The Laurels Of Charlottesville

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The Laurels Of Charlottesville

490 Hillsdale Drive, Charlottesville, VA 22901

For more information about senior living options: (844) 490-3973

3 from 25 reviews
5 stars
7
4 stars
4
3 stars
4
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9

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at The Laurels are praised for being compassionate, thoughtful, and responsive to patient needs.
  • pro Samantha, the new activities director, is bringing fresh ideas and a positive atmosphere to the facility, enhancing residents' experiences.
  • pro Residents appreciate the cleanliness of the facility and the respectful demeanor of the staff.
  • pro Family members feel confident that their loved ones are well cared for at The Laurels, noting improvements in rehabilitation efforts.
  • pro One resident highlighted their experience as pleasant due to courteous staff and a clean environment.
  • pro Multiple reviews commend the professionalism of the caregivers, making families feel secure about their loved ones' care.
  • pro The meals served at The Laurels are described positively, with nice dining arrangements mentioned by residents.

Cons

  • pro Concerns Over Staffing: The facility is frequently described as understaffed, leading to delays in responding to patient needs and inadequate care during nighttime shifts.
  • pro Inadequate Care: Multiple reviews mention that residents were left without assistance, such as needing help getting out of bed or accessing their medications.
  • pro Poor Meal Management: There are numerous complaints regarding improper meal provision, including serving inappropriate foods for dietary restrictions and instances where residents were left hungry.
  • pro Cleanliness Issues: Several reviewers noted that the rooms were not cleaned adequately, with one mentioning a roommate's side of the room remaining dirty for hours.
  • pro Communication Problems: Family members expressed frustration over poor communication with staff, including delayed responses to calls and messages.
  • pro Unpleasant Environment: Some residents experienced distress due to disruptive roommates and lack of privacy in shared spaces.
  • pro Lack of Activities and Engagement: A few reviews indicated a lack of meaningful activities tailored to resident needs, making them feel isolated from social engagement opportunities.
  • pro Mixed Experiences with Staff Attitudes: While some staff members are praised, others are criticized as being rude or disrespectful towards patients and their families.

Review

The care of loved ones in rehabilitation facilities is a pressing concern for families, and recent reviews of two such places—the Laurels of Charlottesville and another unnamed facility—underscore the experiences, both positive and negative, that patients and their families have encountered. While some reviews laud the quality of care at The Laurels, others depict troubling conditions at the other facility that led to abandonment of care and significant distress for residents.

At the unnamed rehab facility, multiple serious issues arose within the first 12 hours after a grandmother's admission. Despite promises for a private room, none was available. Furthermore, dietary requirements were grossly overlooked; the staff failed to provide appropriate meals aligned with her cardiac diet and neglected critical medication protocols by refusing to provide food with her medication. Alarmingly, they even served grapefruit, which she was instructed to avoid. The distressing environment was compounded by an unmanageable roommate situation that severely impacted her wellbeing, culminating in her passing out from stress and requiring readmission to a hospital.

Conversely, The Laurels received consistent praise for its clean facilities and attentive staff. One reviewer described their wife’s 19-day stay as compassionate and well-managed. Caregivers were noted for responsiveness to needs, maintaining cleanliness throughout the day, administering medications effectively, engaging patients through conversation, and encouraging participation in physical rehabilitation tasks. A newly appointed activities director named Samantha has been credited with enhancing engagement through innovative activities that bring joy to residents.

However, not all experiences at The Laurels are uniformly positive. Some family members reported concerns over staffing shortages during evening hours leading to delayed responses to patients’ needs. For instance, one reviewer mentioned how lengthy wait times could leave residents without timely assistance. Additionally, issues surrounding dietary restrictions persisted as another resident struggled with receiving proper meals suited to their condition despite assurances from staff members.

Staffing levels emerged as a common theme across several reviews; while many appreciated the daytime crew's performance at The Laurels, nighttime staff appeared less attentive according to some accounts. One daughter expressed frustration over her mother being repeatedly served foods she could not eat due to lack of adequate monitoring—a problem exacerbated by understaffing during off-hours when help might be needed most.

Despite mixed observations regarding availability and response times in both establishments portrayed through customer testimonials, many highlighted exceptional kindheartedness among caregivers at The Laurels—acknowledged consistently amid challenges faced in patient management due primarily to broader systemic healthcare staffing shortages seen across various institutions nationwide.

In summary, while The Laurels often shines through its dedicated staff who provide personalized attention amidst operational challenges such as understaffing or meal provision disputes—indicative of larger industry-wide trends—the concerning narratives surrounding unmet promises about patient comfort (such as private accommodations), inadequate meal provision protocols (particularly regarding medical diets), disruptive roommates leading to stress-induced health crises present stark contrasts reflective of dire conditions facing certain rehab facilities beyond those which reassure families grappling with complex decisions around rehabilitative care for their loved ones.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlottesville-Albermarle (5 miles away) Charlottesville-Albermarle (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels Of Charlottesville in Charlottesville, VA is a vibrant and luxurious assisted living community offering a wide range of amenities and care services to enhance the lives of its residents. The community features beautiful and fully furnished accommodations with private bathrooms, allowing for comfort and privacy. Residents can enjoy delicious meals prepared by professional chefs in the elegant restaurant-style dining room, with special dietary restrictions catered to.

For those who like to stay active, there is a fitness room available as well as planned daily activities and resident-run activities to engage in. The wellness center provides mental wellness programs to promote overall well-being. The gaming room offers entertainment options for socializing and relaxation, while the small library provides a quiet space for reading and reflection.

Residents have access to various amenities such as a beauty salon, computer center, and Wi-Fi/high-speed internet for staying connected with loved ones. Transportation arrangements for non-medical needs are readily available, including transportation to nearby doctor's appointments. Move-in coordination services help ease the transition into the community.

In terms of care services, The Laurels Of Charlottesville offers 24-hour call system and supervision to ensure the safety and security of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided when needed. Medication management is also offered to ensure residents take their medications appropriately.

Located in Charlottesville, VA, this assisted living community enjoys proximity to several amenities outside its premises. There are four cafes nearby where residents can enjoy a cup of coffee or catch up with friends. Parks provide opportunities for outdoor recreation and relaxation. Pharmacies and physicians are conveniently located nearby for quick access to healthcare needs.

With 50 restaurants nearby, residents can explore various dining options beyond the community's own culinary offerings. Transportation arrangements are also available for accessing nearby places of worship or attending theaters.

Overall, The Laurels Of Charlottesville offers an enriching lifestyle filled with comprehensive care services, engaging activities, and convenient access to nearby amenities, ensuring that residents can lead fulfilling lives in a nurturing and supportive environment.

Nearby Places of Interest

Located in Charlottesville, Virginia, this area offers a variety of amenities and services that cater to the needs of seniors. With several physicians' offices nearby such as Albemarle Center for Family Medicine and Piedmont Pediatrics, residents have easy access to medical care. Additionally, there are pharmacies like Lewis & Clark Pharmaceuticals and Kroger Pharmacy close by for convenient medication refills. For leisure activities, Regal Stonefield & IMAX theater and cafes like Starbucks provide opportunities for entertainment and socializing. The presence of parks like Pen Park and Darden Towe Park also offer serene outdoor spaces for relaxation and exercise. Overall, this part of Charlottesville provides a well-rounded environment with essential services and recreational options for seniors looking to settle down in the area.

Physicians

  • Albemarle Center for Family Medicine (0.1 miles)
  • Albemarle Arthritis Associates (0.4 miles)
  • Professional Optical Service Incorporated (0.5 miles)
  • Blue Ridge Allergy & Asthma (0.9 miles)
  • Piedmont Pediatrics (1 miles)
  • Atlantic Coast Orthopaedic Specialists Plc (1.1 miles)
  • Albemarle Square Family Health (1.1 miles)

Restaurants

  • Guadalajara (0.2 miles)
  • Reason Beer (0.3 miles)
  • Love Sushi King (0.3 miles)
  • Mission BBQ (0.3 miles)
  • Wood Grill Buffet (0.4 miles)
  • McDonald's (0.5 miles)
  • Mezeh Mediterranean Grill (0.6 miles)

Pharmacies

  • Lewis & Clark Pharmaceuticals (0.3 miles)
  • Octapharma Plasma (0.5 miles)
  • Kroger Pharmacy (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • Kroger Pharmacy (1.5 miles)
  • Walmart Pharmacy (2.1 miles)
  • CVS Pharmacy (2.6 miles)

Theaters

  • Regal Stonefield & IMAX (0.7 miles)

Cafes

  • Starbucks (1 miles)
  • Shenandoah Joe Coffee Roasters (2.1 miles)
  • Kung Fu Tea (2.6 miles)
  • Mudhouse (2.6 miles)

Parks

  • Pen Park (2.1 miles)
  • Darden Towe Park (2.6 miles)

Places of Worship

  • St Paul's Memorial Church (2.5 miles)
  • University Baptist Church (2.6 miles)

Hospitals

  • Rector & Visitors of The University of Virginia (2.5 miles)
  • Kluge Children's Rehabilitation Center (2.7 miles)
  • University Hospital (2.7 miles)

Transportation

  • Amtrak (2.6 miles)

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