Killeen Nursing & Rehabilitation

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  • Interior

    A modern interior space featuring a grand piano, wooden flooring, and contemporary artwork.

  • Outdoors

    Killeen Nursing & Rehabilitation center signage at 1000 Thayer Drive.

  • Decor

    A spacious and elegantly designed modern living room with stylish furnishings and decor.

  • Living Room

    A modern living room with a cozy atmosphere, featuring a fireplace, built-in shelves, and stylish furniture.

  • Building

    A well-maintained outdoor pavilion surrounded by a lush green lawn under a clear blue sky.

  • Bedroom

    A cozy bedroom with a large window, bed, armchair, and wall-mounted TV.

  • Windows

    A spacious dining hall with multiple tables and chairs, illuminated by chandeliers and natural light from large windows.

  • Natural Light

    A modern and minimalist living room with neutral tones, showcasing comfortable seating, a central table, and natural light.

  • Exercise Equipment

    A well-lit gym with exercise machines and a television on the wall.

Killeen Nursing & Rehabilitation

5000 Thayer Drive, Killeen, TX 76549

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
74
4 stars
3
3 stars
1
2 stars
2
1 stars
20

Skilled Nursing Facility

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    Overall Review of Killeen Nursing & Rehabilitation

    Pros

    • pro Maria was attentive and made a tough situation easier.
    • pro Nurse Kim and the staff who cared for their loved one regularly were kind and professional.
    • pro Maria Gardner, the admissions coordinator, helped out and got things in place.
    • pro The staff are friendly and welcoming.
    • pro The administrator is amazing, and the facility is very clean with great nursing care.
    • pro The therapy team is amazing and keeps residents active with many activities.
    • pro The director of nursing reviews patient care plans and ensures proper oversight, while communicating clearly and honestly with families.

    Cons

    • pro The facility is described as having a roach problem and neglectful staff.
    • pro Nursing staff allegedly leave residents in bed while they scream for help, with residents going hours without being changed or receiving medications.
    • pro The place is unclean, with hair on the AC, stained blankets, a dirty toilet, trash on the floor, and a stuffy atmosphere.
    • pro A morning janitor cleaned with a dirty brush and foul-smelling soap, then reused the same brush on the toilet.
    • pro Admissions staff allegedly pressured families about leaving against medical advice and claimed Medicare would not cover costs, which was described as false.
    • pro Staff are said to threaten to report families and withdraw benefits if a patient leaves against medical advice.
    • pro The facility is described as understaffed and not equipped to handle residents with dementia.
    • pro Residents report abuse and beratement by staff.
    • pro The phone system and staff responsiveness are poor, with unanswered calls when checking on patients.

    Review

    The reviews paint a picture of a facility that elicits very strong feelings, with a tapestry of experiences that range from troubling health and safety concerns to sincere appreciation for individual staff members. On one hand, there are accounts describing a roach problem, neglectful moments, and long stretches where residents aren't changed or given medications in a timely fashion. These comments cast a shadow over the overall care environment and prompt strong warnings to families considering placement. On the other hand, many comments highlight compassionate interactions, responsive coordinators, and capable rehab services when things go smoothly. The overall vibe is deeply mixed, suggesting significant variability in day-to-day operations and in how individual staff members handle residents and families.

    Cleanliness and the physical environment emerge as a recurring area of concern. Several reviewers recount a less-than-ideal first impression, noting a "clean room" that nevertheless showed hair on the AC, a pile of blue clothing, a brown stain on a blanket, a dirty toilet, and trash on the floor. Some later anecdotes describe ongoing cleaning issues, including janitorial staff who used unclean tools and dirty soap water to scrub floors and toilets. These descriptions contribute to a broader sense that cleanliness and maintenance may be inconsistent, which understandably affects residents' comfort and families' confidence.

    Care responsiveness and daily routines are another focal point. A number of reviews claim that staff do not promptly answer phone calls or attend to patients' basic needs, with residents sometimes left unattended for hours or not assisted with activities of daily living in a timely fashion. In several comments, families describe distress when their loved ones appeared tired, unaddressed, or unresponsive, and there are specific mentions of patients not being helped to the point of getting up for therapy or meals. These experiences contrast sharply with other entries that describe attentive care and effective daily routines, underscoring how variable the day-to-day experience can be for residents.

    Admissions, policy explanations, and interactions with staff in leadership roles generate powerful and conflicting impressions. A particularly negative thread describes pressure tactics and misinformation around leaving the facility against medical advice, including claims that Medicare would not cover a departing resident and threats to report families or withdraw benefits. Some reviewers say they were unable to obtain clear written laws or printouts to verify these claims, which fuels distrust. Yet there are also mentions of admissions staff who work hard to coordinate services and clarify plans, such as admissions coordinators who helped set up care arrangements and communications that family members found genuinely helpful during stressful times.

    Despite the serious criticisms, several individual staff members consistently stand out in the reviews for their dedication and kindness. Maria, who appears in multiple roles, is repeatedly praised for answering questions, taking information promptly, and staying in touch with families. Specific praise goes to Maria Gardner for her work as the admissions coordinator, as well as to Savannah, described as a welcoming administrator, for making a reassuring first impression. Denise Ford is singled out for enabling a smooth rehab connection, and Nurse Kim is commended for professional and kind bedside care in ongoing rounds. There are additional mentions of nursing staff who were described as caring and attentive, and even a few notes that emphasize the administrator and director of nursing as genuinely involved in patient care planning and family communication.

    Rehabilitation and activity programs receive their own spectrum of feedback. When the rehab team is working well, reviewers speak highly of the therapy provided, the quality of meals, and the attentiveness of staff who support recovery. Several accounts mention that the therapy team is "amazing," that activities kept patients engaged, and that overall care improved when a dedicated team was involved. In some cases, families describe a sense of relief and regained footing thanks to these services, with positive phrases about care, compassion, and consistency in the rehab setting.

    Several reviews touch on dementia care and staffing levels, with concerns that the facility may be under-resourced for residents with more complex needs. The cautionary notes emphasize that dementia patients require specialized attention, and that understaffing can leave families worried about safety and appropriate care. Some comments suggest that the facility's appearance and offerings may not reflect the level of expertise needed for certain conditions, underscoring the importance of careful assessment when considering placement for a loved one with particular care requirements.

    Overall, the collection of reviews reveals a landscape of both strengths and serious weaknesses. There are clear testimonials about warmth, responsiveness, and effective rehabilitation led by staff who treat residents with kindness and respect. At the same time, there are persistent concerns about cleanliness, consistent responsiveness, and the accuracy and transparency of information provided to families. The most informative takeaways point to a facility whose people and processes can deliver high-quality care in some circumstances, while simultaneously needing substantial improvements in others to ensure safety, dignity, and consistent, reliable service for all residents. Families evaluating this facility should prepare to verify policies directly, request clear points of contact, and assess both the physical environment and the care culture through in-person visits and conversations with multiple staff members.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Robert Gray AAF (2 miles away) Robert Gray AAF (2 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Killeen Nursing & Rehabilitation in Killeen, TX is an assisted living community that offers a wide variety of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, where residents can indulge in pampering services. Residents can also enjoy watching their favorite shows or movies with the cable or satellite TV provided. Community-operated transportation is available for residents to easily access various destinations.

    The community boasts a computer center for residents to stay connected with loved ones or engage in online activities. Meals are served in a spacious dining room, offering restaurant-style dining experiences. The fitness room allows residents to maintain an active lifestyle and improve their physical well-being. Each living space is fully furnished and equipped with private bathrooms for maximum comfort and convenience.

    For entertainment purposes, there is a gaming room where residents can engage in friendly competition and socialize. A garden provides a peaceful outdoor space where residents can relax and enjoy nature. Additionally, there is a small library filled with books for those who enjoy reading.

    Various services are provided to assist residents with daily tasks such as bathing, dressing, and transfers. The 24-hour call system ensures that help is always readily available when needed. Medication management is also offered to ensure that residents receive the necessary treatment on time.

    The community encourages mental wellness through its mental wellness program and provides special dietary restrictions such as diabetes diet options. Transportation arrangements are made both for non-medical purposes and to doctor's appointments.

    Residents can participate in concierge services provided by the community along with scheduled daily activities organized by staff members. Fitness programs are available to promote physical health, along with planned day trips for recreation and exploration.

    There are numerous amenities and services located nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters - ensuring that all essential needs are conveniently accessible.

    Overall, Killeen Nursing & Rehabilitation offers comprehensive care services and an array of amenities to facilitate a comfortable and enriching lifestyle for its residents.

    Nearby Places of Interest

    Restaurants

    • Sonic Drive-In (0.4 miles)
    • Freddy's Frozen Custard & Steakburgers (0.8 miles)
    • McDonald's (0.9 miles)
    • Jimmy's Egg (1 miles)
    • Popeyes Louisiana Kitchen (2.8 miles)
    • Las Tapatias (2.9 miles)
    • McDonald's (2.9 miles)

    Physicians

    • Central Texas Surgicare (0.8 miles)
    • Clear Creek Oral (1.5 miles)
    • Dale Wilford Lane, DPM (1.5 miles)
    • Metroplex Center For Wound Care And Hyperbaric Medicine (1.5 miles)
    • Epiphany Dermatology (1.5 miles)
    • Family & Children's Clinic (1.5 miles)
    • Metroplex Clinic Physicians (1.5 miles)

    Pharmacies

    • CVS Pharmacy (1.2 miles)
    • Clear Creek Pharmacy (2.6 miles)
    • Medical Arts Pharmacy (5.7 miles)
    • Walgreens (6.1 miles)
    • Scott & White Pharmacy (6.2 miles)
    • Walgreens (8.2 miles)

    Cafes

    • Dutch Bros Coffee (2.6 miles)
    • Starbucks (2.9 miles)
    • The Coffee Bean and Tea Leaf (3.1 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.7 miles)
    • Starbucks (8.2 miles)
    • Black Rifle Coffee Company (8.2 miles)

    Places of Worship

    • EPIC Church (3 miles)
    • Memorial Baptist Church (3.9 miles)
    • First Baptist Church of Killeen (4.9 miles)
    • Anderson Chapel AME Church (5.9 miles)
    • Five Hills Assembly of God (6.1 miles)
    • St Joseph's Catholic Church (6.4 miles)
    • First Baptist Church of Copperas Cove (6.5 miles)

    Transportation

    • U-Haul Neighborhood Dealer (3.9 miles)

    Parks

    • Playground (4.1 miles)
    • Long Branch Park (7.5 miles)

    Theaters

    • Cinergy Copperas Cove (4.4 miles)
    • Regal Killeen (5.5 miles)

    Frequently Asked Questions

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