Heartland Health Care Center - Lynchburg

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Heartland Health Care Center - Lynchburg

2200 Landover Place, Lynchburg, VA 24501

For more information about senior living options: (844) 490-3973

3.9 from 92 reviews
5 stars
58
4 stars
8
3 stars
3
2 stars
6
1 stars
17

Skilled Nursing Facility

Overall Review of Heartland Health Care Center - Lynchburg

Pros

  • pro Tate Springs Health and Rehab is a wonderful facility.
  • pro The staff are caring and go above and beyond for the residents.
  • pro The staff at Tate Springs is excellent, caring, passionate and supportive.
  • pro Tate Springs Health & Rehab truly feels like a home away from home.
  • pro The staff go above and beyond to care for each resident with compassion and respect, and it's clear they treat everyone like family.
  • pro If you're looking for a facility that combines quality care with a home-like atmosphere, Tate Springs is it.
  • pro This facility has wonderful caring staff.

Cons

  • pro The night and weekend staffing is terrible, and the on-duty staff are unhelpful when called.
  • pro The facility is described as worn and dark, with dust in patient rooms.
  • pro Reviewers say residents are not informed about medical events or changes in condition.
  • pro One reviewer states a loved one was discharged with an undiagnosed and untreated bladder infection.
  • pro CNAs and nurses are described as disrespectful, with yelling or ignoring residents.
  • pro There are gaps in rehab staffing, and some staff are accused of lying about incidents.
  • pro The building is seen as outdated and poorly maintained, with cramped rooms and little privacy.
  • pro Administration is criticized for poor communication and not responding to inquiries, including unaddressed patient-fund questions.
  • pro Some reviews claim residents are left without water or meals and without timely medications.
  • pro One reviewer calls the facility a prison cell and advises others not to send loved ones there.

Review

Heartland Health Care Center in Lynchburg is best suited for families seeking skilled rehab or long-term care in a facility that can feel like a warm, personal team environment even as it operates in an older, straight-forward building. When a resident thrives on real interactions with attentive staff, enjoys a homey atmosphere, and benefits from a cohesive caregiving approach that emphasizes daily kindness and consistency, Heartland can deliver. It tends to draw families who are willing to stay actively involved, advocate for timely care, and overlook architectural aging in favor of what the staff can deliver in terms of day-to-day support and genuine bedside presence.

Those who may want to consider alternatives are families prioritizing ironclad reliability, private rooms, and a newer facility feel. If frequent, clear communication with the care team, prompt response to requests, consistent medication management, and a robust safety design are non-negotiable, other options may serve better. Individuals with complex medical needs that demand highly coordinated, around-the-clock oversight may also want to compare facilities with stronger staffing ratios and more standardized processes. For families needing a modern, less burdensome navigation of admissions, billing, and daily logistics, a look at nearby competitors could save time and stress.

On the plus side, the strongest argument for Heartland lies in the visible care ethic of many staff members and the willingness to treat residents with dignity and warmth. Several families note that caregivers, including nurses and aides, are personable, respectful, and genuinely invested in the well-being of residents. When care staff are present and engaged, residents feel seen, valued, and less isolated - an intangible but powerful benefit that can help a recovery-oriented stay or a long-term residence feel less clinical and more humane. Where there is cleanliness and orderly operation, families gain peace of mind about basic standards of hygiene and daily routine, which matters for both comfort and mood.

Yet the facility bears meaningful, front-and-center drawbacks that cannot be ignored. A recurring thread across experiences is inconsistent staffing levels, especially during nights and weekends, which translates into delayed responses to needs and questions. Reports of medication not being administered on schedule, meals and hydration gaps, and limited assistance at crucial moments point to a fragile rhythm of care when staffing is stretched. Several families describe alarming lapses in communication - missing information, slow phone contact, or delays in notifying the family about changes in condition - which undermines trust and heightens anxiety during a vulnerable time. The physical plant itself is repeatedly described as aged and cramped, with some residents reporting a lack of privacy and, in safety terms, inadequate bed supports.

These tensions do not cancel out the potential strengths, but they shift the calculus. When staff are cohesive, approachable, and aligned around a resident's priorities, Heartland can deliver meaningful daily care and a comforting environment. The emotional climate - where staff treat residents like people first, not patients second - can offset some structural limitations, especially for families that are highly involved and regularly present. However, the risk profile rises where turnover is high, communication falters, or critical care elements such as timely meds and consistent therapy oversight break down. In that light, the facility becomes a place where the quality of the personal relationship with the care team will largely determine outcomes.

For families navigating this decision, actionable steps are essential. During a visit, press for demonstrations of call-light responsiveness, ask to observe at peak hours, and verify that there is clear, documented communication with families about changes in status or shifts in care plans. Probe the consistency of medication administration schedules and the availability of aides for basic needs, hydration, and mobility assistance. Assess the room configurations, safety features, and privacy arrangements, especially if private space or fall prevention is a priority. Finally, speak directly with administrators about plans to address staffing patterns and any recent quality improvement efforts, so expectations align with the facility's actual capabilities.

Heartland Lynchburg is not universally preferable, but it remains a viable option for a specific profile: a resident who benefits from a sincere, person-centered care culture and who, with family partnership and proactive oversight, can navigate a building that shows its age. For those who require unwavering reliability, private, modern accommodations, or stringent safety protocols, alternatives should be compared and weighed carefully. The right choice will hinge on how well a particular resident's social needs and medical demands align with the facility's strengths and its current operational rhythm.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lynchburg Municipal-Preston Glenn (6 miles away) Lynchburg Municipal-Preston Glenn (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Health Care Center - Lynchburg is an assisted living community located in Lynchburg, VA. We offer a wide range of amenities to ensure our residents' comfort and enjoyment. Our community features a beauty salon, where residents can pamper themselves. Each room is fully furnished and equipped with cable or satellite TV and Wi-Fi/high-speed internet, allowing our residents to stay connected and entertained.

We provide community-operated transportation for our residents, making it easy for them to attend appointments or run errands. For those who enjoy staying active, we have a fitness room and outdoor spaces where they can engage in physical activities. Our dining room offers restaurant-style dining with special dietary restrictions catered to.

Our care services include around-the-clock call system and supervision to ensure the safety and well-being of our residents. We assist with daily activities such as bathing, dressing, and transfers, providing support when needed. Our staff also manages medication and prepares meals according to individual dietary needs like diabetes diets.

In terms of activities, we offer concierge services to meet any needs or requests from our residents. We organize fitness programs and planned day trips to keep them engaged and active. Resident-run activities are scheduled daily for socialization opportunities.

Heartland Health Care Center - Lynchburg is conveniently surrounded by various amenities in the area including cafes, parks, pharmacies, physicians' offices for easy access to healthcare services, restaurants offering diverse cuisines, places of worship for spiritual needs fulfillment nearby transport options. Additionally, there are theaters and hospitals within close proximity for entertainment options and medical support when necessary.

Overall, Heartland Health Care Center - Lynchburg provides a comfortable assisted living environment with comprehensive amenities and care services that cater to the unique needs of each resident in order to ensure their well-being and enjoyment of their golden years.

Videos

Nearby Places of Interest

Physicians

  • Medical Associates of Central Virginia (0.1 miles)
  • Internal Medicine Associates (0.1 miles)
  • Shawn Broxton Clark (0.1 miles)
  • Central Virginia Neurosurgery (0.1 miles)
  • Lynchburg Academy Of Medicine (0.1 miles)
  • Horizon Behavioral Health - Michael J Tyler MD (0.1 miles)
  • Piedmont Family Practice (0.2 miles)

Restaurants

  • La Carreta Mexican Restaurant (0.2 miles)
  • Wendy's (0.9 miles)
  • Fifth & Federal Station (1.4 miles)
  • Bedford Avenue Meat Shop (1.4 miles)
  • King's Island Restaurant (1.6 miles)
  • Brauburgers Craft (1.6 miles)
  • Skyline (1.8 miles)

Hospitals

  • Centra Health (0.2 miles)
  • Centra (0.3 miles)
  • Centra Health (0.4 miles)
  • Arise Residential Treatment (1.7 miles)
  • Centra Health Home Health (1.9 miles)
  • Lynchburg General Hospital (1.9 miles)
  • Virginia Baptist Hospital (1.9 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.6 miles)
  • Robertson Drug Co. (3.1 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.5 miles)

Theaters

  • Venue Cinemas (0.5 miles)

Transportation

  • Amtrak (1.1 miles)

Cafes

  • 5th St Grind (1.4 miles)
  • Golf Park Coffee (1.6 miles)
  • Mission House Coffee (1.9 miles)
  • Cinn City (2.1 miles)
  • Starbucks (3.3 miles)

Parks

  • Riverside Park (1.5 miles)
  • Riveredge Park (2.1 miles)
  • Percival's Island (2.2 miles)
  • Peaks View Park (2.8 miles)
  • Ivy Creek Park (3.2 miles)

Places of Worship

  • Faith & Victory Church of Worship (1.6 miles)
  • Gospel Community Church (1.6 miles)
  • Holy Trinity Lutheran Church (1.7 miles)
  • First Presbyterian Church (2.2 miles)
  • Amelon United Methodist Church (2.5 miles)
  • Southern Baptist Convention (2.6 miles)
  • Heritage Baptist Church (3.1 miles)

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