Manorcare Health Services - Fair Oaks

Pros

• The staff that the reviewer interacted with were extremely polite and caring, demonstrating knowledge in handling residents.
• The food was described as delicious, and the staff generously fed visitors during their stay.
• The entryway of the facility is creatively painted to resemble different outdoor spaces, enhancing the atmosphere for visitors.
• Some workers were noted to be good and caring, providing a glimpse of quality care amidst concerns about staffing.
• The physical therapists worked hard to help patients, showing dedication to their rehabilitation efforts.

Cons

• The facility consistently fails to provide basic care to its patients, leading to unsafe conditions and negligence.
• Staff members are indifferent and lack proper communication, resulting in patients not receiving timely assistance.
• Rooms are often dirty and in disrepair, with unclean bathrooms that cause discomfort for residents.
• Management is non-communicative, does not return calls, and makes excuses for inadequate care.
• Residents experience neglect, such as long wait times for necessary changes or assistance.
• There are reports of residents being left alone without proper monitoring or support.
• The quality of food served is subpar and raises health concerns due to allergies being overlooked.
• Patients have sustained injuries or health issues during their stay that were not adequately addressed by staff.
• Personal belongings of residents frequently go missing or are mishandled upon discharge from the facility.
• Overall staffing shortages contribute to a lack of personalized care and attention for residents' needs.

Review

The experience of various patients and their families at ManorCare Nursing Home has been overwhelmingly negative, highlighting significant concerns regarding the quality of care, staff responsiveness, cleanliness of the facility, and overall management. In several accounts, families expressed deep disappointment from the moment their loved ones arrived at the facility. One family recounted a harrowing scenario where their father struggled to use the help button for over two hours without receiving assistance for changing, only to be met with excuses from staff upon further inquiry. This lack of basic care suggests a systematic failure that puts vulnerable residents at risk.

Furthermore, reports indicate serious issues surrounding safe discharge procedures. One family noted that their father was released without confirming he had oxygen supplies at home—an essential need following his stay. Instead of ensuring he had access to necessary medical equipment during transportation home, they were left waiting for three hours before oxygen was delivered—raising alarms about potential health crises that could have arisen due to such negligence. The distressing reality is that many families worry about their loved ones’ safety in an environment where proper protocols seemingly take a backseat.

Moreover, numerous reviews commented on unclean living conditions within the facility. Residents reported dirty rooms and bathrooms despite frequent cleaning efforts by staff. Complaints included unkempt surroundings where trash consistently littered floors and where hygiene standards fell short—factors that are crucial in maintaining a healthy environment for anyone recovering or in need of care services. This neglect not only reflects poorly on the operational aspect of ManorCare but also resonates deeply with families who expect some level of comfort and dignity for their loved ones.

When it comes to staffing issues, there appears to be a widespread sentiment about inadequate personnel who often seem overwhelmed or indifferent towards patient needs. Several reviewers described moments when help was desperately needed yet not forthcoming; some witnessed aides engaged with personal devices rather than attending to residents awaiting assistance for critical needs like restroom access. Such observations paint a picture of how understaffing can compromise patient care quality while further emphasizing a lack of training or motivation among certain caregivers.

On the other hand, there were isolated accounts recognizing some positive experiences among both patients and families thankful for specific staff members who provided excellent care. A few noted how particular nurses showed genuine compassion and exceeded expectations during difficult times; however, these positive remarks were dwarfed by overwhelming complaints about inconsistency in staff performance and high levels of observed stress among workers attributable to being overburdened.

In conclusion, it's evident that while some employees may strive to deliver exceptional service amidst challenging circumstances at ManorCare Nursing Home, systemic problems remain prevalent throughout its operations—from cleanliness standards to emergency protocol adherence. Families have rightfully voiced concern about placing their loved ones here due to recurring themes of neglect and unsafe conditions laden with incompetence across various aspects of care delivery. Many recommend thoroughly researching alternatives before entrusting any family member into this environment—a sobering advisory stemming from shared unfortunate experiences detailing what might happen when expected standards slip through unnoticed cracks within caregiving institutions like ManorCare.

This area of Fairfax, Virginia offers a convenient and diverse range of amenities for seniors considering living in the area. With several reputable physicians nearby, including allergy specialists, eye surgeons, pediatricians, radiologists, and otolaryngologists, residents can easily access healthcare services. Additionally, there is a variety of dining options available within a short distance, including popular chains like Chick-Fil-A and McDonald's as well as local favorites like Blue Iguana and Ozzie's Good Eats. Several pharmacies are also close by for medication needs. For recreation and relaxation, there are parks like FairLakes Townhouse Playground and Van Dyck Park nearby. The area also offers cultural opportunities with theaters like Cinemark Fairfax Corner 14 and XD as well as places of worship for spiritual fulfillment. Transportation options are accessible with the Vienna/Fairfax Metro Station located within a reasonable distance for easy travel around the area or beyond.

Physicians

• Fairfax Allergy (0.4 miles)
• Eye Specialists and Surgeons of Northern Virginia (0.5 miles)
• Fairfax Pediatric Associates (1.3 miles)
• Fairfax Radiolgy Consultants Centreville/Clifton Imaging Center (4.3 miles)
• Otolaryngology Associates, PC (4.3 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• Blue Iguana (0.9 miles)
• Silver Diner (1 miles)
• Dogfish Head Alehouse (1.1 miles)
• Guapos Restaurant (1.3 miles)
• Ozzie's Good Eats (1.6 miles)
• McDonald's (2.8 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walmart Pharmacy (1.6 miles)
• Wegmans (2.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)

Hospitals

• Inova Vascular Diagnostic and Imaging Services - Fair Oaks (1 miles)
• Reston Hospital Nursery (6.2 miles)

Parks

• FairLakes Townhouse Playground (1 miles)
• Van Dyck Park (4.6 miles)
• Daniels Run Park (5.4 miles)
• Fairfax Memorial (5.8 miles)
• Foxstone Park (7.1 miles)
• Wolf Trap National Park for the Performing Arts (7.4 miles)

Cafes

• Starbucks (1.1 miles)
• Peet's Coffee and Tea (1.5 miles)
• Cafein (2.9 miles)
• Chateau De Chantilly Cafe (3.1 miles)
• Paris Baguette (4 miles)
• Starbucks (4.7 miles)
• Starbucks (5.3 miles)

Theaters

• Cinemark Fairfax Corner 14 and XD (1.5 miles)

Places of Worship

• Islamic Center Northern Virginia Trust (2.7 miles)
• St Andrew the Apostle Catholic Church (5.2 miles)

Transportation

• Vienna/Fairfax - GMU Metro Station (5.8 miles)
• AeroTrain - Concourse C (6.2 miles)
• Concourse C (6.2 miles)
• United Club (6.2 miles)
• Concourse A (6.3 miles)
• Shuttle to Main Terminal & A Gates (6.4 miles)
• Concourse D (6.4 miles)