Emerald Hills Rehabilitation And Healthcare Center in North Richland Hills, TX

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Emerald Hills Rehabilitation And Healthcare Center in North Richland Hills, TX

5600 Davis Boulevard, North Richland Hills, TX 76180

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
74
4 stars
12
3 stars
2
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of Emerald Hills Rehabilitation And Healthcare Center

Pros

  • pro Emerald Hills is a great skilled nursing facility with amazing results for short-term rehab stays.
  • pro The staff are friendly, professional, empathetic, and attentive.
  • pro Katie Luna and the leadership team at Emerald Hills are amazing.
  • pro The facility is very clean and does not have a hospital smell.
  • pro Jonathan and his team have been outstanding from start to finish.
  • pro The rehab services (PT/OT) are excellent and residents are treated very well.
  • pro The staff do a wonderful job taking care of loved ones.
  • pro The facility is welcoming to families and encourages their involvement.
  • pro The administration is present and responsive to families' needs.
  • pro Asif and other staff are kind, helpful, and make residents feel comfortable.
  • pro The dining and overall care environment are well managed and caring.

Cons

  • pro The facility had not called the family to offer condolences after Aunt Jody's death while in their care.
  • pro Aunt Jody died after being in the facility's care, following hospital transfers, suggesting inadequate supervision.
  • pro The room contained bags of biohazardous trash, indicating unsanitary conditions.
  • pro Residents were heard screaming for help at all hours with slow or no responses, which was disrespectful.
  • pro The overall quality of care was described as terrible and disgustingly low, with lazy aides and zero concern for family dignity.
  • pro The dining service was poor, with meals like iceberg lettuce and a roll and no accommodation for restricted diets.
  • pro There were ongoing issues of understaffing and some employees not caring.
  • pro Medications and therapies were inconsistently provided, with delays in pain management and therapy sessions.
  • pro A staff member was reported to have a nasty attitude and unprofessional conduct.

Review

Emerald Hills Rehabilitation and Healthcare Center in North Richland Hills is best suited for older adults who need focused short?term rehabilitation after a hospital stay and for families that want an actively managed setting where cleanliness, mobility work, and daily engagement are prioritized. The center clearly emphasizes rehab goals, with a strong PT/OT culture and a leadership team that makes itself available to families. The locked wing for residents with dementia offers safety and structure without sacrificing opportunities to walk, socialize, and participate in activities. For families chasing a home?like atmosphere, a transparent care plan, and visible staff involvement, Emerald Hills delivers a practical, service?oriented option.

Those who may want to consider alternatives fall along two lines. First, any family needing near?constant, highly supervised medical oversight or who cannot tolerate occasional gaps in staffing may want to look elsewhere, as several reviews note weekend and evening understaffing and occasional delays in response times. Second, families that place a premium on perfectly consistent dining and strict adherence to physician rounds may find mixed experiences here; a few residents and visitors report meal delays, variable nursing attention, and moments where medical follow?through felt inconsistent. In short, Emerald Hills works best when care is collaborative, with families actively involved and prepared to advocate when necessary.

The strongest positives - the clean, well?kept environment, the visible dedication of many nurses and aides, and the rehab?driven focus - often offset the drawbacks. Accounts repeatedly praise the facility's upkeep, the straightforward nursing leadership, and the practical, compassionate approach of staff like Katie and the administrative team, who are described as responsive and solution?oriented. Families frequently highlight the rehabilitation staff as a primary strength, with appreciable gains in strength and mobility during stays. The sense of community is tangible: residents interact with staff and volunteers, activities are engaging, and visits from family members are accommodated in a manner that supports shared meals and social time. The presence of a dementia?care wing is a meaningful asset for appropriate residents, enabling safety without stripping away some autonomy.

However, the reviews do not gloss over notable gaps. Instances of slow response to calls, variability in personal care, and concerns about ad hoc meal quality suggest that staffing consistency and day?to?day reliability remain real considerations. Some families report frustrating administrative lapses, such as sign?in processes and occasional miscommunications with front?line staff. A few residents experienced prolonged distress or medical oversights during transitions, underscoring the need for proactive family involvement and clear, frequent care planning. These patterns are not universal, but they are enough to counsel prospective entrants to have a candid conversation about staffing coverage, therapy scheduling, and direct access to the care team.

To maximize success at Emerald Hills, families should enter with precise expectations and a plan for ongoing oversight. Request a formal rehab trajectory with weekly progress notes and a defined PT/OT schedule, including weekend coverage if the stay might extend. Insist on timely physician rounds and a clear medication administration protocol, and designate a point person (often the facility liaison or administrator) to monitor responsiveness and care adjustments. If nutrition is a priority, specify dietary needs and ensure meals align with medical restrictions, while also enabling family members to contribute snacks or preferred foods when necessary. Involvement matters here; tours, meetings with the leadership team, and regular check?ins help align care with the resident's goals and reduce the risk of unmet needs.

Overall, Emerald Hills stands out as a capable, rehab?forward option in the North Richland Hills area. It rewards families who prioritize cleanliness, staff engagement, and a structured rehabilitative path, and it benefits residents who thrive in a socially active, safety?conscious environment. The best fit is the short?term rehab patient who can benefit from a strong therapy program and whose family will actively participate in care decisions. Those seeking a facility with flawless 24/7 oversight, or who require uniformly consistent experiences across all shifts and meals, should evaluate alternatives with a sharper eye on staffing patterns and physician engagement. Emerald Hills is not a perfect match for every need, but it remains a credible, practical choice for many families pursuing meaningful recovery and a respectful, home?like setting.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (11 miles away) Dallas-Fort Worth International (11 miles away)
  • Dallas Love (21 miles away) Dallas Love (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Emerald Hills Rehabilitation And Healthcare Center in North Richland Hills, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can also enjoy their favorite shows and movies as each room is equipped with cable or satellite TV.

Transportation is made convenient through the community-operated transportation service, which ensures residents can easily access nearby destinations such as shopping centers, doctor's appointments, and social outings. A computer center is available for residents to stay connected with loved ones or browse the internet at their convenience.

Meals are served in a spacious dining room offering restaurant-style dining experience. The cuisine caters to special dietary restrictions and diabetes diets, ensuring that individual nutritional needs are met. Additionally, there is a small library for book enthusiasts to indulge in reading.

Physical fitness is encouraged through the fully furnished fitness room where residents can participate in exercise programs tailored to their abilities. For leisurely pursuits, there is a gaming room where residents can engage in various indoor activities.

The community boasts a beautiful garden and outdoor space where residents can take strolls or relax amidst nature. Housekeeping services are provided to ensure cleanliness and tidiness throughout the premises.

For healthcare management, Emerald Hills provides 24-hour call system and supervision along with assistance for daily activities such as bathing, dressing, and transfers. Medication management ensures proper administration of medications while special dietary restrictions are accommodated.

To enhance mental wellness, a comprehensive mental wellness program is offered to promote cognitive stimulation and emotional support.

Residents have access to various nearby amenities including two cafes, parks for recreational outings, numerous pharmacies for prescription needs, physicians' offices for medical care, restaurants for dining options, and places of worship for spiritual fulfillment.

With an array of amenities, care services, engaging activities such as fitness programs, day trips, and resident-run activities, Emerald Hills Rehabilitation And Healthcare Center provides a comfortable and enriching lifestyle for its residents.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.2 miles)
  • Walgreens (3.3 miles)

Restaurants

  • Olive Garden (1.1 miles)
  • Sushi Axiom (1.2 miles)
  • Babe's Chicken Dinner House (1.5 miles)
  • Rosa's Cafe (1.6 miles)
  • In-N-Out Burger (1.7 miles)
  • Taco Casa (1.8 miles)
  • Turning Point Beer (3.1 miles)

Cafes

  • Roots Coffeehouse (1.3 miles)
  • Rosa's Cafe (4 miles)
  • Starbucks (6.1 miles)
  • Starbucks (7.1 miles)
  • Starbucks (7.6 miles)

Physicians

  • Cook Children's Pediatrics (1.9 miles)
  • Texas Eye and Laser Center (2.5 miles)
  • Kaner Medical Group (3.9 miles)
  • Fem Centre (5.3 miles)
  • Altig Optical (5.6 miles)
  • Lighthouse Family Medicine (5.7 miles)
  • Texas Orthopedic Specialists (5.7 miles)

Places of Worship

  • Wellspring Church (2.2 miles)
  • Gateway Church (2.5 miles)
  • St Elizabeth Ann Seton Catholic Church (4 miles)
  • Gateway Church North Fort Worth Campus (4.9 miles)
  • First Baptist Church of Keller (6.4 miles)
  • Keller United Methodist Church (6.5 miles)

Parks

  • Capp Smith Park (2.6 miles)
  • Bedford Bark Park (4.6 miles)

Hospitals

  • Texas Health Harris Methodist Hurst-Euless-Bedford (5.3 miles)
  • SwiftCare (7.5 miles)

Theaters

  • Cinemark (7.1 miles)

Frequently Asked Questions

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