Town Hall Estates Keene

207 South Old Betsy Road, Keene, TX 76051

For more information about senior living options: (844) 490-3973

4 from 60 reviews
5 stars
44
4 stars
1
3 stars
1
2 stars
1
1 stars
13

Skilled Nursing Facility

Overall Review of Town Hall Estates Keene

Pros

  • pro The staff at Town Hall Estates are friendly, professional, and work together as a caring team.
  • pro Corinna, RN, is a qualified and attentive nurse who provides excellent care.
  • pro The two male doctors are excellent.
  • pro The top female manager is kind, reasonable, and approachable.
  • pro Town Hall Estates is a premier facility - very clean with staff who have big hearts.
  • pro The therapy department is excellent.
  • pro Every staff member from administration to caregivers delivers compassionate, patient-centered care.
  • pro Families feel supported and confident in the care their loved ones receive.
  • pro The not-for-profit model is appreciated and makes a meaningful difference in care quality.
  • pro The kitchen and physical therapy staff contribute to residents' well-being, with the cook and PT team being highly valued.

Cons

  • pro An employee reportedly sent a photo flipping off a reviewer and wrote "F off" on a card, leading to distrust and a belief that staff lack empathy.
  • pro The facility's vibes were described as unwelcoming and off-putting.
  • pro Some reviewers claim the five-star reviews are posted by employees to drown out negative ones about unprofessionalism and vulgar behavior on the clock.
  • pro The place was described as absolutely horrible, with allegations that residents were not properly cared for and treated like in a boot camp.
  • pro There were claims of medication errors and overdosing due to poor communication about residents' needs.
  • pro Rude staff and a perceived lack of compassion toward residents were repeatedly noted.
  • pro The food was described as awful, with meals often burned or tasteless.
  • pro Understaffing and delays in care were cited, suggesting residents' needs were not promptly met.

Review

Town Hall Estates Keene is best suited for families seeking a warm, therapy-forward skilled-nursing community in a not-for-profit setting, where staff are consistently described as caring and resident-centered. The strongest case the reviews make is for post-acute rehab and long-term support delivered with a team approach: a robust therapy department, attentive nursing, and a culture that treats residents like family. Clean facilities, reliable housekeeping, and a visible emphasis on safety and cross-team communication emerge as recurring positives, along with leadership involvement that residents' families can see and feel.

Those who may want to consider alternatives are families prioritizing ironclad safety records and uniform, error-free care. The record here is mixed: while many residents and families praise compassionate care and strong outcomes, multiple reviews surface serious concerns about treatment by some staff, communication breakdowns, and even allegations of harmful practices. The most vocal criticisms center on rude or unsympathetic behavior, potential lapses in medication handling, and instances where residents felt ignored or improperly managed. For families with a low tolerance for variability or with a loved one who requires highly precise, error-free care, exploring other options or demanding current, verifiable performance data is prudent.

The principal strengths - excellent therapy, a devoted care team, and a clean, welcoming environment - often offset the more troubling notes when the facility is operating at its best. Therapists are repeatedly praised for getting residents moving and returning to independence, and nursing staff are recognized as knowledgeable and genuinely caring. The not-for-profit structure is repeatedly framed as a strength, suggesting a mission-driven culture rather than profit-margin-driven care. When leadership, including administrators, remains accessible and responsive, families feel heard and problems tend to be resolved, which can be a meaningful offset to occasional staffing pressures reported in some reviews.

In daily life, residents frequently describe Town Hall Estates Keene as a place where people know one another and care shows up in practical ways. Families recount rounds that check on residents, activities and social engagement that keep people connected, and a kitchen that delivers meals that are well-regarded by many. The sentiment of "you're not just a patient here" surfaces in multiple accounts, with caregivers and aides who go the extra mile to sustain dignity and comfort. Yet the variability in staff tone and consistency - some days warm and responsive, other times terse or overwhelmed - remains a real factor for families navigating a loved one's recovery or ongoing needs.

For decision-making, the bottom line hinges on priorities and risk tolerance. If rehabilitative momentum, a family-like atmosphere, and a facility rooted in not-for-profit values are paramount, Town Hall Estates Keene is a compelling option worthy of serious consideration and a thorough in-person tour. Prospective families should press for concrete, current data on staffing ratios, incident reporting, and the facility's latest quality metrics, and they should talk directly with residents and front-line caregivers during visits. If safety guarantees, consistent communication, and flawless care processes are non-negotiable, it may be wise to compare with other providers that emphasize those elements more uniformly.

In practical terms, families weighing Town Hall Estates Keene should plan to evaluate four things on a visit: the current staff-to-resident ratio and consistency of caregiving staff, the specifics of the therapy program and its criteria for discharge, the care plan coordination between nursing, therapy, and social work, and the facility's process for addressing complaints or adverse events. Ask about how quickly issues are resolved, how often care plans are updated, and what measures exist to prevent medication errors. If a patient-centered, community-oriented rehab and long-term care model aligns with the loved one's needs - and if due diligence confirms stable operations - this community can deliver meaningful, tangible benefits that families will value during recovery and beyond.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Town Hall Estates Keene is an assisted living community located in the charming town of Keene, TX. Our community offers a range of amenities and care services to ensure that our residents can enjoy a comfortable and fulfilling lifestyle.

Residents at Town Hall Estates Keene can take advantage of numerous amenities designed to enhance their quality of life. Our beauty salon allows residents to maintain their personal style, while our computer center and Wi-Fi/high-speed internet keep them connected with loved ones. For those who enjoy staying active, our fitness room and outdoor space provide opportunities for exercise and enjoying the fresh air. Our gaming room and small library offer entertainment options for relaxing and engaging the mind. Residents can also enjoy delicious meals in our restaurant-style dining room or make use of our kitchenette if they prefer to prepare their own meals.

Care services at Town Hall Estates Keene are designed to meet the individual needs of each resident. Our 24-hour call system and supervision provide peace of mind, knowing that assistance is always available when needed. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and can accommodate special dietary restrictions including diabetes diets.

Residents at Town Hall Estates Keene can look forward to a vibrant social life with our varied activities program. From fitness programs to planned day trips, there are plenty of opportunities for residents to stay active and engaged. Resident-run activities allow individuals to share their talents and interests with others, while scheduled daily activities provide structure and enjoyment throughout the day.

Our location in Keene provides convenient access to essential services such as pharmacies, physicians, restaurants, places of worship, and hospitals. Additionally, we offer community-operated transportation as well as transportation arrangements for non-medical purposes or doctor's appointments.

At Town Hall Estates Keene, we strive to create a welcoming environment where seniors can thrive physically, mentally, and socially. With exceptional amenities, personalized care services, and a range of activities, our assisted living community is the perfect place for seniors to call home.

Nearby Places of Interest

Restaurants

  • Sonic Drive-In (0.1 miles)
  • Domino's Pizza (1.3 miles)
  • IHOP (3.5 miles)
  • Jack In The Box (3.7 miles)
  • McDonald's (3.7 miles)
  • Whataburger (3.8 miles)
  • Applebee's (3.8 miles)

Pharmacies

  • Keene Pharmacy (0.1 miles)
  • Keene Pharmacy (1.1 miles)
  • Best Value Royce's Pharmacy (4.4 miles)
  • Good Neighbor Pharmacy (4.4 miles)
  • Eckerd Express (4.9 miles)
  • CVS Pharmacy (4.9 miles)
  • Brookshire's (5.1 miles)

Places of Worship

  • Dilts Chapel (0.4 miles)
  • The Heights Church (3.7 miles)
  • Cleburne Christian Fellowship (3.7 miles)
  • Shiloh Baptist Church (3.8 miles)
  • Davids Promise Church (4.2 miles)
  • Crossroads Church of Cleburne (4.5 miles)
  • Mt Carmel Baptist Church (4.6 miles)

Hospitals

  • Community Living Concepts (0.5 miles)
  • Cleburne Surgical Center (6.8 miles)
  • Texas Health Harris Methodist Hospital Cleburne (7.6 miles)
  • Harris Methodist Walls Regional Hospital Home Health Services (7.6 miles)
  • Walls Regional Hospital (7.6 miles)
  • The Birthing Sweet (9 miles)

Physicians

  • Heriberto Salinas Mdpa (2.3 miles)
  • Sanchez-Zambrano Sergio (4.3 miles)
  • Cleburne Pregnancy Center (4.6 miles)
  • Medical Examiner (4.8 miles)
  • Yvonne Jo Reed (5.8 miles)
  • Erik Dr - Furman Erik Furman MD (5.8 miles)
  • Alvarado Vet (6 miles)

Cafes

  • R & K Cafe II (4.7 miles)
  • Starbucks (4.8 miles)
  • Starbucks (6.2 miles)

Frequently Asked Questions

Where is Town Hall Estates Keene?

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