Regency House in San Angelo, TX

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  • Interior

    A cozy bedroom with a bed, chair, and natural light coming through two windows.
  • Outdoors

    A peaceful garden with a decorative rock and pond in front of a building.
  • Decor

    Traditional living room with elegant furnishings and large windows.
  • Living Room

    A cozy living room with comfortable chairs, a bookshelf, and wall artwork.
  • Building

    A building with a covered entrance and surrounding trees.
  • Architecture

    A covered entrance with brick columns leading to a building's front door.
  • Bedroom

    A cozy bedroom with a single bed, dresser, and chair, featuring soft lighting and a window.
  • Trees

    Entrance to a building with columns and a parking lot under a clear blue sky.
  • Windows

    A well-lit dining area with tables and chairs arranged neatly, featuring simple decor and large windows.
  • Dining

    A neatly arranged dining room with tables and chairs set for guests.
  • Landscaping

    A sunny backyard with a shaded patio and outdoor seating area.
  • Garden

    A cozy patio area with a shade sail, a bench, and a view of a garden fountain.
  • Artwork

    A medical office waiting room with chairs, wall artwork, and anatomical posters.
  • Bathroom

    An accessible bathroom with a toilet, sink, mirror, and grab bar.

Regency House in San Angelo, TX

3745 Summer Crest Drive, San Angelo, TX 76901

For more information about senior living options: (844) 490-3973

4.1 from 30 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
1
1 stars
5

Skilled Nursing Facility

Overall Review of Regency House

Pros

  • pro Regency House is amazing and welcoming to families and residents.
  • pro The staff are friendly, caring, and knowledgeable.
  • pro Regency House is a beautiful building with great staff.
  • pro Regency House always provides excellent care to its residents.
  • pro The staff are kind, patient, and attentive, delivering top-notch care.
  • pro The facility is clean, with a warm and friendly atmosphere.
  • pro Regency House creates a home-like environment that promotes happiness and well-being.
  • pro The administrator leads with pride, cares for residents and families, and values feedback.

Cons

  • pro They prey on the most vulnerable and mislead families to extract money, refusing refunds and blaming corporate.
  • pro They deny responsibility for refund issues and blame corporate, even when a refund was promised.
  • pro The facility is short-staffed, leading to inadequate care and residents sometimes being left without proper supervision or in uncomfortable conditions (e.g., being drenched in urine).
  • pro The building sometimes smells like urine and some services are not as advertised.
  • pro There is a high level of disorganization and poor management, making it hard to get assistance or information.
  • pro The business seems unstable and overly focused on profit, impacting judgment and care quality.

Review

Regency House in San Angelo is best suited for seniors who want a warm, home-like environment with consistently caring frontline staff, reliable rehabilitation services, and a facility that feels tidy and welcoming. It works well for families seeking long-term care or post-acute rehab where daily attention, clean surroundings, and engaging activities help maintain a sense of normalcy. It particularly serves residents who value a proactive nursing presence and a clearly responsive front-line team. Alternatives should be considered by families that require airtight billing transparency, refund timelines, and administrative clarity, or by those prioritizing staffing stability over glossy marketing. In short, Regency excels when the care culture and cleanliness matter most, not when the decision hinges on perfect administrative predictability.

Families consistently describe the caregiving staff as compassionate and capable, with nurses and CNAs who take time with residents and explain care. The rehab programs are credited with meaningful progress, and the building itself is repeatedly praised for cleanliness and a welcoming vibe. Administrator Lindsey Killion is highlighted by families for visible leadership, accessibility, and a willingness to address concerns. The sense of a home-like atmosphere, where residents seem engaged and well cared for, is a recurring theme. These positives give Regency a concrete advantage for everyday needs - the comfort of a reliable care team and surroundings that support socialization and recovery.

However, financial and administrative issues shadow the positive aspects. Reviews recount pressure tactics around advance payments and refund processes that drag on for weeks. The concern goes beyond occasional billing misunderstandings to a pattern of miscommunication or perceived evasiveness when questions arise, with some families feeling exposed to profit motives rather than resident-centered priorities. Additional red flags point to staffing pressures that manifest as gaps at the front desk, louder corridors, and smells of urine in certain areas - factors that undermine the otherwise first-rate care promise. These concerns are meaningful deterrents for families hoping for a low-stress transition.

Still, the core strengths - clinical attentiveness, rehab-driven progress, and a clean, bright environment - do offset some of the operational friction. When care plans are executed by trained nurses who stay on top of issues, the benefit to residents remains tangible: improved mobility, steadier medication oversight, and quicker responses to concerns. The home-like ambiance and consistently friendly demeanor of staff help families feel confident, even amid administrative hiccups. The offsetting effect is strongest for those who prioritize daily care quality and personal connection over flawless administrative transparency.

That said, the facility's mixed signals on management matter. Praises for the administrator's visible leadership sit beside reports of disorganization and difficulty locating help at critical moments. The overall message is not that Regency is unsafe, but that stability in scheduling, front-desk responsiveness, and predictable routines varies by shift and week. The abundant activities and the happy resident population are a strong positive, but they cannot completely erase concerns about staffing consistency and the perception that administrative issues could affect the resident's financial experience. For families, that means a careful, evidence-based assessment before deciding to move a loved one in.

Decision guidance: Regency House is a solid choice for families who want compassionate care, a clean, lively environment, and robust rehab potential, provided that billing and administration are reviewed upfront and kept transparent. Those unable to tolerate ambiguous refunds, frequent administrative gaps, or potential staffing strain should explore alternatives - smaller, more transparent operations or facilities with proven management stability. Prospective families should insist on a written care and billing plan, request direct access to the administrator, and obtain a clear explanation of refund timelines, dispute resolution, and daily staffing levels. In the end, Regency House rewards with warmth and tangible care but demands prudent scrutiny of financial practices and governance before committing.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Angelo Regional  Mathis (5 miles away) San Angelo Regional Mathis (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency House in San Angelo, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is available in each apartment, ensuring entertainment options for all. Community operated transportation is available to help residents easily access nearby destinations.

For those who love technology, the community offers a computer center with high-speed internet access. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by the skilled culinary team. Fitness enthusiasts can stay active in the fully equipped fitness room.

Regency House embraces leisure and recreation with its gaming room, outdoor space, small library, and resident-run activities. These amenities foster socialization among residents and contribute to a sense of belonging within the community.

Residents enjoy peace of mind knowing that housekeeping services are provided, ensuring that their living spaces are always clean and tidy. Each apartment is fully furnished and equipped with private bathrooms for convenience and privacy.

In terms of care services, Regency House offers 24-hour call system and supervision to ensure residents' safety at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available for those who require it.

The community caters to specific dietary needs including diabetes diets and special dietary restrictions. In addition to these care services, Regency House arranges non-medical transportation for easy access to doctors appointments.

For individuals seeking connection with their spiritual side, Regency House is conveniently located near 17 places of worship. Furthermore, proximity to parks, pharmacies, restaurants, cafes, theaters, hospitals ensures that residents have easy access to various amenities in the surrounding area.

Overall, Regency House in San Angelo provides exceptional assisted living services with an array of amenities and care services, ensuring a comfortable and enriching lifestyle for its residents.

Nearby Places of Interest

Restaurants

  • Bahama Buck's (0.2 miles)
  • Firehouse Subs (0.2 miles)
  • The Grill (0.2 miles)
  • Chick-Fil-A (0.4 miles)
  • Panda Express (0.4 miles)
  • Wendy's (0.5 miles)
  • Shogun Steak & Sushi (1.1 miles)

Hospitals

  • Shannon Rehabilitation Hospital, an affiliate of Encompass Health (0.3 miles)
  • Shannon Surgery Center (1.3 miles)
  • San Angelo Community Medical Center (2.3 miles)
  • Senior Circle (2.8 miles)
  • The Harbor (2.9 miles)
  • San Angelo Community Medical Center (2.9 miles)
  • Bruce Heare, MD (2.9 miles)

Physicians

  • Stanton Optical San An (0.4 miles)
  • Angelo Podiatry Associates, P.A. (0.5 miles)
  • Shannon Clinic, Neurology (1.2 miles)
  • Dr Zubak-Shannon Clinic (1.2 miles)
  • Patyrak Robert S MD (1.9 miles)
  • Jennifer M Moss, MD, Concho Valley Ob/Gyn Pa (1.9 miles)
  • Angelo Oral Surgery (1.9 miles)

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • H-E-B Pharmacy (0.6 miles)
  • CVS Pharmacy (2.1 miles)
  • Market Street Pharmacy (2.2 miles)
  • Walgreens (2.6 miles)
  • Communlty Rx (2.8 miles)
  • Community Pharmacy (2.8 miles)

Parks

  • Play Area (1.1 miles)
  • Knickerbocker Park (2.8 miles)
  • Rio Vista Park (4.7 miles)
  • Sunken Gardens (4.9 miles)
  • San Angelo River Walk (4.9 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.3 miles)
  • Heights Baptist Church (1.4 miles)
  • Texas Leadership Charter Academy Elementary School (2.6 miles)
  • Southern Baptist Convention (2.7 miles)
  • Community Hills Christian Church (3.1 miles)
  • Evangel Temple Assembly of God (3.2 miles)
  • Temple Assembly Of Evangel (3.2 miles)

Theaters

  • Cinemark Tinseltown USA (1.4 miles)

Transportation

  • Affordable Rent and Leasing (2 miles)
  • Safari Studios (3.1 miles)

Cafes

  • Jack N Jill Donuts (2 miles)
  • Xertz Coffee (2.8 miles)
  • Kenny Blanek's Village Cafe (3.7 miles)

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