Hill Country Rehab And Nursing Center in Copperas Cove, TX

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Hill Country Rehab And Nursing Center in Copperas Cove, TX

810 Industrial Avenue, Copperas Cove, TX 76522

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
78
4 stars
10
3 stars
0
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of Hill Country Rehab And Nursing Center

Pros

  • pro The staff are compassionate, attentive, and consistently helpful to residents and their families.
  • pro The facility is consistently clean and well maintained.
  • pro The food is praised as tasty, home-like, and well prepared.
  • pro The nursing and rehab teams deliver excellent care and show genuine concern for residents' outcomes.
  • pro Families feel at peace knowing their loved ones are in good hands.
  • pro The activities director keeps residents engaged with fun events and outings.
  • pro The atmosphere is welcoming, with friendly, professional staff who treat residents like family.
  • pro Admissions and intake are smooth, with Mary Williams and the team making transitions easy.
  • pro Hill Country is described as a blessing and life saver for families.
  • pro Therapists, nurses, aides, and the wound care team provide dependable, high-quality care and support.
  • pro The facility maintains strong safety and cleanliness standards, contributing to residents' well-being.
  • pro Hill Country is highly recommended for both short- and long-term stays.

Cons

  • pro One reviewer labeled the facility the worst nursing home in Texas and would not recommend it, citing bed sores and rude leadership.
  • pro They claim a mother's stroke went unrecognized for nearly 12 hours and that the family wasn't promptly informed.
  • pro They state the residents' bathrooms reek of urine and that cleaning was inconsistent.
  • pro They describe medication being given at the wrong times and inadequate help for a patient who couldn't feed himself.
  • pro They say the staff were rude and uncaring, with complaints about communication and empathy.
  • pro They allege residents fought each other due to poor supervision and management letting incidents occur.
  • pro They report slow responses to requests and delays in changing beds, leaving patients cold.
  • pro They warn others not to send loved ones there, criticizing overall care and hygiene.
  • pro They claim the facility attempts to boost ratings by its staff and that the Medicare rating is misleading.

Review

Hill Country Rehab and Nursing Center is best suited for families prioritizing a rehab-forward environment where skilled therapy, attentive ongoing care, and a warm, home-like atmosphere drive daily life. This community consistently earns praise for strong physical therapy and occupational therapy, compassionate nursing support, and a dining program that staff regard as a point of pride. Families facing post-acute recovery, short- or longer-term rehab needs, and dementia or memory-care transitions will find the blend of therapy intensity, daily living assistance, and social engagement appealing. The tone from many families is clear: a patient-centered team, steady routines, and meaningful activities matter here, and that combination often translates to tangible progress and relief for caregivers.

Those weighing alternatives should consider whether this community's strengths align with priorities around consistent medical oversight and rigorous operations. Several reviewers flag areas where expectations may not be uniformly met: the medical team relies on nurse practitioners and rotating clinicians rather than a fixed on-site physician, which can slow changes in care or require more handoffs. There are recounts of slow response at times, uneven hand hygiene, and occasional gaps in timely assistance or communication with families. For families that demand constant physician availability, impeccable bedside responsiveness, or otherwise less variability in administrative interactions, it is prudent to explore other options or ask pointed questions before committing.

The standout positives largely offset the main drawbacks when the focus is recovery and daily livability. The facility's cleanliness and overall environment are repeatedly highlighted: rooms and common areas are kept neat, odors are controlled, and housekeeping is commended for consistent, attentive service. The clinical team - nurses and aides - are described as caring and professional with residents, delivering regular monitoring of medications, insulin, and daily needs. Therapy teams routinely receive high marks for knowledge, effectiveness, and a patient-first approach, with many residents showing meaningful gains and families noting therapists who stay with patients long enough to establish rapport. The kitchen's in-house cooking and the staff-driven food program also rise to the top, turning meals into a dependable, home-style experience rather than a cold, institutional routine. The variety of activities and a proactive activities director further amplify a sense of community and engagement for residents.

Yet, several reviews reveal meaningful caveats that cannot be ignored in decision-making. A recurring theme is inconsistency in medical access and responsiveness - situations where changes in condition or medication order review require coordination with outside providers, sometimes leading to delays or repeated history reviews with different clinicians. There are reports of rough edges in operations: instances of delayed bed changes, some adverse experiences with communication to families, and a handful of alarming concerns about patient safety and care quality. A few families describe staff interactions as brusque or inattentive, and some long-term maintenance issues were cited as needing attention. Taken together, these gaps underscore the reality that experience at Hill Country can vary by shift, department, and individual staff, which means prospective residents and their families should probe for current, site-specific practices.

In practical terms, Hill Country is a strong choice for rehab-focused care where therapy outcomes, high-quality meals, and a compassionate, community-oriented staff are non-negotiable priorities. It is less compelling for families needing unwavering medical visibility, perfectly consistent day-to-day responsiveness, or consistently pristine maintenance and privacy standards. To make a confident decision, request a tour focused on care coordination and emergency responsiveness, speak with current residents and families about communication patterns, and verify the current on-site medical arrangements, including physician availability and how quickly care plans are updated. Ask about room availability, private options, and the specifics of daily routines, including how aides are assigned to shifts and how quickly needs are addressed at night.

Overall, Hill Country Rehab and Nursing Center delivers substantial value for families seeking active rehabilitation in a warm, engaged setting. The combination of strong therapy services, attentive nursing care, and a lively activity program creates concrete advantages for recovery and daily life. The caveats - chiefly variability in medical oversight, some operational hiccups, and occasional concerns about responsiveness - call for due diligence rather than dismissal. With careful questions and a clear understanding of current staffing and processes, families can determine whether this community will meet their specific goals and expectations for long-term comfort, safety, and progress.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Robert Gray AAF (6 miles away) Robert Gray AAF (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hill Country Rehab And Nursing Center in Copperas Cove, TX is a premier assisted living community that offers exceptional care services and an abundance of amenities to ensure the comfort and well-being of its residents.

Residents can enjoy the convenience of having a beauty salon right within the community, where they can get their hair done or receive other salon services. They can also relax in their fully furnished rooms equipped with cable or satellite TV for entertainment.

Transportation is made easy with community-operated transportation and transportation arrangements available for non-medical purposes as well as to doctors' appointments. The center also boasts a computer center and Wi-Fi/high-speed internet access for those who wish to stay connected.

Delicious meals are provided in the dining room, offering restaurant-style dining experience. Special dietary restrictions are taken into consideration to cater to each resident's individual needs. For those who prefer a more private dining experience, kitchenettes are available in some rooms.

The center offers various activities to keep residents engaged and active. Fitness programs and a wellness center are available for those who want to stay fit, while gaming rooms, small libraries, and planned day trips offer ample opportunities for recreation. Residents also have the option to participate in resident-run activities or join scheduled daily activities.

In terms of care services, Hill Country Rehab And Nursing Center provides 24-hour call systems and supervision for added security and peace of mind. Trained staff members are readily available to assist with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. Additionally, a mental wellness program is offered to support the emotional well-being of every resident.

With nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and theaters in close proximity, residents have easy access to various essential services and entertainment options.

Overall, Hill Country Rehab And Nursing Center strives to provide exceptional care services combined with numerous amenities for a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

The Copperas Cove area offers a convenient and accessible location for senior living with various amenities such as pharmacies, medical facilities, restaurants, places of worship, cafes, theaters, parks, and transportation options. With several pharmacies and medical practices in close proximity, seniors can easily access healthcare services. Restaurants ranging from fast food to Italian cuisine provide dining options for every taste preference. Places of worship offer spiritual fulfillment and community engagement opportunities. Parks nearby offer outdoor recreational activities for seniors looking to stay active. Additionally, transportation services like U-Haul are available for any moving or storage needs. Overall, Copperas Cove provides a diverse range of services and activities that cater to the needs and interests of seniors.

Pharmacies

  • Medical Arts Pharmacy (0.2 miles)
  • Walgreens (0.6 miles)
  • Clear Creek Pharmacy (5.9 miles)
  • CVS Pharmacy (6.9 miles)
  • Scott & White Pharmacy (11.8 miles)

Physicians

  • Harrison and Harrison Internal Medicine (0.2 miles)
  • Cove Eyecare (0.8 miles)
  • Lone Star Pediatric Dental & Braces (1.2 miles)
  • Dr Berg Optometry Office (1.4 miles)
  • Cove Family Medical Clinic (2.2 miles)
  • Family Medicine Clinic (2.2 miles)
  • Metroplex Clinic Physicians (5.4 miles)

Restaurants

  • Taco Bell (0.3 miles)
  • Popeyes Louisiana Kitchen (0.3 miles)
  • Lil-Tex Restaurant (0.7 miles)
  • Bush's Chicken (1 miles)
  • Applebee's (1.1 miles)
  • Giovanni's Italian Restaurant (1.1 miles)
  • Subway (1.2 miles)

Places of Worship

  • Five Hills Assembly of God (0.4 miles)
  • First Baptist Church of Copperas Cove (0.7 miles)
  • Pentecostal Experience Holiness Church (0.8 miles)
  • Southern Baptist Convention (3.7 miles)
  • EPIC Church (8.7 miles)
  • Memorial Baptist Church (9.6 miles)
  • First Baptist Church of Killeen (10.6 miles)

Cafes

  • Starbucks (1.1 miles)
  • Dutch Bros Coffee (8.4 miles)
  • The Coffee Bean and Tea Leaf (8.6 miles)
  • Starbucks (8.7 miles)
  • Starbucks (9.7 miles)
  • Starbucks (13.8 miles)

Theaters

  • Cinergy Copperas Cove (1.4 miles)
  • Regal Killeen (11 miles)

Parks

  • Sylvia Tucker Memorial Park Kempner (6.5 miles)
  • Playground (8 miles)
  • Long Branch Park (12.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (9.4 miles)

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