Heartland Health Care Center - Lynchburg

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Heartland Health Care Center - Lynchburg

Information last verified:

2200 Landover Place, Lynchburg, VA 24501

For more information about senior living options: (844) 490-3973

3.9 from 102 reviews
5 stars
66
4 stars
8
3 stars
3
2 stars
6
1 stars
19

Overall Review of Heartland Health Care Center - Lynchburg

Pros

  • pro The staff are compassionate, attentive, and genuinely care about residents and their families.
  • pro The facility is clean, welcoming, and feels like home from the moment you walk in.
  • pro The administration goes above and beyond, with leadership that demonstrates heart for residents and staff.
  • pro Residents are treated like family, with warmth and respect.
  • pro The therapy services are excellent, with consistent progress and dedicated therapists.
  • pro The atmosphere is warm, cozy, and peaceful, with staff who make residents feel valued.
  • pro The kitchen and dietary team provide warm, nutritious meals tailored to residents’ preferences.
  • pro The teamwork across departments is strong, ensuring well-coordinated and compassionate care.
  • pro Tate Springs is widely praised as a 5-star facility for care, compassion, and a home-like environment.

Cons

  • pro They would not recommend Tate Springs to anyone.
  • pro They reported that their relative had medical events and the family was not informed.
  • pro They described the facility as worn, dark, dusty, and unfriendly.
  • pro They claimed the staff were often unfriendly and unhelpful, acting bothered when asked questions.
  • pro They stated the facility is severely understaffed and patients wait for hours for assistance.
  • pro They alleged patients were discharged with infections or not given medications on schedule.
  • pro They described the place as a prison cell with no privacy and poor overall care.
  • pro They said there was no physician on site and care was not properly managed.

Review

This community is best suited for families seeking a warm, home-like environment where skilled rehab and daily life activities are prioritized by a clearly engaged, compassionate staff. When therapy hinges on real progress, the atmosphere matters just as much as the care plan, and the reviews consistently show a team that treats residents like family, with therapists and nurses who push for meaningful recovery and meaningful social connection. It is a solid choice for short-term skilled rehab after a hospital stay or for long-term care where a resident thrives on routine, attention from the team, and a welcoming, human-centered culture. It should be noted, however, that the building itself is described as aging, with some rooms that are compact or shared, and those physical realities can color daily life for residents who prioritize privacy or more modern amenities.

Those who may want to consider alternatives are the families prioritizing modern facilities, private rooms, and higher levels of daily staffing oversight. Several reviews flag an older physical plant and cramped rooms as a drawback, along with occasional concerns about timely med administration, communication gaps, and staffing gaps on certain shifts. For residents with complex medical needs, a history of falls, or a requirement for consistent, high-touch monitoring, these factors can become material. Families who must have rapid, transparent updates about changes in health status or who demand on-site physicians and uninterrupted medical management may find other options more aligned with their expectations.

The strongest pro in these experiences is the quality of the care culture, compassionate, attentive staff across nursing, therapy, housekeeping, and administration, and the clear emphasis on residents being treated with dignity. The rehab programs frequently earn high praise for progress and engagement, and the administration/ DON leadership is repeatedly described as approachable and responsive. Cleanliness and a home-like ambiance reinforce the sense that residents are valued beyond their clinical needs. These strengths can meaningfully offset some limitations, especially when families are able to participate in care planning, stay near the facility, and maintain open lines of communication with the team. Yet, when staffing pressures materialize or when information is not consistently communicated, the same strengths can be overshadowed by safety and continuity concerns.

To make a sound, informed decision, families should verify a few practical realities. First, observe the day-to-day cadence of care: how quickly calls are answered, how often nurses and CNAs interact with residents, and whether therapy sessions are scheduled with clear goals and family involvement. Inquire about med management, pharmacy partnerships, and whether an on-site physician is available or if medical oversight relies on external providers. Tour private spaces, if possible, and assess whether the dining and activity options align with the resident’s preferences and social needs. Ask for the care plan to be reviewed with the director of nursing and request a tour of the rehabilitation gym to gauge the intensity and variety of therapy. Lastly, probe the facility’s incident history, discharge processes, and how families are kept in the loop during health changes.

When weighing this option against alternatives, the decision hinges on priorities. If the primary objective is a rehab-capable, family-oriented culture with dedicated therapy staff and a willingness to personalize care, this community shines, especially when the family can stay actively involved and monitor day-to-day care. If privacy, a modern campus feel, or consistently high staffing levels on every shift are non-negotiable, or if medical complexity requires tight, around-the-clock oversight, it may be prudent to look elsewhere. The reality is that some residents thrive in the warmth and teamwork described by many families, while others encounter recurring gaps that undermine safety and predictability.

In sum, this Lynchburg option is a compelling fit for families seeking a loving, almost family-like environment with robust rehabilitation and hands-on leadership. It rewards those who value teamwork, visible resident engagement, and a culture where staff treat care as a vocation. It is less ideal for those who demand a consistently modern facility, private accommodations, and unwavering, high-frequency staffing across all hours. For families willing to lean in, tour the building, meet the DON, question weekend staffing, and insist on a transparent care plan, the opportunity to secure strong, compassionate care is real. Prepare a prioritized checklist, set expectations for timely communication, and use the tour and conversations as the litmus test: does the operation align with the resident’s health goals, daily life preferences, and the family’s ability to participate in oversight? If yes, the combination of caring staff and meaningful rehab makes this a persuasive choice; if not, it’s wise to continue the search with a sharper eye on facility modernization, safety features, and consistent staffing.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lynchburg Municipal-Preston Glenn (6 miles away) Lynchburg Municipal-Preston Glenn (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Health Care Center - Lynchburg is an assisted living community located in Lynchburg, VA. We offer a wide range of amenities to ensure our residents' comfort and enjoyment. Our community features a beauty salon, where residents can pamper themselves. Each room is fully furnished and equipped with cable or satellite TV and Wi-Fi/high-speed internet, allowing our residents to stay connected and entertained.

We provide community-operated transportation for our residents, making it easy for them to attend appointments or run errands. For those who enjoy staying active, we have a fitness room and outdoor spaces where they can engage in physical activities. Our dining room offers restaurant-style dining with special dietary restrictions catered to.

Our care services include around-the-clock call system and supervision to ensure the safety and well-being of our residents. We assist with daily activities such as bathing, dressing, and transfers, providing support when needed. Our staff also manages medication and prepares meals according to individual dietary needs like diabetes diets.

In terms of activities, we offer concierge services to meet any needs or requests from our residents. We organize fitness programs and planned day trips to keep them engaged and active. Resident-run activities are scheduled daily for socialization opportunities.

Heartland Health Care Center - Lynchburg is conveniently surrounded by various amenities in the area including cafes, parks, pharmacies, physicians' offices for easy access to healthcare services, restaurants offering diverse cuisines, places of worship for spiritual needs fulfillment nearby transport options. Additionally, there are theaters and hospitals within close proximity for entertainment options and medical support when necessary.

Overall, Heartland Health Care Center - Lynchburg provides a comfortable assisted living environment with comprehensive amenities and care services that cater to the unique needs of each resident in order to ensure their well-being and enjoyment of their golden years.

Videos

Nearby Places of Interest

Physicians

  • Medical Associates of Central Virginia (0.1 miles)
  • Internal Medicine Associates (0.1 miles)
  • Shawn Broxton Clark (0.1 miles)
  • Central Virginia Neurosurgery (0.1 miles)
  • Lynchburg Academy Of Medicine (0.1 miles)
  • Horizon Behavioral Health - Michael J Tyler MD (0.1 miles)
  • Piedmont Family Practice (0.2 miles)

Restaurants

  • La Carreta Mexican Restaurant (0.2 miles)
  • Wendy's (0.9 miles)
  • Fifth & Federal Station (1.4 miles)
  • Bedford Avenue Meat Shop (1.4 miles)
  • King's Island Restaurant (1.6 miles)
  • Brauburgers Craft (1.6 miles)
  • Skyline (1.8 miles)

Hospitals

  • Centra Health (0.2 miles)
  • Centra (0.3 miles)
  • Centra Health (0.4 miles)
  • Arise Residential Treatment (1.7 miles)
  • Centra Health Home Health (1.9 miles)
  • Lynchburg General Hospital (1.9 miles)
  • Virginia Baptist Hospital (1.9 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.6 miles)
  • Robertson Drug Co. (3.1 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.5 miles)

Theaters

  • Venue Cinemas (0.5 miles)

Transportation

  • Amtrak (1.1 miles)

Cafes

  • 5th St Grind (1.4 miles)
  • Golf Park Coffee (1.6 miles)
  • Mission House Coffee (1.9 miles)
  • Cinn City (2.1 miles)
  • Starbucks (3.3 miles)

Parks

  • Riverside Park (1.5 miles)
  • Riveredge Park (2.1 miles)
  • Percival's Island (2.2 miles)
  • Peaks View Park (2.8 miles)
  • Ivy Creek Park (3.2 miles)

Places of Worship

  • Faith & Victory Church of Worship (1.6 miles)
  • Gospel Community Church (1.6 miles)
  • Holy Trinity Lutheran Church (1.7 miles)
  • First Presbyterian Church (2.2 miles)
  • Amelon United Methodist Church (2.5 miles)
  • Southern Baptist Convention (2.6 miles)
  • Heritage Baptist Church (3.1 miles)

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