Mt. Ogden Health And Rehabilitation Center

Pros

• Some family members have found the staff to be very responsive and accommodating, addressing their questions and concerns promptly.
• The facility appears clean and well-maintained, with pleasant outdoor grounds and tidy interiors.
• Several individuals appreciate the spaciousness of the rooms and the homey atmosphere of Mt. Ogden Health & Rehabilitation Center.
• A few reviews highlight that certain nursing staff and CNAs provide exceptional care to residents.
• One reviewer noted a significant improvement in their loved one's condition during rehabilitation at the facility.
• The dining area is described as inviting, with complimentary snacks like popcorn and cookies offered to visitors.

Cons

• The facility has a high turnover rate, leading to understaffing and long wait times for assistance when pressing the call button.
• Many residents frequently complain about the quality of food, with reports of inadequate meal options and unsatisfactory taste.
• The social worker is perceived as unprofessional and threatening, making it difficult for families to relocate their loved ones to other facilities.
• Residents often experience delays in medication administration and lack of timely personal care, such as showers.
• Staff incompetence and laziness are cited repeatedly, with reports of missing staff members during shifts and inadequate supervision.
• Complaints about unsanitary conditions within shared restrooms have been noted, impacting the living situation for residents.
• Some family members expressed concern over improper medical care, including missed medications that led to increased suffering for their loved ones.
• Visitors reported poor communication from staff regarding changes in visitation policies and overall treatment experiences.
• A family member described a situation where the facility's actions led to severe financial consequences for their loved one’s future housing options due to pressure to liquidate assets for Medicaid eligibility.
• Overall dissatisfaction is expressed regarding management’s ability to resolve complaints and improve service quality at the facility.

Review

Mt. Ogden Health & Rehabilitation Center has garnered mixed reviews from residents and their families, highlighting significant concerns regarding staffing, care quality, and management practices. Many reviewers expressed frustration over the high turnover rates among staff, leading to chronic understaffing that severely impacts resident care. Residents reported waiting excessively for assistance after pressing call buttons—sometimes up to three or four hours—demonstrating a critical lack of timely support. This ongoing issue has left many feeling vulnerable and neglected in a facility that is supposed to cater to their health and well-being.

The quality of food served at Mt. Ogden also drew considerable criticism. While some meals were deemed acceptable during special occasions like Thanksgiving family dinners, many residents consistently complained about the inadequacy of daily meal options. Common complaints included repetitive menus featuring items such as cheeseburgers for dinner or grilled cheese for lunch, leading to feelings of malnutrition among residents who were not satisfied with the limited choices provided. Even more alarming was the claim that orders were frequently mishandled or unavailable due to kitchen staff negligence.

Equally troubling have been experiences with the social work department within the facility. One reviewer described an intimidating experience where threats of legal action were employed to discourage family members from relocating their loved ones out of Mt. Ogden Health & Rehabilitation Center. This created an atmosphere of coercion rather than support, further complicating matters for families seeking better environments for their relatives’ long-term care needs. In light of such negative encounters, it is understandable why families would consider seeking legal advice just to facilitate a change in residency.

Concerns about hygiene and personal care routines emerged prominently in several reviews as well. Instances were cited where residents waited excessively—over 21 days—for a scheduled shower, contrary to standard practices that suggest they should receive personal hygiene management multiple times a week. Complaints about sitting in wet or unclean conditions for extended periods highlighted staff inefficacy during crucial caregiver duties, raising ethical questions regarding consistent hygiene standards within the facility.

Despite these serious issues, some positive feedback has surfaced regarding specific staff members and certain aspects of care within Mt. Ogden Health & Rehabilitation Center. Several individuals have lauded particular nurses and physical therapists for their dedication and effectiveness in providing necessary treatment and rehabilitation services. A few families mentioned satisfaction with how responsive certain staff members were when they reached out with questions or concerns; however, this appears to be inconsistent across shifts and departments.

Overall, while there are scattered accounts pointing toward satisfactory experiences in terms of cleanliness and immediate interactions with some caregivers, the overarching narrative remains one marked by dissatisfaction related to leadership oversight and operational effectiveness at Mt. Ogden Health & Rehabilitation Center. The recurring themes of inadequate staffing levels, poor meal quality, neglectful personal care practices, and troubling social work dynamics present a challenging environment not conducive for proper patient recovery or mental health sustainability—a reality that leads many families to urgently seek alternate facilities for their loved ones' long-term care needs.

This part of Washington Terrace, Utah, offers a convenient and accessible array of healthcare services such as audiology, dermatology, primary care, radiology, and cardiovascular care within a short distance. The nearby hospitals provide excellent medical care with specialized services for birthing and ENT needs. In terms of amenities, there are several pharmacies close by for easy access to medications. Additionally, there is a variety of dining options ranging from fast food to casual dining restaurants for seniors to enjoy a meal out. For leisure activities, there are several parks in the area for outdoor recreation and places of worship nearby for spiritual fulfillment. Transportation options are also available with car rental services and a train station within a few miles. Overall, this neighborhood provides a comprehensive range of services and amenities that would make it a practical choice for senior living in Washington Terrace.

Physicians

• Audiology Service of Ogden (0 miles)
• Larry E. Urry, MD (0.1 miles)
• Rocky Mountain Dermatology (0.1 miles)
• Paramount Medical Care (0.1 miles)
• Associates In Radiology (0.1 miles)
• MountainStar Primary Care (0.1 miles)
• Northern Utah Cardiovascular Associates (0.1 miles)

Hospitals

• My Family Birth Center - Utah Certified Midwives, Licensed Nurse Midwife (0.1 miles)
• Ogden Regional Medical Center (0.1 miles)
• Intermountain Medical Group (1 miles)
• McKay Dee ENT (1.5 miles)
• Intermountain LiVe Well Center (1.6 miles)

Pharmacies

• Care First Pharmacy (0.2 miles)
• South Ogden Pharmacy (1 miles)
• Fresh Market Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Macey's, Happy Shopping (2.1 miles)
• Kwik Stop Drug (2.1 miles)

Restaurants

• Virgs Restaurant (1.4 miles)
• Raising Cane's Chicken Fingers (1.6 miles)
• Arby's (1.7 miles)
• Panda Express (1.7 miles)
• Olive Garden (1.8 miles)
• In-N-Out Burger (1.8 miles)
• Cafe Rio Mexican Grill (1.9 miles)

Cafes

• Dutch Bros Coffee (1.7 miles)
• Rosa's Cafe (3.5 miles)
• Kaffe Mercantile (3.8 miles)
• Starbucks (3.9 miles)

Transportation

• Avis Rent A Car (3 miles)
• Roy Frontrunner Station (3.9 miles)

Parks

• Mount Ogden Park (3.3 miles)
• Fort Buenaventura (4 miles)
• Roy West Park (4.1 miles)
• Greyhawk Park (4.4 miles)

Places of Worship

• Our Savior's Lutheran Church (3.3 miles)
• The Church Of Jesus İst Of Latter-Day Saints (3.5 miles)
• Ogden Utah Temple (4.3 miles)
• Church of Jesus Christ of Latter Day Saints (4.6 miles)