Regency House

Save

  • Interior

    A cozy bedroom with a bed, chair, and natural light coming through two windows.

  • Outdoors

    A peaceful garden with a decorative rock and pond in front of a building.

  • Decor

    Traditional living room with elegant furnishings and large windows.

  • Living Room

    A cozy living room with comfortable chairs, a bookshelf, and wall artwork.

  • Building

    A building with a covered entrance and surrounding trees.

  • Architecture

    A covered entrance with brick columns leading to a building's front door.

  • Bedroom

    A cozy bedroom with a single bed, dresser, and chair, featuring soft lighting and a window.

  • Trees

    Entrance to a building with columns and a parking lot under a clear blue sky.

  • Windows

    A well-lit dining area with tables and chairs arranged neatly, featuring simple decor and large windows.

  • Dining

    A neatly arranged dining room with tables and chairs set for guests.

  • Landscaping

    A sunny backyard with a shaded patio and outdoor seating area.

  • Garden

    A cozy patio area with a shade sail, a bench, and a view of a garden fountain.

  • Artwork

    A medical office waiting room with chairs, wall artwork, and anatomical posters.

  • Bathroom

    An accessible bathroom with a toilet, sink, mirror, and grab bar.

Regency House

3745 Summer Crest Drive, San Angelo, TX 76901

For more information about senior living options: (844) 490-3973

4.1 from 30 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
1
1 stars
5

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Regency House

    Overall Review of Regency House

    Pros

    • pro Regency House is described as a beautiful building with great staff.
    • pro The staff at Regency House are caring, compassionate, and helpful.
    • pro Regency House consistently provides excellent care to its patients.
    • pro The facility is very clean and has a warm, home-like environment.
    • pro The nurses are thorough and the rehab has helped residents a lot.
    • pro The administration is praised for caring about residents and keeping the facility operating well.
    • pro Families highly recommend Regency House for their loved ones.
    • pro Regency House offers plenty of fun activities to keep residents happy, active, and engaged.

    Cons

    • pro A reviewer alleges that an administrator pressured a grandmother into an advance payment for a hospice patient, refused to involve corporate, and misrepresented the refund timeline as taking 30 days or more.
    • pro The reviewer accuses Regency of preying on the vulnerable and deflecting refunds to corporate rather than taking responsibility.
    • pro A reviewer states that the facility smells like urine and that services are not as advertised.
    • pro A reviewer contends that staff are consistently short-handed, leaving a loved one without proper care and drenched in urine.
    • pro A reviewer describes the front desk as unstaffed and notes loud distractions outside rooms that prevent residents from resting.
    • pro A reviewer complains of a high level of disorganization and poor management, despite some competent staff.
    • pro A reviewer warns that the business is unstable and lacks good judgment.

    Review

    Regency House comes across in these accounts as a facility that many families found welcoming, clean, and full of people who genuinely seemed to care about residents' well?being. A number of visitors praised the building itself as beautiful and well-kept, with pleasant aromas and a calm, home?like atmosphere that helped residents feel at ease. Families repeatedly highlighted caring nurses and CNAs who treated loved ones with kindness, patience, and thorough attention to health needs. The staff's warmth shows up in practical ways - recovery and rehab sessions that encouraged activity, nurses who kept a close eye on health, and administrators who were described as responsive and supportive to the residents' families. Several reviewers spoke to the tangible benefits of the rehab program, noting that loved ones were helped to get up, move, eat in the cafeteria, and engage with other residents, all of which contributed to a sense of normalcy and progress during a challenging time.

    Beyond general care, there are standout moments of personal warmth that families remember. One reviewer recounted a surprising kindness - a dinner plate prepared for the family during a stressful period, something that made the stay feel a bit more like home. Multiple families described the staff as friendly and capable, consistently addressing concerns and maintaining a high level of attentiveness to medical and daily living needs. The positive mentions extend to specific individuals perceived as going above and beyond: administrators who demonstrated pride in the facility, a sense that leadership cared about both residents and family input, and a culture of accountability that kept operations running with the residents' best interests in mind. These are the experiences that left families grateful for the care their loved ones received during times of illness or recovery.

    Yet, the same narratives do not circulate without caveats. Several reviewers raised serious concerns about the administration of financial matters and the transparency of processes. A family described a troubling incident in which a grandmother was pressured into making an advance payment for a loved one in hospice care, with assurances of a possible payment plan that did not materialize. The staff member involved allegedly insisted that corporate calls were not part of how "these things" are done, preferring email as the channel for communication, which left the family feeling misled. The refund process became a source of frustration, with the implication that corporate approval was required and could take 30 days or more; after the loved one died, the family encountered significant delays and a lack of clear explanations about why the refund was not processed promptly. This account paints Regency House as a place where vulnerability can be exploited in the pursuit of funds, and where accountability around refunds and upfront disclosures was not adequately explained or enforced.

    Other reviewers echoed concerns about staffing and management. A few reviews described a facility that was clean and welcoming yet hampered by being short?staffed, making it difficult for caregivers to provide the level of attention families expected. Commenters shared experiences of disorganization, challenges in finding staff for assistance, and frustrations with the pace and clarity of information gathering and communication. Some pointed to a broader critique of the for?profit healthcare model, suggesting that business pressures could overshadow the immediacy of patient needs. In one voice, a reviewer called attention to a perception of instability in the business side of operations, warning prospective families to consult a range of sources beyond internal checks when evaluating Regency House.

    Despite these concerns, many reviewers remained hopeful and constructive, praising specific leaders and elements of the culture. The administrator, Lindsey Killion, was singled out for praise by at least one reviewer who noted her visible dedication to the facility, her care for residents and families, and her willingness to seek input while holding staff to high standards. This perspective reflected a belief that strong leadership can align compassionate care with organizational efficiency, guiding the facility toward its best potential even in the face of organizational hurdles. There was also emphasis on the importance of staff presence and consistency - recognizing that when frontline workers are available and engaged, the quality of daily life for residents improves markedly.

    Taken together, these accounts present Regency House as a place with many strengths: a physically appealing environment, a culture of caring among many nurses and aides, a robust rehab program, and leadership that some families admire and trust. They also reveal real tensions: the difficulty of navigating administrative and financial processes, questions about transparency and accountability, and concerns that staffing shortages and disorganization can hinder the day?to?day experience for residents and their families. For families considering Regency House, the message is nuanced. The care and dedication of many staff members are clear, the facility can feel like home to residents, and effective leadership can make a meaningful difference. At the same time, prospective residents and their loved ones are encouraged to ask detailed questions about payment, refunds, and corporate oversight, to verify how decisions are made, and to gauge the current level of staffing and operational clarity before making decisions that involve long?term or end?of?life care.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Angelo Regional Mathis (5 miles away) San Angelo Regional Mathis (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Regency House in San Angelo, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is available in each apartment, ensuring entertainment options for all. Community operated transportation is available to help residents easily access nearby destinations.

    For those who love technology, the community offers a computer center with high-speed internet access. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by the skilled culinary team. Fitness enthusiasts can stay active in the fully equipped fitness room.

    Regency House embraces leisure and recreation with its gaming room, outdoor space, small library, and resident-run activities. These amenities foster socialization among residents and contribute to a sense of belonging within the community.

    Residents enjoy peace of mind knowing that housekeeping services are provided, ensuring that their living spaces are always clean and tidy. Each apartment is fully furnished and equipped with private bathrooms for convenience and privacy.

    In terms of care services, Regency House offers 24-hour call system and supervision to ensure residents' safety at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available for those who require it.

    The community caters to specific dietary needs including diabetes diets and special dietary restrictions. In addition to these care services, Regency House arranges non-medical transportation for easy access to doctors appointments.

    For individuals seeking connection with their spiritual side, Regency House is conveniently located near 17 places of worship. Furthermore, proximity to parks, pharmacies, restaurants, cafes, theaters, hospitals ensures that residents have easy access to various amenities in the surrounding area.

    Overall, Regency House in San Angelo provides exceptional assisted living services with an array of amenities and care services, ensuring a comfortable and enriching lifestyle for its residents.

    Nearby Places of Interest

    Restaurants

    • Bahama Buck's (0.2 miles)
    • Firehouse Subs (0.2 miles)
    • The Grill (0.2 miles)
    • Chick-Fil-A (0.4 miles)
    • Panda Express (0.4 miles)
    • Wendy's (0.5 miles)
    • Shogun Steak & Sushi (1.1 miles)

    Hospitals

    • Shannon Rehabilitation Hospital, an affiliate of Encompass Health (0.3 miles)
    • Shannon Surgery Center (1.3 miles)
    • San Angelo Community Medical Center (2.3 miles)
    • Senior Circle (2.8 miles)
    • The Harbor (2.9 miles)
    • San Angelo Community Medical Center (2.9 miles)
    • Bruce Heare, MD (2.9 miles)

    Physicians

    • Stanton Optical San An (0.4 miles)
    • Angelo Podiatry Associates, P.A. (0.5 miles)
    • Shannon Clinic, Neurology (1.2 miles)
    • Dr Zubak-Shannon Clinic (1.2 miles)
    • Patyrak Robert S MD (1.9 miles)
    • Jennifer M Moss, MD, Concho Valley Ob/Gyn Pa (1.9 miles)
    • Angelo Oral Surgery (1.9 miles)

    Pharmacies

    • Walmart Pharmacy (0.5 miles)
    • H-E-B Pharmacy (0.6 miles)
    • CVS Pharmacy (2.1 miles)
    • Market Street Pharmacy (2.2 miles)
    • Walgreens (2.6 miles)
    • Communlty Rx (2.8 miles)
    • Community Pharmacy (2.8 miles)

    Parks

    • Play Area (1.1 miles)
    • Knickerbocker Park (2.8 miles)
    • Rio Vista Park (4.7 miles)
    • Sunken Gardens (4.9 miles)
    • San Angelo River Walk (4.9 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (1.3 miles)
    • Heights Baptist Church (1.4 miles)
    • Texas Leadership Charter Academy Elementary School (2.6 miles)
    • Southern Baptist Convention (2.7 miles)
    • Community Hills Christian Church (3.1 miles)
    • Evangel Temple Assembly of God (3.2 miles)
    • Temple Assembly Of Evangel (3.2 miles)

    Theaters

    • Cinemark Tinseltown USA (1.4 miles)

    Transportation

    • Affordable Rent and Leasing (2 miles)
    • Safari Studios (3.1 miles)

    Cafes

    • Jack N Jill Donuts (2 miles)
    • Xertz Coffee (2.8 miles)
    • Kenny Blanek's Village Cafe (3.7 miles)

    Frequently Asked Questions

    Where is Regency House?
    What photos are available for Regency House in San Angelo, Texas?

    Nearby Communities

    Related Resources

    • private pay home careA Closer Look at Private Pay Home Care

      Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.

    • what to do for arthritisComprehensive Approaches for Arthritis: A Detailed Guide to Symptoms, Causes, and Care

      Arthritis encompasses over 100 joint disorders affecting people of all ages, leading to symptoms like pain and stiffness that impair mobility and quality of life. Effective management involves early diagnosis, lifestyle changes, medical treatments, emotional support, and ongoing monitoring with healthcare professionals.

    • elderly fall preventionComprehensive Insights and Practical Strategies to Help Older Adults Avoid Falls

      The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor