Windsor Houston
Save6920 T.C. Jester Boulevard, Houston, TX 77091
For more information about senior living options: (844) 490-3973
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Assisted Living
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Gary the receptionist is wonderful and has been very helpful since my mother was admitted. Tameka who works at the front desk is so kind and will open the front door for you when you come in. Jake in maintenance will fix whatever needs to be repaired in a patient's room. He is very helpful and good at his job. All of the staff in there are good at what they do and they do their best to take care of the patients that are there. The nursing staff will contact the family member if their loved one has refused medication. The facility is now very clean and the staff comes and checks on the patient, even if they accidentally pressed the call button. The nursing director is very kind as well and she will address any needs or concern a family member has regarding their loved one. This facility has done a good job at resolving any issues or problems that may arise, and they are always willing to make changes. The place is impeccably clean and well tended. The building is welcoming, bright and cheery. Understaffing seems no longer to be a problem and the staff seem less stressed as a result, happier and friendlier in general. The food is exceptionally good in its quality and variety. Crystal Cruz is a wonderful tour guide; the staff are nice as well. This place is clean and the care is fantastic; the staff is lovely. This facility has great workers; Victoria is amazing; Karen is very helpful. The nurses and staff are great; the home is clean and sanitized daily; whatever request they have has always been granted. We have a great team at Windsor Houston; everyone is willing to give a helping hand when needed. This is one of the cleanest buildings I have ever visited.
The attitude, neglect, and lack of compassion from the CNA staff are unacceptable. A CNA yelled at the patient's bedside and came so close that she could have harmed her. Another CNA refused to provide the patient's name after failing to properly clean her. Powder disappeared from the patient's room, and the nursing staff completely ignored her concerns, suggesting they were taking residents' belongings. The staff repeatedly claim they are "too busy" to assist with basic tasks, yet they are often heard laughing outside a resident's door while patients wait for help. The reviewer describes the facility as horrible and states that they do not care about old people, advising others not to send loved ones there. There is very poor communication with families and high staff turnover, with difficulty reaching the accounting/billing department. Some nurses are rude and the doctor is lazy, indicating substandard care. This facility has caused the patient complete emotional distress and the family is actively seeking to transfer her.Windsor Houston is best suited for families that prioritize a clean, welcoming environment with reliable daily routines, strong meal service, and steady on-site support when leadership is actively engaged. The community tends to excel when management has stabilized and staff feel supported, delivering patient care that is attentive, responsive, and consistent enough for long-term needs or rehab-to-home goals. For families who value visible cleanliness, courteous front-desk interactions, dependable maintenance, and dependable transport for appointments, Windsor Houston can be a practical, workable fit - especially if the loved one benefits from a warm, engaging dining room and a care team that shows up with a positive, can-do attitude.
However, several clearer red flags warrant careful consideration. Prospective residents should consider alternatives if consistent, high-touch CNA care is non-negotiable, or if the plan requires near-perfect administrative coordination and transparent family communication. Reported inconsistencies in staffing, high turnover, and episodes where care staff appeared rushed or less compassionate can erode trust when a loved one depends on timely help and steady supervision. Families should also flag any recurring concerns about billing and administrative responsiveness, since unclear or delayed communication can complicate care planning and financial arrangements.
On the plus side, Windsor Houston earns its keep through tangible strengths. The facility is repeatedly praised for cleanliness - hallways, rooms, and common areas feel well maintained - and for a maintenance team that resolves room issues promptly. Front-desk staff and receptionists are frequently cited as kind and helpful, setting a positive tone for arrivals and visits. The dining program has earned attention for quality and variety, with residents and families noting meals and desserts as notable positives. When management is aligned, social workers and nursing leadership have shown a willingness to intervene to resolve problems, and the nursing director is described as approachable and responsive to family concerns.
These strengths, however, do not completely nullify the drawbacks. The most significant offsetting factor is the degree to which staffing levels and crew consistency influence daily experience. When CNAs, nurses, and aides are reliable and well-coordinated, the care cadence - assistance with daily activities, timely medication administration, and continuous monitoring - can be solid enough to offset occasional lapses in communication. But when staffing feels thin or discordant, delays in help, miscommunications about care priorities, or gaps in bedside attention become more frequent and more distressing for families and residents alike. In such cases, even excellent cleanliness and dining cannot fully compensate for a sense of uncertainty around daily care.
For families evaluating Windsor Houston, the practical path is to scrutinize the day-to-day rhythm during a visit and pin down how caregiving is organized. Ask for specifics on caregiver-to-resident ratios, the assignment model for CNAs across shifts, and how care plans are updated and communicated to families. Inquire about how quickly calls for assistance are answered, how medication management is supervised, and what margins exist for prompt escalation to nursing leadership when issues arise. Tour the facility at different times to observe dining service, housekeeping responsiveness, and the availability of transportation for external appointments. Speak with the social worker and the nursing director about recent problem resolutions and how ongoing concerns are tracked.
Ultimately, Windsor Houston represents a practical, workable option for families who can tolerate some variability in staffing and communication in exchange for a clean environment, strong daily routines, and reliable core services. It is less ideal for those whose top priority is flawless, consistently high-touch care from a fully stable CNA team or for anyone needing airtight administrative transparency on a daily basis. The right decision hinges on whether leadership can maintain ongoing, visible improvements and whether the care team can deliver steady, attentive assistance that resembles the level of support families expect. A structured visit with targeted questions will reveal whether Windsor Houston aligns with the loved one's specific needs and the family's expectations.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (11 miles away) William P X (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Houston is a premier assisted living community located in Houston, Texas. Our community offers a wide range of amenities and care services to enhance the quality of life for our residents.
In terms of amenities, Windsor Houston boasts a beauty salon where residents can pamper themselves and maintain their personal style. Each resident's entertainment needs are met with cable or satellite TV in their fully furnished living spaces. Our community operated transportation ensures that residents have access to transportation for various errands and appointments.
For those who enjoy technology, we offer a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our culinary team. Additionally, there is a kitchenette available for residents who prefer to cook their own meals.
Residents can stay physically active in our fitness room and gaming room, as well as enjoy the outdoor space and garden areas. The small library is perfect for those who love reading and learning. Telephone services are provided for communication needs.
At Windsor Houston, we prioritize the health and well-being of our residents. Our care services include 24-hour call system and supervision to ensure resident safety at all times. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers.
We understand the importance of proper nutrition for seniors, which is why we offer diabetes diet options and cater to special dietary restrictions. Meal preparation and service are provided by our dedicated staff members. Medication management is also available to ensure that residents receive their medications on time.
Mental wellness is equally important at Windsor Houston, which is why we offer a mental wellness program designed specifically for seniors. Transportation arrangements can be made for non-medical purposes as well as doctor's appointments.
Residents at Windsor Houston can engage in various activities to stay socially connected and mentally stimulated. Our concierge services ensure that residents have everything they need right at their fingertips. Fitness programs, planned day trips, and scheduled daily activities are organized for residents to enjoy. Resident-run activities encourage social interaction and participation.
Windsor Houston is conveniently located with cafes, parks, pharmacies, restaurants, places of worship, and hospitals in close proximity. Our community provides a vibrant and comfortable environment for seniors to thrive and enjoy their golden years.
Windsor Houston is located at 6920 T.C. Jester Boulevard, Houston, TX 77091 in Harris County, Texas
Windsor Houston on seniors.fyi includes 9 photos including images showing interior, decor, bedroom, landscaping, gym, rehabilitation, fitness, living room, and more.
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