Heritage Hall Front Royal

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Heritage Hall Front Royal

400 West Strasburg Road, Front Royal, VA 22630

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
5 stars
0
4 stars
1
3 stars
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2 stars
1
1 stars
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The staff at Heritage Hall Front Royal are described as very caring and willing to engage in good conversations.
    • pro The nurse communicates promptly with families and is eager to collaborate on care for residents.
    • pro Residents receive attentive care, including being turned, fed, and dressed appropriately.
    • pro The atmosphere is characterized as friendly and warm, creating a positive environment for residents.
    • pro The food provided at Heritage Hall is noted to be abundant, delicious, and appealing in aroma.

    Cons

    • pro The majority of the staff at Front Royal is described as rude, unprofessional, and lacking compassion for vulnerable residents.
    • pro There are reports of sores, mental trauma, and loss of belongings experienced by residents during their stay.
    • pro Residents reportedly go days without proper bathing or changing clothes, indicating neglect in personal care.
    • pro The lack of sterile procedures and insufficient communication regarding medication information upon discharge raises concerns about safety.
    • pro The food quality at Heritage Hall Front Royal is criticized as terrible and unappetizing.
    • pro The facility is described as overcrowded and not very clean, contributing to a negative environment for residents.
    • pro Staff members appear to be overloaded and overworked, impacting the level of care provided to residents.

    Review

    Heritage Hall Front Royal has received mixed reviews from families regarding the care provided to their loved ones. On one hand, there are commendations for the staff’s attentiveness and warmth toward residents, especially those with challenging conditions like dementia. One family expressed satisfaction with the overall interactions they had whenever they contacted the facility; they appreciated that the nursing staff was readily available to answer questions and provide updates on their mother’s condition. Their positive remarks extended to how well the caregivers managed basic necessities such as turning, feeding, and dressing residents who are unable to care for themselves. The atmosphere created by the staff was described as friendly and caring, making it easier for families to trust them with their loved ones’ well-being.

    In addition to praising the staff's dedication, families have noted that Heritage Hall provides ample food that is both plentiful and appetizing in appearance. This aspect of care is often overlooked but is essential to residents' quality of life, especially in a long-term care environment. For some families, this factor contributed positively to their overall assessment of the facility, reinforcing their belief that despite challenges related to transitions in payment methods or changes in their loved ones’ health status, Heritage Hall remains committed to ensuring residents have access to nourishing meals.

    However, contrasting opinions reveal serious concerns about the level of care provided at Heritage Hall Front Royal. One family shared a deeply troubling experience indicating severe dissatisfaction with many of the nurses and support staff members during a two-month stay. They described encounters marked by rudeness and unprofessional behavior among caregivers who appeared overwhelmed by their responsibilities. This lack of compassion becomes particularly alarming when considering patients who require sensitive handling due to vulnerabilities associated with age or medical conditions such as recovery from strokes. The author reflects on deep regret over not having heeded warnings from their loved one about poor treatment; such reflections resonate with others who feel helpless watching relatives suffer from inadequate care.

    The crux of these negative experiences centered around allegations of neglect that ranged from failure to bathe or change clothing for several days to more grave issues like bed sores arising from prolonged immobility. The emotional impact on residents was equally concerning; reports suggest that mental trauma increased during a time when physical interaction was already limited due to Covid-19 restrictions on visitations. Families argue that while policies aimed at protecting public health were crucial during this pandemic era, they should not come at an expense where resident well-being falters due to insufficient attention given by staff.

    Furthermore, some reviews pointed out logistical deficiencies within Heritage Hall Front Royal that undermined trust between families and caregivers. Concerns included unclear discharge procedures—specifically regarding medication information—and hints at loss of personal belongings throughout stays at this facility. These troubling signs brought forth a sentiment among families advocating for potential alternatives wherever feasible instead of remaining in what they perceived as an unsafe or poorly managed environment.

    As these conflicting experiences unveil themselves through various lenses—one highlighting attentive care amid challenges faced during personal transitions while another starkly emphasizes alarming neglect—a complex picture emerges surrounding life at Heritage Hall Front Royal. Families are left grappling with critical decisions regarding long-term placements within facilities designed ostensibly for compassionate caregiving versus harsh realities reflecting systemic difficulties encountered amidst staffing shortages exacerbated by recent healthcare crises affecting every sector across America today.

    In conclusion, while some residents may find comfort in dedicated individuals within Heritage Hall Front Royal exemplifying commitment towards ensuring dignified living circumstances even under extreme pressure,such findings can hardly mask underlying systemic issues present within so-called rehabilitation environments fostering vulnerability without adequate support structures backing those responsible caring dutifully over sickened souls placed into fragile situations demanding utmost sensitivity above all else required daily assistance ultimately expectedfrom any trusted caregiver entrusted ultimately by families seeking refuge under uncertain circumstances invoking fear—anxiety yearning assurances they matter equally through proper respect dignity afforded every human being regardless circumstance aligned perfectly alongside love provided wholeheartedly needed when navigating through life’s most arduous trials undergoing forever changed journeys searching solace wherever found amidst shadows haunting traumatic memories lingering far beyond mere walls containing suffering souls belonging home-longing hearts entwined together wishing only wholeness restored once again beneath sunlit skies bearing witness significant hope reignited yet uncertain trails ahead beckoning brighter tomorrows waiting eager embrace tenderly cradling dreams lost waiting rediscovered anew...

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    The Heritage Hall Front Royal in Front Royal, VA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to enjoy their retirement years.

    Residents have access to a variety of amenities, including a beauty salon where they can get pampered and look their best. They can also relax and unwind while watching their favorite shows on cable or satellite TV. The community offers community-operated transportation to help residents get around town easily and conveniently.

    For those who enjoy technology, there is a computer center equipped with high-speed internet access. This allows residents to stay connected with loved ones through email and social media platforms.

    Meals are an important aspect of daily life, and at Heritage Hall Front Royal, residents can dine in a spacious dining room where restaurant-style meals are served. Special dietary restrictions can be accommodated to ensure that everyone's nutritional needs are met.

    To promote physical fitness and well-being, there is a fitness room where residents can engage in exercise programs tailored to their abilities. Additionally, the outdoor space provides a peaceful retreat for enjoying fresh air and nature.

    The community also focuses on mental wellness by providing various activities such as gaming rooms, small libraries, resident-run activities, and scheduled daily activities. These opportunities encourage social interaction and engagement among residents.

    In terms of care services, staff members are available 24/7 with a call system in place for emergencies or assistance. They provide assistance with daily living activities such as bathing, dressing, transferring, and medication management. A mental wellness program ensures that residents' emotional well-being is prioritized.

    Convenience is key at Heritage Hall Front Royal as move-in coordination services are provided to assist new residents during their transition. Transportation arrangements for non-medical needs are also available.

    The location of the community offers numerous amenities nearby such as cafes, parks, pharmacies, restaurants, places of worship, and medical facilities. This provides easy access to essential services and opportunities for residents to explore their surroundings.

    Overall, the Heritage Hall Front Royal in Front Royal, VA offers a supportive and enriching environment where seniors can enjoy their retirement years with peace of mind knowing that their needs are being well taken care of.

    Nearby Places of Interest

    Transportation

    • Enterprise Rent-A-Car (1.1 miles)
    • Thrifty Car Rental (1.1 miles)
    • Front Royal Warren County Airport (FRR) (2.8 miles)

    Restaurants

    • McDonald's (1.1 miles)
    • Melting Pot Pizza (1.2 miles)
    • Cracker Barrel (1.5 miles)
    • Taco Bell (1.6 miles)
    • Mikado Japanese Steak & Seafood House (1.6 miles)
    • IHOP (1.6 miles)
    • Los Potrillos (1.6 miles)

    Physicians

    • Jennifer Barron MD (1.4 miles)
    • Front Royal Internal Medicine (1.4 miles)
    • Warren Surgical Associates (1.4 miles)
    • Front Royal Pediatrics, PC (1.4 miles)
    • Front Royal Family Practice (1.4 miles)
    • Front Royal Family Practice (1.4 miles)
    • Skyline Family Practice PC (1.5 miles)

    Pharmacies

    • Family Pharmacy Services (1.4 miles)
    • Epic Pharmacies (1.4 miles)
    • Valley Pharmacy (2.6 miles)
    • Lester's Pharmacy (2.7 miles)
    • Martin's Pharmacy (2.9 miles)
    • Greg's Family Pharmacy (3.1 miles)
    • CVS Pharmacy (3.2 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Happy Creek Coffee & Tea (2.5 miles)
    • Starbucks (9.1 miles)

    Places of Worship

    • Saint John the Baptist Roman Catholic Church (2.2 miles)
    • Dynamic Life Praise & Worship Center (3.9 miles)
    • Unitarian Universalist Church of the Shenandoah Valley (8 miles)
    • Strasburg Christian Church Parsonage (8.6 miles)
    • Round Hill Church of the Brethren (11.1 miles)
    • St Stephen Lutheran Church (11.8 miles)
    • Toms Brook United Methodist (12.4 miles)

    Hospitals

    • Warren Memorial Hospital (2.3 miles)
    • Warren Memorial Hospital (3.7 miles)

    Parks

    • Rockland Park (2.3 miles)
    • Eastham Park (2.5 miles)
    • Skyline Caverns (3.4 miles)
    • Shenandoah National Park (5.4 miles)
    • Shenandoah River State Park (8.6 miles)

    Theaters

    • The Family Drive-In Theatre (8.5 miles)
    • Alamo Drafthouse Winchester (11.8 miles)

    Frequently Asked Questions

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