Potomac Falls Health & Rehab Center in Sterling, VA
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46531 Harry Byrd Highway, Sterling, VA 20164
For more information about senior living options: (844) 490-3973
The nurses are patient and kind while giving medications. The staff are attentive, rooms are clean, and the overall atmosphere is positive. Head nurse Erica Fischer provides phenomenal service and high standards of care. Brynell goes above and beyond to answer questions and provide guidance. The staff are friendly, and the facility is inviting. PT and OT are skilled and motivate residents to exercise, aiding recovery. Front desk staff are bright, cheery, and helpful. The meals are enjoyable and well-prepared for residents. The nursing staff are outstanding and CNAs are hardworking and kind. The facility is very clean and smells good. The staff are professional and respectful of patient privacy.
They warned that you should not send a loved one to this facility. They noted a lack of staffing, professionalism, sanitation, and basic nursing competency. They described the facility as severely understaffed, risking patients and staff. They reported medications were late, incorrect, or given at wrong times. They stated meals included pork despite requests to avoid it for religious reasons. They reported call buttons were hidden or left out of reach, causing patient anxiety. They described the place as disgusting and abusive, with patients waiting hours for a clean diaper. They criticized the administration as unprofessional and should be ashamed.Potomac Falls Health & Rehab Center in Sterling is best suited for families prioritizing active rehabilitation and social engagement. The community consistently shows strength in therapy services, with accessible PT/OT and a calendar of daily activities, outings, and on-site amenities such as a hair salon and nail services. Clean rooms and a generally positive atmosphere accompany a welcoming front desk, helping residents settle into a structured routine. In short, this is a practical choice for a resident who needs restorative therapy, enjoys companionship, and benefits from a predictable daily cadence. It is not a universal solution; the success of care hinges on stable staffing and dependable day-to-day oversight.
Alternatives should be on the table for families with persistent safety concerns about staffing levels or nursing responsiveness. Across reviews, several accounts describe delayed or incorrect medications, missed nursing tasks, and worrisome lapses in cleanliness or wound care that prompted transfers or family intervention. Call bells inconsistently within reach and long wait times for assistance surface repeatedly, along with leadership communication gaps and shifting care plans. For those who demand transparent accountability and consistent, cross-shift coverage, this facility may fall short and warrants exploring other options.
Yet the facility does offset many concerns with credible strengths that families consistently notice. The nursing staff and CNAs are frequently praised for reliability and personal attention, and rooms feel home-like with a calm, respectful environment. The rehab team is often highlighted as a standout, delivering meaningful progress and flexibility, therapy in residents’ rooms or in a dedicated center, with instructors who motivate and guide. The activities program, led by engaged staff such as Cassie, fosters friendships and meaningful outings, while the dietary team can deliver meals that families describe as satisfying. Cleanliness and maintenance are common themes, with a well-kept building, gardens, and responsive front-desk service contributing to a sense of well-being.
However, the experience is clearly uneven, and this matters for risk assessment. Several reviews raise legitimate concerns about understaffing and inconsistent nursing competency, including episodes of delayed care or unclear communication about a patient’s status. Language and cultural barriers appear in some narratives, complicating updates and care coordination. On the other hand, stories of proactive leadership, unit managers, social services directors, and admissions teams who intervene to facilitate transitions, show that strong guidance can transform a stay. The bottom line is that outcomes here tend to reflect the day-to-day stability of the team; in periods of solid leadership, patients and families see real gains, while gaps in staffing or supervision can undermine progress and safety.
For families planning a visit, targeted questions can illuminate true operating conditions. Verify medication timing and accuracy across shifts and confirm that call bells are reliably within reach and promptly answered. Probe wound-care protocols and the monitoring of nutrition and diabetic parameters, and request meetings with the unit manager and the social services director to understand how care plans are communicated and updated. Inquire about discharge planning and how proactive the team is about coordinating care at home. Assess dietary adaptability, including religious restrictions, and observe whether staff communicate clearly and provide needed translations. Finally, evaluate the physical environment, room size, noise levels, the comfort of the PT/OT spaces, and overall cleanliness, as these details color daily life and recovery potential.
Overall, Potomac Falls presents a pragmatic option for families prioritizing rehabilitation momentum and social engagement, backed by generally attentive CNAs, a clean environment, and a robust therapy program. The caveat is that staffing stability and leadership consistency drive outcomes; when these elements are solid, the experience feels like a cohesive, resident-centered community where daily routines support recovery and morale. When concerns about staffing, safety, or communication rise, it becomes essential to compare with other facilities that offer steadier cross-shift coverage and more transparent processes. The decisive step is a candid on-site assessment: speak with the nurse manager, the director of social services, and therapy leads; review a written care plan with clear discharge goals; and observe the unit’s daily workflow. For families with realistic expectations and a focus on rehab progress, Potomac Falls can be a strong match; for those needing unwavering, uniform daily consistency, alternatives merit serious consideration.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Washington Dulles International (6 miles away) Ronald Reagan Washington National (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Potomac Falls Health & Rehab Center is an assisted living community located in the serene town of Sterling, VA. Our community offers a wide range of amenities and care services to ensure that residents are comfortable and well taken care of.
For the comfort of our residents, all rooms are fully furnished and equipped with air-conditioning. We also provide cable or satellite TV for entertainment purposes. Residents can enjoy the convenience of on-site beauty salon services, ensuring they always look their best.
We prioritize the transportation needs of our residents by offering community-operated transportation to help them get around easily. Additionally, we have a computer center with Wi-Fi/high-speed internet access, allowing residents to stay connected digitally.
Our dining room provides restaurant-style dining experiences with nutritious meals prepared by our skilled staff. Special dietary restrictions are also taken into consideration and catered to. For those who prefer private dining, kitchenettes are available in select rooms.
We understand the importance of social interaction and engagement for overall well-being. That's why we offer various activities such as gaming rooms, small libraries, resident-run activities, and scheduled daily activities. Community-sponsored activities and fitness programs keep residents active and entertained. Planned day trips allow residents to explore the nearby parks and attractions.
At Potomac Falls Health & Rehab Center, our care services aim to meet all aspects of daily living assistance. With 24-hour call systems and supervision, residents can feel safe knowing help is always available. Our trained staff assists with bathing, dressing, transfers, and medication management. We also provide diabetic care and specialized meal plans for those with specific dietary needs.
In terms of amenities near our community, there are three parks nearby for outdoor recreational activities. Eleven pharmacies ensure convenient access to medications. Five physicians in the vicinity offer medical support when needed. Eighteen restaurants cater to various culinary preferences while two transportation options make it easy for residents to get around town. Three theaters provide entertainment options for residents to enjoy. Lastly, the proximity of a hospital ensures quick medical attention in case of emergencies.
Residents at Potomac Falls Health & Rehab Center can expect a comfortable and engaging assisted living experience with exceptional amenities and care services in Sterling, VA.
This part of Sterling, Virginia offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several reputable physicians, pharmacies, and hospitals in close proximity, residents can easily access healthcare services when needed. Additionally, the abundance of restaurants and cafes provide plenty of dining options for those who enjoy eating out. The presence of theaters and parks nearby offer opportunities for entertainment and recreational activities. The convenient access to rental car agencies and Washington Dulles International Airport also make travel more accessible for those looking to explore or visit loved ones. Overall, this area provides a well-rounded mix of essential services and leisure options that can contribute to a fulfilling senior living experience.
Potomac Falls Health & Rehab Center is located at 46531 Harry Byrd Highway, Sterling, VA 20164 in Loudoun County, Virginia
Potomac Falls Health & Rehab Center on seniors.fyi includes 5 photos including images showing architecture, parking, healthcare, building, landscaping, nurse, physical therapy, rehabilitation, and more.
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