577 Washington Highway, Morrisville, VT 05661
For more information about senior living options: (866) 208-4318
Overall Review of Residential Care At The Manor
Pros
The Manor staff cared for residents like family, showing exceptional kindness and dedication.- Residents were treated with respect and dignity by The Manor’s staff.
- Families received regular, informative updates about their loved ones’ care.
- The Manor is a high-quality, clean, and well-maintained facility located near the hospital.
- The staff provided compassionate, attentive care, especially during challenging health situations.
- The Manor maintained strict safety protocols during COVID to protect residents.
Cons
The place is full of liars and snakes.- Overnight supervisors are friends with regular CNAs and will choose their friends over traveling staff members.
- They pocket travelers' money and won't update medical licenses.
- Staff members take consecutive overnight smoke breaks near residents' windows.
- Travelers and contract workers should stay away because they are overworked and staff favor local friends over outsiders.
Review
Residential Care At The Manor in Morrisville, VT is best suited for families seeking a small, homey environment where staff can develop long-standing, caring relationships with residents. This community shines for those who value continuity of care, personal attention, and a setting that feels more like a family home than a campus. It is particularly attractive to families with residents who appreciate frequent updates, direct access to caregivers, and a facility that remains close to medical support, The Manor sits just across from hospital-related services and other medical providers. Those who prefer a larger campus, more formal memory-care programming, or a setting with highly regimented routines may want to consider alternatives.
At its strongest, The Manor demonstrates a clear commitment to warmth and individualized care. Positive references repeatedly describe staff as devoted, treating residents with dignity and respect, and forming genuine connections that feel familial. Several families note the ability of caregivers to provide attentive, ongoing support over extended periods, including cases where residents required ongoing assistance and end-of-life care. The small-scale environment appears to support meaningful interactions, and reviews emphasize clean facilities, decent food, and a calm, manageable atmosphere that many families associate with peace of mind during difficult transitions.
Another significant pro is the quality of communication and responsiveness. Families recount staff who provide timely updates about health changes, routinely consult with clinicians, and explain care decisions in understandable terms. This kind of transparency matters when critical medical isn’t overwhelming the day-to-day experience. The Manor’s intimate setting also lends itself to frequent conversations with family members about a resident’s preferences and evolving needs, and caretakers appear willing to accommodate reasonable requests when possible. These elements collectively help families feel informed and respected during a challenging process.
A deeply negative review cannot be ignored, even when it stands apart from the broader chorus of praise. One account alleges deception, financial improprieties, and favoritism, painting a picture of a workplace where trust and accountability may be uneven. Such concerns touch on staffing dynamics, supervision, and the integrity of operations, issues that every family should probe directly. The same review also raises questions about on-site safety practices and the consistency of frontline coverage. Because these claims are serious, potential residents should pursue thorough due diligence: verify licensing and background processes, inquire about audit trails, request a clear policy on staff supervision and turnover, and seek candid answers about any past concerns.
When weighing the pros and cons, The Manor’s core strengths, personalized attention, a small and manageable environment, strong family communication, and proximity to hospital services, can outweigh the drawbacks for many families. The key trade-off is dependence on stable, trustworthy staffing and robust oversight. If care plans require frequent, highly specialized medical oversight or memory-care programming, or if risk management around staff conduct is a paramount concern, alternatives with larger teams, formalized memory units, or stricter governance may be more appropriate. The Manor remains a compelling option for those who prioritize relational care in a contained setting.
For families evaluating this community, the prudent path is to visit with specific questions in hand: meet the administrator and direct caregivers, observe a shift, and request a tour of typical resident rooms and common areas. Obtain copies of standard care plans and a breakdown of services included in monthly fees, along with any add-ons. Ask for recent references from current families and a transparent overview of staff-to-resident ratios, turnover, and how emergencies are handled after regular hours. When these steps are completed, the decision will rest on whether the intimate, people-first approach aligns with the resident’s medical needs and the family’s expectations for safety, accountability, and open communication.
28 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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