Carriage Hill Health And Rehab Center

Pros

• Many residents appreciate the warm and inviting atmosphere of Carriage Hill Health & Rehab Center, including the pleasant workers and engaging receptionist.
• The facility offers a variety of activities for residents to participate in, helping to keep them engaged and active.
• Some families report satisfaction with the attentive nursing staff and the quality of care provided to their loved ones.
• Several reviewers note that the environment is clean and well-decorated, contributing to a welcoming atmosphere.
• Residents generally find the room accommodations adequate for their needs.
• One reviewer expressed comfort with placing their husband on a waiting list due to their positive experience during a facility tour.
• Meals served at the facility received some compliments regarding taste from certain residents and family members.

Cons

• The staff at Carriage Hill Health & Rehab Center is inconsistent, with some being unprofessional and dismissive towards residents' needs.
• Many residents experience long wait times for assistance after ringing their call bells.
• The food quality is often poor, and dietary restrictions are not adequately monitored or respected.
• Cleanliness issues persist, with reports of dirty floors and improperly handled laundry leading to missing clothes.
• Residents frequently feel neglected, with activities poorly communicated and staff failing to encourage participation.
• There are concerns about the inadequate staffing levels, resulting in insufficient care for residents, particularly during busy times.
• Serious health concerns reported by family members go ignored, leading to preventable medical issues for residents.
• The overall environment can be chaotic, with complaints about arguments among staff affecting patient care.
• Several reviews indicate that a lack of proper training among some staff members compromises the quality of care provided to residents.

Review

Carriage Hill Health & Rehab Center has garnered a mixed bag of reviews from families and residents, reflecting both its strengths and weaknesses in providing care for the elderly. On one hand, some reviewers commend the facility for its welcoming environment and dedicated staff. They have noted that the waiting area is nicely decorated, creating a warm atmosphere for both residents and visitors. Positive comments highlight the availability of ongoing activities designed to engage the residents, as well as caring interactions with staff members. Some families reported satisfactory experiences with their loved ones during rehabilitation stays, pointing out good therapy options and decent meal quality.

However, these positive aspects are overshadowed by several serious concerns raised in numerous reviews about the quality of care provided at Carriage Hill. Multiple accounts indicate significant issues with staffing levels, leading to inadequate attention being given to residents’ needs. Families expressed frustration over long wait times for staff response when assistance was requested via bells or call buttons, suggesting that understaffing hampers timely care delivery. Instances were reported where residents remained in uncomfortable positions or were neglected after requests were made for help—some even described emergency situations that arose from this lack of responsiveness.

Food quality emerged as a recurrent theme among negative feedback, particularly concerning dietary restrictions necessary for certain medical conditions. Several reviewers mentioned how their relatives were served inappropriate meals that did not adhere to prescribed low-fat diets or other specific nutritional needs, forcing family members to supplement their loved ones' meals outside of what was offered by Carriage Hill. This situation is compounded by claims that dietary concerns voiced to the staff often went unaddressed despite repeated communication about these critical matters.

The competence and temperament of some staff are also under scrutiny according to various accounts. While some caregivers received praise for being attentive and professional, others reportedly displayed indifference or rudeness towards both residents and family members alike. There were allegations of conflicts among nursing staff affecting morale and care quality—that overly stressed or poorly trained employees contributed negatively to patient experiences at the facility.

Cleanliness appeared to be another significant issue within Carriage Hill, as remarked upon by multiple reviewers who reported unsanitary conditions in both individual rooms and common areas. Complaints included dirty floors underneath furniture or in specific corners of rooms where cleaning was evidently lacking—a distressing sight in an establishment meant to provide health care services.

In conclusion, while Carriage Hill Health & Rehab Center has moments of strength characterized by friendly environments and competent therapy teams, far too many reviews indicate systemic problems regarding staffing levels, food service appropriateness for medical needs, inconsistency in resident care practices, and general cleanliness throughout the facility. Many families express a deep concern over whether their loved ones receive the necessary attention while living there—some even considering alternative arrangements entirely—as they navigate their fears about inadequate oversight in this health care setting. Given this broad spectrum of feedback ranging from appreciation to outrage regarding patient experiences at Carriage Hill Health & Rehab Center it seems imperative that prospective residents' families conduct thorough investigations into these issues before making decisions regarding long-term placements.

Physicians

• Pratt Medical Center - Jack Johnson Campus (0.1 miles)
• Chancellor Internal Medicine (0.2 miles)
• Chancellor Pediatrics (0.2 miles)
• Access Eye (0.4 miles)
• Primary & Urgent Care (0.5 miles)
• Childrens Health PC (0.6 miles)
• Prime Care Urgent & Family Care (0.9 miles)

Restaurants

• Durango Grill (0.5 miles)
• Chick-Fil-A (0.7 miles)
• Taco Bell (1 miles)
• McDonald's (1.1 miles)
• Checkers (1.1 miles)
• Cheddar's Scratch Kitchen (1.2 miles)
• Wendy's (1.3 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.2 miles)
• Giant Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.6 miles)
• Wegmans (2.7 miles)
• Giant Pharmacy (3.1 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (1.5 miles)
• Panera Bread (2.3 miles)
• Starbucks (3.4 miles)

Theaters

• Regal Fredericksburg & IMAX (1.7 miles)
• Paragon Village 12 (1.9 miles)

Places of Worship

• St Mary Of The Immaculate Conception (3.8 miles)