Bridgecrest Rehabilitation Suites

Pros

• The facility is clean and organized, resembling a hotel atmosphere.
• The staff is very friendly and attentive, making sure to address questions and concerns promptly.
• Communication with the staff has been excellent, keeping family members well informed about their loved one's care.
• The therapy and rehabilitation services provided are highly regarded, with therapists being knowledgeable and effective.
• Residents express satisfaction with the meals, although some have specific dietary preferences.
• Staff members consistently check on residents to ensure their well-being and comfort.
• The overall experience at the facility has been positive, with minor issues being addressed quickly by the staff.

Cons

• The aides were slow to respond to requests for help, and assistance often required multiple inquiries.
• On weekends, there was not enough staff available to properly change patients, causing them to lay in dirty diapers for over an hour.
• There have been a few minor glitches that did not get resolved, including insufficient cleaning of floors and issues with the food served.
• The cleanliness of some rooms has been questionable, requiring family members to sweep the floors themselves.
• Not all staff members were perceived as friendly; there were incidences where staff demeanor did not meet expectations.
• At first, one patient did not have a call button available, and there were issues with room preparation and correct address documentation for discharge.
• Some patients received meals that did not cater to their dietary preferences, such as being offered American food when it was not suitable for them.

Review

Bridgecrest Rehabilitation Suites has received a mixture of positive and constructive feedback from the families of residents, reflecting their overall experiences with the facility and its staff. The general consensus points to a clean, organized, and welcoming atmosphere that many liken to that of a hotel. Families appreciate the friendliness of the staff, noting that both nurses and therapists are particularly attentive and dedicated to their roles. Many reviewers expressed gratitude for how well they were kept informed about their loved ones' care, signaling strong communication as a notable strength of Bridgecrest.

Despite these positives, some challenges have been pointed out regarding response times from aides. Several family members reported instances where assistance was slow to arrive when requested. This issue became particularly concerning during weekends when it appeared staffing was insufficient to meet patients' needs promptly. One reviewer specifically highlighted their disbelief at having to wait over an hour for help due to inadequate staffing levels on weekends — an area identified for potential improvement.

The cleanliness of the facility is frequently praised; however, there were mentions of inconsistencies in housekeeping services. Some reviewers observed that more attention could be directed toward maintaining cleanliness in common areas such as floors and ensuring that all linens were adequately stocked for patient use. While some families noted minor glitches regarding room preparedness or meal options—specifically the desire for diverse menu choices—the overall sentiment remained largely positive.

Food quality received mixed reviews; while some found it satisfactory, others expressed disappointment in meal options provided to picky eaters or those with specific dietary preferences. An example emerged where one resident was given Kool-Aid instead of tea—something viewed unfavorably by their family member. Nevertheless, several families underscored that meals remained healthy overall, reflecting attention towards nutritional standards within the facility’s food service.

Another highlight from multiple reviews is the rehabilitative therapy offered at Bridgecrest. Families have remarked on therapists' dedication and efficiency in ensuring progress is made with residents' rehabilitation goals. Updates on progress were appreciated by family members who feel engaged in their loved ones’ recovery journey — further enhancing trust in the care being provided.

Overall, feedback about Bridgecrest Rehabilitation Suites reflects a decent quality of skilled nursing care complemented by a friendly staff presence committed to patient welfare. While there are areas needing improvement—specifically around responsiveness from aides during peak times—the facility largely earns commendations for its communication efforts and therapeutic support available to residents. The combined efforts between care teams seem aimed at creating both an environment conducive to healing as well as fostering relationships built on mutual respect between caregivers and families—a balance essential for any successful rehabilitation experience.

This part of Houston, Texas offers a convenient blend of amenities for senior living. The area boasts several parks such as Gene Green Beltway 8 Park and Baytown Nature Center, providing opportunities for outdoor recreation and relaxation. There is also a variety of dining options including Applebee's, Del's Diner, and Captain Tom's Seafood & Oyster Bar for enjoyable meals. Access to pharmacies like CVS and Walgreens ensures easy access to medication and healthcare needs. Nearby physicians' offices like The Conklin Clinic and Harris County Public Health Southeast Clinic offer medical services within close proximity. For spiritual fulfillment, places of worship such as Southern Baptist Convention and Woodlands Church - East Campus are available in the vicinity. Additionally, cafes like Starbucks and Sycamore Grounds Coffee House provide spaces for socializing and enjoying coffee. Overall, this area provides a well-rounded community suitable for senior residents seeking convenience and comfort in their daily lives.

Parks

• Gene Green Beltway 8 Park (0.7 miles)
• Newport M.U.D Port O Call Park (8.5 miles)
• Baytown Nature Center (9.4 miles)

Restaurants

• Applebee's (1 miles)
• McDonald's (1.2 miles)
• Del's Diner (2.4 miles)
• Captain Tom's Seafood & Oyster Bar (3.6 miles)
• Wendy's (4.2 miles)
• Jason's Deli (4.3 miles)
• Jack In The Box (5.7 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.9 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (5.8 miles)

Physicians

• The Conklin Clinic (2.2 miles)
• Concierge Audiology (7 miles)
• Harris County Public Health Southeast Clinic (9.6 miles)
• Kirkwood Medical Associates - Deer Park Office (9.6 miles)
• Deer Park Family Clinic (10 miles)
• Mehta Medical Group DBA Wellspire Medical (10.8 miles)
• Millennium Physicians - Family Practice (10.8 miles)

Hospitals

• Comdet Design (2.2 miles)

Cafes

• Starbucks (7.2 miles)
• Sycamore Grounds Coffee House (10.2 miles)
• Starbucks (11 miles)
• Segundo Coffee Lab (11.5 miles)

Places of Worship

• Southern Baptist Convention (8.5 miles)
• Churches United In Caring (8.5 miles)
• Woodlands Church - East Campus (11 miles)
• Northeast Houston Baptist Church (11 miles)
• Iglesia Cristo Viene A/G (11.2 miles)