Windsor Gardens

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  • Interior

    A cheerful woman in a wheelchair poses beside a beautifully decorated tree surrounded by greenery.
  • Living Room

    A cozy living room with blue sofas and a wooden table, adjacent to a dining area.
  • Building

    A residential building with a classic architectural design and a small cupola on the roof.
  • Architecture

    A brick residential house with a well-maintained lawn and clear sky.
  • Dining

    A joyful gathering of team members celebrating with a delicious spread of food.
  • Wheelchair

    A joyful woman enjoying a treat at a social gathering, seated in her wheelchair beside a food cart filled with snacks.

Windsor Gardens

2535 West Pleasant Run, Lancaster, TX 75146

For more information about senior living options: (844) 490-3973

3.6 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Windsor Gardens, particularly Sharese Woods, created a welcoming and loving environment for residents during their rehab stays.
  • pro Residents consistently receive attentive care, with staff frequently checking in to ensure their needs are met.
  • pro The facility maintains a clean and pleasant atmosphere, which contributes to a homey feeling for the residents.
  • pro Meals provided at Windsor Gardens are enjoyed by the residents, enhancing their overall experience.
  • pro The management is commended for keeping residents clean and dry, demonstrating attentive care throughout their stay.
  • pro Visitors noted the well-kept condition of the older unit, highlighting its neatness and comfort.
  • pro Residents appreciate the availability of a garden area within the facility, adding to its charm.

Cons

  • pro There have been delays in the delivery of information from the social worker, requiring family members to ask multiple questions to get updates.
  • pro A resident experienced a long wait time (over an hour) for help after pressing the call button.
  • pro Pain medication requests went unanswered for an extended period (42 minutes).
  • pro The staff-to-resident ratio may need improvement, as observed during visits to the facility.

Review

Windsor Gardens has emerged as a popular choice for families seeking rehabilitation and assisted living services for their loved ones. Many reviews highlight the warm and welcoming atmosphere of the facility, with particular praise directed towards staff members like Sharese Woods, who have made residents’ stays feel secure and loving. One reviewer expressed gratitude for the attentive care that their mother received during her rehabilitation, noting that staff consistently checked in to ensure she had everything she needed. This commitment to quality care fosters a sense of comfort, making Windsor Gardens a viable option for both short-term and long-term residency.

While some experiences at Windsor Gardens have been overwhelmingly positive, certain concerns regarding responsiveness have surfaced as well. A current resident reported waiting an extended time—over 40 minutes—for pain medication after requesting assistance. This situation raises important questions about the facility's staffing levels and operational efficiency in providing timely help when it is urgently needed. Such discrepancies illustrate that while many individuals may experience excellent service, there are instances where attention to urgent needs may fall short.

Feedback regarding communication from social workers within Windsor Gardens presents another dimension of the overall experience. One review noted that information delivery from the social worker was often delayed; family members found themselves needing to proactively seek out updates rather than receiving them automatically. This can lead to frustration among families who seek timely clarification on their loved one's care plan or progress. The expectation is that communication should flow more freely between staff and families, allowing concerns to be addressed without requiring excessive prompting.

Despite these challenges, several reviewers emphasized the overall environment at Windsor Gardens as pleasant and homey. Descriptions of the facility paint a picture of a clean, well-maintained place that feels comfortable and inviting. Reviewers appreciated the effort put into maintaining cleanliness throughout common areas and private rooms alike; this contributes significantly to a reassuring atmosphere for both residents and visiting family members. The presence of amenities such as a garden area further enhances this positive environment, suggesting thoughtful considerations for both aesthetics and resident engagement.

One notable aspect highlighted by multiple reviewers is the food quality at Windsor Gardens. Residents appear satisfied with their meals, indicating that dietary needs are taken seriously—a vital component of any assisted living or rehabilitation facility's service offerings. Ensuring that meals are enjoyable not only aids physical health but can also improve emotional well-being by creating an overall sense of satisfaction among residents.

Finally, it’s essential to acknowledge that while many aspects of life at Windsor Gardens receive commendation—including attentive staff, cleanliness, and pleasant surroundings—there remains room for improvement in addressing responsiveness issues and enhancing communication practices within the team. Balancing these strengths with opportunities for growth could make Windsor Gardens an even more reputable choice for families navigating assisted living options in search of compassionate care for their loved ones in need.

Features

Housing

  • 150 resident community capacity 150 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (17 miles away) Dallas Love (17 miles away)
  • Dallas-Fort Worth International (24 miles away) Dallas-Fort Worth International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Windsor Gardens in Lancaster, TX is a warm and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts an on-site beautician and beauty salon, allowing residents to easily maintain their personal grooming needs. Residents can enjoy their favorite TV shows with cable or satellite TV in the comfort of their own fully furnished private apartments.

Transportation is made easy with community-operated transportation and transportation arrangements for non-medical needs as well as doctors' appointments. There is also a computer center and Wi-Fi/high-speed internet available for residents to stay connected with loved ones or indulge in online activities.

The dining experience at Windsor Gardens is exceptional, offering restaurant-style dining with special dietary restrictions catered to. The meals are prepared and served by the staff who also provide housekeeping services to ensure a clean and comfortable environment for all residents.

Residents have access to various amenities such as a fitness room, gaming room, small library, outdoor space, and a wellness center for exercise and relaxation. Activities are an important part of life at Windsor Gardens and include community-sponsored activities, fitness programs, planned day trips, religious services, resident-run activities, and scheduled daily activities.

In terms of healthcare services, Windsor Gardens provides 24-hour call systems and supervision for safety purposes. Assistance with activities of daily living such as bathing, dressing, transfers is readily available. Medication management ensures that residents take their medications as prescribed. Physical therapy sessions are offered to promote mobility and overall health. Special dietary restrictions are accommodated for those with specific nutritional needs.

Windsor Gardens is conveniently located near several cafes, pharmacies, physicians' offices, restaurants, and hospitals making it convenient for residents to access additional services they may require.

Overall, Windsor Gardens in Lancaster offers a comprehensive assisted living experience that combines excellent amenities with quality care services to enhance the lives of its residents.

Nearby Places of Interest

Hospitals

  • Medical Center At Lancaster (0.1 miles)
  • Methodist Rehabilitation Hospital (4.5 miles)

Physicians

  • My Eyelab (0.7 miles)
  • POA Happy Teeth Today (2.6 miles)
  • MomPremier Eye Institute (2.8 miles)
  • CareNow (4.4 miles)
  • Methodist Charlton Medical Center - Azhar A Kazi MD (4.7 miles)
  • Southwest Orthopedics-Sports (4.9 miles)
  • Raymond S Khouw (4.9 miles)

Cafes

  • Starbucks (0.7 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.7 miles)
  • Panera Bread (7.2 miles)
  • Starbucks (7.2 miles)
  • Tops Cafe (7.6 miles)
  • Manhattan Project Beer Company (11.6 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Taco Cabana (0.7 miles)
  • In-N-Out Burger (0.7 miles)
  • Whataburger (1.1 miles)
  • Cracker Barrel (1.2 miles)
  • Pollo Regio - 200 (2.7 miles)
  • Domino's Pizza (2.8 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.7 miles)
  • Walmart Pharmacy (1.8 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (4 miles)
  • Cashsaver Pharmacy 46 (4.4 miles)

Places of Worship

  • Greater Mount Hebron Baptist Church (6 miles)
  • Southern Baptist Convention (9.4 miles)
  • Rockett Christian Church (9.7 miles)

Parks

  • Kiest Park (8 miles)
  • Cedar Hill State Park (9.8 miles)
  • Kidd Springs Park (10.4 miles)
  • Kessler Parkway Trail (11.2 miles)
  • Valley Ridge Park (11.8 miles)

Theaters

  • Alamo Drafthouse Cedars (11.5 miles)

Frequently Asked Questions

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