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Heritage Park Healthcare And Rehabilitation in Roy, UT

Heritage Park Healthcare And Rehabilitation is a nursing home community in Roy, UT.

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Heritage Park Healthcare And Rehabilitation in Roy, UT

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  • Interior

    A vintage-style mercantile storefront inside a building, featuring decorative windows and a bookshelf.

  • Outdoors

    A sign for Heritage Park surrounded by colorful flowers on a sunny day.

  • Building

    A courtyard featuring several flags in front of a modern building.

  • Architecture

    A modern building with a flagpole and a well-maintained lawn under a clear blue sky.

  • Windows

    A well-lit room featuring a hospital bed, chair, and storage shelves with a view of the outside through a window.

  • Kitchen

    A cozy kitchen with wooden cabinets and modern appliances.

  • Entrance

    A hotel lobby with a reception desk and large windows.

  • Artwork

    A spacious waiting room with comfortable seating and a reception desk, adorned with decorative artwork.

  • Seating Area

    A calm and neatly arranged waiting room with multiple chairs, a painting on the wall, and patterned wallpaper.

  • Outdoor

    A courtyard with multiple flagpoles displaying various flags outside a building on a cloudy day.

  • Exercise Equipment

    A physical therapy room equipped with various rehabilitation tools and exercise machines.

  • Waiting Area

    A healthcare facility room equipped with dialysis chairs and medical equipment.

  • Gazebo

    An empty indoor space featuring tables, chairs, a gazebo, and a mural on the wall.

  • Reception Area

    A modern and comfortable waiting room with several chairs and tables.

2700 West 5600 South, Roy, UT 84067

For more information about senior living options: (866) 208-4318

3.8 from 128 reviews
5 stars
75
4 stars
15
3 stars
7
2 stars
1
1 stars
30

Overall Review of Heritage Park Healthcare And Rehabilitation

common

Staff care is a strong theme

Residents and families repeatedly describe genuinely caring staff who respond to needs.

A large share of reviewers focus on how kind, attentive, and supportive the staff felt during rehab or longer stays. Multiple reviews mention therapists, nurses, and CNAs being helpful day to day, and some families say communication and check-ins made a difference. A few reviewers also describe staff shortages or uneven coverage, but even those comments often distinguish better-performing caregivers from management gaps.

differentiator

Therapy support helps residents improve

Physical and occupational therapy are central to the experience and commonly described as effective.

Many reviewers connect improvement to therapy, calling out physical therapy and occupational therapy as a key part of getting stronger. Several reviews describe daily PT/OT pushing residents to regain mobility or strength, and others say the rehab team got them back on their feet sooner than expected. Even where reviews raise concerns about care overall, therapy is often mentioned as a part that worked well or helped a resident recover.

common

Cleanliness is often mentioned

Many reviewers say the facility looks and stays clean, with few odor complaints.

A recurring positive point is that residents and visitors noticed a clean environment, including rooms and common areas. Some reviewers also describe the building as in good repair and having no odors, which contributed to comfort during a stay. There are also negative reviews alleging neglect and hygiene problems, but the overall pattern includes multiple separate mentions of cleanliness and being well kept.

caveat

Food quality is inconsistent

Food reviews range from praised meals to frequent complaints about portions and temperature.

Food is a major topic, with some reviewers praising menu variety and “great†tasting food, including chefs and well-balanced meals. Other reviewers describe breakfasts in particular as poorly portioned, cold, or not meeting dietary requests, including requests not being followed. A few comments also point to food being modified in ways they did not like, such as being puréed or ground up for specific needs.

caveat

Call response and staffing are questioned

Several reviewers describe slow responses, limited coverage, or trouble getting help when needed.

Beyond general staff praise, some reviews describe delays when calling for assistance, including long waits for nurses after using call buttons and concerns about communication. Multiple negative comments also cite being understaffed or overwhelmed, with residents waiting longer for help with basic needs. A few reviewers mention phone access problems or difficulty reaching staff, adding to concerns about responsiveness during stressful moments.

caveat

Memory care gets mixed feedback

Reviews about memory care describe both supportive staff and concerns about placement and attention.

For families whose loved ones were placed in memory care, reviews are mixed. Some say the memory care unit staff were kind and knew patients well, and others mention activities geared toward that unit. Other reviewers complain about decisions around placement and care follow-through, including concerns that residents did not receive expected therapy or proper attention once in memory care.

common

Nearby clinics and parks

The area includes nearby health, pharmacy, and community destinations for families.

Reviewers often involve ongoing medical needs, and the neighborhood includes several nearby options for services and errands. For example, there are nearby pharmacy locations and a nearby church and parks that can support visits and day-to-day family planning. Distances vary by destination, but the list includes multiple practical nearby stops.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Roy, Utah offers a variety of amenities and services that are convenient for senior living. There are several places of worship nearby, as well as pharmacies, restaurants, physicians' offices, and parks within a short distance. The area also has reliable transportation options with the Roy Frontrunner Station nearby. Additionally, there are hospitals and medical facilities in close proximity for easy access to healthcare services. The cafes provide opportunities for socializing and enjoying a cup of coffee with friends or family. Overall, this part of Roy offers a well-rounded community with everything seniors may need for a comfortable and enjoyable lifestyle.

Places of Worship

  • Our Savior's Lutheran Church (0.5 miles)
  • The Church Of Jesus Ä°st Of Latter-Day Saints (2.3 miles)

Pharmacies

  • Apothecary Pointe Pharmacy (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Herefordshire Clinic Pharmacy (1.1 miles)
  • Intermountain Pharmacy (1.1 miles)
  • Kent's Pharmacy (1.1 miles)
  • Kent's Market (1.1 miles)

Restaurants

  • McDonald's (1 miles)
  • Warren's Family Drive-In (1 miles)
  • Arby's (1 miles)
  • So Delicious Japanese Wasabi (1 miles)
  • McDonald's (1.8 miles)
  • Hibachi House of Clinton (1.8 miles)
  • Zaxby's (1.9 miles)

Physicians

  • Standard Optical - Roy Eye Doctor (1 miles)
  • Rodney Grogan, PA-C | Utah Family Medicine (1.1 miles)
  • Intermountain Health Care (1.1 miles)
  • Rock Run Medical (1.2 miles)
  • Advanced Foot & Ankle Center (1.7 miles)
  • Utah Digestive Health Institute (2.2 miles)
  • Westside Medical (2.2 miles)

Parks

  • Roy West Park (1.1 miles)
  • Emma Russell Park (1.9 miles)
  • Wildwood Park (2.2 miles)
  • West Haven Sports Complex (2.3 miles)
  • Fort Buenaventura (5 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (3 miles)
  • Dutch Bros Coffee (3.5 miles)
  • Buzzbru (4.1 miles)

Transportation

  • Roy Frontrunner Station (1.8 miles)
  • Avis Rent A Car (4.6 miles)

Hospitals

  • Ogden Regional Medical Center (3.9 miles)
  • My Family Birth Center - Utah Certified Midwives, Licensed Nurse Midwife (3.9 miles)
  • Argyle Dental Sleep and TMJ (4.3 miles)
  • Intermountain Medical Group (4.8 miles)
  • McKay Dee ENT (5 miles)
  • Intermountain LiVe Well Center (5.1 miles)

Frequently Asked Questions

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