Heritage Hall Front Royal

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Heritage Hall Front Royal

400 West Strasburg Road, Front Royal, VA 22630

For more information about senior living options: (844) 490-3973

3.6 from 29 reviews
5 stars
17
4 stars
2
3 stars
0
2 stars
1
1 stars
9

Skilled Nursing Facility

Overall Review of Heritage Hall Front Royal

Pros

  • pro The staff across nursing, rehabilitation, and management are excellent.
  • pro They are thoroughly pleased with their experience and would highly recommend Heritage Hall as a short-term or long-term placement.
  • pro The staff are very attentive and responsive to residents' needs.
  • pro The staff at Heritage Hall Front Royal are caring, friendly, and always willing to work with families.
  • pro The food is good and the activities are fun for residents.
  • pro The CNAs and nursing staff are phenomenal, and the administration is quick to answer questions.
  • pro Heritage Hall feels like a home due to the warm, compassionate care.

Cons

  • pro A reviewer described the management department as shady.
  • pro The facility never did anything to treat the illness.
  • pro The facility is dangerous and should be shut down.
  • pro The facility is run for profit only and is described as a warehouse/prison for seniors, with understaffing and low morale.
  • pro The nurses and staff were rude, unprofessional, and lacked compassion.
  • pro A patient stayed less than two weeks and developed pneumonia and kidney failure, and the reviewer would not recommend the place.
  • pro The food was terrible, the facility was overcrowded, not very clean, and the staff were overloaded and overworked.
  • pro The 200 wing smelled of urine and residents were left in urine-wet clothing and bedding for hours.

Review

Heritage Hall Front Royal is best suited for families seeking a rehab-focused transition facility, where mobility goals and therapy-driven recovery take priority. This community shines for short stays aimed at restoring strength after surgeries or acute illnesses, with therapy teams that push progress and nursing staff willing to tailor care to individual needs. It also serves as a plausible long-term option for residents who ultimately require steady, personal attention and who value responsive front-d desk and caregiver communication. In short, this is a compelling choice for rehab-oriented care and for families that prioritize a warm, involved staff over a pristine, luxury long-term setting.

The strongest and most repeatable positives center on the bedside care and practical therapy outcomes. Families note attentive, responsive nursing and rehabilitation staffs, with therapists who deliver meaningful progress and help residents regain independence. Several accounts describe the environment as welcoming and home-like, where front-desk personnel greet visitors and staff maintain open lines of communication. The quality of daily life can feel notably improved: consistent help with turning, feeding, and self-care, plus satisfying meals and engaging activities that keep residents engaged. In many stories, residents form strong bonds with caregivers, and families express relief that their loved ones are treated with warmth and respect on a regular basis.

Yet a chorus of significant concerns colors the overall picture. Management is frequently described as unstable or opaque, with critiques ranging from perceived prioritization of census or profits to actual experiences of understaffing and inconsistent oversight. Several reviews allege lapses in basic care and cleanliness, including odor issues and periods of neglect in urgent moments, and there are troubling narratives about end-of-life or medical-support decisions that some families feel were mishandled. The most damaging tales point to disorganized administration, staff burnout, and a sense that the facility's operations sometimes undermine trust during vulnerable times. These reports create a real hesitation for families weighing long-term or high-needs placements.

When weighing pros against cons, the rehab strengths and personal caregiver warmth frequently offset the more systemic downsides - at least for residents whose primary need is recovery and daily functional improvement. For postoperative or post-acute patients, the robust therapy programs and hands-on nursing can deliver tangible mobility gains and safer transitions home, with families anchored by reliable communication and a visible commitment from front-line staff. However, for those requiring sustained, high-level medical oversight or a serene, well-regulated long-term environment, the drawbacks in administration and consistency cannot be dismissed. The reality is that good rehab outcomes can coexist with troubling governance and care-quality variability, which means the decision hinges on the resident's specific needs and the family's tolerance for risk.

Potential contenders should seriously consider alternatives if the priority is ongoing memory care, complex chronic conditions, or a setting where long-term safety and meticulous oversight are nonnegotiable. If there is concern about staffing stability, administrative responsiveness, or the facility's ability to maintain clean, consistently hygienic conditions, other communities with stronger reputations for long-term caregiver reliability may be a better fit. Likewise, families seeking unwavering end-of-life care, comprehensive medical management, and a track record of steady, compassionate nursing leadership should weigh options that specialize more exclusively in those areas.

In sum, Heritage Hall Front Royal delivers a compelling option for rehab-centric care and for families who value heartfelt staff engagement and practical, goal-driven therapy. The best-fit resident is one focused on short- to medium-term recovery, with a family that can actively participate in care planning and stay engaged with caregivers. Those seeking a long-term, highly regulated environment with flawless end-of-life protocols or those who demand consistently exemplary governance should approach with caution and compare alternatives carefully. Visiting the community, meeting the therapy team, and talking candidly with administration will reveal whether this facility aligns with the resident's care goals and the family's expectations for safety, consistency, and quality of life.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Heritage Hall Front Royal in Front Royal, VA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to enjoy their retirement years.

Residents have access to a variety of amenities, including a beauty salon where they can get pampered and look their best. They can also relax and unwind while watching their favorite shows on cable or satellite TV. The community offers community-operated transportation to help residents get around town easily and conveniently.

For those who enjoy technology, there is a computer center equipped with high-speed internet access. This allows residents to stay connected with loved ones through email and social media platforms.

Meals are an important aspect of daily life, and at Heritage Hall Front Royal, residents can dine in a spacious dining room where restaurant-style meals are served. Special dietary restrictions can be accommodated to ensure that everyone's nutritional needs are met.

To promote physical fitness and well-being, there is a fitness room where residents can engage in exercise programs tailored to their abilities. Additionally, the outdoor space provides a peaceful retreat for enjoying fresh air and nature.

The community also focuses on mental wellness by providing various activities such as gaming rooms, small libraries, resident-run activities, and scheduled daily activities. These opportunities encourage social interaction and engagement among residents.

In terms of care services, staff members are available 24/7 with a call system in place for emergencies or assistance. They provide assistance with daily living activities such as bathing, dressing, transferring, and medication management. A mental wellness program ensures that residents' emotional well-being is prioritized.

Convenience is key at Heritage Hall Front Royal as move-in coordination services are provided to assist new residents during their transition. Transportation arrangements for non-medical needs are also available.

The location of the community offers numerous amenities nearby such as cafes, parks, pharmacies, restaurants, places of worship, and medical facilities. This provides easy access to essential services and opportunities for residents to explore their surroundings.

Overall, the Heritage Hall Front Royal in Front Royal, VA offers a supportive and enriching environment where seniors can enjoy their retirement years with peace of mind knowing that their needs are being well taken care of.

Nearby Places of Interest

Transportation

  • Enterprise Rent-A-Car (1.1 miles)
  • Thrifty Car Rental (1.1 miles)
  • Front Royal Warren County Airport (FRR) (2.8 miles)

Restaurants

  • McDonald's (1.1 miles)
  • Melting Pot Pizza (1.2 miles)
  • Cracker Barrel (1.5 miles)
  • Taco Bell (1.6 miles)
  • Mikado Japanese Steak & Seafood House (1.6 miles)
  • IHOP (1.6 miles)
  • Los Potrillos (1.6 miles)

Physicians

  • Jennifer Barron MD (1.4 miles)
  • Front Royal Internal Medicine (1.4 miles)
  • Warren Surgical Associates (1.4 miles)
  • Front Royal Pediatrics, PC (1.4 miles)
  • Front Royal Family Practice (1.4 miles)
  • Front Royal Family Practice (1.4 miles)
  • Skyline Family Practice PC (1.5 miles)

Pharmacies

  • Family Pharmacy Services (1.4 miles)
  • Epic Pharmacies (1.4 miles)
  • Valley Pharmacy (2.6 miles)
  • Lester's Pharmacy (2.7 miles)
  • Martin's Pharmacy (2.9 miles)
  • Greg's Family Pharmacy (3.1 miles)
  • CVS Pharmacy (3.2 miles)

Cafes

  • Starbucks (1.6 miles)
  • Happy Creek Coffee & Tea (2.5 miles)
  • Starbucks (9.1 miles)

Places of Worship

  • Saint John the Baptist Roman Catholic Church (2.2 miles)
  • Dynamic Life Praise & Worship Center (3.9 miles)
  • Unitarian Universalist Church of the Shenandoah Valley (8 miles)
  • Strasburg Christian Church Parsonage (8.6 miles)
  • Round Hill Church of the Brethren (11.1 miles)
  • St Stephen Lutheran Church (11.8 miles)
  • Toms Brook United Methodist (12.4 miles)

Hospitals

  • Warren Memorial Hospital (2.3 miles)
  • Warren Memorial Hospital (3.7 miles)

Parks

  • Rockland Park (2.3 miles)
  • Eastham Park (2.5 miles)
  • Skyline Caverns (3.4 miles)
  • Shenandoah National Park (5.4 miles)
  • Shenandoah River State Park (8.6 miles)

Theaters

  • The Family Drive-In Theatre (8.5 miles)
  • Alamo Drafthouse Winchester (11.8 miles)

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