Highland Park Care Ctr

Pros

• The facility has undergone several management changes, indicating efforts to improve the care environment.
• Family members are actively engaged in the care of their relatives, ensuring they receive attention and support.
• The presence of employees during lunch hours shows that staff members are available, even if not all tasks are being handled promptly.
• The dedication of family members to advocate for their loved ones highlights the strong bonds and concern for patient welfare.

Cons

• Several employees are observed sitting around while patients require assistance with their meals.
• Patients frequently spill food due to an inability to feed themselves, indicating a lack of support.
• Relatives often find their loved ones in wet clothing and must request cleaning and changing from staff.
• The facility emits a strong smell of urine, suggesting inadequate hygiene practices.
• Frequent management changes have not resolved ongoing issues within the facility.
• Patients often lose personal belongings, which are never recovered.
• Relatives express frustration over the apparent apathy of some employees regarding their work responsibilities.

Review

The reviews of this facility have raised serious concerns regarding the quality of care provided to residents, painting a troubling picture of an environment that seems to neglect the fundamental needs of its patients. One recurring theme is the apparent lack of attentiveness among some staff members, who are often observed sitting idly while patients require assistance. This indifference becomes particularly alarming during meal times when many residents struggle to feed themselves. The act of eating, which is essential for maintaining health and dignity, appears to be compromised as caregivers seem unengaged and inattentive. This neglect leads to unfortunate incidents where food spills occur, and patients remain unattended during these critical moments.

The reviews also highlight disturbing incidents related to hygiene and personal care. Family members frequently report finding their relatives in states of discomfort due to being wet from urine. These distressing discoveries often force family members to intervene directly by requesting that staff change or clean their loved ones—a clear sign that proper protocols are not being followed consistently. The emotional toll on families cannot be overstated; it is heartbreaking for them to witness their loved ones in such conditions during visits, knowing they are paying for care that fails to meet basic standards.

Compounding the issue is the pervasive odor described by multiple reviewers, with mentions of a foul stench reminiscent of urine lingering throughout the facility. This unpleasant smell not only affects the overall environment but also raises significant concerns about cleanliness and sanitation practices within the establishment. A safe and hygienic living space is non-negotiable for facilities caring for vulnerable individuals, yet the persistent issues highlighted by family visits suggest deep-rooted problems that persist despite ongoing management changes over the years.

Moreover, reports regarding lost clothing and personal belongings exacerbate frustrations expressed by relatives. Losing items such as clothing can add further stress to families already grappling with anxiety over their loved one's care quality. It highlights a lack of organization and respect for personal property within the facility—a situation that could easily be remedied through better tracking systems or more attentive staff engagement with both residents and their belongings.

The changing management has been pointed out as a factor contributing to these ongoing challenges within the facility. With several shifts in leadership over a span of years, one would expect improvements in care practices or at least effective strategies implemented to address persistent issues; however, this does not seem to be borne out by recent experiences described in reviews. Instead, it suggests systemic weaknesses either in training or oversight amid transitions between managers—leading one to wonder if there has been insufficient accountability or support structures in place.

Ultimately, these reviews convey a strong plea from concerned family members seeking better treatment options for their loved ones residing in this facility. They emphasize an urgent need for thorough inspection from relevant authorities able to assess conditions firsthand. Their testimonies serve as a call-to-action: caregivers should be attentive, hygienic practices must improve significantly, management consistency must stabilize—and above all else—patients deserve compassion and dignity during what can be some of life's most challenging moments. Families placing trust in facilities like this have every right to expect meaningful improvements that prioritize resident welfare over complacency among staff.

This part of Houston, Texas, offers a range of amenities and services that cater to seniors looking for convenient and accessible living options. With various dining options such as Chick-Fil-A, Pinkerton's Barbecue, and Teotihuacan Mexican Cafe nearby, residents can enjoy a diverse selection of cuisine. Additionally, there are several pharmacies within close proximity including Walgreens and CVS Pharmacy for easy access to medications. The area also features cozy cafes like Catalina Coffee and Siphon Coffee for leisurely mornings or afternoon outings. For recreation and relaxation, several parks such as Discovery Green and Emancipation Park provide green spaces for outdoor activities. In terms of healthcare, there are multiple hospitals and physician practices in the vicinity including Memorial Hermann Northwest Hospital and Houston Family Practice for medical care needs. Overall, this area offers a blend of dining, entertainment, healthcare facilities, and natural attractions that make it an ideal choice for seniors seeking a vibrant yet tranquil community to call home.

Restaurants

• Chick-Fil-A (0.7 miles)
• McDonald's (1.1 miles)
• Pinkerton's Barbecue (1.2 miles)
• Teotihuacan Mexican Cafe (1.2 miles)
• Birraporetti's (1.5 miles)
• La Calle Tacos (1.5 miles)
• Saint Arnold Brewing Company (1.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• 1111 Studewood Place (1.1 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)

Cafes

• Catalina Coffee (1.1 miles)
• Starbucks (2.3 miles)
• Blacksmith (2.9 miles)
• Mercantile (2.9 miles)
• Siphon Coffee (3.2 miles)
• Agora (3.3 miles)
• Segundo Coffee Lab (3.3 miles)

Transportation

• Metro Bus Stop 663 (1.8 miles)
• Memorial Hermann/Hstn Zoo Station (5 miles)

Parks

• Discovery Green (2.2 miles)
• West Webster Street Park Playground and Dog Park (2.2 miles)
• Elizabeth Baldwin Park (3.1 miles)
• Emancipation Park (3.3 miles)
• Memorial Park Conservancy (3.7 miles)
• McGovern Centennial Gardens (4.3 miles)
• Levy Park (4.6 miles)

Places of Worship

• Rothko Chapel (3.4 miles)
• Iglesia Cristo Viene A/G (3.9 miles)
• Wheeler Avenue Baptist Church (4.6 miles)

Hospitals

• Memorial Hermann Northwest Hospital (4 miles)
• Methodist Outpatient Center (5.1 miles)
• Ben Taub Hospital (5.1 miles)
• Houston Methodist Hospital - Smith Tower (5.2 miles)
• Houston Methodist Hospital - Walter Tower (5.2 miles)
• Methodist Hospital Dunn Tower (5.3 miles)
• Houston Methodist Hospital - Scurlock Tower (5.3 miles)

Physicians

• Houston Family Practice (4.2 miles)
• Medical Clinic Of Houston, LLP (4.5 miles)
• Houston Methodist Primary Care Group (5.3 miles)
• Light IV David Dr Houston Radiology Associated Houston (5.3 miles)

Theaters

• Regal Edwards Houston Marq*E Screenx, 4DX, IMAX & RPX (5.4 miles)
• Regal Edwards Greenway Grand Palace ScreenX & RPX (5.4 miles)