Walter Reed Convalescent And Rehabilitation Center in Gloucester, VA
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Post Office Box 887, Gloucester, VA 23061
For more information about senior living options: (844) 490-3973
Everyone there is friendly and they are dedicated to the people they care for. Absolutely great people, very friendly and responsive to any inquiry. The nurses we interacted with were all very helpful and professional. Very nice facility with friendly staff. The care and compassion was above and beyond. Administrators and DON always checking on residents. The activities team is phenomenal. Nurse Amy Shinabery is always wearing a smile and cares for all of her patients. Mary McDaniels is a CNA with genuine caring and the ability to address residents’ needs. The staff is excellent and professional.
The place is described as ridiculous, with a loved one’s call for help going unanswered for almost two hours. There were three nurses at the station who laughed and delayed assistance for about 30 minutes. Lunch for the loved one was promised within the hour but never arrived, indicating poor service. The nursing home is called terrible, with nurses not wanting to do their jobs, being lazy, and ignoring residents’ needs. The facility is old and in need of a serious upgrade, with parts of the building falling apart. Understaffing and insufficient training to handle rehabilitation needs are alleged, leading to concerns about care. A reviewer labels the facility a "hell hole" where staff mistreat patients and the building is in disrepair.Walter Reed Convalescent and Rehabilitation Center in Gloucester, VA is best suited for seniors who need skilled rehab and convalescent care with an emphasis on hands-on therapy, steady caregiver engagement, and a family-centered approach to progress and discharge planning. The facility tends to shine for residents facing post-acute needs after surgery or a serious injury, where a strong rehabilitation team, physical, occupational, and speech therapy, can drive measurable mobility gains and a safe transition home. It also serves families who value accessible social work support and clear, ongoing communication about care plans, goals, and next steps. What makes this community compelling is the sense that the staff genuinely cares, builds relationships, and treats residents with warmth, respect, and dignity. The trade-off is that this is an older, structurally dated building in places, and staffing consistency can vary, which means expectations around perfection in amenities and round-the-clock responsiveness should be tempered.
Those who may want to consider alternatives include families for whom a pristine facility feel or the newest amenities are non-negotiable. If a loved one requires consistently faultless call-bell responsiveness with near-immediate nurse intervention, the occasional stories of delays and moments when staff seemed overwhelmed suggest looking at facilities with a more abundant staffing buffer. Prospective residents who are highly sensitive to a facility’s age or who demand cutting-edge environmental upgrades may be better served elsewhere. Similarly, families prioritizing a highly secure, modern memory-care campus with ultra-tight supervision across all shifts might find other options that specialize more deeply in dementia care. In short, when aesthetics and uninterrupted, flawless day-to-day operation are non-negotiables, alternatives deserve serious consideration.
On the upside, the strongest evidence of value at Walter Reed lies in the caregiving culture and the rehab ecosystem. Reviews repeatedly highlight friendly, compassionate staff who are attentive to inquiries, a rehabilitation team that is knowledgeable and persistent, and a social-work team that stays on top of care coordination. The administrator and director of nursing are frequently noted for proactive outreach, which translates into families feeling informed and included. The activities staff and therapy aides are praised for making programs engaging, and the kitchen and housekeeping teams are often cited for cleanliness, reliability, and good meals. This combination, clinical skill paired with personal warmth, creates a durable foundation for recovery, even when the physical plant shows its age.
Yet the center is not without its tensions, and the best way to interpret the pros versus the cons is to weigh outcomes against process gaps. A recurrent concern is staffing consistency and speed of response on busy days. Several reviews recount moments when call bells went unanswered for a stretch, or when staff appeared occupied with other duties, leaving families worried about timely assistance. However, many other families emphasize quick, respectful communication and high-quality clinical care when needs were raised. The divergence suggests that care quality at Walter Reed can be excellent, but it hinges on day-to-day staffing realities and momentary workloads. The aging facility, while clean and well-maintained in many areas, also appears in feedback as a reason to temper expectations about newly minted amenities. The strongest offset to these concerns comes from proven rehab outcomes, engaged therapists, and a team-driven culture that often turns concerns into collaborative problem-solving.
From a decision-making standpoint, Walter Reed is a sound option for rehab-focused care, particularly when recovery goals include regained mobility, safe transfers, and a well-coordinated discharge plan. For families prioritizing patient-centered communication, strong social work engagement, and a proven track record of positive interactions with residents and families, the center delivers meaningful value. Where caution is warranted is around expectations for a flawless environment and perfectly constant staffing. If these are non-negotiables, or if a loved one’s needs include intense, around-the-clock supervision and an environment recently renovated to line-by-line standards, it becomes prudent to compare with other facilities that emphasize those attributes more aggressively.
Practical due diligence will pay dividends. Before choosing, request a tour during a typical shift to observe how staff interact with residents, especially during medication rounds, meal times, and therapy sessions. Ask for specific ceiling-to-floor staffing ratios, the average response time to call bells, and how the therapy team collaborates with family members on the discharge plan. Inquire about the memory-care unit’s security, programming, and staffing patterns, since dementia care was mentioned by several reviewers as an area of concern or reassurance depending on the unit. Conversations with the administrator, the DON, and a few frontline staff can reveal whether the center’s culture aligns with a loved one’s care priorities. When these steps are completed, the decision becomes clearer: the center offers a credible, often outstanding rehab and care experience for many families, with the caveat that its aging facilities and staffing variability require a measured, comparative approach.
181 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newport News Williamsburg International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Walter Reed Convalescent And Rehabilitation Center in Gloucester, VA is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
In terms of amenities, the community boasts an array of conveniences and entertainment options. Residents can indulge in pampering at the beauty salon or enjoy their favorite shows on cable or satellite TV in their fully furnished rooms. Community-operated transportation is available to help residents reach their desired destinations, while the computer center allows them to stay connected with loved ones or engage in online activities. The dining room serves restaurant-style meals, and special dietary restrictions are accommodated. For recreation, residents have access to a fitness room, gaming room, small library, and outdoor spaces such as gardens. Wi-Fi/high-speed internet ensures that residents can easily access online content.
Care services provided at Walter Reed Convalescent And Rehabilitation Center include 24-hour call systems and supervision for peace of mind. Assistance with activities of daily living like bathing, dressing, transfers, and maintaining personal hygiene is readily available. Medication management is also offered to ensure timely administration of prescribed medications. A mental wellness program aims to support residents' emotional well-being.
Additionally, the community offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps ease the transition for new residents.
Residents at Walter Reed Convalescent And Rehabilitation Center enjoy engaging in various activities organized by the staff including fitness programs and planned day trips. Resident-run activities provide opportunities for socialization within the community while scheduled daily activities ensure there's always something interesting happening.
The location of this assisted living community is highly convenient with two cafes and pharmacies nearby making it easy for residents to run errands or enjoy a cup of coffee. There are numerous physicians located close by offering accessible healthcare options. Eleven restaurants mean plenty of choices when it comes to dining out while one nearby transportation service provides additional convenience. Four places of worship cater to the spiritual needs of residents, and one hospital ensures swift emergency care when required.
Overall, the Walter Reed Convalescent And Rehabilitation Center in Gloucester, VA offers a welcoming and comfortable environment with a wide range of amenities and care services that prioritize the well-being and happiness of its residents.
Walter Reed Convalescent And Rehabilitation Center is located at Post Office Box 887, Gloucester, VA 23061 in Mathews County, Virginia
Walter Reed Convalescent And Rehabilitation Center on seniors.fyi includes 3 photos including images showing dining, interior, building, flag, landscaping, trees, outdoors, living room, and more.
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