Manorcare Health Services-Arlington

Pros

• One reviewer noted that the physical therapy provided at Manor Care was good, despite being infrequent.
• There was praise for a particular staff member, Gloria, who was described as helpful and supportive to families.
• A family felt that the transition from the hospital to the rehab center was made easy by a welcoming representative who addressed all their questions.
• Another review highlighted that nursing staff were accommodating and treated family visits warmly, making them feel like part of the family.
• A reviewer commended the food served at Manor Care as nicer than hospital food, indicating some level of satisfaction with meal quality.
• One positive comment expressed gratitude for an overall excellent experience with the service received during a post-surgery rehabilitation stay.

Cons

• The facility was described as having an abominable condition, with water-damaged ceiling tiles, rust, mold, and outdated equipment.
• Staff were reported to be extremely rude, inattentive, and unresponsive to patients' needs.
• Residents experienced delayed medication administration and inadequate assistance for known fall risks.
• There were multiple reports of unappetizing food served cold and insufficient food options for residents with special dietary needs.
• The cleanliness of the facility was frequently criticized, with mentions of disgusting conditions and the presence of mice and rats.
• Families faced challenges in communication as it was difficult to reach nursing staff or obtain information regarding their loved ones' care.
• Patients reported feeling neglected due to the lack of timely responses to call buttons and overall disorganization in patient transportation.
• Residents expressed feelings of discomfort and dissatisfaction during their stay, contributing to a negative emotional state.

Review

The Manor Care facility in Arlington has received a barrage of negative reviews from families and patients who have experienced inadequate care, unsanitary conditions, and disrespectful treatment. Many reviews highlighted alarming deficiencies in patient care that raise serious concerns about the facility's operations. From reports of neglect to critical issues such as malnutrition, dehydration, and unsatisfactory living conditions, it is evident that the experience for many patients and their families at this facility has been deeply troubling.

Several accounts described instances of neglect that are particularly chilling. One reviewer recounted finding their 95-year-old mother sitting in wet underclothes shortly after her arrival at Manor Care. The family felt compelled to take her home due to what they deemed unacceptable standards of care. Similar sentiments echoed throughout multiple reviews, with individuals reporting short staffing levels that impeded timely responses to urgent medical needs, especially for patients identified as fall risks. Such delays can pose serious health risks for elderly residents who require immediate assistance.

Physical conditions within the facility also drew heavy criticism from reviewers. Reports pointed out water-damaged ceilings, mold-infested areas, holes in doors, cracked toilet seats, and outdated healthcare devices—all contributing to a disturbing atmosphere that detracts from any semblance of a healing environment. Furthermore, one reviewer noted the presence of pests such as mice and rats within the premises, indicating not just poor maintenance but potential violations regarding health and safety standards.

Many families voiced frustration over food quality and dietary management as well. A common theme emerged regarding meal preparations; one family recounted how their son was provided with pureed food despite previously eating regular meals before his stay. Complaints about servings coming cold were rampant; caregivers often had to step in just to heat up meals for their loved ones—something that should be a basic service offered by the institution itself. Another notable issue involved shortages of linens and towels necessary for patient dignity and hygiene.

Communication breakdowns also became apparent among many families trying to navigate care processes at Manor Care. Several reviews indicated difficulty reaching medical staff when inquiries arose regarding patient status or treatment plans; often only receptionists were available to offer information. Instances where family members were treated rudely during visits compounded feelings of distress as loved ones grappled with seeing their relatives neglected or inadequately cared for within the nursing home setting.

Despite these overwhelming negatives shared across numerous accounts, a handful of contrasting reviews provided rays of hope amid the discontent. Some families reported positive experiences with particular staff members who demonstrated compassion towards residents when engaged directly by visitors or during therapy sessions—though these positive interactions appeared sporadic rather than systemic throughout the establishment’s operations.

As frustrations mount over experiences described at Manor Care Arlington—such as rude staff behavior, lackluster medical attention, subpar living conditions—the call for major improvements resonates louder than ever among those affected by these troubling dynamics. With calls for transparency and accountability growing stronger by the day, it is clear that significant changes must be undertaken at this facility if trust is ever to be restored among current residents’ families who are left feeling voiceless amidst profoundly unsettling circumstances.

Parks

• Glencarlyn Park (0.5 miles)
• Bluemont Junction Trail (1.3 miles)
• Huntley Meadows Park (3.5 miles)
• Long Bridge Park (4.4 miles)
• Georgetown Waterfront Park (4.6 miles)
• Gravelly Point Park (4.8 miles)
• West Potomac Park (4.9 miles)

Restaurants

• McDonald's (0.9 miles)
• Chick-Fil-A (1 miles)
• Chipotle Mexican Grill (1.6 miles)
• Taco Bell (1.7 miles)
• McDonald's (1.7 miles)
• Italian Store (1.8 miles)
• Medium Rare (2.1 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)

Cafes

• Starbucks (1.7 miles)
• Tatte Bakery & Cafe (2.8 miles)
• Starbucks (3.8 miles)
• Starbucks (4.4 miles)
• Blue Bottle Coffee (4.6 miles)
• Junction Bakery & Bistro (4.7 miles)
• For Five Coffee (5.3 miles)

Transportation

• Ballston-MU Metro Station (1.8 miles)
• East Falls Church Metro Station (2.3 miles)
• Pentagon Metro Station (4.1 miles)
• Van Dorn Street Metro Station (4.2 miles)
• Crystal City Metro Station (4.2 miles)
• Ronald Reagan Washington National Airport Metro Station (4.6 miles)
• American Airlines Admirals Club (4.6 miles)

Hospitals

• Georgetown University Hospital Pasquerilla Center (4.6 miles)
• MedStar Georgetown University Hospital (4.6 miles)
• Inova Fairfax Medical Campus (5.2 miles)
• Labor and Delivery - Fairfax Hospital (5.3 miles)
• Sibley Memorial Hospital (5.4 miles)
• Inova Heart and Vascular Institute (5.4 miles)

Theaters

• AMC Georgetown 14 (4.7 miles)
• AMC Hoffman Center 22 (5.1 miles)

Physicians

• Virginia Heart (5.1 miles)
• Telegraph Corner Family Medicine (5.3 miles)
• The Centers For Advanced Orthopaedics (5.6 miles)
• Foxhall Pediatrics (5.6 miles)
• American College of Obstetricians & Gynecologists (5.7 miles)