Mountain View Health Services
Save5865 South Wasatch Drive, Ogden, UT 84403
For more information about senior living options: (844) 490-3973
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A wide range of experiences emerges from the collective impressions shared by families and residents, spanning several facilities and states. Across the board there are glowing notes about caring, professional staff and well-maintained surroundings, but there are also stark warnings about cleanliness, safety, and administrative handling. Several reviewers recount Utah facilities that felt welcoming and well-run, with emphasis on attentive nurses, helpful doctors, and ongoing activities designed to engage residents. In these accounts, families describe rooms that feel generous, staff who communicate clearly about medications, and a sense that the facility truly supports both residents and their loved ones.
On the more positive end, one facility is praised for its staff's professionalism and the feeling that care is well managed. Reviewers highlight larger-than-average rooms and updated spaces, which contribute to a more comfortable environment for residents. Dementia- and Alzheimer's-focused care is specifically noted in a favorable light, with staff offering guidance to families about what to say and how to handle visits, helping to keep resident well-being at the center. There are mentions of engaging activities, a curious willingness from staff to answer questions, and a sense that the facility supports families as they navigate medication changes and disease progression. Some reviewers even recommend the facility to others based on these strengths.
But the record is not without its darker chapters. A number of reviews describe severe cleanliness and safety concerns, including reports of black mold that was described as very prominent at a particular date, old, worn blankets, duct tape on air-conditioning units, and a general sense of neglect. Smell is repeatedly cited as a telltale problem, with some reviewers recounting rooms that carried a strong urine odor and overall impressions that the facility did not meet basic standards of sanitation. There are accounts of residents being left uncomfortable or in distress, with claims of under-staffing contributing to delayed assistance. In several cases, families describe being faced with rude or unsympathetic staff, poor communication, and a feeling that their loved ones were not receiving the level of care they expected or were promised.
Financial and administrative concerns also color the experiences. Reviewers describe situations where money and payees were mishandled or misrepresented, with claims of social security payments being redirected or difficult-to-resolve billing issues. Several families report difficulty getting return calls, unreturned messages, and front-office or front-line staff who were perceived as unhelpful or unprofessional. These kinds of administrative missteps compound the emotional strain of caring for a loved one in a setting that is supposed to offer security and support.
One notable thread revolves around the Mountain View Health Services profile, which includes more positive notes - the facility is described as well decorated, clean, and pleasant during a tour, with a director providing thorough information about transferring a spouse to the facility. Reviewers praise large rooms, a well-regarded staff, and amenities like a solarium with a koi pond and a sizable theater for activities. The food is specifically described as good, with personal anecdotes about shared meals. Yet even within this favorable frame, there are cautionary undercurrents - some reviewers speak to negative personal experiences outside of the facility, including a home visit by a caretaker who was rude and judgmental, reminding readers that individual encounters can vary widely even within the same organization.
In aggregate, the collection underscores a fundamental truth: the quality of care appears to vary significantly from one facility to another, and even within the same facility over time. Positive observations tend to cluster around attentive staff, meaningful activities, comfortable rooms, and transparent communication about care and medications. Negative reports frequently center on cleanliness and odor, perceived neglect, safety concerns, and inconsistent administrative responsiveness. For families evaluating these settings, the message is clear: diligence and firsthand experiences matter - touring facilities, asking pointed questions about staffing levels, infection control, and how emergencies and transfers are handled, and seeking out current residents' and families' perspectives can be as important as any brochure or rating.
Mountain View Health Services in Ogden, UT is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our community provides a variety of amenities to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room with restaurant-style dining, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for each resident's convenience and privacy, access to a small library for reading enthusiasts, telephone service in each unit, transportation arrangement for non-medical purposes as well as transportation to doctors' appointments when needed. Our wellness center offers various wellness programs and activities to promote physical and mental well-being. We also provide Wi-Fi/ high-speed internet connectivity throughout the community.
Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing and transfers. Our dedicated team is experienced in medication management to ensure that residents receive their prescribed medications on time. We provide diabetic diets as required and cater to special dietary restrictions to accommodate individual needs.
At Mountain View Health Services in Ogden, UT we believe in promoting an active lifestyle and offer a range of activities for our residents. These include concierge services to assist with any personal requests or needs, fitness programs to promote physical health and wellness, planned day trips for recreational outings outside the community premises that allow residents to explore the beauty of the surrounding area while socializing with their peers. Residents can also participate in resident-run activities which fosters social engagement within our community. Additionally, we offer scheduled daily activities designed to keep our residents engaged mentally and socially.
Our location offers convenient access to various amenities nearby including 4 cafes where residents can enjoy a cup of coffee or have social gatherings with friends or family members nearby. There are also 2 parks in close proximity for residents who enjoy outdoor activities and nature walks. With 14 pharmacies, 44 physicians and 21 restaurants nearby, residents have easy access to medical services, dining options and can conveniently fill their prescriptions or visit local eateries. Additionally, there is a transportation service available nearby which is beneficial for residents who need assistance commuting to various destinations. For those seeking spiritual fulfillment, there is a place of worship within close proximity of our community.
In case of emergencies or personalized medical care needs, our community is situated near 5 hospitals ensuring quick access to healthcare facilities.
At Mountain View Health Services in Ogden, UT we strive to provide a comfortable and enriching environment for our residents. Our amenities and care services are designed with the well-being and happiness of our residents in mind, making us an ideal choice for individuals looking for assisted living in the area.
This part of Ogden, Utah, offers a convenient and accessible location with a variety of amenities nearby. With several physicians, pharmacies, hospitals, and cafes in close proximity, residents can easily access healthcare services and enjoy dining options. The area also features parks for outdoor recreation and places of worship for spiritual fulfillment. Transportation options are available with a car rental service nearby. Overall, this neighborhood provides a comfortable and well-rounded environment for seniors looking to settle down in a vibrant community.
Mountain View Health Services is located at 5865 South Wasatch Drive, Ogden, UT 84403 in Weber County, Utah
Mountain View Health Services on seniors.fyi includes 3 photos including images showing caregiver, nursing home, assistance, healthcare, living room, outdoor, and more.
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