Rosewood Village at Hollymead

Pros

• Residents and families consistently express gratitude for the kind, helpful, and attentive staff at Rosewood Village at Hollymead.
• The facility is praised for its beautiful and well-maintained environment, creating a welcoming atmosphere for residents.
• Many reviewers commend the supportive nature of the staff in providing care suggestions and adapting to the health needs of residents.
• Families appreciate the ease of the move-in process, facilitated by friendly and communicative administrative staff.
• Residents feel secure knowing they are receiving excellent care that prioritizes their safety and well-being, even during challenging times like the pandemic.
• The community fosters inclusivity among residents, making newcomers feel welcome and supported.
• Overall satisfaction with meal quality and dietary accommodations reflects well on the facility’s culinary team.
• Reviewers highlight positive experiences with outdoor visits and communication efforts during restrictive times due to COVID-19.

Cons

• The administrative staff is extremely slow to process clients' paperwork and ignorant of the clients' needs and status/required support, leading to significant issues during a critical time.
• After two weeks, my mother was still not in the computer system, causing delays in necessary care.
• The physical therapy team contacted the family about therapy for the resident just two days after her death, indicating a lack of timely communication.
• The facility failed to follow the DNR directive because it "wasn't in the computer," despite it being available in hard copy, resulting in unnecessary complications for the family.
• It has been three months since the family was promised a refund for their mother's stay after her passing, complicating their financial situation with hospital bills.
• While some residents were friendly, there seems to be a lack of sufficient staffing in the memory care unit at times.
• Despite positive interactions with staff on the floor, there are deficiencies in overall administrative operations that affected care delivery.

Review

Rosewood Village at Hollymead has emerged as a prominent choice for families seeking memory care services, garnering wide acclaim for its compassionate staff and well-maintained facilities. Many reviews highlight the kindness and helpfulness of employees across various departments, creating an atmosphere that feels welcoming and nurturing. Families consistently express satisfaction with their interactions at Rosewood, noting how the staff’s attentiveness helped ease transitions for their loved ones during challenging times. The facility's beautiful design and upkeep are often mentioned as contributing factors in their positive experiences.

While many reviewers appreciate the overall care provided, some have noted areas where staffing levels could improve, particularly within the memory care unit. A few families observed that although the staff was generally supportive and open to suggestions aimed at enhancing residents' quality of life, there appeared to be a shortage of personnel. Nevertheless, even in these moments, residents received loving attention from those who were present. Reviewers often emphasized that the kindness displayed by staff made their loved ones' time at Rosewood Village meaningful, providing much-needed support during difficult health challenges.

The admission process is frequently described as smooth and devoid of stress, further adding to family members' peace of mind when placing their relatives in care. One family appreciated how organized and communicative the staff was throughout this transition period. However, not all experiences were seamless; one reviewer highlighted significant issues with administrative inefficiencies related to paperwork processing delays. This resulted in complications surrounding end-of-life directives that affected their family adversely—unacceptable circumstances given the high standards expected from a facility with such positive reviews.

In terms of amenities, residents enjoy engaging living environments characterized by thoughtful design elements like a cute main street aesthetic and pleasant outdoor patio spaces. The community fosters inclusion among residents—newcomers are typically welcomed warmly by existing residents—creating an encouraging social atmosphere suitable for individuals with varying abilities. Activities offered allow for interaction among residents while also promoting individual interests.

Food quality is another frequently discussed aspect of Rosewood Village’s operations. Residents enjoy meals prepared by chefs who strive to create appetizing dishes; however, some critiques point out occasional temperature inconsistencies or repetitive menu options. Despite these minor drawbacks regarding dining experiences, most reviewers rave about delicious food options available throughout each week.

Amidst the COVID-19 pandemic's challenges over recent years, Rosewood Village has been commended for its commitment to resident safety without compromising on emotional connection possibilities between families and their loved ones. Staff members adapted swiftly to ensure that virtual visits via video calls became accessible while adhering to safety protocols—providing reassurance to family members concerned about reduced visitations during lockdowns.

In conclusion, Rosewood Village at Hollymead stands out as a reputable option for memory care services driven by genuine compassion and involvement from both its administrative team and direct-care associates alike. Families express immense gratitude toward all who contribute positively to maintaining such high standards within this community setting—a reflection echoing sentiments shared across numerous testimonials praising individualized care approaches tailored precisely for every resident's needs aligned alongside heartfelt commitments shown by each caregiver involved in facilitating day-to-day activities essential towards improving quality life outcomes collectively embraced amongst them all!

This part of Charlottesville, Virginia, offers a mix of dining options ranging from casual fast food chains like McDonald's and Chick-Fil-A to upscale seafood at Bonefish Grill. The area also boasts convenient access to several pharmacies including CVS and Walgreens. For medical care, there are reputable facilities such as Uva Forest Lakes Health Center and Martha Jefferson Health Services nearby. Places of worship like Evergreen Baptist Church and Ivy Creek United Methodist Church provide spiritual support for residents, while recreational activities can be enjoyed at parks like Pen Park and Darden Towe Park. The Regal Stonefield & IMAX theater offers entertainment options, making this area a well-rounded choice for senior living with its diverse amenities and services available within close proximity.

Restaurants

• Bonefish Grill (0.1 miles)
• McDonald's (0.3 miles)
• Timberwood Grill (0.4 miles)
• Chick-Fil-A (3.3 miles)
• Al Carbon Chicken (3.4 miles)
• Taco Bell (3.6 miles)
• Red Lobster (3.9 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• Walmart Pharmacy (2.7 miles)
• CVS Pharmacy (3.7 miles)
• Lewis & Clark Pharmaceuticals (4.9 miles)
• Octapharma Plasma (5.2 miles)
• Kroger Pharmacy (5.6 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (5.7 miles)
• Murphys Coffee & Bagel (6.6 miles)
• Shenandoah Joe Coffee Roasters (6.9 miles)
• Starbucks (7 miles)

Transportation

• JnJ Transport (0.4 miles)
• Charlottesville-Albemarle Airport (CHO) (0.7 miles)

Physicians

• Uva Forest Lakes Health Center (0.5 miles)
• William H. Murray, MD (0.5 miles)
• Charlottesville Allergy & Respiratory Enterprises (CARE) (0.8 miles)
• Piedmont Internal Medicine (0.8 miles)
• American Institute For Diseases of the Prostate (2.2 miles)
• UVA Primary Care Riverside (2.3 miles)
• Monticello Community Surgery Center (2.4 miles)

Hospitals

• Martha Jefferson Health Services (0.5 miles)

Places of Worship

• Evergreen Baptist Church (2.1 miles)
• Ivy Creek United Methodist Church (3.9 miles)
• Spring Hill Baptist Church (4.6 miles)
• Blue Ridge Presbyterian Church (5.6 miles)

Theaters

• Regal Stonefield & IMAX (5.3 miles)

Parks

• Pen Park (5.6 miles)
• Darden Towe Park (6.2 miles)