Heritage House At Paris Rehab & Nursing

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Heritage House At Paris Rehab & Nursing

150 S.E. 47Th Street, Paris, TX 75462

For more information about senior living options: (844) 490-3973

4.3 from 29 reviews
5 stars
23
4 stars
0
3 stars
1
2 stars
2
1 stars
3

Skilled Nursing Facility

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    Overall Review of Heritage House At Paris Rehab & Nursing

    Pros

    • pro Heritage House is described as clean, pretty, and with beautiful decor.
    • pro The staff are friendly, helpful, and caring.
    • pro The administration, nurses, and physical therapy teams are amazing.
    • pro The showers feel like a spa experience thanks to Shower Lady.
    • pro Lane Allen is praised for truly caring about his patients.
    • pro Heritage House of Paris is the best nursing and rehab facility in Paris.
    • pro The rehab department is fully staffed with experienced professionals; the nurses are attentive and knowledgeable.
    • pro The facility is shown to respect, dignity, and compassion for residents, families, and staff.

    Cons

    • pro The home is dirty and bed sheets were not changed for days, with staff being nasty when asked.
    • pro Residents could be heard crying out for help and were ignored.
    • pro A resident was found on the floor and waited about 10 minutes for assistance.
    • pro The facility had bugs, including cockroaches and bedbugs.
    • pro The mother was completely ignored by nursing and housekeeping staff.
    • pro A younger housekeeper allegedly pinched the resident multiple times, dismissed as an accident.
    • pro Not all reviews are genuine; many are from staff and are several years old.
    • pro The reviewer would never recommend Heritage House and would not place a family member there.

    Review

    Heritage House of Paris stands as a facility that leaves a mixed impression, depending on who you ask and when you visit. Across several accounts, there is a strong chorus of gratitude for compassionate, attentive care and a genuine commitment to residents' dignity and comfort. At the same time, there are equally vocal warnings from others who describe disheartening conditions and uneven responsiveness. Taken together, the reviews paint a picture of a place that can be a blessing for some families and a source of serious concern for others.

    On the positive side, many reviewers highlight a culture of warmth and personal attention. One patient's note says she was treated by people who "made me feel so comfortable" from the administration team through to the nurses and physical therapy staff, calling the entire staff "amazing." Another alumna singles out a caregiver nicknamed the "Shower Lady," Korenia Fueston, who transformed showers into spa-like experiences and consistently treated her with care. The rehab team is repeatedly praised for their competence and encouragement, and a patient who had knee surgery describes a dramatic improvement in mobility under the care of the nurses, the therapy staff, and specific team members such as Jerry and Webber who kept him motivated. The sense that therapy and nursing work hand-in-hand to restore independence is a common thread, and several reviews note the facility's apparent emphasis on respect, dignity, and compassion as a core value.

    The sentiment of gratitude extends beyond the clinical team to the overall environment and leadership. A review lauds Heritage House as the "BEST nursing and rehab facility in Paris," noting a rehab department that is "fully staffed with a combined 92 years of experience" and nurses who are attentive and knowledgeable. Praise is given for the decor, cleanliness, and the general atmosphere that conveys care and stability. Some families recount positive relationships with staff across a range of roles, from aides to housekeepers to social and activity coordinators, and they speak highly of the way staff members listen, respond, and work with families to reach shared goals. For many, Heritage House has been a place where loved ones could regain strength, find routine, and feel respected during a stressful time.

    Several reviews focus on long-term, affectionate experiences, emphasizing ongoing quality of care and personal connections. One family member described their mother staying at Heritage House for four years, recounting that multiple nurses "doted on her," the caregivers were gentle and conscientious, and the staff worked cooperatively to resolve problems when they arose. Stories of haircuts, meals, and social interactions - such as Friday hair appointments with a particular staff member and residents sharing stories - contribute to a sense that Heritage House can be a homey, supportive community as well as a clinical care facility. The statements about "great community involvement" and the overall beauty of the place reinforce this perception of a well-rounded environment where residents feel seen and valued.

    Yet, the chorus is not all praise. A number of reviewers offer stark warnings about significant problems. One strong negative post uses the forceful declaration "DO NOT GO HERE," describing a facility that was dirty and poorly maintained, with bed linens not changed for days and staff responding badly when residents asked for basic hygiene tasks. The reviewer recounted a scene of a resident calling for help and being ignored, and another incident where a resident who had fallen lay on the floor for about ten minutes before help arrived. Allegations extend to housekeeping neglect - garbage and filth everywhere - and to a broader atmosphere of apathy or delay in responding to residents' needs. Some reviewers claim to have observed bugs, including cockroaches and bedbugs, and to have witnessed a pattern of residents being ignored by multiple staff members. There are even disturbing accounts of a younger housekeeper who allegedly pinched a resident on more than one occasion, with the resident interpreting these events as deliberate rather than accidental.

    In that same vein, another reviewer argues that staff and management sometimes seemed more distant or slow to respond. They stress that "all is not as it seems here" and urge potential families to exercise caution, noting that many reviews appear to come from staff or are several years old. The concern is not simply about cleanliness, but about the overall safety and responsiveness of the care environment, including allegations that residents in need of assistance did not receive timely help and that the facility did not consistently meet expectations for respectful, humane treatment.

    The range of experiences at Heritage House of Paris underscores a broader truth about post-acute and rehab care: outcomes and impressions are highly individualized, influenced by the specific caregivers on duty, the day's admissions and patient load, and the particular needs and expectations of each family. For some, the facility delivers on its promises of compassionate, skilled rehab and dignified daily life, with sincere gratitude for the people who work there and the quality of the care received. For others, the experience falls short of the standards they expect for their loved ones, with warnings about cleanliness, attentiveness, and safety that prompt caution.

    If you are considering Heritage House for a loved one, these accounts suggest a cautious, informed approach. It may be worthwhile to visit the facility with questions ready about housekeeping schedules, infection control protocols, response times for call lights, and the process for reporting concerns. Speak with multiple staff members across shifts, observe interactions between caregivers and residents, and request to see recent inspection or quality metrics. While many families leave with a strong sense of relief and appreciation, others feel compelled to warn future visitors about what to watch for. In the end, Heritage House of Paris appears to offer remarkable, life-changing care for some and troubling, avoidable gaps for others, making personal fit and vigilant oversight essential components of any decision.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage House At Paris Rehab & Nursing is a welcoming and well-equipped assisted living community located in Paris, TX. Our community offers a wide range of amenities to ensure our residents' comfort and enjoyment.

    For our residents' convenience, we have a beauty salon on-site where they can pamper themselves. Cable or satellite TV is available in each room for entertainment purposes. Our community-operated transportation service provides easy access to local destinations.

    We also have a computer center for those who want to stay connected and engaged digitally. Our dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our skilled staff.

    To promote physical well-being, we have a fitness room fully equipped with exercise equipment. For leisure activities, we provide a gaming room, small library, and outdoor space where residents can socialize or relax amidst nature's tranquility.

    Daily housekeeping services are provided to maintain a clean and comfortable environment for our residents. Each room comes fully furnished with private bathrooms for privacy and convenience. Wi-Fi/high-speed internet is available throughout the community to keep residents connected.

    Our care services include 24-hour call systems and supervision to ensure the safety and security of our residents at all times. We offer assistance with various activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications.

    We have a mental wellness program in place that prioritizes the emotional well-being of our residents. Special dietary restrictions are accommodated, including diabetic diets.

    Residents can enjoy an array of activities organized by our dedicated staff, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

    Located conveniently near cafes, pharmacies, physicians' offices, restaurants, transportation options including nearby hospitals and places of worship; Heritage House At Paris Rehab & Nursing ensures that our residents have easy access to essential services within the local community.

    At Heritage House At Paris Rehab & Nursing, we prioritize the comfort and well-being of our residents. Our attentive staff provides personalized care and support to help residents thrive in a warm and inviting environment.

    Nearby Places of Interest

    Physicians

    • Pain Management Institute (0.1 miles)
    • Kyle E Jones MD (0.4 miles)
    • Delagarza, David Paris Orthopedic and Sports Medicine (1 miles)
    • Paris Orthopedic Clinic (1 miles)
    • Perez Hearing Care Center (1 miles)
    • Texas Oncology-Paris (1 miles)
    • Paris Care Clinic, Special Health Resources (1.4 miles)

    Restaurants

    • Taco Bell (0.4 miles)
    • Subway (0.4 miles)
    • Applebee's (0.5 miles)
    • McDonald's (0.5 miles)
    • Chicken Express (0.5 miles)
    • Golden China (0.6 miles)
    • Magel's Grill (0.7 miles)

    Pharmacies

    • Walmart Pharmacy (0.6 miles)
    • CVS Pharmacy (0.6 miles)
    • Walgreens (0.7 miles)
    • Medprime Pharmacy (1 miles)
    • Petscript (1.4 miles)
    • Agape Care Pharmacy (1.8 miles)
    • Brookshire's (2.8 miles)

    Cafes

    • Starbucks (0.7 miles)
    • All Things Coffee & Books (3.3 miles)
    • Nancy's Cafe (3.4 miles)

    Places of Worship

    • Beautiful Savior Lutheran Church (1.3 miles)
    • Southern Baptist Convention (1.7 miles)
    • Connections United Methodist Church (1.8 miles)
    • Wesley Campus Ministries (2.1 miles)
    • Lifeline Worship Center (2.1 miles)
    • First Christian Church (2.2 miles)
    • Paris First Church of the Nazarene (2.2 miles)

    Transportation

    • Alamo (1.4 miles)
    • U-Haul Neighborhood Dealer (2.2 miles)
    • J R Aviation (2.8 miles)
    • Kiamichi Railroad (3.3 miles)
    • U-Haul Neighborhood Dealer (3.4 miles)

    Hospitals

    • Paris Regional Medical Center (2.9 miles)
    • CHRISTUS Dubuis Hospital of Paris (2.9 miles)
    • Paris Regional Medical Center (3.4 miles)

    Theaters

    • Cinemark Movies 8 (3.1 miles)

    Frequently Asked Questions

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