Hereford Nursing & Rehabilitation
Save231 Kingwood Street, Hereford, TX 79045
For more information about senior living options: (844) 490-3973
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Hereford Nursing and Rehab appears to be a place where experiences run the gamut from warmly positive to deeply troubling, depending on who is sharing the story. One long-time observer who recently spent time with her father at the facility describes a largely reassuring environment. She notes that the staff are very receptive to questions and concerns, especially around medications, and that any inquiries are answered within the same day. She highlights practical daily care: clean rooms and bathrooms, laundry service for clothes and blankets, and assistance with bathroom needs. She mentions that her father is given a shower three times a week and that the meals are typical hospital fare, with her even joining her father for a meal and finding it satisfactory. An important theme in her account is the willingness of the staff to accommodate preferences - if a patient dislikes a particular item, the team will offer alternatives like a sandwich. She singles out several staff members for special thanks - day nurses Debbie and Jackie, night nurse Phillip, and nursing tech Lois - praising their care and friendliness. Even when her father is not cooperative, particularly with Lois regarding showers, she notes Lois' persistence and direct approach, describing her as "on top of things" and insisting that the patient comply with basic hygiene routines.
This same perspective emphasizes a culture of friendliness and responsiveness, with a sense that the Hereford team genuinely cares for both patients and families. The writer commends the staff for being easy to communicate with and quick to respond to concerns, a factor she ties to a generally positive experience. The emphasis on staff accessibility and respectful, supportive interactions frames Hereford as a place where families feel they are kept informed and involved in their loved ones' daily care. The praise for particular nurses and aides suggests that, for some residents and families, the personal qualities of frontline caregivers can significantly shape overall satisfaction.
However, other voices in the mix tell a much harsher story. A different reviewer complains about "bad attitudes" when staff are asked to do things for patients and recounted a troubling experience with bruising on a grandmother's back and hands. This account claims that the grandmother was not showered and developed an odor during visits, raising serious concerns about basic hygiene and dignity of care. The reviewer describes a marked decline in the grandmother's physical ability after only a week, implying neglect or inadequate attention to mobility and daily needs. The language used is strong, painting the facility as a place where preventive and routine care can be inconsistent and where residents may suffer when standards are not met.
Another critical voice charges broader problems, including financial and administrative failings. They allege that a mother was "bled dry" and discharged after Medicare eligibility came into play, with the administrator described in unflattering terms. This thread of criticism evokes fears of exploitation and mismanagement, and it clearly dissuades others from seeking care at the facility. The tone is accusatory and blunt, emphasizing distrust of leadership and skepticism about how the facility treats residents who rely on government-supported funding.
Amid these extreme contrasts, a cheerier note does appear in the collection of reviews: one commenter declares, "A great place!! Your families care is the top priority of the staff. Management is amazing!!" This positive assessment underscores a belief that, at least for some families, the facility's operations are well-run and that leadership places a high value on family involvement and satisfaction. It serves as a counterpoint to the more critical testimonies, reminding readers that experiences can vary widely within the same facility.
Another stark negative recounts a crisis of care - describing a situation where help was not sought promptly for a patient in bad shape, with the family forced to intervene to call an ambulance themselves. The reviewer claims that subsequent medical issues were found due to neglect, and they express a vehement warning to others: if you have a family member who cannot advocate for themselves or communicate effectively, this may not be the place to go. The language is dramatic and cautionary, highlighting the potential consequences of perceived delays or omissions in critical care decisions.
The collection closes with a final positive sentiment - an expression of strong affection for the residents and the people who work there - reminding readers that the facility can be a source of comfort and community for those who experience it in a supportive, attentive environment. Taken together, these reviews paint Hereford Nursing and Rehab as a facility with a wide spectrum of experiences: for some families, it offers clean rooms, helpful staff, and responsive care that makes a real difference in daily life; for others, it raises serious concerns about hygiene, dignity, and patient advocacy, especially when families feel cut off from timely medical decisions or when financial and administrative issues come into play. The truth, as presented by these voices, seems to hinge on individual interactions, leadership responsiveness, and the capacity of caregivers to balance efficiency with compassionate, person-centered care.
Hereford Nursing & Rehabilitation in Hereford, TX offers a comfortable and enriching environment for seniors who require assistance with their daily living activities. Our community is equipped with a wide range of amenities to ensure the well-being and convenience of our residents.
Residents can indulge in self-care at our beauty salon or enjoy their favorite shows on cable or satellite TV in the comfort of their fully furnished accommodations. We provide community operated transportation for outings and appointments, as well as a computer center for those who wish to stay connected with loved ones.
Our dedicated dining room offers restaurant-style meals prepared by our skilled staff, catering to special dietary restrictions and diabetes diets when needed. Residents can also take advantage of our kitchenette if they prefer to cook for themselves. Housekeeping services ensure that the living spaces are always tidy and clean.
For leisure activities, we offer a variety of options. Our fitness room allows residents to engage in physical exercises at their own pace, while the gaming room provides entertainment and socialization opportunities. Outdoor space and gardens offer a peaceful retreat where residents can spend time amidst nature. A small library is available for those who enjoy reading, and daily scheduled activities plus resident-run initiatives promote an active and engaging lifestyle.
We understand that maintaining good health is crucial, which is why we provide 24-hour call systems, supervision, assistance with daily activities such as bathing and dressing, as well as transfers when necessary. Medication management and special dietary restrictions are carefully observed by our trained staff members.
In terms of the local vicinity, Hereford Nursing & Rehabilitation benefits from its proximity to various amenities. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals - all within easy reach through nearby transportation arrangements.
At Hereford Nursing & Rehabilitation in Hereford, TX, we prioritize the comfort and well-being of each resident while promoting an active and fulfilling lifestyle.
Hereford Nursing & Rehabilitation is located at 231 Kingwood Street, Hereford, TX 79045 in Deaf Smith County, Texas
Hereford Nursing & Rehabilitation on seniors.fyi includes 4 photos including images showing flag, interior, physical therapy, exercise equipment, healthcare, outdoors, building, tree, and more.
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