Town Hall Estates Keene

207 South Old Betsy Road, Keene, TX 76051

For more information about senior living options: (844) 490-3973

4 from 60 reviews
5 stars
44
4 stars
1
3 stars
1
2 stars
1
1 stars
13

Skilled Nursing Facility

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    Overall Review of Town Hall Estates Keene

    Pros

    • pro The facility is premier, very clean, and the staff are friendly, with an excellent therapy department.
    • pro The two male doctors are excellent.
    • pro The top female manager is kind and reasonable.
    • pro Corinna, RN, provides patient, responsible, and skilled nursing care.
    • pro The staff are outstanding, professional, and work together as a cohesive team.
    • pro Residents are happy and well cared for.
    • pro The facility is clean, well organized, and safety-conscious.
    • pro The care team is caring, compassionate, and dedicated to residents.
    • pro The cook is amazing, and physical therapy helps residents regain mobility quickly.
    • pro The staff treat residents like family and show genuine concern.

    Cons

    • pro An employee at Town Hall Estates allegedly sent a photo flipping off a person and wrote "F off" on a card, signaling a lack of empathy or compassion.
    • pro The overall vibe at the facility was described as not welcoming or "not really giving."
    • pro One reviewer claimed that all five-star reviews were posted by employees to drown out negative feedback about unprofessional conduct.
    • pro A relative described the rehab as not the best, noting a mother who was older died shortly after arriving.
    • pro Family members alleged a nurse slapped their grandpa for asking to close the blind and accused the nurse of having no compassion.
    • pro A reviewer stated that if they could leave 0 stars, they would, calling the place horrible.
    • pro It was claimed that the medical staff lied to cover their mistakes, indicating serious misconduct.

    Review

    Town Hall Estates Nursing and Rehab emerges in these testimonials as a facility that many families genuinely value for its careful, compassionate care, its cleanliness, and the strength of its therapy program. Described repeatedly as a premier place, Town Hall Estates is portrayed as a well-kept, welcoming environment where residents seem to be treated with dignity and warmth. Several families emphasize that the setting feels calm and orderly, with attention to safety and comfort, and they highlight the not-for-profit aspect as a reassuring factor that seemingly prioritizes patient well-being over profits. Across the board, reviewers note that the staff's demeanor contributes a sense of security and trust, making a difference in how families experience a difficult transition for their loved ones.

    A core thread in the praise centers on the nursing staff and their bedside care. Corinna, an RN, is singled out for patient, attentive care, described as both responsible and highly qualified. Families speak of nurses who take time to explain what's happening and who appear genuinely committed to residents' comfort and recovery. The two male doctors on staff are also praised for their medical competence, and many wish they could recall their names because they left such a positive impression. The facility's leadership is likewise acknowledged, with one review referencing a top female manager whose kindness and reasonable approach left a lasting, favorable impression. A sentiment that recurs is the belief that the whole team - from nurses to therapists to administrative personnel - works together with care and cohesion, creating an atmosphere that residents and families alike can rely on. One grateful comment even ties a sense of love to the care, suggesting that "Love is the key that makes the difference."

    Several accounts celebrate the therapy department and the broader rehabilitation experience. Multiple families emphasize that the therapy team is excellent, and they attribute meaningful progress to physical therapists, aides, and related staff. Personal stories illustrate practical outcomes: one reviewer recounts a husband recovering after a hip replacement with the help of therapy and supportive staff, including a mention of a cook who contributed to a positive overall experience. Another reviewer notes that their mother, who had hospice needs, felt well-cared-for, with staff who were compassionate and respectful throughout her time there. In one account, a reviewer describes visiting a grandparent along the hallway and observing repeated rounds where staff checked in with warmth and attentiveness; the emphasis on activity, cleanliness, and ongoing engagement suggests a facility that stays actively involved with residents' daily lives and well-being.

    The broader picture also includes gratitude for the facility's atmosphere and its organizing philosophy. Several comments celebrate the sense of community - the idea that Town Hall Estates is not only a place to stay but a community where staff, residents, and families feel connected. Several reviews highlight the cleanliness of the facility and the care taken to prevent infections, such as staff spraying door handles and maintaining a tidy environment. Reviewers repeatedly describe staff as friendly, approachable, and professional, with many noting that they felt treated like family and that their loved ones were guided with respect through the care journey. For many families, these elements - professionalism, kindness, and a clear commitment to residents' dignity - form the heart of a positive impression of Town Hall Estates.

    Yet the picture is not without sharp contrasts. A subset of reviews presents serious concerns and negative experiences that challenge the overall warmth described by others. One individual recounts a disturbing incident in which an employee allegedly sent a photo flipping them off and used vulgar language, casting doubt on the facility's culture and the staff's empathy. Other comments question the overall vibe, suggesting that "the vibes aren't really giving here," and there are suggestions that some five?star reviews might be authored by employees seeking to drown out negative feedback. These points acknowledge a perception that some reviews may not fully reflect the lived experiences of all residents and families, inviting readers to consider multiple perspectives.

    A more severe set of allegations centers on allegations of medical mismanagement and unsafe practices. One reviewer details an experience in which a grandparent was allegedly overdosed after arrival at Town Hall Estates due to miscommunication and a lack of proper medication administration, with documents allegedly created without appropriate physician involvement and delays in essential care. The family claims this led to life-threatening consequences and describes aggressive pushback from the charge nurse when they sought to withdraw the patient for hospital care. The intensity of this account underscores concerns about patient safety, transparency, and accountability in the facility's operation. While this is only one version of events, it stands alongside other critical anecdotes to form a picture of care that some families view as dangerously flawed.

    Additional negative accounts touch on care practices that families found troubling. One reviewer recounts a separate incident in which a nurse allegedly displayed a lack of compassion - slapping a grandparent who asked for a simple request, such as closing a blind. Another review complains of rude staff and a general sense of disrespect toward residents, recalling an experience of poor communication and a perception that the facility did not prioritize empathy. Taken together, these stories present a stark counterpoint to the many positive experiences, highlighting that real-world care can be inconsistent and that staff behavior can significantly shape a family's trust and comfort level.

    Taken as a whole, these testimonials reveal a complex portrait of Town Hall Estates Nursing and Rehab. For many families, the facility represents a high-quality option with clean surroundings, a capable and caring therapy program, and staff who treat residents with dignity and kindness. The praise for Corinna and other caregivers, the strength of the therapy department, the collaborative culture, and the sense that not-for-profit status contributes to patient-focused care are powerful themes that recur with genuine warmth. At the same time, the darker stories - claims of abusive or negligent behavior, mismanagement of medications, and aggressive resistance to family concerns - serve as a stark reminder that patient safety and compassionate care depend on daily practices, clear communication, and robust oversight. In the end, Town Hall Estates appears to be a facility that many families trust and value deeply, while a number of troubling reports urge prospective residents and their loved ones to approach with vigilance, ask detailed questions, and observe care practices closely to ensure that their expectations align with the lived reality on the ground.

    Features

    Housing

    • 126 resident community capacity 126 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Town Hall Estates Keene is an assisted living community located in the charming town of Keene, TX. Our community offers a range of amenities and care services to ensure that our residents can enjoy a comfortable and fulfilling lifestyle.

    Residents at Town Hall Estates Keene can take advantage of numerous amenities designed to enhance their quality of life. Our beauty salon allows residents to maintain their personal style, while our computer center and Wi-Fi/high-speed internet keep them connected with loved ones. For those who enjoy staying active, our fitness room and outdoor space provide opportunities for exercise and enjoying the fresh air. Our gaming room and small library offer entertainment options for relaxing and engaging the mind. Residents can also enjoy delicious meals in our restaurant-style dining room or make use of our kitchenette if they prefer to prepare their own meals.

    Care services at Town Hall Estates Keene are designed to meet the individual needs of each resident. Our 24-hour call system and supervision provide peace of mind, knowing that assistance is always available when needed. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and can accommodate special dietary restrictions including diabetes diets.

    Residents at Town Hall Estates Keene can look forward to a vibrant social life with our varied activities program. From fitness programs to planned day trips, there are plenty of opportunities for residents to stay active and engaged. Resident-run activities allow individuals to share their talents and interests with others, while scheduled daily activities provide structure and enjoyment throughout the day.

    Our location in Keene provides convenient access to essential services such as pharmacies, physicians, restaurants, places of worship, and hospitals. Additionally, we offer community-operated transportation as well as transportation arrangements for non-medical purposes or doctor's appointments.

    At Town Hall Estates Keene, we strive to create a welcoming environment where seniors can thrive physically, mentally, and socially. With exceptional amenities, personalized care services, and a range of activities, our assisted living community is the perfect place for seniors to call home.

    Nearby Places of Interest

    Restaurants

    • Sonic Drive-In (0.1 miles)
    • Domino's Pizza (1.3 miles)
    • IHOP (3.5 miles)
    • Jack In The Box (3.7 miles)
    • McDonald's (3.7 miles)
    • Whataburger (3.8 miles)
    • Applebee's (3.8 miles)

    Pharmacies

    • Keene Pharmacy (0.1 miles)
    • Keene Pharmacy (1.1 miles)
    • Best Value Royce's Pharmacy (4.4 miles)
    • Good Neighbor Pharmacy (4.4 miles)
    • Eckerd Express (4.9 miles)
    • CVS Pharmacy (4.9 miles)
    • Brookshire's (5.1 miles)

    Places of Worship

    • Dilts Chapel (0.4 miles)
    • The Heights Church (3.7 miles)
    • Cleburne Christian Fellowship (3.7 miles)
    • Shiloh Baptist Church (3.8 miles)
    • Davids Promise Church (4.2 miles)
    • Crossroads Church of Cleburne (4.5 miles)
    • Mt Carmel Baptist Church (4.6 miles)

    Hospitals

    • Community Living Concepts (0.5 miles)
    • Cleburne Surgical Center (6.8 miles)
    • Texas Health Harris Methodist Hospital Cleburne (7.6 miles)
    • Harris Methodist Walls Regional Hospital Home Health Services (7.6 miles)
    • Walls Regional Hospital (7.6 miles)
    • The Birthing Sweet (9 miles)

    Physicians

    • Heriberto Salinas Mdpa (2.3 miles)
    • Sanchez-Zambrano Sergio (4.3 miles)
    • Cleburne Pregnancy Center (4.6 miles)
    • Medical Examiner (4.8 miles)
    • Yvonne Jo Reed (5.8 miles)
    • Erik Dr - Furman Erik Furman MD (5.8 miles)
    • Alvarado Vet (6 miles)

    Cafes

    • R & K Cafe II (4.7 miles)
    • Starbucks (4.8 miles)
    • Starbucks (6.2 miles)

    Frequently Asked Questions

    Where is Town Hall Estates Keene?

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