5647 Starkey Road, Cave Spring, VA 24018
For more information about senior living options: (844) 490-3973
The aunt's mother received great care at Friendship South and especially enjoyed the food. The family has been very pleased with the level of care at Friendship South. The nursing staff is magnificent, and management is kind, highly involved, and attentive to residents' needs. The director of nursing is approachable and always willing to help. The administrative staff are amazing, helpful, and responsive. The facility is in good condition, the rooms are kept clean, and it does not smell like a nursing home. There are a lot of activities for residents that impress them. The rehab team explained procedures clearly and was helpful and attentive. The PT department is top-notch with some awesome therapists. The facility offers a wide variety of food options.
The facility is not a good place for seniors, with some staff who are not nice and act like helping residents is inconvenient. The building is often short-staffed and the food is terrible. The nursing staff is agency-run and does not take proper care of patients. If a resident has dementia, the facility may not provide adequate supervision and safety. The nurses can be rude and roll their eyes when questions are asked, and call bells are ignored. The administration is perceived as more focused on money than on residents' well-being. There are delays in care, and staff sometimes fail to respond promptly to call buttons. There are reports of falls with little or no timely response or documentation afterward. Some reviews claim residents are not showered for days and medications are not given in a timely manner. The facility is described as beautiful but poorly managed, with care that declines over time.Friendship South Health and Rehab Center is best suited for families seeking a bright, well-kept rehab and post-acute option where strong therapy teams and proactive family communication can make a real difference. It works well for those prioritizing visible cleanliness, large patient rooms, pleasant surroundings, and a menu with broad choices. The facility's look and feel, together with a supportive therapy staff, often help residents regain function and settle in quickly. Those who can commit to regular family involvement - visits, questions, and steady updates - tend to experience smoother coordination of care and more timely responsiveness from nursing and therapy teams. If this level of engagement and a focus on recovery outcomes align with try-to-success expectations, Friendship South stands out.
On the positive side, the infection is not the point here: the building is generally described as clean, modern, and comfortable, with rooms that feel private and spacious. The nursing and rehab teams - especially therapists - are frequently praised for competence and dedication. Several families report receiving frequent, informative updates about treatment plans and progress, with staff members who go above and beyond to tailor care to individual needs. The dining program earns consistent praise, with a variety of options and meals that many residents genuinely enjoy. Administration and frontline staff, when engaged, are cited as approachable, communicative partners in the recovery process, and the facility earns credibility from families who see steady improvements in strength and mobility during rehab stays.
Yet the record is sharply uneven. A persistent thread across reviews is staffing fragility, with real and perceived gaps that color every other strength. Delays when call bells are pressed, inconsistent attention during night shifts, and reports of some CNAs who come across as unhelpful or curt create pockets of frustration. Instances of missed showers, late medication administration, and lapses in documentation have left some families wary and questioning safety and reliability. In several anecdotes, the care experience seemed to hinge on how involved the family was in oversight, as opposed to being a consistently dependable rhythm of care from the facility itself. This is not a uniform picture, but the gaps are real enough to influence decisions for many.
That tension - high-quality elements layered on top of troubling inconsistencies - drives the practical takeaway: the pros offset the cons only when families are actively involved and the assigned staff stay engaged. The facility's strongest performances tend to occur when communication is robust, when administrators are accessible, and when therapy teams maintain a steady, collaborative pace with nurses. Families who can be present, coordinate with staff, and advocate for timely meds, showers, and safety checks often report solid rehab outcomes and a sense of security about their loved one's overall trajectory. For others, however, behind the bright lobby and polished rooms lurk workable but unreliable routines that can undermine safety and continuity of care.
There is a sobering caveat for families considering dementia or high-fall-risk residents. Several reviews warn about missteps in monitoring and response, with frightening implications when memory care and mobility challenges are coupled with understaffed shifts. Reports of falls, bruising, and delayed or incomplete communication about incidents are not isolated anecdotes. The risk is amplified when rooms are at the end of a hall or when bed alarms and supervision aren't consistently applied or escalated. In such cases, the apparent strengths of the facility - cleanliness, attractive surroundings, and competent therapists - do not fully compensate for the essential need: reliable, around-the-clock attentive care and a transparent, accountable care culture.
In the end, this community serves as a strong option for recovery-focused stays where families can be present and engaged, and where therapy teams are a clear backbone of success. It is less compelling for families prioritizing unwavering consistency in daily care, at all hours, across all shifts, or for dementia-heavy care without steady, well-supervised staffing. Before choosing, prospective families should demand clear answers on staffing stability, nurse-to-patient ratios, incident reporting, and follow-through on falls or medication issues. Ask about how they schedule showers, how they handle call-bell delays, and what specific steps are taken when concerns arise during evenings or weekends. If those assurances are solid and the family commitment to oversight is realistic, Friendship South can deliver meaningful rehab gains in a supportive, caring environment. If not, alternative communities with deeper staffing stability and more predictable day-to-day care may be the wiser path.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Friendship Health And Rehab Center - South in Cave Spring, VA is an exceptional assisted living community that offers top-notch amenities and care services to its residents. Our residents enjoy a range of amenities including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit for added convenience, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for privacy and comfort, restaurant-style dining for delicious and nutritious meals, a small library for book lovers to indulge in reading their favorite books at leisure, telephone lines for easy communication with loved ones, transportation arrangement services for non-medical purposes and doctors' appointments as well as access to our wellness center that promotes overall health and wellbeing. Additionally, we provide high-speed internet access for the convenience of our tech-savvy residents.
Our dedicated staff is available 24/7 to ensure the safety and comfort of our residents. We have a 24-hour call system in place to address any emergent needs promptly. Our caring team provides assistance with activities of daily living such as bathing and dressing as well as transfers to ensure mobility. We offer specialized meal preparation and service including diabetes diets and accommodate special dietary restrictions to cater to individual preferences or health needs. Medication management is also provided by qualified professionals.
At Friendship Health And Rehab Center - South, we prioritize the mental wellness of our residents by offering various programs designed to enhance cognitive abilities and overall emotional wellbeing.
Residents here enjoy engaging in activities that suit their interests through concierge services that cater to their individual preferences. Planned day trips are organized regularly so residents can explore outside the community while resident-run activities allow them to connect with one another on their own terms. Scheduled daily activities keep our residents active and engaged.
Located conveniently near several cafes, parks, pharmacies, physicians, restaurants, transportation, places of worship, theaters, and hospitals, our assisted living community ensures that our residents have easy access to all the amenities and services they may need.
At Friendship Health And Rehab Center - South, we provide a warm and welcoming environment where seniors can feel at home while receiving the care and support they deserve.
Friendship Health And Rehab Center - South is located at 5647 Starkey Road, Cave Spring, VA 24018 in Salem city, Virginia
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