Potomac Falls Health & Rehab Center
Save46531 Harry Byrd Highway, Sterling, VA 20164
For more information about senior living options: (844) 490-3973
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The facility is top notch. The nursing staff is outstanding. The CNAs are hardworking and kind to residents. The staff work hard and care deeply for residents. The staff are supportive, helpful, and patient. Activities and outings have been a source of enjoyment for residents and their new friends. The front desk staff are bright, cheery, and helpful. The PT and OT are skilled and motivate residents to exercise. There is a lovely garden for residents to enjoy sunshine and fresh air. The dietary team provides meals that residents truly enjoy. Housekeeping and laundry staff work tirelessly to keep the environment neat and clean. The nursing staff are always on hand to catch any health changes, and residents are in good hands. The facility is inviting.
One reviewer stated that the room was dark and smelly. One reviewer described staff letting a patient lay in bed for more than 48 hours and only getting him up after a complaint, by which time he left worse than he arrived. One reviewer said blood sugar levels stayed in the upper 300s for five days and insulin adjustments were delayed until questioned. One reviewer criticized staff for lack of knowledge and professionalism, noting a nurse who said, "I don't know, I just got here," and incorrect MRSA coverage. One reviewer warned against sending anyone to the facility, saying the administration should be ashamed and that the facility dropped the ball too many times. One reviewer alleged neglect, describing a patient found cold and unclean, refusing medicine and food, with claims that morphine was being given to hasten death.Potomac Falls Health and Rehab sits as a large, multi-therapy campus that families visit for rehab, skilled nursing, and ongoing care. Across the board, visitors describe a facility that can feel warm and welcoming, with caring staff, engaging activities, and attentive therapy teams. Several reviewers emphasize that the nursing and CNA staff are hardworking, patient, and genuinely kind, and that the building itself often projects a sense of activity and warmth. In particular, many praise the dedication of individual CNAs and the supportive tone of the nursing team, noting that the staff often goes the extra mile to address daily needs, monitor health changes, and keep families informed.
At the same time, the experiences are not uniform. Some first-time visitors arrive with a positive impression of the people they meet, yet encounter practical shortcomings. One reviewer described a pleasant first impression - friendly staff and content residents - only to be let down by a room that was dark and carried an unpleasant odor. This kind of contrast appears repeatedly: the people and the intent may be clearly good, but the environment or routine logistics can dampen the overall experience.
The most alarming accounts come from those who observed or experienced lapses in care during rehab or acute care episodes. One family recounted a horrible experience in which their husband was placed in rehab and largely immobile for more than 48 hours, with minimal attempts to mobilize him during the stay. They criticized the timing and adequacy of blood sugar management, noting sustained hyperglycemia and insulin adjustments only after questions were raised with a nurse practitioner. The family ultimately took him home against medical advice and reported that he left in worse condition than when he arrived - an experience that led them to advise others not to rely on the facility for rehab.
Yet, several accounts offer a strong counterpoint: there are many families who feel their loved ones have thrived under the center's care. A number of reviewers call the facility "top notch," praising the nurses, CNAs, and other staff for their compassion and steady care. In these stories, caregivers such as Mariama and Agnes A. are singled out for daily attention, as are the activities and outings organized by Angelina and the activities center. The dietary team is acknowledged for meals that residents truly enjoy, and housekeeping and laundry staff are credited with maintaining a clean, orderly environment. One family member even thanks a broad swath of the nursing team - Theresa, Thelma, Evelyne, Fatmita, and others - for consistently addressing health needs and providing a sense of security and home-like comfort.
Other reviews reinforce this narrative of consistent, proactive care. Families describe months of positive change, with residents gaining energy, forming new friendships, and participating more fully in daily routines and activities. The caregiving focus extends beyond basic tasks to acknowledging each resident's emotional well-being - seeing and hearing them, helping them feel valued, and offering reassurance during difficult transitions. The sense that staff members treat residents as part of a family, not just as patients, emerges as a common thread in several poignant testimonials.
The physical campus design and layout also receive mixed commentary. Reviewers point out generous room sizes, with options for single or double occupancy, accessible bathrooms, and nearby therapy spaces. A garden and other outdoor spaces are highlighted as pleasant options for sunshine and fresh air. The presence of a central PT/OT center and the ability of therapists to bring services into rooms or to the center of the building are noted as positives. However, aesthetics are touched on in a less favorable way by some: one reviewer mentions a brown wall color that felt depressing, suggesting that the atmosphere can affect mood and perception of the care environment.
Professionalism and medical knowledge come under scrutiny in a few reviews. One reviewer, who is a healthcare professional, criticized a provider for mis-stating antibiotic coverage and for a nurse's uncertain response to a direct medical question, describing it as unacceptable and worrying about patient safety. Another reviewer, identifying as a registered nurse, cautions against complacency and urges caution in recommending the facility. These concerns emphasize that, even within a generally caring staff, gaps in clinical communication and knowledge can undermine trust.
For some families, cautionary experiences led to strong warnings. A number of reviews urged readers not to assume the facility will meet needs, with one particularly stark message advising people not to send loved ones there and another recounting a perception that nursing staff neglected basic care, such as cleanliness and comfort for a patient who was reportedly cold and undressed. While these comments are pointed and emotionally charged, they underscore a crucial takeaway: the quality of care appears to vary significantly by day, shift, and individual caregivers, making consistent communication and close family involvement especially important for relatives.
Despite the spectrum of experiences, there is a thread of resilience and hope. Several families who entered the facility with hesitation due to negative anecdotes ended up pleasantly surprised by the care their loved ones received. They credit proactive nursing teams, responsive aides, and strong therapy programs for stabilizing or improving health and quality of life in a relatively short period. Positive notes about specific staff members - such as Erica Fischer, a head nurse praised for high standards of care, or Brynell, whose guidance helped families navigate uncertain times - highlight how dedicated leadership and clear communication can elevate the experience for residents and their families.
In the end, Potomac Falls Health and Rehab emerges as a place of both commendable dedication and notable contention. The facility is repeatedly described as a place where many staff members genuinely care, where therapy teams can mobilize residents back toward independence, and where families feel seen and supported. Yet the care experience is clearly not uniform: concerns about responsiveness, cleanliness, patient dignity, medication management, and overall atmosphere remind readers that outcomes can hinge on individual circumstances and vigilant family involvement. For those weighing a move to this center, the stories suggest a nuanced decision - one that considers not only the apparent warmth and capability of the staff, but also diligent oversight of care plans, close monitoring of health indicators, and ongoing, clear communication with both the care team and the resident's family.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Washington Dulles International (6 miles away) Ronald Reagan Washington National (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Potomac Falls Health & Rehab Center is an assisted living community located in the serene town of Sterling, VA. Our community offers a wide range of amenities and care services to ensure that residents are comfortable and well taken care of.
For the comfort of our residents, all rooms are fully furnished and equipped with air-conditioning. We also provide cable or satellite TV for entertainment purposes. Residents can enjoy the convenience of on-site beauty salon services, ensuring they always look their best.
We prioritize the transportation needs of our residents by offering community-operated transportation to help them get around easily. Additionally, we have a computer center with Wi-Fi/high-speed internet access, allowing residents to stay connected digitally.
Our dining room provides restaurant-style dining experiences with nutritious meals prepared by our skilled staff. Special dietary restrictions are also taken into consideration and catered to. For those who prefer private dining, kitchenettes are available in select rooms.
We understand the importance of social interaction and engagement for overall well-being. That's why we offer various activities such as gaming rooms, small libraries, resident-run activities, and scheduled daily activities. Community-sponsored activities and fitness programs keep residents active and entertained. Planned day trips allow residents to explore the nearby parks and attractions.
At Potomac Falls Health & Rehab Center, our care services aim to meet all aspects of daily living assistance. With 24-hour call systems and supervision, residents can feel safe knowing help is always available. Our trained staff assists with bathing, dressing, transfers, and medication management. We also provide diabetic care and specialized meal plans for those with specific dietary needs.
In terms of amenities near our community, there are three parks nearby for outdoor recreational activities. Eleven pharmacies ensure convenient access to medications. Five physicians in the vicinity offer medical support when needed. Eighteen restaurants cater to various culinary preferences while two transportation options make it easy for residents to get around town. Three theaters provide entertainment options for residents to enjoy. Lastly, the proximity of a hospital ensures quick medical attention in case of emergencies.
Residents at Potomac Falls Health & Rehab Center can expect a comfortable and engaging assisted living experience with exceptional amenities and care services in Sterling, VA.
This part of Sterling, Virginia offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several reputable physicians, pharmacies, and hospitals in close proximity, residents can easily access healthcare services when needed. Additionally, the abundance of restaurants and cafes provide plenty of dining options for those who enjoy eating out. The presence of theaters and parks nearby offer opportunities for entertainment and recreational activities. The convenient access to rental car agencies and Washington Dulles International Airport also make travel more accessible for those looking to explore or visit loved ones. Overall, this area provides a well-rounded mix of essential services and leisure options that can contribute to a fulfilling senior living experience.
Potomac Falls Health & Rehab Center is located at 46531 Harry Byrd Highway, Sterling, VA 20164 in Loudoun County, Virginia
Potomac Falls Health & Rehab Center on seniors.fyi includes 5 photos including images showing building, architecture, parking, healthcare, landscaping, nurse, physical therapy, rehabilitation, and more.
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