2443 West 16Th Street, Odessa, TX 79763
For more information about senior living options: (844) 490-3973
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Across the collection of experiences shared about Focus Care in Odessa, a broad tapestry emerges that includes sincere gratitude, moments of warmth and professionalism, and a chorus of troubling concerns. Several reviewers express heartfelt thanks to the nurses and staff for their ongoing support, especially during difficult stretches. In particular, Abby is singled out for providing information about financial help that lightened a heavy burden, and there is an emphasis on staff's efforts to keep families informed during their loved ones' care. Yet alongside these positive notes, there are recurring themes about missing personal items and a sense that some aspects of care may be lacking.
Several comments center on the rehab phase and the people who facilitated it. One reviewer specifically thanks Focus Care for taking care of their mom during rehabilitation, listing several staff members by name and expressing gratitude for their presence during what was described as a traumatizing time. The sentiment is warm and appreciative, underscoring how meaningful compassionate care can be when families are navigating tough medical transitions. In contrast, other accounts shift to a more critical tone, highlighting issues of item misplacement and loss. A reviewer asserts that a valentines plant and other sentimental items disappeared after their mom was moved, and questions the director's responsiveness to such concerns. The impression left is that sentimental belongings matter to families, and when those items go missing, trust and satisfaction quickly erode.
The feedback also touches on management visibility and communication. One reviewer says the director, Jennifer, "does NOT care" if anything is missing, and they recount personal losses tied to this perception of indifference. There is a sense of frustration with accessibility, as the reviewer notes that the facility does not answer the phone, leaving families unsure about the status of their loved ones or issues that arise. These remarks contribute to a broader view that, even when care may be good in some moments, administrative responsiveness and accountability leave room for improvement in the eyes of families.
Several accounts praise the quality of direct patient care in the rehab setting, especially in physical therapy and meals. A reviewer who underwent surgery and received rehab notes that the therapists were excellent and that meals were, for the most part, satisfying and tasting more homemade than institutional. The one caveat was the physical therapy room itself, which this individual felt needed a thorough cleaning. Another review supports the positive tone by noting that the staff were kind and attentive to the needs of a mother being treated after hospital discharge. Taken together, these comments suggest that when care providers focus on direct patient interaction and routine rehabilitation tasks, quality can be high, even if other aspects of the facility fall short.
However, a substantial portion of the narrative is dominated by sharper criticisms. A strongly negative review portrays Focus Care as the worst nursing home in Odessa, with rude staff who fail to assist residents when needed and rooms described as nasty and dirty. The reviewer recounts specific issues like filthy rooms, the presence of pee buckets from other patients, sticky floors, unanswered phone calls, and overall neglect. This account paints a stark image of neglect and fear for safety, prompting the call that the facility should be shut down or, at minimum, have the staff replaced with people who genuinely care. Similar sentiments reappear in another review that highlights mistreatment of a family member and a broader expectation that nurses should treat elders with love and respect - an expectation that, in the reviewer's view, is not being met. The recurrent emphasis on disrespectful or unkind behavior toward residents underscores a perceived mismatch between the care families hope to receive and what is being observed.
Beyond specific incidents, there is a recurring plea for more positive, humane engagement from the staff. One commenter, speaking of a family member who lives there, describes widespread reports of mistreatment by nurses toward residents and argues that kindness and friendliness are essential in any facility housing elders. The tone here is urgent: it calls for better treatment, more compassionate care, and a shift toward a more positive atmosphere across nursing homes and assisted living facilities in general. In contrast, there are brief but affirmative notes like "Amazing facility," "Enjoying meeting happy faces, working with good hard working staff," and "Great blessings," which suggest that not all experiences are negative and that, for some, the environment can indeed be welcoming and well-intentioned.
There are also concrete concerns about cleanliness and infection control. A reviewer alleges that the family member's room contained used alcohol wipes and other debris, and threatens to report the situation. Separate comments accuse management of not following guidelines for COVID-19, with claims that staff were required to work even when sick or positive, which raises questions about safety for residents and other staff. Additional remarks describe laziness and a failure to adhere to daily routines, painting a picture of inconsistent standards that can undermine confidence in the facility's overall operations. Taken together, these points emphasize a pattern of concerns around hygiene, safety protocols, and the consistency of daily care routines.
In sum, the picture that emerges is carefully nuanced: there are clearly moments of genuine care, attentiveness, and professional skill that families and residents value, especially in direct patient interactions and rehabilitation support. Yet across several reviews, there are persistent and sometimes alarming claims about missing personal belongings, unresponsive communication, inadequate cleanliness, perceived neglect, and management shortcomings - particularly around accountability and adherence to safety protocols. The mixed experiences reflect a landscape where outcomes can vary widely by staff, shift, and individual situations, leaving potential residents and their families to weigh the positive, life-affirming care against the serious concerns raised by those who have been on the receiving end of the facility's services.
Seabury Nursing & Rehabilitation in Odessa, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished living spaces. Community operated transportation is available for recreational activities as well as non-medical appointments, providing convenience and peace of mind.
For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by the staff catering to special dietary restrictions. In addition, residents have access to a small library for quiet reading time.
Seabury Nursing & Rehabilitation provides various care services including assistance with activities of daily living such as bathing, dressing, and transfers. The community ensures residents' medical needs are met with 24-hour supervision and medication management. A mental wellness program is also available for those needing additional support.
Residents can engage in fitness programs and scheduled daily activities to stay active and socialize with other community members. Planned day trips and resident-run activities provide opportunities for enjoyment outside the community as well. Concierge services are available for any additional assistance needed.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals, Seabury Nursing & Rehabilitation offers easy access to essential services within the neighborhood.
Overall, Seabury Nursing & Rehabilitation provides a comfortable and enriching environment for seniors to receive personalized care while enjoying a range of amenities and engaging in various activities.
Seabury Nursing & Rehabilitation is located at 2443 West 16Th Street, Odessa, TX 79763 in Midland County, Texas
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