Overall Review of Retama Manor Health And Rehabilitation Center
common24 reviews mention this
Cleanliness stands out most
Residents and families consistently describe the facility as clean and well maintained.
Many reviews highlight cleanliness as a defining part of the day-to-day experience, with repeated comments about a neat, well-kept environment. Several people also mention a sanitized or disinfected feel during their loved one’s stay. A few reviews tie that cleanliness to peace of mind for families.
common44 reviews mention this
Staff kindness and attentiveness
Reviews consistently praise staff as kind, attentive, and responsive to residents’ needs.
Across the reviews, families describe staff who treat residents with respect and compassion, often saying communication and follow-through are strong. Multiple reviewers single out nurses, CNAs, and therapy staff for being welcoming, patient, and willing to help. A number of comments also describe feeling well supported as a visitor or family member.
differentiator9 reviews mention this
Dietary support and food quality
Dining support is a frequent bright spot, including customized meals for residents.
Several reviews mention meals as a key part of the experience, describing food as nutritious and enjoyable. A number of residents and families specifically call out the dietary team for going out of their way, including individualized meal attention. This aligns with the community offering restaurant-style dining and diet supports like diabetes and special dietary restrictions.
common7 reviews mention this
Activities keep residents engaged
Residents are described as staying engaged through activities and social opportunities.
Reviews describe a steady flow of engagement, including daily scheduled activities and opportunities for residents to socialize. Some families mention music, chair exercises, and a team approach to mental stimulation. The community also lists fitness programs, resident-run activities, planned day trips, and concierge services, which fit the activity-focused praise.
common6 reviews mention this
Rehab therapy and progress
Families describe rehab therapy teams as professional and focused on progress.
A recurring theme in the reviews is support from the rehab team, with families describing professional therapy during short-term stays and longer recoveries. Several comments mention encouragement, patience, and working toward residents’ rehab goals. This matches the community’s skilled nursing facility focus and the emphasis on therapy services in resident experiences.
caveat1 reviews mention this
Call system response can lag
One review raises a concern about delayed call-system response.
One resident visit notes that the call system was not answered quickly, leaving the resident waiting after the light turned on. The same review also suggests staffing may be lighter on Sundays compared with Mondays. While this is limited to a single review, it is the only specific operational concern called out in the feedback provided.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
68 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Little Caesars Pizza (0.3 miles)
Subway (0.3 miles)
Wingstop (0.6 miles)
Taco Bar (1.2 miles)
Tako Hut (1.3 miles)
Swirls Cake Shop (1.3 miles)
La Pasadita Restaurant (1.5 miles)
Pharmacies
Walmart Pharmacy (0.5 miles)
Ringgold Pharmacy (0.8 miles)
Popular Pharmacy (2 miles)
Lino's Pharmacy (3.7 miles)
Places of Worship
Southern Baptist Convention (0.7 miles)
Southern Baptist Convention (1.2 miles)
Rio Grande City Spanish Seventh-Day Adventist Church (1.7 miles)
Iglesa Adventista Del 7th Dia (1.7 miles)
General Conference Of Seventh-Day Adventists (1.7 miles)
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