Consulate Healthcare Of Williamsburg
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1811 Jamestown Road, Williamsburg, VA 23185
For more information about senior living options: (844) 490-3973
At Consulate Healthcare of Williamsburg, the monthly costs reflect competitive pricing in both the local and state healthcare landscape. For a semi-private room, residents can expect to pay $4,000 per month, which is slightly lower than the average for Williamsburg city at $4,004 but aligns closely with Virginia's state average of $3,991. In contrast, those seeking a private room will find costs at $5,500 per month - this figure is above both the city average of $5,000 and the state average of $4,684. Overall, while Consulate Healthcare of Williamsburg offers appealing rates for semi-private accommodations, its private room pricing positions it on the higher end when compared to regional norms.
| Floor plans | Consulate Healthcare Of Williamsburg | Williamsburg city | Virginia |
|---|---|---|---|
| Semi-Private | $4,000 | $4,004 | $3,991 |
| Private | $5,500 | $5,000 | $4,684 |
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They received excellent care from the nurses, aides and physical and occupational therapists. The food was good and served attractively. It is an older facility, but very clean. They would not hesitate to recommend it. A nurse stood out with kindness and compassion. The social worker was fantastically helpful. Therapy staff were top quality.
The facility is horrible and neglects its patients. The meals are inedible and family members must provide meals for residents. Staff dismiss residents' concerns and fail to address them. There are long delays in care, with poor pain control and unsafe equipment (e.g., beds that seem about to fall apart). Nighttime care is unresponsive, and families are pressured by administration regarding costs. Staff are dismissive or rude, and some are alleged to lie or show favoritism toward colleagues. The facility appears tired and worn; rooms are shabby; there are no menu choices and the kitchen closes early. Food quality is often bad or unpalatable; there is little to no access to fresh fruit or vegetables, and much of the food is canned. Discharge processes are chaotic with poor communication, sometimes leading to emergency department visits. On-call medical providers are described as largely ineffective or annoying. The building and resources are undersupplied and poorly maintained, including dirty glassware/silverware and limited dining options. The call button system is unreliable, resulting in long wait times for assistance. Families report persistent communication problems, including unresponsive phone lines and staff who do not respond to calls.The collection of statements about Consulate Health Care facilities presents a broad spectrum of experiences, ranging from glowing praise to stark accusations of neglect and mismanagement. On the one hand, several reviewers highlight attentive, professional care from nurses, therapists, and support staff, along with clean facilities and appealing meals. Phrases like "excellent care from the nurses, aides and physical and occupational therapists," and notes that staff in various departments were "respectful, professional and compassionate," pepper the positive accounts. Some families specifically commend rehab teams, social workers, and certain individuals by name, underscoring meaningful, person-centered interactions that made a difficult stay more bearable. In a few cases, reviewers even described the overall experience as "excellent" for short-term rehab and noted that staff went "above and beyond" in engaging patients in activities and maintaining a constructive atmosphere.
Yet these positive experiences sit alongside a large cadre of negative, distressing reports that point to serious quality and safety concerns. A recurring theme is significant delays and neglect: patients and families describe situations where requests for pain relief, assistance to the bathroom, or timely responses were not met promptly, with some accounts claiming patients waited hours for help or for medication. One reviewer recounted a late-night bleed with slow responses, and another described missing or delayed care that required family members to intervene to obtain basic needs like pain patches. In several instances, critics allege a broader culture problem within the facility, where the administration appeared more focused on financial considerations than patient safety or well-being.
Food and nutrition emerge as another major point of contention. Multiple reviewers report meals described as inedible or cold, with inconsistent food availability and limited or no menu choices. One family had to supply meals for their loved one due to the facility's inability to provide satisfactory nourishment, while others noted the kitchen was tied to an outside contractor and that options were constrained - no fresh fruit or vegetables and a predominance of canned items. In some notes, the kitchen's operating hours were criticized as being too restrictive, with the kitchen closing early and no evening options for a snack or tea. These factors contribute to a sense that basic daily comfort and nourishment were not reliably prioritized.
The physical environment and safety considerations are also flagged in several reviews. Complaints include worn or shabby rooms, bed frames that felt unstable, and rooms or hallways that did not meet expectations for a clean, well-maintained setting. There are vivid descriptions of equipment and infrastructure issues, such as a bed "about to fall apart," tape on walls, ants in the room, and an overall impression of wear and tear that contrasted sharply with expectations for a modern rehabilitation facility. In addition, some reviewers point to staffing shortages and insufficient supplies - washcloths, towels, and other essentials were described as in short supply, further undermining patient comfort and care.
Communication and administrative processes are another major area of concern. Several reviews describe poorly coordinated discharges, miscommunications about when a patient would be discharged, and even instances where staff did not appear to know a patient's care plan. One reviewer criticized the administration for prioritizing money over safety, while others highlighted the absence of supervisory support and the presence of a single, dismissive lead nurse. There are frustrating anecdotes about phone calls going unanswered, hold times that stretched or conversations happening without the patient's family present, and a general sense that better channels of communication were needed to keep families informed and reassured.
Despite the negative echoes, there are mentions of positive, standout staff and moments of commendable care. A number of reviewers singled out particular individuals for praise - April Larkins received a notable shout-out for being "outstanding, caring and available," and other staff members were described as top-quality, attentive, and compassionate. Some reviewers credit the therapy teams and social workers with delivering high-quality care and meaningful engagement, and a few families felt their loved ones benefited from dedicated and capable professionals who helped them navigate the rehab process. These echoes of excellence provide a counterpoint to the broader criticisms and illustrate the variability in experiences from one room to the next or from one shift to another.
Taken together, the reviews paint a nuanced picture of Consulate Health Care facilities. For some residents and families, the experience is marked by professionalism, effective rehabilitation services, clean surroundings, and responsive caregivers who make a real difference in recovery and daily comfort. For others, the experience is marred by understaffing, slow responses, concerns about safety, inadequate nutrition, poor communication, and a pervasive sense that financial pressures overshadow patient well-being. The range of experiences underscores the importance of ongoing oversight, transparent communication, adequate staffing, and continuous quality improvement to align patient care with the high standards that families expect and deserve. Potential visitors and families might take away that while there are caring individuals and positive moments within these facilities, there is substantial variation - and in some cases, urgent, systemic issues - that warrant careful, proactive engagement with facility leadership and robust advocacy to safeguard patient health and dignity.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newport News Williamsburg International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Consulate Healthcare of Williamsburg in Williamsburg, VA is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to ensure the well-being and enjoyment of its residents.
The community boasts a beauty salon where residents can pamper themselves and maintain their personal appearance. Cable or satellite TV is available in each resident's private room for entertainment purposes. Community-operated transportation is provided for outings and appointments, ensuring residents stay connected with the local community. A computer center allows residents to stay connected with loved ones through email and social media.
Residents can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions catered to. The fully furnished accommodations feature private bathrooms and kitchenettes, providing residents with comfort and convenience.
For recreational activities, there is a fitness room where residents can engage in physical exercise to maintain their health. A gaming room provides opportunities for friendly competitions among residents. Outdoor space is available for relaxation and enjoying nature. A small library offers a quiet place for reading and intellectual pursuits.
The community understands the importance of mental well-being, offering a mental wellness program alongside assistance with daily activities such as bathing, dressing, transfers, and medication management. Transportation arrangements are made for non-medical purposes as well as to doctors' appointments.
Residents have access to a wellness center where they can focus on their overall health. Wi-Fi/high-speed internet ensures connectivity for both entertainment and communication needs.
In addition to these amenities, Consulate Healthcare of Williamsburg is located conveniently near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, hospitals, providing easy access to various services and recreational options.
With 24-hour call system supervision and assistance from staff members throughout the day, residents can feel safe knowing that help is always available whenever needed. Planned daily activities are scheduled to keep residents engaged and stimulated. The community also offers concierge services for additional convenience.
Overall, Consulate Healthcare of Williamsburg provides a comfortable and engaging environment for seniors, promoting their physical, mental, and social well-being.
At Consulate Healthcare of Williamsburg, the monthly costs reflect competitive pricing in both the local and state healthcare landscape. For a semi-private room, residents can expect to pay $4,000 per month, which is slightly lower than the average for Williamsburg city at $4,004 but aligns closely with Virginia's state average of $3,991. In contrast, those seeking a private room will find costs at $5,500 per month - this figure is above both the city average of $5,000 and the state average of $4,684. Overall, while Consulate Healthcare of Williamsburg offers appealing rates for semi-private accommodations, its private room pricing positions it on the higher end when compared to regional norms.
Consulate Healthcare Of Williamsburg is located at 1811 Jamestown Road, Williamsburg, VA 23185 in Williamsburg city, Virginia
Consulate Healthcare Of Williamsburg on seniors.fyi includes 3 photos including images showing nurse, healthcare, and more.
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