Waverly Health And Rehabilitation Center

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Waverly Health And Rehabilitation Center

456 East Main Street, Waverly, VA 23890

For more information about senior living options: (844) 490-3973

4.3 from 60 reviews
5 stars
46
4 stars
4
3 stars
0
2 stars
1
1 stars
9

Skilled Nursing Facility

Overall Review of Waverly Health And Rehabilitation Center

Pros

  • pro Monica Jones provided exceptional care with warmth and efficiency; she is truly an asset to the facility.
  • pro Monica Randall, the new administrator, has improved the upkeep of the building tremendously.
  • pro Delphine Mason's activity team goes above and beyond to create a supportive and welcoming environment for residents.
  • pro The nurses are awesome and deliver excellent care.
  • pro Stacy Claiborne is an exceptional nurse who consistently goes above and beyond for her patients.
  • pro Claudia is the most attentive nurse, with great attention to detail and a personal touch.
  • pro Kim and Claudia are among the nicest and most helpful nurses at Waverly Rehabilitation and Healthcare Center.
  • pro The facility is clean and well kept, and the administrator is warm and inviting.

Cons

  • pro There were bugs that looked like roaches in the facility.
  • pro The TV did not work and the bed did not work properly.
  • pro A skilled nurse messed up the PICC line, necessitating another one.
  • pro There was no emergency help available on weekends; staff told her to let the unit handle it and hung up.
  • pro The nurse call bell remained unanswered for over an hour.
  • pro Some nurses were rude and disrespectful toward the resident.
  • pro Important IV antibiotics were delayed because meds couldn't be ordered until the patient was in the facility.
  • pro Access to the building required waiting to be buzzed in/out, with long delays at night.

Review

Waverly Rehabilitation and Healthcare Center has produced a wide range of experiences for families and visitors, from glowing praise to serious concerns. Across the many impressions shared, the facility appears to be home to dedicated staff and robust programs, while also facing recurring questions about safety, responsiveness, and weekend operations. In one set of reflections, families celebrate the care, kindness, and professional demeanor of individual nurses, aides, and activity staff. In another, there are urgent warnings about gaps in emergency access, delays in medications, and equipment/lockdown issues that left loved ones anxious and unsure where to turn after hours.

Several reviews center on positive personal connections and the quality of day-to-day care. Families repeatedly commend nurses for being sweet, polite, attentive, and professional. Names frequently cited in a favorable light include Claudia and Kim, described as among the nicest and most helpful nurses, with Claudia singled out for her attentiveness and personalized care. Another nurse, Stacy Claiborne, is repeatedly praised for going above and beyond, delivering compassionate, knowledgeable, and patient-centered care. The sentiment extends to Felicia Davis, who is called amazing and a genuine asset, and to Stacy Williams, whose care is described as caring and professional. Across these accounts, residents are said to receive meaningful attention, with many reviewers noting strong bedside manner and a sense that staff truly cares about their well-being.

The facility's leadership and ancillary teams also receive high marks in several testimonials. Administrators are highlighted for making improvements and for their welcoming, warm approach. Monica Randall is described as a warm, inviting administrator whose leadership has notably enhanced the upkeep and overall environment of the building. A number of visitors praise Angela Turner, the social worker, for being helpful, responsive, and a key point of contact for addressing issues. The activity department, led by Delphine Mason, is repeatedly commended for its energy, organization, and the way it engages residents in meaningful activities; visitors describe Mason as passionate, compassionate, and a model of excellence for the team. The activities team receives frequent accolades for creating a supportive and welcoming atmosphere that resonates with residents and their families.

Nevertheless, not all feedback is uniformly positive, and several reviews raise serious concerns about safety, responsiveness, and weekend coverage. One major set of comments centers on operational lapses that affected patient care and family confidence: delays in obtaining medications because the patient isn't yet in the facility, roach-like pests observed by family members, malfunctioning TV and bed equipment, and a PICC line complication that required replacement. A family member personally reported attempting to assist with a PICC issue at night and finding little to no on-site emergency support, with references to a weekend policy gap and a receptionist who suggested delegating to "the unit" rather than providing direct help or clear emergency contact information after hours. There are also reports of prolonged nurse call bell responses, with at least one account stating the bell had been ringing for over an hour without response, and another noting a claim that the bell system had become disconnected from the nurses' station. Some reviewers describe interactions with staff as rude or dismissive, and one account describes the need to "buzz in" and wait a long time just to be let inside the facility at night, alongside concerns about security and visibility of who is available to assist.

Among these mixed experiences, several reviewers insist that Waverly remains a strong option, particularly when evaluating staff dedication and program quality. One reviewer called it "by far one of the best nursing facilities in the state of VA," highlighting the nurses, social workers, and therapy team as highlights of the care experience. The PT team, specifically Hannah and Gray, is credited for doing a great job helping a resident stay active and focused on rehabilitation. Vendors and visitors who interact with staff during tours or visits also speak highly of leadership and the overall environment, noting that the facility is clean and well-kept, with staff who appear genuinely invested in residents' welfare. In some accounts, the administrator's leadership and the improvements in upkeep are linked to a broader sense of confidence in the facility's trajectory.

In sum, Waverly Rehabilitation and Healthcare Center emerges as a place with a broad spectrum of experiences that reflect both heartfelt, person-centered care and concrete concerns about safety, responsiveness, and weekend coverage. The consistently strong praise for individual caregivers, activity programming, and leadership suggests that many residents and families feel supported and valued when care is delivered with warmth and attentiveness. At the same time, the repeated reports of medication delays, equipment failures, call-bell unreliability, and weekend access gaps underscore the need for ongoing attention to process, safety protocols, and staffing support after hours. For families considering or navigating this facility, the stories offer a nuanced view: the heart of care may be found in the people who greet you and the programs that engage residents daily, but ensuring reliable emergency response, robust weekend coverage, and consistent safety practices remains a critical conversation to have with administration and care teams.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Waverly Health And Rehabilitation Center in Waverly, VA is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. The community is designed to provide a comfortable and engaging living environment for seniors.

Amenities at the Waverly Health And Rehabilitation Center include a beauty salon, where residents can pamper themselves and maintain their personal grooming needs. There is also cable or satellite TV available in each resident's room for their entertainment. Community operated transportation is provided for residents who need assistance getting around or attending appointments.

For those who enjoy technology, there is a computer center with high-speed internet access available. Residents can stay connected with loved ones and explore the vast resources the internet has to offer. Meals are served in a spacious dining room, offering restaurant-style dining experiences with nutritious and delicious options.

The community has various recreational spaces, including a fitness room for residents who wish to keep active and maintain their physical well-being. A gaming room provides opportunities for socialization and friendly competition among residents. A small library offers a quiet space for reading and relaxation.

Residents can enjoy the beautiful outdoor space, which includes gardens where they can take leisurely strolls or simply enjoy the fresh air. Housekeeping services are provided to ensure that common areas and resident rooms are always clean and tidy. Additionally, move-in coordination is available to assist new residents during their transition into the community.

Care services offered at the Waverly Health And Rehabilitation Center include 24-hour call system for any emergencies or assistance needed by residents at any time of day. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

For residents with specific dietary needs, special dietary restrictions can be accommodated by providing meals that adhere to diabetes diets or other dietary restrictions. Medication management is also provided to ensure that residents receive their medications safely and on time.

The community offers a mental wellness program to promote emotional well-being and provide support and assistance for residents' overall mental health. Transportation arrangements can be made for non-medical needs or doctor's appointments.

Residents at the Waverly Health And Rehabilitation Center can enjoy a variety of activities designed to engage and entertain. Fitness programs are available to help residents stay active, while planned day trips and resident-run activities offer opportunities for socialization and exploration. Scheduled daily activities ensure that there is always something interesting happening within the community.

Located in close proximity to pharmacies, physicians, restaurants, and places of worship, the Waverly Health And Rehabilitation Center offers convenience and accessibility for residents. Whether it is seeking medical care, enjoying a meal out with family or friends, or participating in religious services, residents have easy access to these essential services.

In summary, the Waverly Health And Rehabilitation Center provides a comfortable and engaging living environment for seniors with its wide range of amenities and care services. The community focuses on promoting overall well-being and independence while providing necessary support when needed.

Nearby Places of Interest

Places of Worship

  • Southern Baptist Convention (0.5 miles)
  • Waverly Congregational Church (0.6 miles)
  • Liberty Baptist Church (0.7 miles)
  • Bethesda Apostolic Church (0.9 miles)
  • Waverly United Methodist Church (1.1 miles)
  • Piney Grove Ame Zion Church (4.2 miles)
  • Southern Baptist Convention (5.6 miles)

Restaurants

  • Hardee's (0.7 miles)
  • Pino's Pizza (6.8 miles)
  • Virginia Diner (6.9 miles)
  • Subway (7.2 miles)
  • Wendy's (16.6 miles)
  • Luca Italian Restaurant (17 miles)
  • El Arriero Mexican Restaurant (17 miles)

Pharmacies

  • Waverly Drugs (1 miles)
  • Walgreens (18.9 miles)
  • Stony Creek Pharmacy (18.9 miles)
  • Senior Services of Southeastern VA Nutrition Center (19.5 miles)
  • CVS Pharmacy (20 miles)
  • Octapharma Plasma (20.2 miles)
  • Walgreens (20.7 miles)

Physicians

  • Waverly Medical Center (1 miles)
  • Ivor Medical Center (13.6 miles)
  • Boodram Dr (18.1 miles)
  • Southside Oral And Facial Surgery (18.2 miles)
  • Virginia Cancer Institute (18.5 miles)
  • Southside Pediatric Center (18.5 miles)
  • Southside Regional Ear, Nose & Throat Specialists (18.5 miles)

Transportation

  • U-Haul (13.8 miles)
  • CSX Transportation (18.1 miles)
  • On The Rail (19.3 miles)
  • Signal (19.6 miles)

Cafes

  • 460 Cafe (15.1 miles)
  • Yankee Coffee Shoppe (19.7 miles)
  • Starbucks (20.4 miles)

Hospitals

  • Southside Regional Medical Center (18.3 miles)
  • Childrens Hospital Petersburg Therapy Center (18.8 miles)
  • Kenner Army Health Clinic (20.2 miles)
  • Hopewell Healthcare Center (20.6 miles)

Parks

  • Chickahominy Riverfront Park (19.3 miles)
  • Shands Park (20.3 miles)
  • City Park (21.7 miles)
  • Central Park (21.8 miles)
  • Roslyn Landing (21.9 miles)

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