Graham Oaks Care Center

Pros

• The brother is actively engaged in rehab at Graham Oaks and is optimistic about his recovery.
• He has his own room and expresses no complaints about it, indicating a comfortable living situation.
• The food at the facility is good, as confirmed by both the brother's experience and the reviewed menu.
• The director of the facility is very helpful and responsive to family inquiries, ensuring effective communication.
• Staff members are described as knowledgeable, nice, and people-oriented, contributing to a positive environment.
• Any concerns raised have been addressed promptly by the staff, demonstrating their commitment to resident well-being.
• The facility appears clean and professional based on initial observations in the administrative area.

Cons

• The staff was absolutely horrid and rude.
• They would promise to empty/change her colostomy bag but would take hours to return, causing overflow into other wounds.
• This neglect led to an infection that sent her mother to the hospital.
• Overall, the negative experience with the staff makes it difficult for them to recommend the facility to others.

Review

In the realm of rehabilitation facilities, reviews can often diverge dramatically based on individual experiences. The evaluations concerning Graham Oaks provide a vivid representation of this contrast, with one familial perspective glowing with positivity while another recounts distressing challenges.

On one hand, the brother currently undergoing rehabilitation at Graham Oaks seems to be experiencing a supportive and encouraging environment. His family, specifically his sibling who resides in Hawaii, has maintained consistent communication since he moved into the facility. They report that he has expressed no negative sentiments regarding his stay there. In fact, he appears to be focused and motivated on his recovery journey, which is reassuring for his family as they remain optimistic about his eventual return to normalcy. The brother appreciates having his own room—a private space that likely contributes positively to his experience—and has not indicated any complaints regarding the food options available at the facility. A look at the menu has revealed a variety of choices that seem appealing.

Communication between the family and staff members of Graham Oaks further enhances their overall impression of the rehab center. The director has been particularly accommodating and helpful in coordinating care and addressing inquiries from afar. When contacted by phone, staff members exhibit a knowledgeable and friendly demeanor, offering reassurance to anxious family members who worry about their loved ones during such vulnerable times. Given that the brother sometimes struggles to answer calls properly, it is commendable that the staff takes initiative to ensure his well-being by checking in on him when needed.

The physical environment within Graham Oaks appears to contribute positively to its reputation as well. According to observations made during a visit by a family member to the administrative area, the building presents itself as clean and professional—attributes that can play an important role in feeling secure about one’s choice of rehabilitation center. This attention to cleanliness likely provides comfort not only for residents but also for families visiting their loved ones in care.

In stark contrast stands another review detailing a profoundly negative experience involving another relative at Graham Oaks—specifically the mother of the reviewer who spent four months there priorly. Her account paints a troubling picture of neglect and subpar care that significantly affected her health outcomes during her time at the facility. She reported incidents where promised assistance from staff members fell through; for instance, they would assure her help with emptying or changing her colostomy bag yet would take hours to return—a situation leading to embarrassing overflow issues and subsequently serious infections requiring hospitalization.

While she mentioned that food quality was acceptable from her perspective—the common metric reflecting satisfaction—it was overshadowed by her grave concerns about staffing behavior and responsiveness. Describing interactions with them as “horrid” indicates systemic issues within staff training or morale potentially impacting patient care directly. From her narrative emerges an undeniable sense of frustration born from being ignored or inadequately attended during critical moments, leading her unequivocally declaring she would never recommend this establishment.

These contrasting accounts illustrate how personal experiences greatly shape perceptions of healthcare facilities such as Graham Oaks—where some individuals may receive exemplary support while others endure shocking lapses in quality care. It emphasizes an essential reminder: prospective patients must thoroughly investigate potential rehabilitation centers through firsthand accounts or trusted sources before making decisions crucial for their recovery journeys.

Ultimately, both narratives underscore vital aspects about patient care—consistency in treatment quality—and raise salient questions around staffing practices across healthcare settings where vulnerable individuals depend heavily on attentive support infrastructures designed primarily for their healing needs.

Places of Worship

• Morningside Baptist Church (0.3 miles)
• Salem Crestview United Methodist Church (0.4 miles)
• Church Of The Nazarene (0.4 miles)
• HighRidge Church (0.5 miles)
• True Life Church (0.5 miles)
• Grace Baptist Church (0.6 miles)
• First Presbyterian Church (0.6 miles)

Restaurants

• Taqueria Mexicana (0.3 miles)
• The Hungry Fox (0.3 miles)
• Steers Bowl (0.4 miles)
• Burritos La Potosina (0.5 miles)
• Casa Grande Mexican Grill (0.5 miles)
• The Rolling Taco Express (0.6 miles)
• Wildcatters Ranch (1 miles)

Cafes

• Dinner Bell Cafe (0.3 miles)
• Penny's From Heaven Coffee Bar (0.9 miles)
• Hometown Coffee and Tea (21.2 miles)
• Olney's Donuts (21.9 miles)

Pharmacies

• Prescription Health Resources (0.4 miles)
• United Supermarkets Pharmacy (1.1 miles)
• Good Neighbor Pharmacy (1.2 miles)
• Jordan Pharmacy (1.3 miles)
• Cub Drug (21.2 miles)
• Good Neighbor Pharmacy (21.2 miles)

Theaters

• Graham Drive Inn Theat (0.5 miles)
• Graham Drive-In Theatre (1 miles)

Parks

• Shawnee Park (0.9 miles)
• Newton Field (1.3 miles)
• Sports Park (21 miles)
• Griffin Park (21.1 miles)
• Fort Richardson State Park (24.9 miles)

Transportation

• U-Haul Neighborhood Dealer (1 miles)
• U-Haul (21.2 miles)
• U-Haul Neighborhood Dealer (21.4 miles)

Physicians

• Brazos Family Clinic (1.1 miles)
• Graham Medical Associates (1.1 miles)
• Smith Leah MD Graham Medical Associates (1.1 miles)
• Lovett-Meredith Rural Health (21.3 miles)
• Texas Oncology-Olney (21.5 miles)
• Olney Family Clinic (21.5 miles)
• Jack County Medical Clinic (24.9 miles)

Hospitals

• Graham Dialysis Center (1.1 miles)
• Graham Regional Medical Center (1.1 miles)
• Hamilton Hospital (21.4 miles)
• Faith Community Hospital (24.8 miles)