Regent Care Center Of Kingwood

Pros

• The room at Regent Care Center of Kingwood was very nice and clean every day, contributing to a pleasant environment.
• The facility is well-maintained and provides a friendly atmosphere, which helps create a sense of community among residents and staff.
• The nursing staff were noted for their care and support, forming positive relationships with patients.
• Activities like performances and bingo were offered, enhancing the quality of life and engagement for residents.
• The rehab department received praise for being helpful and going above and beyond in supporting residents' recovery efforts.

Cons

• The food was terrible, with some saying it resembled slop served to prisoners.
• There were reports of lost personal items, including glasses and hearing aids, with no communication to the family about their loss.
• Staff was often short-handed, particularly on weekends, leading to inadequate care for residents.
• Residents frequently experienced delays in receiving necessary medications and attention from staff.
• There was a lack of proper rehabilitation efforts; patients were not encouraged or forced to participate in therapy.
• Many reviews highlighted poor communication from the facility regarding resident issues and needs.
• Families reported that staff showed little care or concern for residents’ basic hygiene and comfort needs.
• Past positive experiences changed drastically over time; many felt the quality of care diminished significantly since 2014.
• Concerns were raised about patient safety, with instances of residents falling without adequate assistance from staff.
• Overall, multiple reviewers expressed feelings of disappointment and frustration with the quality of care provided at the facility.

Review

The Regent Care Center of Kingwood presents a complex picture based on the experiences shared by various residents and their families. On one hand, many reviewers commend the facility's cleanliness, well-kept grounds, and the overall pleasant atmosphere upon entry. Visitors noted that the front door’s security measures offered peace of mind as it kept unauthorized individuals out. Common areas such as dining rooms, game rooms, therapy zones, and personal care facilities for hair and nails also contributed positively to the overall environment. Staff interactions were mostly friendly; several family members praised individual staff members who took genuine interest in their loved ones’ wellbeing.

Despite these commendations regarding environment and cleanliness, there seems to be a consistent undercurrent of dissatisfaction with the quality of food served at Regent Care Center. Multiple reviewers described meals as bland or unappetizing, with some stating that they wouldn't serve it even to their pets. This sentiment was echoed by both residents and their families alike, contributing to overall discontent during stays at the facility. Food complaints overshadowed other aspects of care and contributed to issues with resident satisfaction.

Moreover, reviews indicate serious concerns about staffing levels and responsiveness from caregivers. Many reviewers spoke about being short-staffed during weekends or off-hours, which led to slower responses to residents’ needs—often leaving them unattended for hours when they required assistance. Family members recounted worrying instances where basic needs were not met; some had to intervene personally to ensure their loved ones received necessary care like bathing or physical rehabilitation exercises. The apparent lack of oversight also resulted in distressing situations where vital medical resources like glasses and hearing aids went missing without family notification.

Just as varied are the personal stories surrounding rehabilitation practices within the center—or lack thereof. Several families expressed frustration over inadequate rehab sessions for loved ones recovering from surgeries or illnesses. Instances were reported where residents did not receive encouragement or direction from staff for attending therapy sessions or engaging in rehabilitative activities. In many cases, family members felt compelled to step in daily, ensuring participation where staff seemed indifferent.

The emotional toll on both residents and their families was another significant concern raised across multiple experiences shared by reviewers. Some users indicated that certain relatives experienced increased anxiety due to poor communication regarding medicine management or general care quality during their stay at Regent Care Center; this culminated in traumatic incidents like unresponsive medical emergencies requiring hospitalization after neglectful practices at the facility.

While there were moments praising dedicated staff members providing compassionate care amid adversity, systemic issues with administration were pointed out repeatedly throughout reviews—particularly reflecting a decline in quality over time since 2014 onward. Administrators faced criticism for prioritizing profits while compromising on proper staffing levels which significantly impacted resident care standards day-to-day.

In conclusion, while Regent Care Center of Kingwood offers an inviting appearance along with pockets of caring staff support amongst its personnel, numerous reviews cast shadows on critical aspects such as food quality and inadequate responsive caregiving stemming from understaffing tendencies—all leading to varying degrees of dissatisfaction from those who entrusted them with caring for cherished elderly family members amidst challenging health recovery journeys.

This part of Kingwood, Texas is a convenient and well-equipped area for senior living. With several physicians and hospitals within close proximity, residents have easy access to medical care. In addition, there are plenty of dining options ranging from fast food to sit-down restaurants like Italianos. There are also pharmacies nearby for medication needs. For leisure activities, residents can enjoy movies at ShowBiz Cinemas Kingwood 14 or visit one of the nearby parks such as Hunter's Ridge or Greentree Park. The transportation options are also convenient with access to IAH East Cargo Ramp and various airport terminals for those who may need to travel frequently. Overall, this part of Kingwood offers a comfortable and accessible environment for seniors looking to settle in the area.

Physicians

• Vision Source Northpark (0.4 miles)
• Greater Houston Diabetes & Endocrinology (0.6 miles)
• Family Health Clinic (0.6 miles)
• Columbia Kingwood Medical Center (0.7 miles)
• Mahajan Merritt Kavita DO (0.8 miles)
• Orthopaedic Associates (0.8 miles)
• Humble Radiology Associates (0.9 miles)

Restaurants

• IHOP (0.4 miles)
• Jersey Mike's (0.6 miles)
• Back Pew Brewing Company (0.6 miles)
• Chick-Fil-A (0.9 miles)
• McDonald's (0.9 miles)
• Culver's (1 miles)
• Italianos (1.3 miles)

Hospitals

• Texas Children S Hospital (0.8 miles)
• Kingwood Pines Hospital (1.8 miles)
• Cleveland Regional Medical Center L P (4.2 miles)

Theaters

• ShowBiz Cinemas Kingwood 14 (0.8 miles)
• Cinemark Valley Ranch And Xd (5.2 miles)

Cafes

• Panera Bread (1 miles)
• Starbucks (4.4 miles)
• Starbucks (6.7 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Advocate Rx Solutions (1.6 miles)
• Walgreens (2.6 miles)
• Walgreens (3.3 miles)
• Krueger Pharmacy (4.1 miles)
• Walgreens (4.1 miles)

Parks

• Hunter's Ridge (3.8 miles)
• Greentree Park (4.5 miles)
• Bull Sallas Park (5.7 miles)
• Terminal D Pet Relief Area (6.9 miles)

Transportation

• IAH East Cargo Ramp (5.6 miles)
• KLM Crown Lounge (6.9 miles)
• Terminal D (6.9 miles)
• TSA Security Checkpoint (6.9 miles)
• United Club (7 miles)
• International Terminal E (7 miles)