Copley Manor in Morrisville, VT

Pros

• The nurses from Copley's ER and orthopedics went above and beyond to provide urgent care.
• Dr. Monier delivered a successful surgery with warm, calming bedside manners and ongoing availability to answer questions.
• The ER team, including Dr. Putnam, provided great care and demonstrated professionalism and attentiveness.
• RN Jenna and EMT Tracey were spectacular in their care.
• The shoulder surgery with Dr Macy was a very pleasant experience; the entire care team was caring, professional and thorough.
• Copley Hospital is a fantastic local hospital; the staff are incredible and treat patients like family.
• The knee replacement experience was excellent; the staff were kind, thoughtful and highly skilled, with special thanks to Dr. Antell.
• The ER doctors and nurses were thorough, diligent and caring, and patients felt they were valued.

Cons

• They claimed Vermont has no proper, decent, or professional health care workers.
• They argued that all the people answering phones have no skills and should not be representing medical professional centers.
• They criticized the hospital CEO for caring more about profits than the health and wellbeing of women in the community.
• They warned not to bring anyone you care about to this hospital.
• They described their experience as terrible: they were treated badly and not given any pain relief after vomiting all day.
• They labeled the hospital the worst they have ever been to.
• They stated that staff refused to run tests or listen to symptoms and would not provide basic care unless the patient was dying.
• They alleged the hospital almost killed their child by not listening to concerns.

Review

Copley Manor in Morrisville, VT is best suited for families seeking local, rapid-access hospital support for an aging relative who may require urgent ER care, straightforward orthopedics, and practical post-acute planning. The reviews consistently highlight a local, small-town feel where nurses and frontline clinicians can be attentive and hands-on, and where patients often encounter compassionate bedside care in the ER and during surgical recovery. For seniors who prize proximity to a familiar community hospital and uncomplicated, direct communication with care teams, this setting can deliver dependable, family-friendly service when emergencies arise. The caveat is that this is not a universally smooth experience for every elder traveler, especially when chronic, highly coordinated care pathways are the expectation.

Those who may want to consider alternatives are primarily families seeking rock-solid consistency in day-to-day care, transparent billing, and long-range care planning. Several reviews surface concerns about uneven bedside manner, communication gaps, and billing disputes that can erode trust over time..wait times and triage experiences vary widely, and some families encounter staff who appear rushed or dismissive in non-emergent situations. For elders with complex, ongoing medical needs - where routine primary care coordination, specialized geriatric services, or predictable follow-up are non-negotiable - larger systems with dedicated geriatrics programs or more robust post-acute networks may reduce friction and miscommunication. In short, substitutes may be preferable when consistency and financial clarity are paramount.

The key pros - compassionate ER and orthopedic teams, prompt attention in crisis moments, and verifiable success in surgeries - often offset many of the negatives, but not completely. When care is truly needed, reviewers recount responsive nurses, clear explanations, and skilled surgeons delivering solid outcomes, with several accounts praising speed and attentiveness in the ER and post-operative care. These strengths matter most to families anxious about acute events or the need for efficient recovery planning. Yet the variability in everyday interactions, reported billing frustrations, and episodes of poor patient experience in certain departments temper the overall value. The experience tends to hinge on which staff members are on shift and which service line is engaged.

From a long-term care perspective, the hospital's core strengths lie in acute and post-acute surgical care, with some praise for rehabilitation and allied services when executed well. However, one notable critique is that the attached or nearby rehabilitation pathways can feel uneven, and a few reviews point to disappointing experiences with outpatient or PT services tied to the facility. For families evaluating assisted living with medical supports, this signals that Copley Manor's hospital relationship can be an asset for acute episodes and post-acute recovery, but it is not a substitute for a comprehensive, on-site geriatric care program. Prospective residents should confirm how discharge planning, home health integration, and rehab timelines will be managed to avoid gaps in care once back home.

Practical due-diligence steps should shape the decision. Ask for a candid briefing on discharge planning: who coordinates post-acute care, what rehab options exist, and how timely access to follow-up with specialists is assured. Inquire about billing practices, transparency, and dispute resolution processes, and request recent examples of successful patient navigation through complex bills. Tour the triage and inpatient areas with a focus on wait times, communication loops, and the ease of speaking with care managers. Finally, compare with larger regional centers that offer more standardized geriatric care pathways and evidence-based post-acute networks, ensuring a clear, articulated plan for emergencies, routine care, and long-term support.

In the end, Copley Manor will serve seniors who prioritize local access, genuine caregiver warmth, and reliable surgical and emergency capabilities, provided expectations acknowledge variability in daily service, soundness of billing processes, and the need for active discharge planning. For families seeking unwavering consistency, comprehensive geriatric programs, and crystal-clear costs, alternatives within larger systems may prove more dependable. The right choice hinges on balancing the comfort of a nearby, responsive hospital environment against the imperative of predictable care continuity and transparent financial arrangements over the long arc of aging in place.

This part of Morrisville, Vermont offers a variety of amenities and services that may be appealing to seniors looking to relocate. There are several physicians and pharmacies in close proximity, making healthcare easily accessible. Additionally, there are places of worship for spiritual support and restaurants for dining out. The presence of transportation options such as car rentals and a nearby train station can provide convenience for travel needs. For leisure activities, there are parks nearby for outdoor enjoyment and cafes for socializing with friends or enjoying a cup of coffee. The availability of a hospital within a reasonable distance ensures access to medical care in case of emergencies. Overall, this area provides a blend of essential services and recreational opportunities that could make it an attractive option for senior living in Morrisville.

Physicians

• The Women's Center (0.3 miles)
• Dr Gary Waring Family Practice (0.3 miles)
• Walters, Jennifer Womens Center at Copley (0.4 miles)
• Morrisville Family Health Care (0.4 miles)
• Out and About (0.4 miles)
• Diagnostic Imaging at Copley Hospital (0.4 miles)
• Ernest D Lapierre (0.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• Hannaford Pharmacy (1.1 miles)
• Kinney Drugs (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Heritage Drugs (8.1 miles)
• Walgreens (11.5 miles)
• Kinney Drugs (15.1 miles)

Places of Worship

• Seventh-Day Adventist Church (0.3 miles)
• Second Congregational Church (2.8 miles)
• Blessed Sacrament Church (7.4 miles)
• Jewish Community Of Greater (7.5 miles)
• Hardwick Bible Baptist Church (11.7 miles)
• United Church of Hardwick (11.8 miles)
• Hardwick Bible Baptist Church (12.3 miles)

Restaurants

• Wok & House (0.4 miles)
• Thompson's Flour Shop (0.4 miles)
• El Toro (0.4 miles)
• The Hardwick Village Restaurant (0.6 miles)
• Lost Nation Brewing (1 miles)
• McDonald's (1.3 miles)
• Black Diamond Barbeque Catering (1.3 miles)

Transportation

• Alamo (1.4 miles)
• U-Haul Neighborhood Dealer (11.1 miles)
• U-Haul Neighborhood Dealer (11.5 miles)
• Waterbury Stowe Train Station - Amtrak (17.1 miles)

Parks

• Old Mill Park (7 miles)
• Stowe Pinnacle (8.9 miles)
• Smugglers Notch State Park (9.1 miles)
• Jeffersonville Dog Park (12.9 miles)
• Little River State Park (14.2 miles)

Cafes

• Woodland Baking And Coffee (7.4 miles)
• Black Cap Coffee (7.6 miles)
• PK Coffee (8.1 miles)
• Green Goddess Cafe (8.3 miles)
• Trapp Family Lodge Kaffeehaus (9.2 miles)
• Mansfield Cafe (9.4 miles)
• The Art House Gallery, Studio And School (12.5 miles)

Hospitals

• Beeken (12.3 miles)