Mystic Park Nursing & Rehabilitation Center

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  • Interior

    A cozy living room setup featuring a blue sofa and armchairs, complemented by decorative lamps.

  • Decor

    The welcoming reception area of Mystic Park, featuring a contemporary design with warm wood accents.

  • Building

    Aerial view of a community center surrounded by green fields and a parking area.

  • Architecture

    A welcoming entrance of a hospitality building under a clear blue sky.

  • Landscaping

    Welcome sign to a park surrounded by lush greenery.

  • Seating Area

    An elderly woman enjoying a moment of relaxation in a community seating area.

  • Office

    A modern healthcare reception area with wooden accents and a welcoming environment.

  • Assistance

    A caregiver engages with an elderly individual during a recreational activity, promoting social interaction and mental stimulation.

Mystic Park Nursing & Rehabilitation Center

8503 Mystic Park, San Antonio, TX 78254

For more information about senior living options: (844) 490-3973

3.1 from 10 reviews
5 stars
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4 stars
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0
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1 stars
4

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Mystic Park is caring and attentive, with specific praise for Amanda and Cassie for their excellent treatment of residents.
  • pro Many families appreciate the effort put into keeping residents safe during the COVID-19 pandemic.
  • pro The facility is well-staffed compared to other options, providing peace of mind for families.
  • pro Residents have access to various programs designed to support hydration and engagement in activities.
  • pro Some family members express gratitude for the administrative staff's assistance with financial matters and paperwork.
  • pro Overall, there are positive remarks about the cleanliness, orderliness, and quality of care provided by dedicated nursing staff at Mystic Park.

Cons

  • pro The facility exhibits neglectful care towards the elderly and fails to provide consistent attention to residents.
  • pro Communication regarding staff changes is lacking, leaving families uninformed about their loved ones' care team.
  • pro The cleanliness of the rooms is subpar, with leftover items from previous residents indicating poor housekeeping standards.
  • pro There are serious concerns about medication management, leading to potential health risks for residents.
  • pro Administrative staff often appear dismissive and uncaring when issues are raised by families.
  • pro Some family members express dissatisfaction with the quality of food and find the environment lacking in engaging activities.
  • pro There are reports of staff being annoyed and unhelpful during interactions with families.
  • pro Financial issues arise due to delays in refunds owed to former residents, causing frustration among families.
  • pro Staff may require reminders to perform basic tasks, indicating possible lapses in attention or training.
  • pro Families feel that their concerns about resident well-being are not taken seriously by management.

Review

Mystic Park has garnered a mix of feedback from families regarding the care provided to their loved ones in this assisted living and rehabilitation facility. The experiences shared reflect a wide range of sentiments, highlighting both the commendable aspects of the staff's dedication and the concerns about operational shortcomings. This article aims to synthesize these reviews into a cohesive narrative that encapsulates the essence of what families have experienced while placing their trust in Mystic Park.

For some, Mystic Park is synonymous with quality caregiving and comfort during challenging times. Family members have expressed gratitude for specific staff members like Amanda and Cassie, who they believe genuinely connect with residents. Such testimonials underline how positive interactions can ease familial anxiety, especially when looking after a loved one suffering from difficult medical conditions. A reviewer noted that knowing their mother was happy upon returning home gave them peace, suggesting that compassionate care positively impacts not just the patients but also their families.

However, this sentiment is countered by several alarming reviews concerning neglectful practices within the facility. Reports of unclean rooms, leftover belongings from previous residents, and inconsistent meal schedules paint a troubling picture of overall hygiene and organization. Families mentioned witnessing occurrences where medications were administered incorrectly multiple times, attributing severe health declines to these oversights ? raising significant concerns about patient safety protocols at Mystic Park. One particularly distressing claim suggested that such negligence could have contributed to a resident's death.

Effective communication emerged as another critical issue among reviewers. Families expressed frustration when vital caregivers left without notice or when management failed to relay essential information regarding changes in care personnel. Instances where patients were forgotten after meals showcased apparent gaps in attention and oversight that strained family trust further. In contrast, one review praised higher staffing levels compared to other facilities; however, this did little to assuage concerns regarding accountability during caregiving situations.

While many families conveyed dissatisfaction with administrative responsiveness?such as issues related to payments or reimbursements?others reflected on positive interactions with staff members who went above their duties in supporting family needs through processes like financial assistance or power-of-attorney arrangements. Specific individuals like Belinda and Hilary received commendations for their helpfulness amidst an otherwise stressful situation filled with uncertainties about loved ones' well-being in a nursing facility environment.

Several reviewers highlighted structural challenges within Mystic Park?s operations?pertaining mainly to cleanliness standards and food service quality?which seem to correlate directly with resident satisfaction levels. Though some acknowledged friendly staff interactions, complaints about meal options being limited or unappetizing persisted among those seeking engaging environments for elderly residents suffering from dementia or other conditions requiring special attention.

In conclusion, it becomes clear that choosing an assisted living facility like Mystic Park requires careful consideration rooted in personal experience and detailed observations from family members who have entrusted their loved ones? care there. While some residents benefit significantly from compassion-driven support provided by dedicated staff members, systemic flaws related to medication administration, communication lapses concerning staffing changes, cleanliness issues, and underwhelming meal services persistently plague perceptions of quality at Mystic Park?creating an impression of inconsistency overall in terms of patient care standards expected at such facilities. As prospective families weigh their options for long-term care solutions for aging relatives battling illness or needing assistance with daily activities, taking these mixed insights into account will be crucial for making informed decisions moving forward.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (10 miles away) San Antonio International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mystic Park Nursing & Rehabilitation Center is an assisted living community located in San Antonio, TX. Our facility offers a wide range of amenities and care services to cater to the needs of our residents.

For the convenience and comfort of our residents, we provide a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for recreation and relaxation, private bathrooms for each resident, restaurant-style dining options with special dietary restrictions taken into consideration, a small library for reading enthusiasts, telephone access in every unit, non-medical transportation arrangement for leisure activities and personal appointments outside the community premises. We also offer high-speed Wi-Fi internet access throughout our facility.

Our dedicated staff is available 24/7 to ensure the safety and well-being of our residents. We have a 24-hour call system in place along with 24-hour supervision. Our team provides assistance with activities of daily living such as bathing and dressing as needed. We also assist with transfers for those who require aid in moving from one place to another within the community.

We understand that managing medications can be challenging for some residents. Therefore we provide medication management services to ensure medication schedules are adhered to properly.

At Mystic Park Nursing & Rehabilitation Center, we prioritize mental wellness and offer specific programs designed to support emotional well-being. Additionally, we accommodate special dietary restrictions such as diabetic diets.

Transportation arrangement is provided both inside and outside the community premises for recreational purposes as well as attending medical appointments.

Our dining facilities take into account special dietary restrictions of residents ensuring they receive nutritious meals that meet their individual needs.

Activities are an integral part of life at Mystic Park Nursing & Rehabilitation Center. Our concierge services can help residents plan their day trips and we offer various fitness programs tailored to individual needs. We also encourage resident-run activities and have daily scheduled activities to keep residents engaged.

Located in the heart of San Antonio, our community is surrounded by numerous amenities. There are cafes, parks, pharmacies, physicians, restaurants, places of worship and theaters nearby for the convenience and enjoyment of our residents. Additionally, there are several hospitals in close proximity to provide medical support when needed.

At Mystic Park Nursing & Rehabilitation Center, we are committed to providing a comfortable and engaging living environment for our residents while offering top-notch care services tailored to meet their unique needs.

Nearby Places of Interest

Restaurants

  • Bahama Buck's (0.4 miles)
  • The Bend (1 miles)
  • Hacienda Vallarta (1.5 miles)
  • Chick-Fil-A (2.3 miles)
  • Whataburger (2.7 miles)
  • McDonald's (3 miles)
  • Whataburger (3.1 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)
  • H-E-B Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)

Physicians

  • Texas Medclinic (2.7 miles)
  • Medical Center Ophthalmology Associates (2.9 miles)
  • Aurora Clinic (3.2 miles)
  • Jefferson Family Practice (3.2 miles)
  • Gastroenterology Consultants of San Antonio (3.3 miles)
  • Consultants in Pain Management (3.3 miles)
  • Eye-Deal Vision (3.5 miles)

Hospitals

  • Foundation Surgical Hospital Of San Antonio (3.3 miles)
  • Audie L. Murphy Memorial VA Hospital (3.9 miles)
  • Audie L Murphy Memorial Veterans Hospital (4 miles)
  • University Hospital Sky Tower (4.1 miles)
  • University Hospital (4.1 miles)
  • St Luke's Baptist Hospital (4.2 miles)
  • Methodist Hospital (4.4 miles)

Cafes

  • Hookah Layal Cafe (3.7 miles)

Theaters

  • Cinemark San Antonio 16 (3.9 miles)
  • Regal Huebner Oaks & RPX (4.3 miles)

Parks

  • Medical Center Volleyball Courts (4.1 miles)

Places of Worship

  • Masjed Beit El Magdes (4.3 miles)
  • Our Lady of Guadalupe Catholic Church (4.4 miles)

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