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Regency Village in Webster, TX

Regency Village is a nursing home community in Webster, TX.

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Regency Village in Webster, TX

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  • Building

    A brick building with an arched entrance, surrounded by trees and featuring flags at the front.

  • Architecture

    A brick building with a gabled roof and arched entrance.

  • Trees

    A suburban neighborhood street with houses, trees, and parked cars.

  • Landscaping

    Entrance sign of an apartment complex surrounded by trees and parked cars.

  • Entrance

    A large brick building with a central arched entrance and symmetrical windows.

  • Parking

    A brick building with a parking lot and several vehicles on a cloudy day.

409 West Green, Webster, TX 77598

For more information about senior living options: (866) 208-4318

3 from 82 reviews
5 stars
35
4 stars
7
3 stars
1
2 stars
2
1 stars
37

Overall Review of Regency Village

caveat

Staffing and care response is mixed

Residents describe both attentive moments and serious gaps in help.

Many residents and families describe slow or missed responses to nurse call buttons, delays with bathing, and concerns about assistance with daily needs. Several accounts also mention medication problems or residents not receiving care as expected. On the other hand, some reviewers specifically call out caring staff members and say nurses answer questions and keep family informed.

common

Facility looks clean and well kept

Reviews repeatedly mention cleanliness and a maintained facility.

A number of reviewers emphasize that the building is clean and that the atmosphere feels comfortable, with some describing it as decorated bright and cheery. A few residents also mention specific areas like dining and rehab as being kept up well. Even among critical reviews, some acknowledge that the facility itself can look nice, even if they felt the care did not match that first impression.

common

Dining quality is split

Dining gets both compliments and complaints from families.

Some reviewers say the food is good, healthy, or fairly presented, and they describe residents enjoying meals in the dining room. Others report that food was awful, had the same menu repeatedly, or that diet plans were not followed. The community also lists restaurant-style dining and special-diet support, which aligns with how some residents discuss meal planning and dietary restrictions.

differentiator

Therapy and wound care vary

Rehab support is a key part of stays, with mixed results in reviews.

Several families describe positive therapy experiences, including a large physical therapy gym, helpful therapy teams, and support during wound care and recovery. Others describe therapy not happening as expected or residents not receiving the help they needed to build strength, walk, or recover after surgery. Across reviews, families often connect therapy quality to outcomes and day-to-day progress.

caveat

Costs and billing hassles come up

Some reviewers feel the pricing and business office process create stress.

A few reviewers say the overall cost is very expensive, and they compare it unfavorably to their expectations. Other comments focus on billing or refund issues, including delays in getting a refund after a resident passed away. These concerns appear alongside broader care complaints for some families, making the financial experience part of the overall dissatisfaction.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 122 resident community capacity 122 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • William P X (12 miles away) William P X (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Clinica Hispana La Paz (0.3 miles)
  • Dermatological Association Of Texas (0.5 miles)
  • Benraouane Fethi Y MD Fethi Ben Raouane, MD (0.6 miles)
  • Clear Lake Specialties (0.7 miles)
  • Allergy & Asthma Associates (0.7 miles)
  • Texas Oncology (0.8 miles)
  • Cardiolife (0.8 miles)

Restaurants

  • Saloon Door Brewing (0.4 miles)
  • Whataburger (0.4 miles)
  • Chuy's (0.6 miles)
  • Cheddar's Scratch Kitchen (0.7 miles)
  • Pho Barr (1.1 miles)
  • Pappas Delta Blues Smokehouse (1.2 miles)
  • JINYA Ramen Bar - NASA (1.2 miles)

Theaters

  • Cinemark (0.5 miles)

Hospitals

  • Clear Lake Regional Heart Tower (0.7 miles)
  • UTMB Health Clear Lake Campus (1 miles)

Cafes

  • Black Rock Coffee Bar (1.3 miles)
  • Starbucks (1.4 miles)
  • Java Owl Coffee House (1.6 miles)
  • Starbucks (1.7 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.5 miles)

Places of Worship

  • Nassau Bay Baptist Church (1.4 miles)
  • St Bernadette Catholic Church (2.7 miles)
  • St Mary Catholic School (2.7 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • CVS Speciality (1.6 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)

Parks

  • Nassau Bay City Park (2 miles)
  • Challenger 7 Memorial Park (2.3 miles)
  • University Green Park - Doggie Walk/Run (2.4 miles)
  • Sabal Park (2.9 miles)
  • Bay Knoll Park (3.6 miles)
  • Hometown Heroes Park (4 miles)

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