Mountain View Health Services

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Mountain View Health Services Mountain View Health Services Mountain View Health Services

Mountain View Health Services

5865 South Wasatch Drive, Ogden, UT 84403

For more information about senior living options: (844) 490-3973

3.1 from 21 reviews
5 stars
8
4 stars
2
3 stars
3
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1 stars
8

Skilled Nursing Facility

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    Overall Review of Mountain View Health Services

    Pros

    • pro The facility is described as a great place with professional staff.
    • pro The staff were very attentive and patient with residents, including those with dementia.
    • pro The rooms are bigger and more spacious than in many other facilities.
    • pro There is plenty of engaging activities for residents to participate in.
    • pro The nurses and doctors were helpful in explaining medications and disease progression.
    • pro The facility offers an awesome solarium with a koi pond for residents to relax.
    • pro The theater room is large and used for activities and movies.
    • pro The food is really good.

    Cons

    • pro The facility is described as a dump with prominent black mold.
    • pro The place smelled like urine and residents were reportedly dirty during visits.
    • pro Staff were rude and unhelpful, including a caretaker who spoke down to the reviewer.
    • pro The staff allegedly held the resident's Social Security funds and misused a payee arrangement.
    • pro Management and front office staff are described as horrible and unprofessional, with poor communication.
    • pro The building used old blankets, duct tape on the air conditioner, and a sticky recliner, signaling neglect.
    • pro Black mold is present in the facility.
    • pro Residents were medicated and neglected, with instances of being left in urine for hours.
    • pro The reviewer urged others to stay away from the facility.

    Review

    A wide range of experiences emerges from the collective impressions shared by families and residents, spanning several facilities and states. Across the board there are glowing notes about caring, professional staff and well-maintained surroundings, but there are also stark warnings about cleanliness, safety, and administrative handling. Several reviewers recount Utah facilities that felt welcoming and well-run, with emphasis on attentive nurses, helpful doctors, and ongoing activities designed to engage residents. In these accounts, families describe rooms that feel generous, staff who communicate clearly about medications, and a sense that the facility truly supports both residents and their loved ones.

    On the more positive end, one facility is praised for its staff's professionalism and the feeling that care is well managed. Reviewers highlight larger-than-average rooms and updated spaces, which contribute to a more comfortable environment for residents. Dementia- and Alzheimer's-focused care is specifically noted in a favorable light, with staff offering guidance to families about what to say and how to handle visits, helping to keep resident well-being at the center. There are mentions of engaging activities, a curious willingness from staff to answer questions, and a sense that the facility supports families as they navigate medication changes and disease progression. Some reviewers even recommend the facility to others based on these strengths.

    But the record is not without its darker chapters. A number of reviews describe severe cleanliness and safety concerns, including reports of black mold that was described as very prominent at a particular date, old, worn blankets, duct tape on air-conditioning units, and a general sense of neglect. Smell is repeatedly cited as a telltale problem, with some reviewers recounting rooms that carried a strong urine odor and overall impressions that the facility did not meet basic standards of sanitation. There are accounts of residents being left uncomfortable or in distress, with claims of under-staffing contributing to delayed assistance. In several cases, families describe being faced with rude or unsympathetic staff, poor communication, and a feeling that their loved ones were not receiving the level of care they expected or were promised.

    Financial and administrative concerns also color the experiences. Reviewers describe situations where money and payees were mishandled or misrepresented, with claims of social security payments being redirected or difficult-to-resolve billing issues. Several families report difficulty getting return calls, unreturned messages, and front-office or front-line staff who were perceived as unhelpful or unprofessional. These kinds of administrative missteps compound the emotional strain of caring for a loved one in a setting that is supposed to offer security and support.

    One notable thread revolves around the Mountain View Health Services profile, which includes more positive notes - the facility is described as well decorated, clean, and pleasant during a tour, with a director providing thorough information about transferring a spouse to the facility. Reviewers praise large rooms, a well-regarded staff, and amenities like a solarium with a koi pond and a sizable theater for activities. The food is specifically described as good, with personal anecdotes about shared meals. Yet even within this favorable frame, there are cautionary undercurrents - some reviewers speak to negative personal experiences outside of the facility, including a home visit by a caretaker who was rude and judgmental, reminding readers that individual encounters can vary widely even within the same organization.

    In aggregate, the collection underscores a fundamental truth: the quality of care appears to vary significantly from one facility to another, and even within the same facility over time. Positive observations tend to cluster around attentive staff, meaningful activities, comfortable rooms, and transparent communication about care and medications. Negative reports frequently center on cleanliness and odor, perceived neglect, safety concerns, and inconsistent administrative responsiveness. For families evaluating these settings, the message is clear: diligence and firsthand experiences matter - touring facilities, asking pointed questions about staffing levels, infection control, and how emergencies and transfers are handled, and seeking out current residents' and families' perspectives can be as important as any brochure or rating.

    Features

    Housing

    • 155 resident community capacity 155 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mountain View Health Services in Ogden, UT is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our community provides a variety of amenities to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room with restaurant-style dining, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for each resident's convenience and privacy, access to a small library for reading enthusiasts, telephone service in each unit, transportation arrangement for non-medical purposes as well as transportation to doctors' appointments when needed. Our wellness center offers various wellness programs and activities to promote physical and mental well-being. We also provide Wi-Fi/ high-speed internet connectivity throughout the community.

    Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing and transfers. Our dedicated team is experienced in medication management to ensure that residents receive their prescribed medications on time. We provide diabetic diets as required and cater to special dietary restrictions to accommodate individual needs.

    At Mountain View Health Services in Ogden, UT we believe in promoting an active lifestyle and offer a range of activities for our residents. These include concierge services to assist with any personal requests or needs, fitness programs to promote physical health and wellness, planned day trips for recreational outings outside the community premises that allow residents to explore the beauty of the surrounding area while socializing with their peers. Residents can also participate in resident-run activities which fosters social engagement within our community. Additionally, we offer scheduled daily activities designed to keep our residents engaged mentally and socially.

    Our location offers convenient access to various amenities nearby including 4 cafes where residents can enjoy a cup of coffee or have social gatherings with friends or family members nearby. There are also 2 parks in close proximity for residents who enjoy outdoor activities and nature walks. With 14 pharmacies, 44 physicians and 21 restaurants nearby, residents have easy access to medical services, dining options and can conveniently fill their prescriptions or visit local eateries. Additionally, there is a transportation service available nearby which is beneficial for residents who need assistance commuting to various destinations. For those seeking spiritual fulfillment, there is a place of worship within close proximity of our community.

    In case of emergencies or personalized medical care needs, our community is situated near 5 hospitals ensuring quick access to healthcare facilities.

    At Mountain View Health Services in Ogden, UT we strive to provide a comfortable and enriching environment for our residents. Our amenities and care services are designed with the well-being and happiness of our residents in mind, making us an ideal choice for individuals looking for assisted living in the area.

    Nearby Places of Interest

    This part of Ogden, Utah, offers a convenient and accessible location with a variety of amenities nearby. With several physicians, pharmacies, hospitals, and cafes in close proximity, residents can easily access healthcare services and enjoy dining options. The area also features parks for outdoor recreation and places of worship for spiritual fulfillment. Transportation options are available with a car rental service nearby. Overall, this neighborhood provides a comfortable and well-rounded environment for seniors looking to settle down in a vibrant community.

    Physicians

    • RAYUS Radiology (0.2 miles)
    • Shields Orthotic Prosthetic Services (0.3 miles)
    • Utah Digestive Health Institute (0.3 miles)
    • Greg A. Roberts (0.4 miles)
    • Enhancement by Stephan L. Ralston, MD (0.4 miles)
    • Center for Neurological Services (0.4 miles)
    • Wasatch Dermatology (0.4 miles)

    Pharmacies

    • Walgreens (0.2 miles)
    • Fresh Market Pharmacy (0.3 miles)
    • South Ogden Pharmacy (1 miles)
    • Care First Pharmacy (1.8 miles)
    • CVS Pharmacy (2.1 miles)
    • Macey's, Happy Shopping (3.4 miles)
    • Kwik Stop Drug (3.4 miles)

    Hospitals

    • Intermountain Medical Group (1 miles)
    • Ogden Regional Medical Center (1.8 miles)
    • My Family Birth Center - Utah Certified Midwives, Licensed Nurse Midwife (1.9 miles)
    • Intermountain LiVe Well Center (1.9 miles)
    • McKay Dee ENT (2.1 miles)

    Restaurants

    • Virgs Restaurant (1.7 miles)
    • Burly Burger (2.3 miles)
    • Raising Cane's Chicken Fingers (3.3 miles)
    • In-N-Out Burger (3.3 miles)
    • Panda Express (3.3 miles)
    • Chuck-A-Rama Buffet (3.3 miles)
    • Olive Garden (3.3 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (3 miles)
    • Our Savior's Lutheran Church (5.2 miles)

    Parks

    • Greyhawk Park (3.1 miles)
    • Mount Ogden Park (3.5 miles)

    Cafes

    • Dutch Bros Coffee (3.3 miles)
    • Kaffe Mercantile (4.3 miles)
    • Rosa's Cafe (4.6 miles)
    • Starbucks (5 miles)
    • Starbucks (5 miles)

    Transportation

    • Avis Rent A Car (4.3 miles)

    Frequently Asked Questions

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