The Laurels Of Charlottesville

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The Laurels Of Charlottesville

490 Hillsdale Drive, Charlottesville, VA 22901

For more information about senior living options: (844) 490-3973

4.2 from 125 reviews
5 stars
90
4 stars
8
3 stars
6
2 stars
3
1 stars
18

Skilled Nursing Facility

Overall Review of The Laurels Of Charlottesville

Pros

  • pro The staff are impressive and caring across PT, OT, nursing, and admin.
  • pro The facility is clean, well kept, and welcoming.
  • pro Louise in admissions is knowledgeable, helpful, and kind.
  • pro The admissions process is smooth and the team is friendly and supportive.
  • pro The PT/OT teams are outstanding and help patients progress.
  • pro The management is great and consistently works to improve the experience.
  • pro The Laurels provide compassionate, patient-centered care and treat families with respect.
  • pro The therapy program is excellent for both inpatient rehab and outpatient settings.
  • pro The staff consistently demonstrates efficiency, kindness, and dedication.
  • pro The Laurels come highly recommended by families for quality care.

Cons

  • pro The reviews describe chronic understaffing, leading to slow response times for residents' needs.
  • pro A reviewer claimed abuse and neglect by evening/weekend nurses, with call lights repeatedly ignored.
  • pro Several accounts mention dirty conditions, including urine odors, wet bedding, and unclean rooms.
  • pro Residents were described as sometimes left without baths or assistance for long periods.
  • pro Multiple reviewers warned against sending loved ones there.
  • pro Front desk/admissions were cited as unhelpful or poorly communicative.
  • pro Some reviews allege the facility prioritizes money over patient care.

Review

The Laurels of Charlottesville is best suited for families seeking a rehab- and post-acute care focus delivered in a clean, inviting environment with a strong therapy program and admissions team that can guide the transition smoothly. The facility earns praise for the quality of its physical and occupational therapy, with therapists described as skilled and motivating, and for staff who approach care with warmth and professionalism. It is particularly effective for those who want a facility that can push recovery forward - often enabling a return to home or a prior living arrangement - while also providing reliable cleanliness and a well-run admissions process. In short, this community rises to the top for rehabilitation goals and for families who value an approachable front office and a welcoming atmosphere.

Those weighing alternatives should consider places where around-the-clock staffing is more consistently available or where staffing shortages are less acute, especially on evenings and weekends. Several reviews raise red flags about under-staffing, slow response times, and uneven care quality after hours, suggesting that families with loved ones who require constant monitoring or who are highly dependent on bedside assistance may want to compare other options. Also bear in mind reports of inconsistent meals, variable room conditions, and occasional gaps in communication between shifts or departments. For residents who require private rooms, more robust long-term care oversight, or a facility with a tighter, more predictable routine, alternatives may offer greater peace of mind.

The main positives - especially the therapy program, cleanliness, and the responsive admissions team - often offset many of the drawbacks in day-to-day rehab scenarios. PT and OT are repeatedly highlighted as exceptional, with therapists who drive progress and help residents regain function. The walls feel orderly and the campus presents a professional, patient-focused image, which matters when families are navigating transitions. The admissions team, led by consistently praised figures like Louise and Margie, is frequently described as a steadying force: they simplify the paperwork, explain expectations clearly, and make the transition feel personal rather than procedural. When rehab goals are clear, these strengths can translate into meaningful gains and a smoother discharge plan.

Yet the cons are not trivial. Night shifts have been documented as less attentive, with reports of delays in basic needs, missed calls, and occasional lapses in daily hygiene or comfort. Stories of bath neglect, room cleanliness lapses, and even more troubling accounts of patient mistreatment cannot be ignored, even if they appear localized to specific shifts or timeframes. Food quality and dietary accommodations show inconsistency in some cases, and several reviews call out communication gaps - especially around medication administration, bed assignments, and discharge planning. Taken together, these concerns underscore a real risk for residents who require dependable, around-the-clock oversight and a consistently attentive nursing presence.

From a practical decision standpoint, families should approach a tour with a plan: observe how weekday teams operate compared with evenings, ask to see real-time care logs or handoffs, and engage directly with the director of nursing or operations to gauge current staffing levels and accountability. Prioritize conversations about private room availability, explicit care plans, and how the facility handles emergencies and readmissions. Request to speak with PT/OT staff about individualized rehab goals, and probe how dietary needs are managed for specific medical conditions. Even amid concerns, the community has earned trust in its therapy peers and in certain staff members who repeatedly go above and beyond to support residents and families.

In the end, The Laurels of Charlottesville delivers a solid, rehab-forward option in Charlottesville: a clean, well-maintained environment with standout therapy teams and a notably helpful admissions staff. It is a compelling choice for families prioritizing post-acute recovery, reconditioning, and a pathway back toward independence, provided there is a clear plan to monitor staffing consistency and to address any quality-of-care concerns promptly. If those safeguards can be established and respected, the Laurels can be a dependable partner in care. If not, and if unwavering 24/7 reliability and flawless day-to-day care are non-negotiable, exploring other nearby communities with a stronger track record across all shifts may be the prudent route.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlottesville-Albermarle (5 miles away) Charlottesville-Albermarle (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels Of Charlottesville in Charlottesville, VA is a vibrant and luxurious assisted living community offering a wide range of amenities and care services to enhance the lives of its residents. The community features beautiful and fully furnished accommodations with private bathrooms, allowing for comfort and privacy. Residents can enjoy delicious meals prepared by professional chefs in the elegant restaurant-style dining room, with special dietary restrictions catered to.

For those who like to stay active, there is a fitness room available as well as planned daily activities and resident-run activities to engage in. The wellness center provides mental wellness programs to promote overall well-being. The gaming room offers entertainment options for socializing and relaxation, while the small library provides a quiet space for reading and reflection.

Residents have access to various amenities such as a beauty salon, computer center, and Wi-Fi/high-speed internet for staying connected with loved ones. Transportation arrangements for non-medical needs are readily available, including transportation to nearby doctor's appointments. Move-in coordination services help ease the transition into the community.

In terms of care services, The Laurels Of Charlottesville offers 24-hour call system and supervision to ensure the safety and security of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided when needed. Medication management is also offered to ensure residents take their medications appropriately.

Located in Charlottesville, VA, this assisted living community enjoys proximity to several amenities outside its premises. There are four cafes nearby where residents can enjoy a cup of coffee or catch up with friends. Parks provide opportunities for outdoor recreation and relaxation. Pharmacies and physicians are conveniently located nearby for quick access to healthcare needs.

With 50 restaurants nearby, residents can explore various dining options beyond the community's own culinary offerings. Transportation arrangements are also available for accessing nearby places of worship or attending theaters.

Overall, The Laurels Of Charlottesville offers an enriching lifestyle filled with comprehensive care services, engaging activities, and convenient access to nearby amenities, ensuring that residents can lead fulfilling lives in a nurturing and supportive environment.

Nearby Places of Interest

Located in Charlottesville, Virginia, this area offers a variety of amenities and services that cater to the needs of seniors. With several physicians' offices nearby such as Albemarle Center for Family Medicine and Piedmont Pediatrics, residents have easy access to medical care. Additionally, there are pharmacies like Lewis & Clark Pharmaceuticals and Kroger Pharmacy close by for convenient medication refills. For leisure activities, Regal Stonefield & IMAX theater and cafes like Starbucks provide opportunities for entertainment and socializing. The presence of parks like Pen Park and Darden Towe Park also offer serene outdoor spaces for relaxation and exercise. Overall, this part of Charlottesville provides a well-rounded environment with essential services and recreational options for seniors looking to settle down in the area.

Physicians

  • Albemarle Center for Family Medicine (0.1 miles)
  • Albemarle Arthritis Associates (0.4 miles)
  • Professional Optical Service Incorporated (0.5 miles)
  • Blue Ridge Allergy & Asthma (0.9 miles)
  • Piedmont Pediatrics (1 miles)
  • Atlantic Coast Orthopaedic Specialists Plc (1.1 miles)
  • Albemarle Square Family Health (1.1 miles)

Restaurants

  • Guadalajara (0.2 miles)
  • Reason Beer (0.3 miles)
  • Love Sushi King (0.3 miles)
  • Mission BBQ (0.3 miles)
  • Wood Grill Buffet (0.4 miles)
  • McDonald's (0.5 miles)
  • Mezeh Mediterranean Grill (0.6 miles)

Pharmacies

  • Lewis & Clark Pharmaceuticals (0.3 miles)
  • Octapharma Plasma (0.5 miles)
  • Kroger Pharmacy (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • Kroger Pharmacy (1.5 miles)
  • Walmart Pharmacy (2.1 miles)
  • CVS Pharmacy (2.6 miles)

Theaters

  • Regal Stonefield & IMAX (0.7 miles)

Cafes

  • Starbucks (1 miles)
  • Shenandoah Joe Coffee Roasters (2.1 miles)
  • Kung Fu Tea (2.6 miles)
  • Mudhouse (2.6 miles)

Parks

  • Pen Park (2.1 miles)
  • Darden Towe Park (2.6 miles)

Places of Worship

  • St Paul's Memorial Church (2.5 miles)
  • University Baptist Church (2.6 miles)

Hospitals

  • Rector & Visitors of The University of Virginia (2.5 miles)
  • Kluge Children's Rehabilitation Center (2.7 miles)
  • University Hospital (2.7 miles)

Transportation

  • Amtrak (2.6 miles)

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