Autumn Care Of Madison
SaveNumber One Autumn Court, Madison, VA 22727
For more information about senior living options: (844) 490-3973
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Autumn Care of Madison sits in a rural Virginia setting that many reviewers describe as quaint and peaceful, with views of the Blue Ridge foothills and a building that feels calm and welcoming at first glance. Several visitors emphasize that the facility appears clean, well-maintained, and focused on the comfort and safety of its residents. For some families, that initial impression translates into strong praise for the leadership and the day-to-day care provided. They point to a culture in which residents are treated with warmth, and where staff members seem genuinely invested in the well-being and dignity of each person who calls Autumn Care home.
Yet the experiences people share about Autumn Care of Madison are strikingly polarized. A number of reviews tell harrowing tales of neglect and substandard conditions. One account conveys a bedding situation described as the worst imaginable, comparing blankets and sheets to something worn, outdated, and dirty. The reviewer recalls a building that felt deserted at times, with front-desk calls going unanswered at night and only a few staff visible during the day. The complaint extends to basic daily care: overflowing garbage, dirty bathrooms, used food trays left unattended, and ants in the dining and living areas. For a family member who was very particular about cleanliness and personal care, these observations formed a painful contrast to the facility's stated mission of prioritizing residents' care and well-being.
The negative experiences deepen when concerns shift from routine care to end-of-life moments. One family alleges that their loved one died alone after a lengthy attempt at revival, and they question the care and communication surrounding the withdrawal and resuscitation decisions. There are questions about staffing levels, responsiveness, and whether the facility had the resources to provide the level of attention expected for someone with advanced needs. These accounts leave a lasting impression of fear and regret and fuel calls for investigations and clearer, more compassionate communication with families during critical moments.
In contrast, other reviews showcase Autumn Care of Madison as a place where care is delivered with kindness, competence, and a collaborative spirit. Several posters highlight the dietary department, with one reviewer declaring the food "absolutely excellent" - nutritious, well-balanced, tasty, and prepared with attention to individual dietary needs. The leadership team receives frequent praise: administrators described as warm, approachable, and deeply involved in daily operations; a director of nursing portrayed as a steady, compassionate presence guiding clinical care; and a stable leadership structure noted by many as a strength, with the administrator having devoted nine years to the community. Families speak of transparent communication and a sense that families are kept informed and supported throughout their loved one's stay.
Additional positive voices point to the everyday vitality of the facility: residents are treated like family, with staff who are described as friendly, professional, and willing to go above and beyond. The activities department is cited for keeping residents engaged with games, outings, and regular programming, helping to maintain a sense of normalcy and community. Several reviews specifically mention the resident council, weekly meetings designed to hear concerns and follow up on them, illustrating a culture that strives to give residents a voice. Short-term rehab and spacious private rooms are highlighted as attractive features, along with a sense of teamwork among the staff that makes families feel supported. A few readers even credit staff such as Ashlie, who helped with insurance and coverage, for easing transitions and making care access smoother.
There are also deeply personal testimonials about staff who leave a lasting positive impression. One reviewer quotes a specific staff member, noting that they take their job personally and want residents to have a great experience. Another describes a person in charge who explains programs clearly and demonstrates a genuine commitment to the residents. These accounts emphasize the human side of care - the leadership's visibility, the personal touches, and the dedication that can turn a facility into a place families trust.
Taken together, the collection of reviews presents a complex portrait. Autumn Care of Madison is described by some as a quiet, well-run community with capable leadership, attentive staff, and robust programs that support rehabilitation, nutrition, and resident engagement. By others, it is portrayed as a place where basic housekeeping, timely responsiveness, and quality-of-life factors fall short of expectations, especially in the context of serious illness or end-of-life care. The breadth of experiences suggests that, as with many long-term care environments, outcomes may hinge on day-to-day staffing, leadership stability, and how well the facility can align its resources with the evolving needs of each resident and their family.
For potential families considering Autumn Care of Madison, the message is to approach with a careful, well-rounded view. The facility clearly holds the potential to offer compassionate, high-quality care, strong leadership, and engaging activities that support residents' dignity and independence. At the same time, there are accounts that urge thorough in-person assessment, direct conversations about care plans and end-of-life decisions, and a careful evaluation of cleanliness, responsiveness, and overall safety. Visiting personally, meeting the care team, and asking specific questions about daily routines, staffing levels, and what steps are taken when concerns arise can help families determine whether this community aligns with their loved one's needs and their expectations for care.
Autumn Care of Madison in Madison, VA is an assisted living community that offers residents a comfortable and enriching lifestyle. Our community boasts a variety of amenities to ensure our residents have everything they need for a fulfilling and enjoyable experience.
For those who want to look their best, we offer a beauty salon where residents can receive haircuts, styling, and other salon services. Each resident's room is equipped with cable or satellite TV for their entertainment needs. Our community also provides community-operated transportation for outings and appointments.
We understand the importance of staying connected in today's digital world, which is why we have a computer center and Wi-Fi/high-speed internet access throughout the facility. Residents can surf the web, stay in touch with loved ones, or even catch up on their favorite shows online.
Dining at Autumn Care of Madison is an experience in itself. We offer restaurant-style dining in our elegant dining room where residents can enjoy delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to ensure everyone's needs are met.
To promote physical fitness and wellness, we have a fitness room where residents can engage in exercise programs tailored to their abilities. For those who prefer less strenuous activities, we have a gaming room and small library where residents can relax and indulge in hobbies.
Our outdoor space allows residents to enjoy fresh air and beautiful surroundings. Whether it's taking a stroll through the garden or simply sitting outside enjoying nature, there are plenty of opportunities to connect with the outdoors.
At Autumn Care of Madison, our dedicated staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer medication management services to ensure that each resident receives the right medications at the right time.
We prioritize mental wellness and provide a mental wellness program aimed at supporting our residents' emotional well-being. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments for added convenience.
Residents at Autumn Care of Madison can enjoy a variety of activities to keep them engaged and entertained. From fitness programs and planned day trips to resident-run activities and scheduled daily activities, there is something for everyone's interests.
Conveniently located near pharmacies, physicians, restaurants, places of worship, and hospitals, our community offers easy access to essential services.
Overall, Autumn Care of Madison is a premier assisted living community that provides exceptional care services in a comfortable and inviting environment.
Autumn Care Of Madison is located at Number One Autumn Court, Madison, VA 22727 in Madison County, Virginia
Autumn Care Of Madison on seniors.fyi includes 7 photos including images showing interior, decor, windows, dining, lobby, living room, physical therapy, exercise equipment, and more.
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