Kingsland Hills Care Center
Save3727 West Ranch Road 1431, Kingsland, TX 78639
For more information about senior living options: (844) 490-3973
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Kingsland Hills presents itself as a facility where care and compassion are frequently on display, and where many families leave feeling reassured about their loved one's well-being. Across numerous visits, reviewers describe a welcoming entry experience: being greeted warmly at the door and met with staff who are patient, helpful, and genuinely attentive to residents. The impression of a caring culture runs through multiple accounts, with families citing thoughtful interactions, staff who listen, and a sense that caregivers truly want the best for their patients. The atmosphere in some visits feels like a home away from home, with therapy teams and nursing staff often going the extra mile to support both residents and the families who are walking through the door.
A number of specific moments stand out as hallmarks of positive care. One nurse in particular is singled out for kindness and the way she helped a resident feel safe, an impression that appears to recur in several anecdotes about the quality of direct care. There are stories of staff who go beyond routine tasks: a nurse who helped a patient and her daughter pack up belongings and load them into a car at the end of a therapy stay, a demonstration of the human touch that makes transitions smoother for families. Families repeatedly mention that the staff, nurses, and aides are caring, professional, and supportive, and they appreciate when one-on-one attention seems to be the norm rather than an exception. Some reviewers note a broadly homelike and reassuring environment, supported by proactive staff who communicate clearly and make residents feel safe and valued.
Reviewers also consistently praise the facility for its cleanliness, security features, and overall upkeep. Several comments emphasize a clean facility that smells fresh and is kept in good order, with the security system described as a positive feature for resident safety. Thanksgiving meals and other special events are highlighted as enjoyable and uplifting, with moms and other residents appearing well cared for during these occasions. In addition to warmth and kindness, families repeatedly express gratitude for the staff's willingness to listen and to make improvements when concerns are raised, reflecting a culture that values resident and family input. In short, the care teams at Kingsland Hills are seen as dedicated, competent, and sympathetic, with many residents and families feeling that the environment is welcoming and supportive.
However, the reviews do not paint a perfect picture. A recurring set of concerns centers on odor and cleanliness in the facility, with several visits noting hallways that smelled of urine or other unpleasant odors. Some reviewers describe these odors as intermittent but notable, particularly at certain times or on certain days, which helps explain why comments about cleanliness and a fresh-smelling environment appear alongside more positive impressions. There are also notes about specific lapses in housekeeping, such as beds not being made promptly or clothes going missing, which can feel discordant in a setting that otherwise emphasizes care. Families also report occasional delays in getting assistance at the front door, suggesting that the pace of service can vary and that those waiting may benefit from seating or more prompt attention at busy times.
Care quality is also described as variable at times, particularly around weekends and holidays when staffing may feel stretched. Reviewers point out that the availability of nurses and aides is not always adequate to meet patient needs during peak times, which can lead to frustration for families waiting for help or for routine tasks to be completed. A related issue concerns dietary services, with at least one review noting concerns about meal dessert offerings and another pointing to difficulties in obtaining certain foods or ensuring dietary needs are met. The impression is that while daily care can be solid, there are moments when resources and coordination could be more consistent.
Another thread concerns the stability of staffing and the use of agency workers. Several reviews suggest that good staff have left or been replaced, sometimes with agency personnel, which families interpret as a signal that the facility's overall consistency and caregiver familiarity with residents may be compromised. One particularly strong cautionary note describes what happened in the dementia wing: without alarms on windows, a resident with dementia managed to escape on two occasions, prompting family concerns about safety and prompting discussions about administrative response and the consequences for the resident involved. This narrative includes a claim that a new administrator made difficult decisions (including transferring a loved one to another facility) after these incidents, underscoring the potentially serious implications of safety gaps. The same account highlights the need for clear sightlines to the dementia wing and for window alarms as standard safeguards.
Amid these concerns, there are also notes of individuals who stood out for their professionalism and warmth, such as Laura Scott, who was described as very kind and thorough when discussing options for a loved one and walking families through the decision-making process. Other staff members are praised for exceptional service and for helping families navigate complex situations during visits, therapy sessions, or routine days. Collectively, these testimonials illustrate a facility where dedicated staff can deliver outstanding, person-centered care, even as families call for improvements in operations, odor management, front-door responsiveness, and dementia safety protocols.
Overall, the picture of Kingsland Hills combines strong, heartfelt care with clear opportunities for refinement. Families repeatedly affirm that the staff are kind, attentive, and professional, and many express confidence in the care their loved ones receive. At the same time, reviewers point to non-trivial issues - odor control, room cleanliness, weekend staffing, front-door access, dietary consistency, and the security and monitoring of the dementia wing - as areas that deserve ongoing attention. The consensus is that Kingsland Hills remains a place where many residents thrive under compassionate care, but the facility would benefit from tightening housekeeping routines, ensuring consistent staffing coverage, enhancing safety measures in the dementia area, and maintaining the homey, inviting environment that many families want for their loved ones.
Kingsland Hills Care Center, located in Kingsland, TX, is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, while the computer center provides access to technology.
The dining room offers restaurant-style meals prepared by staff, with special dietary restrictions catered to. There is also a fitness room and outdoor space for residents to stay active and enjoy nature. The fully furnished apartments include private bathrooms and kitchenettes for convenience.
Housekeeping services ensure that the living spaces are clean and tidy, while move-in coordination helps ease the transition for new residents. A small library is available for leisurely reading, and telephone services keep residents connected with loved ones. Wi-Fi/high-speed internet allows for online activities and communication.
The care services provided at Kingsland Hills Care Center prioritize the well-being of residents. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Diabetes diet management and medication management are provided by trained staff.
The mental wellness program focuses on supporting residents' emotional health. Transportation arrangements are made for non-medical purposes as well as doctors' appointments.
In addition to these amenities and care services, Kingsland Hills Care Center offers a variety of activities to keep residents engaged. Concierge services assist with planning day trips or resident-run activities like fitness programs. Scheduled daily activities provide further opportunities for socialization and enjoyment.
Within close proximity to the community, there are two cafes, parks, pharmacies, restaurants, transportation options, and places of worship nearby which offer convenience for both residents and their families.
Overall, Kingsland Hills Care Center provides a comfortable living environment with comprehensive care services that support the physical and mental well-being of its residents.
Kingsland Hills Care Center is located at 3727 West Ranch Road 1431, Kingsland, TX 78639 in Llano County, Texas
Kingsland Hills Care Center on seniors.fyi includes 6 photos including images showing landscaping, healthcare, interior, building, architecture, rehabilitation, therapy room, cozy atmosphere, and more.
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