has complex medical needs, frequent falls, or needs meticulous maintenance and infection control practices, the gaps some families report, whether due to understaffing, maintenance lags, or communication lapses, can overshadow the positives of a friendly and welcoming environment. In short, places with a more consistent staffing model and stronger maintenance record may be preferable for high‑needs care.
The strongest positives are repeatedly described in terms of the people: caregivers who show care, kindness, and a willingness to treat residents like family, paired with a generally clean and organized setting that feels lived‑in rather than institutional. When staff are attentive, families notice and appreciate the sense of openness and ongoing communication about a resident’s status. The homey, uplifting moments, small celebrations, familiar faces, and a staff that engages residents socially, create a counterweight to the harsher notes in the record and can make Riverside feel like the right choice for those prioritizing emotional well‑being and personal connection.
However, substantial cons temper that warmth. A pattern of understaffing can translate into delayed assistance, with several accounts describing nurses and CNAs overwhelmed by the workload and unable to answer call lights promptly. Maintenance and infrastructure issues, non‑working exhaust fans, heaters, and even mold in some shower areas, undercut the perceived quality of care and safety. There are troubling anecdotes about residents left in distress or soiled conditions, requiring family intervention, which raises serious questions about consistency and accountability. A sense that corporate ownership prioritizes occupancy over hands‑on care further complicates trust, especially when complaints surface about responsiveness and ongoing maintenance.
Regulatory and quality signals compound the caution. A mention of a 2018 state quality survey hints at historic oversight concerns, and while not definitive of current operations, it signals the need for closer scrutiny. The mix of supportive, well‑trained staff in some shifts and strained, overstretched teams in others creates a patchwork experience: some days feel well run and communicative, others feel improvised and reactive. Families should weigh these inconsistencies against the genuine moments of compassion and the clear willingness of many staff to engage with residents and families when able.
For families weighing Riverside, a disciplined decision framework is essential. Visit with a concrete checklist: observe response times during shifts, confirm current CNA/RN staffing levels, inspect the condition of bathrooms and living areas for maintenance issues, and request examples of recent care plans and family communications. Ask direct questions about who handles call‑light monitoring, how quickly staff can respond at night, and what steps are taken to address mold, maintenance failures, or equipment problems. Compare Riverside against nearby facilities with transparent staffing metrics, documented maintenance plans, and demonstrable regulatory compliance. If choosing Riverside, pair the decision with proactive oversight: designate a family liaison, insist on regular nursing conferences, and monitor for improvements in both responsiveness and facility upkeep.
Bottom line: Riverside offers genuine warmth and a resident‑centered atmosphere that can make aging in place feel safe and meaningful, but the variability in staffing and maintenance presents real risk to reliability and safety. For families prioritizing emotional connection and daily quality‑of‑life moments, Riverside can be a good fit, provided clear expectations are established and ongoing oversight is maintained. For those who require unwavering promptness, rigorous clinical oversight, and a consistently pristine infrastructure, explore stronger alternatives. A thorough on‑the‑ground evaluation paired with candid conversations with leadership will determine whether Riverside balances heart with the level of operational dependability that a loved one deserves.
91 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Nursing & Rehab Center in Centralia, WA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center boasts a beauty salon where residents can enjoy pampering and grooming services. Cable or satellite TV is available in each room for entertainment purposes, and community-operated transportation is provided for convenience.
For those who need access to computers, there is a dedicated computer center on-site. A spacious dining room serves delicious meals in a restaurant-style setting. The fitness room allows residents to stay active and maintain their physical health. All rooms come fully furnished for ease of move-in.
Recreational activities are abundant at Riverside Nursing & Rehab Center. Residents can indulge in gaming activities or relax in the garden area. A small library provides opportunities for reading and intellectual stimulation. Telephone service is available for staying connected with loved ones, and Wi-Fi/high-speed internet ensures connectivity with the outside world.
The care services at this community are exceptional as well. With a 24-hour call system and round-the-clock supervision, residents can feel secure knowing help is always just a call away. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Special dietary needs are catered to through diabetes diets and special dietary restrictions are accommodated.
Medication management ensures that residents receive their prescribed medications correctly and timely. Mental wellness programs aim to support emotional well-being by promoting social interaction and engagement in meaningful activities.
Transportation arrangements are made both for non-medical purposes as well as convenient transportation to doctors' appointments. Move-in coordination helps new residents settle into their new home seamlessly.
Surrounding the community are numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - ensuring that residents have easy access to essential services without having to travel far.
Overall, Riverside Nursing & Rehab Center offers a comfortable and supportive assisted living community where residents can enjoy a variety of amenities, participate in engaging activities, and receive exceptional care services.
Riverside Nursing & Rehab Center is located at 1305 Alexander Street, Centralia, WA 98531 in Thurston County, Washington
Riverside Nursing & Rehab Center on seniors.fyi includes 5 photos including images showing exercise equipment, dining, interior, building, fitness, entrance, workout room, architecture, and more.
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